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All 59 Varadero hotels

Iberostar Playa Alameda Hotel

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4.5 of 5 Hotel   |   Punta Hicacos Final, Varadero, Cuba
Hotel amenities
Iberostar Playa Alameda Hotel
Ranked #17 of 59 Hotels in Varadero
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1,771 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I was travelling with my 5y/o daughter therefore pre-arranged room on a 2nd floor with 2 double beds. A big surprise was waiting us at the moment we saw our room: 1. It was on a 1st floor, 2. The 2nd bed was broken (actually hummered), 3. There were horrific insects everywhere, 4. There was only 1 pillow, 5. No... More

Was this review helpful? Yes 2
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Play Alameda for your vacations in Cuba. We would like to inform that every concern presented by our guests in very important to us. Your correspondence bellow has been forwarded to our Management and we regret the incidents you are mentioning. We... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Just got back from a 10 day stay at this resort. It was a nightmare from start to finish and the best part of our vacation was when we boarded the bus to head back home. I am not sure what the other people on here are reviewing as all the people we spoke to on the resort could not... More

Was this review helpful? Yes 1
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest, We would like to thank for your review. We regret that your vacation experience was not enjoyable, as it is our goal to ensure that our guests have a wonderful stay with us. We appreciate your comments as they are a measuring tool to help us improve our services. We look forward to welcoming you again to verify... More

Montreal, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

My girlfriend and i stayed at this resort on August 23rd for a week. They placed us in a room with 2 single beds. We complained obviously!!! Front desk told us that they couldn't do anything about it but we could change the next day (which we did). The room was ok but a bit musty!!! We had brought two... More

Was this review helpful? Yes
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest, On behalf of Iberostar Hotels & Resorts, I would like to thank you for choosing the Iberostar Playa Alameda for your vacation. We sincerely regret that your vacation experience was not enjoyable, as it is our goal to ensure that our guests have a wonderful stay with us We shared your comments with Alberto and he was very... More

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at iberostar playa alamenda hotel. 🏤 I especially love the entertainment crew, they were very amusing and helpful. I particularly love Marilyn and Edgar. They were really funny and I enjoyed my time with them💕. They also always gave us information about places to visit and different things to do in the hotel. At night... More

Was this review helpful? Yes 3
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest The IBEROSTAR Playa Alameda Team would like to thank you for your recent visit to our Resort, and to share your moments with us. It is a great honor to know that you enjoyed your vacation with us, with your nice comments about the workers in our team and the services what we offer, you give us more... More

Burlington, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived there Saturday, August 23rd, 2014 around 9:30 pm. The building and the new re-furbished room that I requested did not exist. Front desk staff informed me that they have not re-done any rooms!!! That was clearly evident when we checked in. First of all, I don't know where other people who gave good reviews were staying or what... More

Was this review helpful? Yes 2
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest, On behalf of Iberostar Hotels & Resorts, I would like to thank you for choosing the Iberostar Playa Alameda to spend your vacatoin. We sincerely regret your perception of the staff not being willing to assist you with your requests, as it is our goal to ensure that our guests have a wonderful stay with us. Kind regards,... More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just came back from a wonderful one week stay in Cuba with the family - August 23-30,2014. My husband, myself and my two children - 18 and 19. Second time in Cuba - first time in Varadero - last time we were in Holguin. What a difference from the last time - swore I would never return to Cuba after... More

Was this review helpful? Yes 1
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of Cuba. Our team is proud to know that you liked the services what we offer. We would like to inform you that... More

Mississauga
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So I just came back from this hotel a couple of days ago and I just gotta say this hotel is a great hotel. Located at the very end of Varadero, this hotel has a great beach and an overall resort expectation. The hotel is nice, the rooms are clean and the and there are lots of nice areas to... More

Was this review helpful? Yes 3
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the IBEROSTAR Playa Alameda Team we would like to thank you for your recent visit to our resort. We are proud that you enjoyed our hospitality, food and activities in our resort. It is our main goal the completely satisfaction of our guests, and with your excellent review we see that we did so. We... More

1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hello Would a past guest or management be able to advice me on the all inclusive option of the hotel? On the website it states 9pm to 2am for alcoholic drinks, but I do not think that could be right (i.e. no drinks at lunch or cocktails on the beach?) We have a reservation in for early September. Many thanks

Was this review helpful? Yes 10
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest, We would like to response your question saying that our All Inclusice facilities are 24 hours non stop. We will be glad to know that you will choose our property to spend your vacation in Cuba. Kind regards, Online Reputation Manager More

Lively, Ontario
Contributor
11 reviews 11 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Let me begin by saying that this was my 6th visit to this hotel. I have visited with large and small groups, in prime time and in August for several years. Each time I visit I love it! This year we flew with Air Cubana (Hola Sun Tours) and had no issues. There was a large group from Sunwing arriving... More

Was this review helpful? Yes 6
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all we would like to take this opportunity to thank you for your loyalty to choosing IBEROSTAR Playa Alameda for the 6th vacations in Cuba. Our Staff members are pleased to hear that you enjoyed our services and our renovated installations during your stay, we already passed your review to them and special thanks from the... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Me and my wife stayed on this hotel it's getting old and showing it's age compared to the other new hotels over there in this area . All on all it was good and we had a lovely time . Food gers a bit boring after a couple of days . Beach was out of this world if it's a... More

Was this review helpful? Yes
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of Cuba. Every comment brought forth by our guest is highly appreciated. We commend ourselves on maintaining high standards and strive for high... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(12)
  • Lobby bar(11)
  • Buffet restaurant(6)
  • Great time(5)
  • Hot dogs(4)
  • Pool area(3)

Additional Information about Iberostar Playa Alameda Hotel

Address: Punta Hicacos Final, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:4.5 star — Iberostar Playa Alameda Hotel 4.5*
Also Known As:
Iberostar Playa Alameda Varadero
Iberostar Varadero
Playa Alameda Varadero

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