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Iberostar Playa Alameda Hotel

Las Morlas, Km 18.5 | Punta Hicacos, Varadero, Cuba
Iberostar Playa Alameda Hotel
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2,082 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Glasgow, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my very first trip to Cuba, and I admit I was a bit sceptical at first. I went with my boyfriend and his family. I had heard positive things about the Iberostar chains before travelling, and the experience was definitely positive. The staff was very friendly and helpful. Language was never an issue. Our room was on the... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful surroundings, great atmosphere very hospitable staff, great food and drinks! The BBQ by the beach were awesome.. Fresh wholesome food cooked right in front of you. Our teenage kids had a blast and so did we. Perfect for all ages. Loved the 8pm show by the lobby featuring Cuban music. As for the main shows.. Get rid of the... More 

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Hitchin
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Mixed comments and would compare Varadera hotel to hotels in Sri Lanka. Having read previous reviews we were prepared for musty room smell and to not have high expectations on the food. My review is made following our first few days in Cuba, staying at the excellent Iberostar Central Parque in Havana before travelling to Varadera so I know the... More 

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GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

will be a novel. So, adios amigos and amigas. Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of Cuba. Our team is proud to know that you liked the services that... More 

Whitby, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have been to Varadero a number of times - one of my favourite places and one of the best beaches you can find. Our group of 8 ladies stayed at the Iberostar Playa Alameda last week. There have been many reviews about problems with rooms, food, etc. This resort has done some renovating, with more to come. At this point,... More 

Was this review helpful? Yes 1
GralManagerAlameda, Gerente at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest, On behalf of IBEROSTAR HOTELS & RESORTS, we would like to thank you for choosing our IBEROSTAR PLAYA ALAMEDA to spend your vacation in Cuba. We are glad to know that you have a lovely week with us. We would like to inform you that we are already workin on our public washroom and they are fixed. We... More 

Manitoba, Canada
Contributor
17 reviews 17 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in April 2015. It was different for me than any other holiday I've been on. The weather was nice. The room was cleaned 5 out of the 6 days I was there, not that I really had a reason to be in the room. Some people will complain. I didn't really have a problem. It came with... More 

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GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be sure they are more than happy to hear... More 

Montreal, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

i been there a year and a half ago(december 2013) but decided to give them a review after going to melina marina(december 2014) which was suppose to be much better and newer , melia marina is newer and was really nice but when comparing to playa alameda i enjoyed way more in alameda there stuff is much much better and... More 

Was this review helpful? Yes 1
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the management and our team we would like to thank you for your recent stay in our hotel, and the time to share your excellent experience with us. We are more than honored to hear that you enjoyed your vacation with our great staff in our beautiful hotel. It is good to know that we... More 

Montreal, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Located right by the playa, it's a great hotel to stay. It's calm and relaxing. Rooms are spacious and clean. All the staff is helpful and pleasant. The animation team is super nice. Big thanks to Gorki for the stretching in the morning! Big thanks to Yudi and the others also! The only suggestion we'd have is to improve the... More 

Was this review helpful? Yes 4
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank your third visit to IBEROSTAR Playa Alameda. We are more than glad that you enjoyed our facilities, and our food in our resort once again, we already passed your excellent comments to our workers, and be assured they are more than happy to hear that all... More 

Winnipeg, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Bad: The room really did smell like mold. Get rid of the couch !! Brutal. The Good: Everything else !! This was our first stay at an all inclusive resort and it was really great. The best thing about the place is the staff. Truly, they were amazing. Never had an empty glass, never had to wait for anything,... More 

Was this review helpful? Yes 2
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our Resort. Our team is proud to know that you liked the services that we offer, special thanks from all our hard... More 

Kingston, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It was our first trip to Cuba ,and a resort. This is a smaller, quiet resort. The room 1315 , 2nd floor near the pool centrally located was large and clean but needed an update. The beach is amazing, the pool looked nice, we didn't go in as we are beach bums. The food was good at the buffet lots... More 

Was this review helpful? Yes
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be sure they are more than happy to hear... More 

Top Contributor
51 reviews 51 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Waiting staff were very friendly. That's the good over with. Reception staff not really helpful and came across as quite unfriendly. They took our booking paperwork off us when we checked in. On check out we asked for it back for our next hotel and said they never had it and refused to even look. Cold food apart from the... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing Iberostar Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our team members in our Resort. Our team is proud to know that you liked the services that we offer, also our kitchen... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Lobby bar(11)
  • Buffet restaurant(6)
  • Great time(3)
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2,544 photos of this hotel

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Bathroom (48)
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