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IBEROSTAR Playa Alameda Hotel

Las Morlas, Km 18.5 | Punta Hicacos, Varadero, Cuba
IBEROSTAR Playa Alameda Hotel
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2,166 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

Playa Alameda is the small resort of the Iberostars in Varadero but it has everything you can possibly need. BAR SERVICE: Colon, Adialis, Tony, Yaciel and Viviana treat you right and make sure you are well taken care of. As a young couple, continuous drinking was important to us and while watching the shows in the theater Adialis and Colon... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our Resort. Our team is proud to know that you liked the services that we offer, special thanks from all our hard... More 

New Zealand
Level Contributor
69 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed 1 week ago

Being on this resort I almost found it hard to believe that I was still in the same country. The room was very spacious and the grounds were really lovely. Staff were unbelievably friendly and helpful, and processed things quickly. The room was great, clearly dated but I thought very nice and was lovely to have a balcony to sit... More 

Was this review helpful? Yes
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be sure they are more than happy to hear... More 

Abbotsford, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We realize going in that Cuba's culture is different than North America's and not to expect what we would here. It is in a tropical area and with that are all different types of creatures. Like all places there a pick pockets and people who beg. As said in previous reviews the staff are beyond excellent especially the waitresses, bartenders,... More 

Was this review helpful? Yes 2
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank your visit to IBEROSTAR Playa Alameda. We are more than glad that you enjoyed our facilities, and our food in our resort, we already passed your excellent comments to our workers, and be sure they are more than happy to hear that all their effort paid... More 

Oshawa, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

This was my first time to Cuba - I had heard and read the horror stories and 'great holiday' stories. My expectations were relatively low as all I wanted was a nice beach and great weather for under $1000. I got what I came for. Positives: Warm, friendly staff (for the most part) and some were off the charts friendly... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of Cuba. Our team is proud to know that you liked the services that we offer also our Food and Beverage staff is... More 

Ottawa, Canada
1 review
1 of 5 stars Reviewed 1 week ago

With what this resort costs you can definitively go somewhere way better in Varadero. Rooms smell of mold, aren't dusted properly and bathrooms aren't cleaned thoroughly... trust me I saw quite a few rooms. During our 10 day stay there was no AC on the entire hotel. It is unacceptable to have a resort full of guests in the middle... More 

Was this review helpful? Yes
Calgary, Canada
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Third visit to Cuba so not unknown territory. The #1 reason this is 5 stars is the people - amazing service. It is however, a 4 star hotel with some mechanical problems that need to be addressed. First is a shout out for exceptional customer service to Milagno (maid) Manso the chief of restaurants who is amiable, fun and listens... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the management and our team we would like to thank you for your recent stay in our hotel, and the time to share your excellent experience with us. We are more than honored to hear that you enjoyed your vacation with our great staff in our beautiful hotel. It is good to know that we... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a week with the wife, 2 kids, and my mother. If you're looking for a family friendly spot and want to avoid the heavy partiers, this is a great spot. The staff was extremely friendly. The beach was very nice. The pool is large, and great for younger children. There were plenty of activities to partake in... More 

Was this review helpful? Yes 3
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our team members in our Resort. Our team is proud to know that you liked the services that we offer, also our... More 

Satu Mare, Romania
Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago

The very friendly staff and animation team and the good mood that is spread everywhere make you instantly forget about the small details you might find in the room or in the cafeteria. The amazing beaches, the whitest sand and turquoise water of the ocean will transcend you into another world where you are the most important😜

Was this review helpful? Yes
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest On behalf of the IBEROSTAR Playa Alameda Team we would like to thank you for your recent visit at our resort. We are proud that you enjoyed our hospitality, food and activities in our resort. It is our main goal the completely satisfaction of our guests, and with your excellent review we see that we did so. Our... More 

Santiago Metropolitan Region, Chile
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Rooms, Bar attention, Shows and Food were excelent, Iberostar Playa Alameda located at Varadero Cuba has the best staff ever, snack bar, chefs, star friends, waitress were absolutely warm, we will return soon.

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are more than glad that you enjoyed our facilities, and our food in our resort. We already passed your excellent comments to our workers, and be sure they are more than happy to hear... More 

Reinholds, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had just left another 5-star Iberostar hotel, which was absolutely wonderful! We expected the same quality, but this one was disappointing. (This was a 2-night stop on our 8-night trip.) Our room was missing lampshades on all the lights, so we had glaring fluorescent bulbs to light the room. The bathroom door didn't close completely, and I never got... More 

Was this review helpful? Yes 2
GralManagerAlameda, Manager at IBEROSTAR Playa Alameda Hotel, responded to this review

Dear Guest First of all, we would like to take this opportunity to thank you for choosing IBEROSTAR Playa Alameda for your vacations in Cuba. We are glad to hear that you enjoyed the hospitality, and friendliness of our Resort. Our team is proud to know that you liked the services that we offer, special thanks from all our hard... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Lobby bar(11)
  • Buffet restaurant(6)
  • Great time(3)
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