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All 59 Varadero hotels

Hotel Tuxpan

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3.5 of 5 Resort   |   Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Hotel amenities
Hotel Tuxpan
Ranked #28 of 59 Hotels in Varadero
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1,062 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The people that worked at the tuxpan were good, the supper buffet was not good, their was a lot of people that were getting stomach sickness while we were there. The heating and cooling systems for the food did not work, so if you went early for supper you might get lucky to find a warm meal. If you waited... More 

Was this review helpful? Yes 3
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We just returned from a 2 week stay at Tuxpan. We were surprised to be welcomed as VIP guests with many activities planned for the week!! Raisy did a wonderful job!! The staff is superb and makes you feel like family. They do everything in their power to make your stay great! The resort is not large and overwhelming. We... More 

Was this review helpful? Yes 9
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you very much for your comments, experiences are very positive for all who see us before visiting, certainly, we invite you to spend another great vacation at our hotel. More 

Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here November 2013 with my sister. We splurged for the VIP room for the extra little perks. free mini bar and etc. We really were not expecting too much due to the poor reviews we had read but figured why not try anyways. Well the reviews were right. It was horrible. The pool with the bar in it was... More 

Was this review helpful? Yes 4
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thanks for writing, sorry your comment 1 year ago , just tell your criteria are not those that occurred during this year, the hotel makes part of its plan of constant maintenance improvements, we are committed to our customers provide better service and enjoy all customers who visit us. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Tuxpan a couple of years ago and are finally going back! I was unsure of what to expect after reading mixed reviews, but was not dissappointed. We have never reviewed the resort before, but after reading others comments I wanted to share my point of view. This Hotel has everthing you need and is very clean. The... More 

Was this review helpful? Yes 2
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for your comments, experiences so cute about your visit to Cuba, Varadero Hotel Tuxpan especially pleased and commits us to do our best work every day, we welcome you in January with your family to pass other happy holidays. Thank you for choosing us. More 

Revelstoke
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just came back from a great week at the Tuxpan. Was there for two weeks in Jan/Feb. 2014. Loved the size of the resort and the services/staff there. Everything is within five minutes of the main building including the beach. 24 hour bar/snack bar. Food was good for Cuba, no complaints at all, I was initially aprehensive as I have... More 

Was this review helpful? Yes 5
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for your comments, len name and address of their employees Thank you for choosing their next vacation, we are committed to further improving the offers and services. See you soon. More 

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I decided to do a last minute trip to the Tuxpan hotel.I had never been there in November. It is a great time to go as the pools are still quite warm and the ocean is also warmer than it is in January and February. Plus, the sun shone 6 days out of 7. Every time I visit the Tuxpan... More 

Was this review helpful? Yes 6
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We apprecited your comments, your experience and your satisfaction during your stay in the hotel and it is important we please transmit through the site, so prospective customers can rely on our holiday offer. More 

Coeur d'Alene, IDaho
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived at airport to be greeted by nurses taking temps in an effort to detect Ebola...slowed up the line a lot....then with five planes at one time arriving they stopped...craziness. Arrived at hotel..not too far from airport...easy check in...the UGLY started here..bellman took our luggage and delivered it to room...even being ALL inclusive we gave him a Peso...he looked at... More 

Was this review helpful? Yes 2
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thanks for your feedback, the direction of the hotel is committed to further improving its offerings and services, your opinions are very important because it tells us where we should pay more attention and be more demanding for greater satisfaction of our customers More 

Dieppe New Brunswick
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you're looking for a fun trip where your needs will be met, pick this resort. The resort presents an intimate context where the kindness of the staff will make your stay a pleasant one. It's one of those places where the hotel general manager and her sector managers are walk about the grounds and pay attention to their guests.... More 

Was this review helpful? Yes 7
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you very much for your comments, your experience is very important for others posibble guest for the resort. We will continue to improve in all quality services in order to satisfy all guest . More 

Gatineau, Canada
Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 12, 2014

Okay, let me start by saying this is my 3rd time in Varadero and I've also been to Cayo Santa Maria. Food : I know what food at the hotel in Cuba can be. I am usually okay with it. The food wasn't that bad but, there was not a lot of choice. A few items were missing. First of;... More 

Was this review helpful? Yes 8
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Your comments have been reviewed by the management team, we are really changing strategies and checkups supervicion improve offerings and services, we are being much more demanding in seeking the client is satisfied with the offers received. Your criteria help us to improve and set new goals on services. More 

Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed at Tuxpan for a whole week in June. It was off-season so there weren't a lot of tourists, lucky for us! Our room was clean and very spaceous and big enough for 2 persons. The food is simple but well prepared and the variety is good. During our stay it was a clean hotel and the staff is... More 

Was this review helpful? Yes 5
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Dear customer, thanks for your comments, we have reviewed the incidents you mention with supplies and are ensuring that the service goes as planned, we are also reviewing programs animation activities with customers. The hotel recently qualms rooms 62 bathrooms, change the lighting and false ceilings in the hallways of rooms, new works by improving the services of the hotel... More 

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Additional Information about Hotel Tuxpan

Address: Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:3.5 star — Hotel Tuxpan 3.5*
Number of rooms: 232
Also Known As:
Lti Tuxpan Hotel Varadero
Lti Tuxpan Varadero
Hotel Style:
#21 On the Beach Hotel in Varadero
#23 Top resorts Hotel in Varadero

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