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All 59 Varadero hotels

Iberostar Playa Alameda Hotel

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4.5 of 5 Hotel   |   Punta Hicacos Final, Varadero, Cuba
Hotel amenities
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  • Reviews (1,738)
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  • Room tips (242)
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Iberostar Playa Alameda Hotel
Ranked #17 of 59 hotels in Varadero
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1,738 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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English first
Winnipeg, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

Love Veradero I agree with the many reviews on here on the great staff. Veradero has among thee best resort staff of any country we've been to. Wendy at the Guest Service counter was fantastic. Only had one staff at check-in that was having a bad day and we all have those days occasionally so no concern. - They have... More

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Edmonton, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Myself, my family, and my friends had a great time at the resort! The resort was beautiful and our rooms had what we needed, but what really made our stay wonderful was the great staff and entertainment team. The resort had the nicest people I have ever met and simply made our stay very comfortable and memorable. The food was... More

Was this review helpful? Yes
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest On behalf of all the IBEROSTAR Playa Alameda Team we would like to thank you for your recent stay at our resort, and the time to share your wonderful experience with us. We are honored that you enjoyed our hospitality, food and activities. Our Team is proud that we made your stay an unforgettable experience. It is our... More

A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

Me, my wife and my daughter stayed at Hotel Iberostar Playa Alameda, Varadero between 3rd August and 14 August 2014.We really loved the stay in your hotel. The resort was very nice and beautiful, the food was delicious and the restaurants were cleen and fresh. The staff was really amazing! They were so friendly and made us feel happy and... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest The Iberostar Playa Alameda Team would like to thank you for your recent visit to our Resort, and to share your moments with us. It is a great honor to know that you enjoyed your vacation with us, with your nice comments about the workers in our team and the services what we offer, you give us more... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed my stay at iberostar playa alamenda hotel. 🏤 I especially love the entertainment crew, they were very amusing and helpful. I particularly love Marilyn and Edgar. They were really funny and I enjoyed my time with them💕. They also always gave us information about places to visit and different things to do in the hotel. At night... More

Was this review helpful? Yes 1
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all we would like to thank you for your recent visit to Cuba and to our Resort. We are glad to hear that we reached your expatiations during your stay with us, our animation team is proud that you enjoyed the program and the activities what they offer. A special thank from the workers named in... More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at Playa Alameda in August 2014. I was very pleased with the service I received. The resort is big and beautiful, beach is gorgeous. The only thing that doesn't deserve 5 stars is food but as we all know, you can't be picky when you go to Cuba. They have 3 a la carte restaurants which are pretty... More

Was this review helpful? Yes
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the management and our team we would like to thank you for your recent stay in our hotel, and the time to share your excellent experience with us. We are more than honored to hear that you enjoyed your vacation with our great staff in our beautiful hotel. It is good to know that we... More

A TripAdvisor Member
3 of 5 stars Reviewed 5 days ago NEW

The hotel is located in a nice place. First impressions were good. But the room and garden service wasn't very well. We had no towels at check-in. Toilet had no function over all 3 days. Eating was good for cuba. The beach was nice. But not much moorings at the pool and beach. Plus: included watersport service (wind-sailing, pedalo etc.)... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Play Alameda for your vacations in Cuba. We would like to inform that every concern presented by our guests in very important to us. Your correspondence bellow has been forwarded to our Management and we regret the incidents you are mentioning. We... More

Pickering, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

So went to this hotel again in August. I have been there before and it is not getting better....All I can say is that my hotel room and the house keeping was atrocious. The management was all over the hotel for the first time and the staff were very sad and on guard. I am a business person and love... More

Was this review helpful? Yes 2
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda once again for your vacations in Cuba. Our Staff members are pleased to hear that you enjoyed our services during your stay, we already passed your review to them and special thanks from the workers named in your review We... More

toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel did not meet our expectations. We found out that the hotel was closed for renovations for two months regarding the pool. However, there are many things that also need renovations too! We had two rooms, both were musty, not cleaned daily and as others have stated, difficulties getting clean towels daily. Calling the front desk was useless, and... More

Was this review helpful? Yes 6
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We would like to inform that every concern presented by our guests in very important to us. Your correspondence bellow has been forwarded to our Management and we regret the incidents you are mentioning. We... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is small and nice enough. Food was very good for us, you can always find something. The beach is beautiful. The entertainment team was excellent, a lot of things going on all day, they really try hard. Serving staff, restaurants and bar area, really great. The people are amazing. Pool, could have been deeper but that's not a... More

Was this review helpful? Yes 6
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of Cuba. Our team is proud to know that you liked the services what we offer. We would like to inform you that... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros - Beautiful hotel grounds, lovely sitting areas and with well maintained lawns etc.. -awesome entertainment staff - always something to do (night and day) and staff very friendly. -good food ! a la carte restaurants were great and good variety at buffets.. baked breads were amazing!! -front desk, cooks, towel service, maids, all very friendly !! Cons - the... More

Was this review helpful? Yes 3
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than honored to hear that you enjoyed your vacation with our great staff in our beautiful hotel. It is good to know that we are in the Wright direction with our services... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(12)
  • Lobby bar(11)
  • Buffet restaurant(6)
  • Great time(5)
  • Hot dogs(4)
  • Pool area(3)

Additional Information about Iberostar Playa Alameda Hotel

Address: Punta Hicacos Final, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:4.5 star — Iberostar Playa Alameda Hotel 4.5*
Also Known As:
Iberostar Playa Alameda Varadero
Iberostar Varadero
Playa Alameda Varadero

2,288 photos of this hotel

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Room/suite (215)
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Hotel & grounds (466)
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Pool/beach area (479)
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Dining (142)
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Family/play areas (20)
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Bathroom (41)
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Business center/function rooms (9)
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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Varadero #9 Romantic Hotel in Varadero #12 On the Beach Hotel in Varadero #15 Luxury Hotel in Varadero
Hotel Class
Official Description (provided by the hotel)
Located on a beautiful stretch of Varadero Beach surrounded by tropical gardens. Elegant atmosphere. Wide range of gastronomy. Varied entertainment programme. Golf course nearby. ... more   less 
Number of rooms
391

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Iberostar Playa Alameda Hotel and other travelers.
4 questions

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Questions? Get answers from Iberostar Playa Alameda Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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