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Hotel Tuxpan

Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Hotel Tuxpan
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1,208 reviews from our community

Traveler rating
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    297
    174
    103
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275
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Killarney, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

we had a fabulous time at the Tuxpan, the pool was beautiful and the staff was friendly and helpful. we walked along the beach only to realize we were the only resort with an actual beach. the hotel to the right of the tuxpan had almost zero beach it was just enough sand for a lawn chair and even then... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Even if this hotel was built in the 90's I must say that it's in pretty good shape. I stayed there in the summer on 2011 for 4 nights. the only thing I did not like is that I was assigned to a room in the ground level and I don't really like these rooms since they are regularly very... More 

Was this review helpful? Yes 1
Burnaby, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

The Beach Is Beautiful !!! , the rooms are okay and the maids want their tips or i should say demand bring the mauds some nice clothes they will love it ! tv sucks , air conditioner quite good, shower was great plenty warm water, Ask the maid for your bottled water or she will forget it. The big problem... More 

Was this review helpful? Yes 1
Langley, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Tuxpan Hotel Spent a few nights here visiting friends who are long time guests at this sprawling resort. I can kind of see why they keep coming back. The staff are very kind and the grounds are large. Check In was fast but the room was not ready until after 4 PM. This four story concrete monolith has seen better... More 

Was this review helpful? Yes 4
North Sydney, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Home again from two wonderful vacations at Tuxpan, only five days apart ! lol The staff, as always greeted us with "welcome home" on arrival. They are the biggest reason for our love of Tuxpan. The food was always good, but this year I found it even better....lots of fresh fruit and veggies, always pasta, and a few choices on... More 

Was this review helpful? Yes 1
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We welcome your comments, we are glad to know that you like the hotel and thank you also for your good criteria of staff, all are aware of their views, we hope to return again to his second home Hotel Tuxpan. More 

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Party of 4, first time in Cuba. BEACH/POOLS-Let me say first off, the property at the Tuxpan is truly gorgeous. The beach is a 1-minute walk, very clean, always lots of good lounge chairs, little to no seaweed.The pools are crystal clear, spacious, lots of nice lounge chairs.There was a basketball hoop and a volleyball net to play with, and... More 

Was this review helpful? Yes 3
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We welcome your comments, questions to surgirio us longer being seen by those responsible for mejorary areas more attractive to the customer's offer, we are pleased to know that the spent and well liked in the hotel.Esperamos return soon. More 

Senior Contributor
39 reviews 39 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are big and ok quality. No wifi internet, only by cable in the internet room. Staff is very helpful. Ask the doormen about good restaurants. All inclusive hotel. You need a day before reservation for the better restaurant. Grilled langosta is available between 12.00-15.00. Recommended

Was this review helpful? Yes
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We appreciate your comment, it gives us pleasure to know you spent a nice vacation, your opinion is important to many readers, we hope to return soon, thank you for trusting us. More 

Northern Ontario
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had an amazing week at Tuxpan. We went with 2 other couples, was a little scared with the reviews we saw, let me tell you it was great. Room was very nice. Staff was very helpful and friendly. Our maid for the week was amazing. She left us little notes and beautiful towel art everyday. Food was great especially breakfast... More 

Was this review helpful? Yes 3
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you very much for your comments, We apprecited if you return to our resort for another holidays. More 

Summerside, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall our week at Tuxpan was good Front desk ,bartenders, wait staff and housekeeping were all professionals. There is no need to tip but out of courtesy to staff we regularly did in CUC's . The view from our balcony was post card perfect. We had booked the VIP option. The most valuable part of the package was the final... More 

Was this review helpful? Yes 4
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you very much for your comments, your courtesies towards the employees were notified, with Reference to the birds and flies, estamo taking immediate action to prevent some from entering the restaurant, unfortunately the movement d own elos guests make some come for the service, but confirmed that it is unusual and demacias, our kitchens have have permanent hygiene control... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We just returned from a 2 weeks stay at the Tuxpan. At first we were disappointed with the room we got on the 2nd floor but requested a room change which we got the next day. The 4th floor is the best. Room was clean...air condition worked fine and the view is just WOW!! The food at the buffet was... More 

Was this review helpful? Yes 1
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you very much for your comments, we hope you visit us again accompanied by many friends, your opinion helps many others to evaluate the product for possible holiday. More 

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Pool/beach area (407)
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Hotel & grounds (316)
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Bathroom (19)
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