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Royalton Hicacos Varadero Resort & Spa

Travelers' Choice award winner
Carretera Las Morlas KM 15 | Punta Hicacos, Varadero 40400, Cuba (Formerly Royal Hicacos)
Royalton Hicacos Varadero Resort & Spa
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1,384 reviews from our community

Traveler rating
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    349
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    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The entire resort is absolutely beautiful and when we first arrived and were handed a glass of champagne each, we were so thrilled we had decided to stay here. But after a few days we found ourselves with a whole heap of complaints. I’m not one to usually moan and pick at little things at all, in fact I’m usually... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

the hotel its self was absolutely amazing,(no kids allowed yipee) the food was superb from the buffet to the al a carte, the staff were very friendly and couldn't do enough for you ( especially ary and lisset the 2 pool barmaids) and our butlers Larry (lazy) and Betty. beautiful clean beaches , rooms very clean , constant changing of... More 

Was this review helpful? Yes 9
Halifax, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice resort, it does not deserve to be called the #1 resort in Veradero. We were on our 6th trip together to Cuba. This was by far the best beach and swimming. We do not do pools. The beach is wide and clean and stunning. The water was crystal clear - no snorkelling by the way.... More 

Was this review helpful? Yes 3
UK
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just spent two weeks here and would thoroughly recommend it. It does have a few minor niggle like Wi-fi availability/coverage is very poor and really should be included at the price. It's only available in the main bar via paid for cards from reception. We had an intermittent faulty TV which they did look at but it worked OK at... More 

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Ilminster
Top Contributor
89 reviews 89 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From arrival to departure staff were friendly,welcoming and efficient. On arrival we were greeted with champagne but did not have time to drink it before being whisked away to our room. The junior suite #2401 was in the quietest part of the complex well away from the bars and entertainment. The room was spacious and spotless with a comfortable bed.... More 

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plymouth
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Totally loved this place, we have never gone all inclusive before I had big worries about the food as I am the most fussy eater you could meet , well I needent of worried the food was fantastic every need was caterd for . Don't know how the did it but it was first class. Loved the 2 Al carte... More 

Was this review helpful? Yes 9
Paulina C, Manager at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Jude Thank you for having chosen us for your stay in Varadero and for sharing your experience It is a pleasure to read your comments on our resort; it is nice to know that you liked it and that you will be returning, we appreciate your opinions about your holidays in our hotel. All comments are always taken into... More 

nova scotia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just returned from a one-week trip to Hicacos (April 22-29) via Sunwing. 1. Flights to and from. We flew out of Halifax with a short stopover in Moncton. It adds almost two hours to your flight down (including landing, taking off, etc), so beware. If you can afford it, you should upgrade to Elite Plus. Well worth it in... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went from April 22nd to April 29th 2015. We had a fantastic holiday and all the staff were great. Our butler Lyan was very helpful. I would definitely recommend this resort to everyone and would go back again. The food was very good and the Italian Al a carte was excellent. Rooms are very clean. The gardens are so... More 

Was this review helpful? Yes 5
Paulina C, Manager at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Cindy Thank you for having chosen us for your stay in Varadero and for sharing your experience It is a pleasure to read your comments on our resort; it is nice to know that you liked it and that you will be returning, we appreciate your opinions about your holidays in our hotel. We will congratulated all our staff,... More 

Bristol
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment we arrived relaxation set in! The reception area is spaciously laid out, check in was simple (in my opinion the butler tour and service was overkill and unnecessary). All of the A la Carte restaurants are good and very simple to book. we only used the buffet restaurant for breakfast. Lunch every day at the beachside restaurant,... More 

Was this review helpful? Yes 8
Paulina C, Manager at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Alan Thank you for having chosen us for your stay in Varadero and for sharing your experience It is a pleasure to read your comments on our resort; it is nice to know that you liked it and that you will be returning, we appreciate your opinions about your holidays in our hotel. We will congratulated all our staff,... More 

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It was our first time in Cuba and we chose the Royalton since it got rated as #1 in Varadero. The resort is beautiful, although in certain areas in need of a facelift which I'm told is about to take place this year. The beach is wonderful and clean but you need to get there as early as 7 AM... More 

Was this review helpful? Yes 4
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