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IBEROSTAR Playa Alameda Hotel

Las Morlas, Km 18.5 | Punta Hicacos, Varadero, Cuba
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IBEROSTAR Playa Alameda Hotel
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Ranked #17 of 58 Hotels in Varadero
A recent review
4 of 5 stars reviewed 2 days ago
SafeTravels333 Woodstock, Canada
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2,202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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Woodstock, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

The staff at this resort are awesome! Yudisley & Yamilex were exceptional waitresses; the nightly entertainment was always enjoyable, and the food at the buffet and at the restaurants were very good. We always ate the foods that were hot (cooked to order) and stayed away from the fruit and salads just in case they were not washed properly. Our... More 

Was this review helpful? Yes 1
GralManagerAlameda, Gerente at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest, Thank you for the time you took to post your experience on Trip Advisor. We appreciate your wonderful comments of IBEROSTAR Playa Alameda and are delighted that we not only met but exceeded your expectations. We look forward to welcoming you back soon. Warm Regards, Online Reputation Manager More 

Tonsberg, Norway
1 review
4 of 5 stars Reviewed 3 days ago NEW

Terrific service og and people. Great rooms(Thanks Madeline). Great beach. Great area. The cubaen staff did everything they could to give us a wonderful stay and experience. Openhearted, warm, interested and always smiling. we will especially mention Yourison and the others in the poolbar, which always was there for us. Carell, the poolguy who seems to work 25 hours a... More 

Was this review helpful? Yes 1
GralManagerAlameda, Gerente at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest : On behalf of IBEROSTAR HOTELS & RESORTS, we would like to thank you to choose IBEROSTAR Playa Alameda to spend your holidays- We appreciate your wonderful review about your recent stay with us. I shared your positive comments with our staff and they were so pleased to learn that we have exceeded your expectations. We hope to... More 

Edmonton
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I recently stayed at the Iberostar Playa Alameda with a large group of family and friends. The resort was beautiful and very clean. The staff were fantastic. The beach was lovely. The beds were comfortable. The curtains were dark enough to keep the light out if you wanted to sleep in. Unfortunately, there seems to be a huge issue with... More 

Was this review helpful? Yes 3
GralManagerAlameda, Gerente at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest, We are very sorry to hear your family got ill during your visit to our beautiful resort. There is a doctor on site and everyday he reports to the Management for every incident he assists. Your report really caught our attention as we were not aware of having guests ill at our resort. We are the first ones... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Dear Iberostaff The beach is nice. The entertainment team is friendly. The server at the lobby bar is superb! The rooms are spacious. Unfortunately, the food is the worst experience. They replied to another comment here at trip asvisor that they have a very high food safety standard. Then my questions: Why is the raw fish, poultry and meat not... More 

Was this review helpful? Yes 3
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First time in Varadero, and we chose Iberostar Playa Almada. Went for a week and chose the romantic package. Good • Food was pretty decent for Cuba, satisfied. • Our room was good but we really liked the bathroom. Minus the overflow of water due to bad draining. • The Guest Service lady named Wendy was very sweet and really... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all we would like to thank you for your recent visit to IBEROSTAR Playa Alameda, and to share your moments with us. It is a pleasure to hear that you enjoyed your vacation in our Resort. With your nice comments about the workers and the Hotel you give them even more motivation to improve even more... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel Classed as 5* but definitely not 5* accommodation, more like 3* Room •Musty damp smell •Outdated tired looking decor •Noisy fridge in both rooms •Shower door opened outwards which was dangerous and discovered when accidentally slipped and fell against door •V. Good entertainment day and night more suited for the children •Food - canteen style quality but edible •... More 

Was this review helpful? Yes 2
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. Our Management and Maintenance Department are constantly working in areas to be improved. All our facilities follow a maintenance standard roll in order to try to keep our areas and rooms impeccable. We wish you... More 

Hamilton, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My friend and I travelled to IPA from May 7 -14th. This was our 4th time to this resort. The infrastructure needs updating, but we keep returning for the beach and the outstanding staff. In particular, Yaciel, Yudith, Tony and Vivienne in the lobby bar are fantastic, and Pepe and Erlin were always there for us on the beach. I... More 

Was this review helpful? Yes 2
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest On behalf of all the IBEROSTAR Playa Alameda Team we would like to thank you for your recent stay at our resort, and the time to share experience with us. We would like to mention that our company has a high priority for health & safety, and we get regular control audits from an external company. This company... More 

Craiova, Romania
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been there with my wife and kid at the beginning of June. This is a small resort near the end of Varadero peninsula, but the time I spent here proved to be one of the best holidays I ever have. The animation here is incredible, you have live music and entertainment all day long, starting in the morning... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest On behalf of all the IBEROSTAR Playa Alameda Team we would like to thank you for your recent stay at our resort, and the time to share your wonderful experience with us. We are proud that you enjoyed our hospitality, food and activities. Our Team is proud that they made your stay an unforgettable experience. It is our... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2015

Playa Alameda is the small resort of the Iberostars in Varadero but it has everything you can possibly need. BAR SERVICE: Colon, Adialis, Tony, Yaciel and Viviana treat you right and make sure you are well taken care of. As a young couple, continuous drinking was important to us and while watching the shows in the theater Adialis and Colon... More 

Was this review helpful? Yes 6
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our Resort. Our team is proud to know that you liked the services that we offer, special thanks from all our hard... More 

New Zealand
Level Contributor
69 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed June 21, 2015

Being on this resort I almost found it hard to believe that I was still in the same country. The room was very spacious and the grounds were really lovely. Staff were unbelievably friendly and helpful, and processed things quickly. The room was great, clearly dated but I thought very nice and was lovely to have a balcony to sit... More 

Was this review helpful? Yes 2
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be sure they are more than happy to hear... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Lobby bar(11)
  • Buffet restaurant(6)
  • Great time(3)
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Hotel & grounds (529)
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