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Melia Varadero

Certificate of Excellence
Carretera de las Morlas | Autopista Sur Km 7, Varadero, Cuba
Melia Varadero
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2,365 reviews from our community

Traveler rating
    931
    817
    358
    152
    107
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501
1,079
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hanover, New Hampshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful location with great beach. Really nice that everything is included in price. Staff was very friendly, but not very attentive. Food is only ok, except for omelets, salads, fruit and, of course, drinks, which were great an abundant. Rooms are very nice, and beach and pool wonderful.

Was this review helpful? Yes 2
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi AZ93AZ, The team here at MELIA Varadero sends you cordial greetings. We want to thank you for selecting us as your holiday destination.We really hope to have the opportunity to welcome you back very soon! Respectfully, The Management More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is conveniently located near the Plaza American and the town of Varadero. The beach is picture perfect. Extremely friendly and easy going staff. This is one 5 storey building with 5 wings with ocean/bay views from all rooms. We stayed at The Level and it was worth every penny. We also upgraded to a fantastic corner suite with... More 

Was this review helpful? Yes
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi Anton, WOW; we think you have become a THE LEVEL fan already, you have just made our day a bright one! I'll be sure to thank all the staff for making you stay worth the while. Thank you very much for such beautiful comments and a great review! All the best for you and please, if you come back... More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I've never gotten more out of a week's vacation than I did at Melia Varadero. I stayed here from March 13th to March 20th 2015. My experience was fantastic. The beach is beautiful, the pool is big, the hotel is always clean, the activities are well planned and most importantly the staff is exceptional. While all of the staff was... More 

Was this review helpful? Yes 1
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi Amanda, WOW, You really make us feel special and blessed! I totally agree with you, our staff is “EXCEPTIONAL” . Thank you very much for choosing us and for recommending us, we hope it won’t be the last time! All the best to you and to the beautiful Toronto! See you soon! The Management More 

Morinville, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Let me start by saying that I was skeptical of going to Cuba as I’ve read so many horror stories and bad reviews on Trip Advisor. Apparently we picked the right hotel because the food was good, some things better than others but NOTHING was bad. No one got sick, there was plenty of water and we did not use... More 

Was this review helpful? Yes 1
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi Kristine, Thank you very much for your feedback, it just gives us more reasons to keep working and doing things better every day! It was our pleasure. We are very sorry to hear about your experience at the Lobby Bar. I have already spoken with the F&B Manager to alert him of your comments so that we can keep... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My singles group were moved here, in January 2015, after a terrible experience in another hotel and we could not have been made more welcome. The attitude of the staff was very good, especially on the top floor (THE LEVEL), and a special thanks to Mabel, the manageress there. The only criticism I have is that the food downstairs was... More 

Was this review helpful? Yes 1
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi John, We would really like to thank you a lot ! We have been so glad to share it with our team, especially with THE LEVEL staff, they did it again! We are sorry to hear that your experience with us did not live up to our usual level concerning the food quality; we will forward your suggestion regarding... More 

Cambridge, United Kingdom
Top Contributor
60 reviews 60 reviews
14 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

I'll start by saying I don't really do the all inclusive thing and we were here at the end of a 10 day guided tour. We like to have a few dossing days and this is what we got. It's a very nice hotel and by a nice beach but it's also a bit old and the pool and general... More 

Was this review helpful? Yes 2
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi Sparehead3, Thank you for taking your valuable time to post your review about your recent stay at MELIA Varadero, your comments on your experience with us are very valuable as they help us to give a better service to our guests. We appreciate our guests bringing their concerns to our attention and giving us the opportunity to address them.... More 

Niagara Falls, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Three friends and I spent a terrific week at this resort Feb. 14 - 21. The Level (Fifth Floor) is where we stayed and it is well worth the up charge to stay there. Our rooms were upscale and the service there was exemplary. The staff treated us like visiting royalty and we did our best to reciprocate. We ate... More 

Was this review helpful? Yes 4
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi Jdj765, WOW; you have become another THE LEVEL fan! We do agree with you: our best assets are our staff, they are a wonderful people! Thanks for mentioning them, they will be so happy to see that you remember their service, we will make sure our staff receives your compliments, especially with the individuals you have so kindly mentioned... More 

Espoo, Finland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from 2 weeks' vacation in Cuba and must say that the weather has a lot to do with the experience as there's pretty much nothing to do when it rains - except sipping cocktails. We had good luck and the sun was shining every day. The hotel is a basic all inclusive resort but compared to other... More 

Was this review helpful? Yes 2
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi Xi0ngmao Thank you very much for choosing us in your last vacation to the MELIA Varadero. We truly appreciate all the comments as it helps us develop our services and hotel, to better fit your needs. We are sure that there still have something need to be improved for us, but with your support, we are confident of doing... More 

Burnaby, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

For our first trip to Cuba, we "Level"ed up and it was well worth the extra money. The service was excellent and the extras provided made it all the better. With talks of bad food, we were pleasantly surprised at how good the food was. The Level allowed us to have al la carte dinners every night and Level guests... More 

Was this review helpful? Yes 1
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi Whatsup649, We would really like to thank you a lot ! We have been so glad to share it with our team, especially with THE LEVEL staff, they did it again! All the best for you and please, if you come back to Cuba, choose us back! The Management More 

Genk, Belgium
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pluspoints: Multple restaurants with good food (not excellent but ok). A nice change to the buffet. Which you have seen after 3 days. There is enough choice but for me it is a big plus if you can change scenery every day and they give you the option. Don't forget to tip if you want to eat at the Fuertaventure... More 

Was this review helpful? Yes 2
DIR-MELIA-VARADERO, Director General at Melia Varadero, responded to this review

Hi Gert, Thank you very much for choosing us in your last vacation to the MELIA Varadero. We truly appreciate all the comments as it helps us develop our services and hotel, to better fit your needs. Thanks again for the feedback and also your patronage! Wishing you a nice day! The Management More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Steak house(6)
  • Great time(4)
  • Ocean views(4)
  • Pool bar(3)
  • Pool area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,996 photos of this hotel

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Management photos: Courtesy of the property manager

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Pool/beach area (6)
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Hotel & grounds (1)
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Dining (3)
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Other (2)
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