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All 59 Varadero hotels

Sol Sirenas Coral Resort

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3.5 of 5 Resort (All-Inclusive)   |   Las Americas Ave. and K St., Varadero, Cuba
Hotel amenities
Sol Sirenas Coral Resort
Ranked #25 of 59 Hotels in Varadero
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2,838 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
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English first
Fargo, North Dakota
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

So I am not quite sure how to approach this review. I will start with the negative.This is my 3rd time to Cuba, 1st time in Varadero and I think it is safe to say, my last time in that particular city. The egotism of the "city folk" is very evident and my husband and I found that a sold... More

Was this review helpful? Yes 2
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear Mr Marmed Thank you very much for sharing your opinion in TripAdvisor, it helps very much to improve our work. We are pleased to know you had a good stay in Sol Sirenas Coral. On the other hand I would like to apologize for the inconvenience caused during your stay regarding the attitude of part of our staff.On the... More

Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Positive aspects, nice beach, friendly staff in general. Negatives- Not properly maintained, food quality very poor (even for Cuban standards), public areas are not cleaned properly. Pool water is murky and debris are present in the water at all times. Air conditioning is almost non existent in rooms. Mold on bathroom tile and ceiling. Rusted faucets and drains. Toilet not... More

Was this review helpful? Yes
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear Mr Gecalodu Thank you very much for your feedback. We always appreciate genuine comments and no doubt that you have been quite detailed in your overview. Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take... More

Perth, Australia
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked in here for 7 nights and after two we talked to the concierge about some issues we had including that my wife was told that if she was to sit out side the restaurant in a certain area then the staff were worried that she may steal the cutlery! The food was bloody awful and the drinks on... More

Was this review helpful? Yes
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear Mr Max274967 Thanks a lot for your valuable comments and feedback, we really appreciate it and on behalf of all of us I would like to thank you for your visit and we are really sorry we haven't fully meet your expectations. . I understand there are certain issues we must solve and we are already working on them.,by... More

Toronto, Ontario, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed there for two weeks. Here are my complaints:1. Dirty towels: the towels that were in our rooms were dirty and even when the maid changed them she still gave us stained ones. 2. Lack of bedding:we wanted to change our bedding once and were told by the maid that there are problems with laundry and we will not likely... More

Was this review helpful? Yes 3
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear MrsVlada101 I would like to thank you for sharing with us your opinions about your stay in our Hotel, it really helps to improve our daily work. We will check very carefully all the details you are writing in your review, and we are already working on it in order to provide a better service. I’m offering my sincerest... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 4 nights and like many of the reviews this is definitely not a 4 star. Upon arriving I feel very unwelcoming, staff I find to be unfriendly, extremely rude and disorganize. Our first day we really wanted to come back home....the second day I said to my friend lets not wait on the workers... More

Was this review helpful? Yes
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear michelle123. Thank you for your visit, I am sorry we did not get your expectations but I appreciate my team improved during your stay. Next time please write us in advance, it will be nice to meet you. Kind regards. Manuel Vazquez More

Montreal, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I booked an all-inclusive for 12 people at this resort through Air Canada Vacations. Let me first indicate that the website is very misleading. This is NOT a 4 star resort. The pictures on the website are not in anyway indicative of what you see when you arrive. I would be generous in saying it was a 2 star. It... More

Was this review helpful? Yes
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear Skimissy. I am sorry for all inconvenience, I had a meeting with my team, situations like yous can not happen, be sure we took actions inmediately. Anything we can help you in the future please let me know. Kind regards. Manuel Vazquez More

Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 5 nights and I was quite disappointed. Check-in was quick but very unfriendly. I asked about a transfer to Habana on my last day and the woman at the reception was absolutely unhelpful and uninterested. However, she told me the best way is a taxi and told me this would cost me around 120... More

Was this review helpful? Yes 1
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear Mrs Desiree_K13 I read with great pleasure your review regarding your stay in our resort. I really appreciate your commentsconcerning our facilities, services and staff. I understand there are certain issues we must solve and we are already working on them I’d be very pleased to welcome you back in Sol Sirenas Coral so you can enjoy another wonderful... More

Ontario, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went to this resort in December 2012 with my teenage daughter. Staff were very friendly. We arrived around 11 p.m. and there was only one other person checking in so it was nice and fast! There was a problem with our room but they were quick to get us into another one. The beach was beautiful but we spent most... More

Was this review helpful? Yes 1
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear Mrs Tancovi Thank you very much for your review, and for letting us know about your experience in Sol Sirenas Coral. It is really a pleasure to receive such a positives comments about our work. We will let our staff know about your opinion, which is very important for our daily performance. Of course, this is a commitment of... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just got back from Sol Sirenas Coral. First off when we were checking in the process was sooooooooo slow. it was so weird you had to check in with one lady then wait in another line for another lady to receive your key. Had a room on the 3rd floor ocean view which was really nice. no complaints on the... More

Was this review helpful? Yes
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear Niinamarie. Thank you for your visit, in August we were really full, I am sorry we could not get your expectations. We will share your comments with our team. See you soon. Manuel Vazquez More

Stratford, Ontario, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a great experience i went with my family and we had a great time, the people were kind, the food was good, there were a lot of activities and the beach is the best i've ever seen :) I'll come back Sandra

Was this review helpful? Yes 3
Sol C, Director General at Sol Sirenas Coral Resort, responded to this review

Dear Miss Sandra W We are pleased to receive your valuable opinion about your experiences in our Hotel, thank you very much for letting us know, it is a very important tool to keep working with high standards. It is great to know you have left our hotel happy and satisfied, that’s the main objective of our staff. For sure... More

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Hotel Summarization (Beta)

What travelers say

  • Snack bar(29)
  • Very good(17)
  • Great time(13)
  • Beautiful beach(6)
  • Really nice(6)
  • Not sure(5)
  • Rooms are clean(5)
  • HOT WATER(4)
  • Buffet restaurant(3)

Additional Information about Sol Sirenas Coral Resort

Address: Las Americas Ave. and K St., Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sol Sirenas Coral Resort 3.5*
Also Known As:
Sol Sirenas Coral Hotel Varadero
Sol Sirenas Coral Resort Varadero
Sol Sirenas Coral Varadero

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