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IBEROSTAR Playa Alameda Hotel

Las Morlas, Km 18.5 | Punta Hicacos, Varadero, Cuba
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1 room 1 guest
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IBEROSTAR Playa Alameda Hotel
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2,254 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
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Montreal, Canada
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 days ago NEW

Bathroom was amazing and very clean. Maids do a great job at keeping it clean. Our maid Kenia was a sweetheart. Beach is amazing of course. The hotel's Entertainment team does a fantastic job at getting all the guests involved in dance lessons, aquagym and other games. The food at the hotel is ok. You won't starve but generally food... More 

Was this review helpful? Yes
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be assured they are more than happy to hear... More 

john
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife Kay and I stayed here in Aug 15. Hotel was brilliant. Food was superb. 3 fancy dining rooms to book instead of buffet as well. Mediterranean was very good, Italian was good and Romantica was rubbish. They insist that you wear long trousers, but don't implement it. Others were in shorts. Dress could should be scrapped. Humidity and... More 

Was this review helpful? Yes
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest On behalf of all the IBEROSTAR Playa Alameda Team we would like to thank you for your stay at our resort, and the time to share your wonderful experience with us. We are honored that you enjoyed once again our hospitality, food and activities. Our Team is proud that we made your stay an unforgettable experience. It is... More 

Montreal, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The resort was ok , people where very nice and friendly and accommodating The food was not good , only the lunch grill area was above average. Kids club was targeted more towards young children maybe 2-3 year The buffet area was hot and the food was presented nicely and there was a lot of variety but unfortunately only breakfast... More 

Was this review helpful? Yes
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of Cuba. Our team is proud to know that you liked the services and activities what we offer, also our kitchen staff is... More 

Carbon
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a nice enough resort to stay in. The rooms were clean but need renovating. The hot water was hit and miss. Although there was a coffee maker in the room, we only had a packet of coffee the first day of our stay and there was no where to get coffee on the resort until the buffet restaurant... More 

Was this review helpful? Yes 1
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest On behalf of all the IBEROSTAR Playa Alameda Team we would like to thank you for your recent stay at our resort, and the time to share your wonderful experience with us. We are honored that you enjoyed our hospitality, food and activities. Our Team is proud that we made your stay an unforgettable experience. It is our... More 

Cheltenham
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was a very pleasant surprise in the most touristy area of Cuba. The all inclusive nature meant that there are some things you can't expect but the rooms were large and clean with bathrooms containing separate shower and bath. The Staff were all fantastic and the cocktails flow freely. The Lobby bar with its AirCon is a highlight... More 

Was this review helpful? Yes 4
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest On behalf of all the IBEROSTAR Playa Alameda Team we would like to thank you for your recent stay at our resort, and the time to share your wonderful experience with us. We are proud that you enjoyed our hospitality, food and activities. Our Team is proud that they made your stay an unforgettable experience. It is our... More 

Cheltenham, United Kingdom
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have just returned from 11 nights at the Iberostar Playa Alameda Hotel. We arrived at around 2pm due to our transfer time and were greeted by friendly staff at reception. Check in was smooth, though our room wasn't quite ready (normal check in from 4pm) so were given our wristbands and told to check back soon because they'd asked the... More 

Was this review helpful? Yes 2
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be assured they are more than happy to hear... More 

Lively, Ontario
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my 8th visit to the Iberostar Playa Alameda. I wasn't expecting any surprises but I got some. I love the staff at this hotel and the entertainment team, under the leadership of Alexis and Yudi, did not disappoint. Fun new activities have been added to the schedule. Our group particularly enjoyed the Cuban day which featured dancing, music,... More 

Was this review helpful? Yes 6
GralManagerAlameda, Gerente at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Lynn & Pauline, On behalf of IBEROSTAR HOTELS & RESORTS, we would like to thank you for choosing for 8th times our resort. We are very grateful after read your detailed post on Tripadvisor. We truly appreciate your wonderful comments of IBEROSTAR Playa Alameda and our staff and are delighted to know that we not only met but exceeded... More 

Toronto, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I travelled with our five children..16,15,13 and twin 10 year olds. Although I was very worried about getting sick, none of us were. One of my sons and I both had some tummy issues for a few days but nothing that kept us from enjoying our trip. We were very cautious with the food, eating eggs for... More 

Was this review helpful? Yes 1
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest On behalf of all the IBEROSTAR Alameda Team we would like to thank you for your recent stay at our resort, and the time to share your wonderful experience with us. We are honored that you enjoyed our hospitality, food and activities. Our Team is proud that we made your stay an unforgettable experience. It is our main... More 

london
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We only stayed a couple of nights and perhaps this is why we had such a shoddy room. Curtains hanging off poles, shower very mouldy and door almost impossible to shut, towels threadbare and the general decor in the resort is very tired and 80's. The balcony rail didn't look like it would remain attached to the building if I... More 

Was this review helpful? Yes
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself, from overall facilities to rooms is good. Service is OK, although a little slow sometimes. Food was not good at all, meat was as in the rest of the country average at best. Nice pool and gorgeous beach..

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
GralManagerAlameda, Gerente at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear guest, We would like to thank yoy for the time you took for sharing your experience with others. We are glad to know that you enjoyed our facilities and service. We regret if the quality of the meat didn't met your expectations. Hope to have the opportunity to host you again to verify first hand our improvements. Kind Regards,... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Lobby bar(11)
  • Buffet restaurant(6)
  • Great time(3)
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Bathroom (48)
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