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Hotel Tuxpan

4.0 of 5
Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Hotel Tuxpan
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1,178 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Contributor
14 reviews 14 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I will keep this short and sweet. Not much I can add to my first 4 reviews of the Tuxpan, so I will just comment on what's new. The food has improved every time we have visited; this time was the best! The condiments were greatly appreciated; catsup, bbq sauce, Worcestershire sauce, S&P. The all new beach chairs around the... More 

Was this review helpful? Yes 2
Truro, Nova Scotia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Do not listen to the negative reviews!!! I have been to Cuba 5 times, Jamaica and Dominican and this has to be one of my all time favorites. It is a smaller resort so short distance to the beach. All the employees here are fantastic!!! Annalete, Maladis and Tomas in the buffet restaurant are the best!! We were a group... More 

Was this review helpful? Yes 5
Amersfoort
Contributor
12 reviews 12 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To escape a nasty bout of flue and horrendous February weather I took my daughter and myself for a week's stay at Hotel Tuxpan. Reviews were so, so. I was pleasantly surprised at what we found. The hotel is certainly not the newest and the plumbing suffers a bit from the swampy soil (on the ground floor it can be... More 

Was this review helpful? Yes 5
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you very much for expressing your experience during your stay, we appreciate that you have chosen and enjoyed the atmosphere and the service we offered. Hope to see you soon around here. More 

Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Tuxpan is set on a beautiful beach. I was there every morning before 7:30am to choose a spot for the day with shade, the palapa's taken early. A lot of the chairs are pretty saggy and could use replacing. The pool is very nice and the chairs around it are all brand new. Breakfast was the best meal, the... More 

Was this review helpful? Yes 3
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We appreciate your comments in the web site. We invited you to visit us again. More 

Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went there with my family on December of 2012. Food was not great, little variety. Staff were amazing and friendly. Beach was okay. Resort is a bit far from the city. I wouldnt personally go here again.

Was this review helpful? Yes 1
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for your comments, your opinion is very important for us, concerning your requet we are working with the A+B manager in order to impruve with the quatity and the variety of the food. More 

Ontario, Canada
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've been going to Tuxpan for a number of years and have always loved this hotel. Mostly because it's small, does not have a lot of unruly, loud kids and greedy people who flock the buffet like it's a feeding frenzy (which is what you get at most other places). The thing that 'bugs' me most about watching fellow Canadians... More 

Was this review helpful? Yes 9
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for your comments, your opinion is very helful, we apprecited that you come next year again. More 

Yarmouth, Nova Scotia, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our first trip to Cuba in fact our first time travelling south. Tuxpan was very clean and spacious, the resort grounds are very clean and well kept. Our room was always very clean thanks to Lydia and replenished with cold drinks and always fresh clean towels, air conditioning worked fine. The food was fine, always something to eat...... More 

Was this review helpful? Yes 6
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thanks for your comment, the hotel has remained very visited his testimony is very important for all consulting clients experiences before desidirse buy from us, we hope to see it soon. More 

Ste. Rose du Lac, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our vacation was booked with the travel agency on July 2, 2014 for a two week vacation from Feb. 12 too Feb. 26, 2015. We did not pay for VIP but did request 2 rooms above the first floor. Upon arrival we were given rooms below the main level in spite of our insistance that we had requested otherwise. The... More 

Was this review helpful? Yes 2
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We welcome your comments, the hotel has been very busy over the last few months, we apologize if tube to wait several days to be able to change to a room floors above, thank you for trusting us you are welcome to return by next holidays More 

canada
Contributor
16 reviews 16 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our first trip to Cuba, so we were a little apprehensive but as soon as we arrived at the Tuxpan, we felt really good. The lobby was so clean and spacious and lovely. Lots of places to sit and talk.The reception was very friendly and we were quickly in our room. The Room. Very clean and it had everything that... More 

Was this review helpful? Yes 3
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We welcome your comments, very timely for us in the strategy changes offer and menu that we are developing, we know that the food is very sensitive and taste varies among individuals but must bow to international food, looking for the variety and highlighting our food Cuban. More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 11, 2015

Good- Tuxpan Resort rated 4 star, Clean, nice,friendly staff as usual. Beach front white sand big very clean lots coconut around area. Some shade & old lounge chair. Rooms are clean. reception are very helpful. adult & kids swimming pool. thier internet lobby cost money to used it. Money exchange upstairs and Salon,good prize to go for highlight colours for... More 

Was this review helpful? Yes 4
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We appreciate your feedback, we are glad to know you had a nice experience, their negative or unpleasant suggestions longer being reviewed by each responsible for transforming their positive suggestion. We invite you to visit us again on your next vacation More 

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