We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Playa Alameda Hotel

Las Morlas, Km 18.5 | Punta Hicacos, Varadero, Cuba
Iberostar Playa Alameda Hotel
Write a Review

2,054 reviews from our community

Traveler rating
    703
    792
    293
    163
    103
See reviews for
585
741
37
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2054)
  • Mar-May only
    (737)
  • Jun-Aug only
    (309)
  • Sep-Nov only
    (349)
  • Dec-Feb only
    (659)
All months
Gainesville, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I were in Cuba the first part of March 2015 and we visited the Iberostar Hotel for lunch on several different days. I would like to give great compliments to the serving staff and chefs at this hotel. We found the food to be fresh, set out beautifully, very clean restaurant and the staff was so accommodating.... More 

Was this review helpful? Yes
Hamilton, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been to Cuba several dozen times and now we have to admit that the IPA in Varadero is one of the nicest resorts in that area. Not just because of the clean rooms nice comfortable beds, beautiful beach, great entertainment but the one thing that made the trip so great was the wonderful, wonderful staff. They could not... More 

Was this review helpful? Yes 2
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be sure they are more than happy to hear... More 

Kingston, Ontario
Top Contributor
70 reviews 70 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent a week with two friends and had a great time. Check-in was quick and easy and we found most staff to be very friendly and helpful. Wendy on the concierge desk worked very hard to ensure everyone who stopped by her desk left with a smile. She truly understands customer service and is a huge asset to this resort.... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the management and our team we would like to thank you for your recent stay in our hotel IBEROSTAR Playa Alameda, and the time to share your excellent experience with us. We are more than honored to hear that you enjoyed your vacation with our great staff in our beautiful hotel. It is good to... More 

London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We toured Cuba ending up in this 5* hotel. The staff were fanstatic but we did not however, expect to enjoy meals with birds and coachraoches, endure cold hot meals and warm cold meals as the hot/cold plates did not work, to have to wear wellington boots in the public area toilets as they were often flooded and have to... More 

Was this review helpful? Yes 2
Brampton, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Eduardo - Omelet Chef (Buffet) did a fantastic job, 1 man show with house full, always cheerful. Alberto - Supervisor (Buffet) Kept a watchful eye on staff.. ensuring great customer service. Very professional! Overall, great food, different varieties. Great international drink selection. Staff provided great service, room was clean and quiet (2nd floor, building 17) Can't wait to visit again!

Was this review helpful? Yes 2
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the management and our team we would like to thank you for your recent stay in our hotel, and the time to share your excellent experience with us. We are more than honored to hear that you enjoyed your vacation with our great staff in our beautiful hotel. It is good to know that we... More 

Drumbo
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

First the good: The staff from the maids and grounds keepers to the food servers and bar tenders are all friendly and accomadating. The food at the buffet is plentiful and quite acceptable. If you can't find something to eat you are far too picky. Catsup and hot sauce was available if you asked for it. The A La Carte... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our team members in our Resort. Our team is proud to know that you liked the services that we offer, also our... More 

Toronto
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My friends and I went in mid-January and had good time sitting in the sun and swimming. But in all honesty the food and the rooms were poor in quality. We checked out three rooms before finally settling in, but even then there was a small amount of MOLD in the washroom but we were already tired from the plane... More 

Was this review helpful? Yes 1
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our team members in our Resort. Our team is proud to know that you liked the services that we offer. We would... More 

Sarnia, Ontario
2 reviews
4 of 5 stars Reviewed 1 week ago

Went to Playa Alameda beginning of February 2015 with husband and another couple. Our 3rd trip to Cuba, so knew what to expect. The hotel itself is getting a bit rundown, speaking to a worker it is 14 years old. Food was good, buffet normally had something reasonably tasty to eat. They do have a cold salad bar with large... More 

Was this review helpful? Yes
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the management and our team we would like to thank you for your recent stay in our hotel, and the time to share your excellent experience with us. We are more than honored to hear that you enjoyed your vacation with our great staff in our beautiful hotel. It is good to know that we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Playa Alameda from February 13th to the 20th 2015. We chose this hotel because we had stayed at an Iberostar resort previously and loved the service, food and staff so much! This time we traveled as three couples and we weren't disappointed. The rooms we were in had a beautiful view of the beach, we were... More 

Was this review helpful? Yes 4
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the management and our team we would like to thank you for your recent stay in our hotel, and the time to share your excellent experience with us. We are more than honored to hear that you enjoyed your vacation with our great staff in our beautiful hotel. It is good to know that we... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was our 6th family vacation in Cuba - it was a great time! We did some research before decided to come here. It was proved to be a very good choice. The entire Cuban team is very nice doing their best to please the tourists; tips were appreciated, but never felt as a condition for good service. The best... More 

Was this review helpful? Yes 1
GralManagerAlameda, Manager at Iberostar Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be sure they are more than happy to hear... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Lobby bar(11)
  • Buffet restaurant(6)
  • Great time(4)
  • Pool area(3)
  • Hot dogs(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,541 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2538)
Viewed
Room/suite (237)
Viewed
Dining (180)
Viewed
Pool/beach area (548)
Viewed
Hotel & grounds (507)
Viewed
View from room (96)
Viewed
Family/play areas (25)
Viewed
Bathroom (48)
Viewed
Business center/function rooms (9)
Viewed
1:29
Videos (1)
Viewed
Other (887)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question