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Hotel Tuxpan

Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Hotel Tuxpan

1,222 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New-Brunswick
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have to say I understand why people keep coming back to this resort ! It felt like home... The food was not the best but always found something to eat. The pool bar had really good sandwiches and pizza. Rooms were clean and the view was the best I had in Varadero (4th floor, Ocean View) WOW !! The... More 

Was this review helpful? Yes 1
Saint John, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed here a couple weeks ago, hate to give this property a negative review because it has some real potential to be a great resort but it has some serious short comings. I'd like to state before I make my review that this was not a our first trip to Cuba or Varadero, we've stayed in all kinds of resorts... More 

Was this review helpful? Yes 4
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just want to take the time to thank the great staff at the hotel for making our vacation yet again. Tahimy and your entertainment team - you are all amazing and thank you for the laughs. Raisy - thank you for making sure we were comfortable and had everything we needed. Yuniel - thank you for taking care of... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
2 of 5 stars Reviewed 6 days ago NEW

This is a nice resort, small but lots of amenities Beach area was nice, pool was large and great for relaxing in. The food was another story. This was not our first time to Cuba so we kinda knew what to expect, but I got sick on the second day and was ill the rest of the week, I'm assuming... More 

Was this review helpful? Yes 3
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in "All inclusive" resort , everithing was perfect. The atmosfere, music, shows and all program together with friendlines and helpfulnes of all staff was more than we expected. We definetely lookin forward to go to Caribean and Cuba again.

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 7
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We welcome your comments, we are pleased that step a nice family holiday. We hope to see them soon at the hotel for your next vacation. More 

Lehigh Acres, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sincerely, for my wife and me, there is not other place in Varadero that we could think to go. For the price, the excellent service, the location and the facilities, for us this is the only place, the only hotel, This is not my first, and won't be my last review for this Hotel. As I mentioned before, each year,... More 

Was this review helpful? Yes 4
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We appreciate your feedback, we have conveyed their views on staff friendliness, courtesy, received and well attended that you feel every time I visit the hotel. We expect to continue seeing them enjoy their holidays in their second home the Tuxpan Hotel, they will always be well received. More 

Vancouver, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my wife stayed at Tuxpan Varadero last month and it was one of the best holidays that we ever had. All the staff were fantastic and very friendly. the rooms were kept very clean and we had a great view from the room. The food was good but the service was absolutely the best service that we ever... More 

Was this review helpful? Yes 9
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We appreciate your feedback, we have conveyed to staff their comments and well attended that you feel every time I visit the hotel. We expect to continue seeing them enjoy their holidays in their second home Tuxpan Hotel More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spend there 12 nights. I think, that all Hotels in Cuba are different than others in Europe, or States, We had room situated to suthern side (road, golf resort). It was great, because Tuxpan animators were loud all nights during our stay. Equipment of the room was Ok, TV (doesnt work correctly), noisy bed, ussual bathroom and small balcony.... More 

Was this review helpful? Yes 4
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for your comments. We invite you to return to our facility for your next holiday More 

Brno, Czech Republic
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Rooms - ok, clean and everything was functional, no problems with water Staff - friendly and helpful, sometimes slow, but it is Cuba :) Facilities - bars did not open on time, and sometimes they did not have all the ingredients for your drink early after opening (e.g you cannot get Mojito, because they havent got the mint yet) Food... More 

Was this review helpful? Yes 4
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for your comments. We are reviewing with the Head of A + B your comments to prevent recurrence. The Hotel works with 24 different nationalities at the same time, we sell as family tourism, we offer a variety of food and drinks 24hrs. We invite you to return to our facility for your next holiday More 

Killarney, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2015

we had a fabulous time at the Tuxpan, the pool was beautiful and the staff was friendly and helpful. we walked along the beach only to realize we were the only resort with an actual beach. the hotel to the right of the tuxpan had almost zero beach it was just enough sand for a lawn chair and even then... More 

Was this review helpful? Yes 4
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We are pleased that spent a nice vacation and the hotel was your total satisfaction. Our area d eplaya is privileged, very quiet and safe. Thank you for choosing us, we hope very soon on your next vacation. More 

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