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Hotel Tuxpan

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3.5 of 5 Resort   |   Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Hotel amenities
Hotel Tuxpan
Ranked #29 of 58 Hotels in Varadero
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1,132 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned and once again had a fabulous time.We were there 16 days..the little things that go wrong at this resort are well made up by the staff...Everyone is great and friendly and treat you like family...will be planning my next visit soon...

Was this review helpful? Yes 1
Saskatchewan, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The people that work there are great, very friendly and helpful but the quality of food is terrible, the rooms are in bad shape and the Sunwing Reps are lacking in experience and helping quality! When you are told this is a 4star Hotel think again as it is not even a 3star.

Was this review helpful? Yes 6
Thunder Bay
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from our 4th visit to the Tuxpan & once again we loved every minute of our 10 day stay, from the doormen (all of them) to the bartenders, to the maids, to the waiters(especially Tomas), everyone treated us like family, always smiling & happy to see us - I cannot think of one complaint or negative comment... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed solo from the 10th to 17th in Febuary. The first day I was there the beach was closed do to jellyfish but what can you do. The staff were very friendly and attentive. The food was hit and miss, but the seafood was excellent, at the snack bar or pool bar you can get a full lobster lunch... More 

Was this review helpful? Yes 5
2 reviews
3 of 5 stars Reviewed 1 week ago

Spent one week at this hotel and it was our first in Cuba.The beach was nice and close but a lot of the lounge chairs were old and broken.You could walk for miles and I noticed the other hotels had nicer and more updated lounge chairs.They had a nice bar on the beach but it was only open one of... More 

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Hamilton, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

It is not to often that I would give a 3 and a half star to a four star resort such a great review but in this case I must. It is by far a absolutely wonderful resort and by far a true gem of Cuba. The staff go out of their way to make your stay there a great... More 

Was this review helpful? Yes 2
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We appreciate your goods comments about the hotel and the staff, you will always be a good welcome. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from Tuxpan was there for two weeks J an, 22 to Feeb 5, 2015. We enjoyed this resort very much. The food was good, the drinks were good and the staff was excellent. We would return to this resort any time,

Was this review helpful? Yes 7
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We really appreciated your good comments about the hotel, please come and visit us once again in your next trips. Thank you More 

Moose Jaw, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I are just back two-weeks at the Tuxpan. It was our third stay and we're both extremely pleased with everything about it. The staff is tremendously friendly and helpful, the rooms are just right, the food was great and the beach was spectacular and just a step away. There are lots of activities such as Spanish lessons,... More 

Was this review helpful? Yes 4
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for your opinion about the Hotel, we will eait for you in your next trips, you will allways be welcome. More 

Thunder Bay, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The Hotel looks good on the outside, but inside is a different story. Although the room are clean, they are dated. The ceilings in the main lobby and in the upper hallways have some serious water issues. In the main lobby two large sections of the ceiling are missing exposing drainage pipes and electrical services. The elevators were finicky at... More 

Was this review helpful? Yes 1
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We regret that during his stay witnessed a leak in one of the areas of the hotel which is usually not common but it can happen and work fast to its solution and its ceiling was changed, there being no damage to customers directly, the hotel continue its both constructive improvements and ambience without damaging the service and peace of... More 

Thunder Bay, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was prepared to expect a lesser quality of hotel when vacationing in Cuba, but I did not expect the degree to which this hotel is falling apart. The hotel staff are gracious and hardworking and this made our experience bearable. The pool area and beach are very nice...BUT... ...The elevator did not work most days and fortunately a four... More 

Was this review helpful? Yes 3
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We regret that the hotel did not satisfied you on vacation, have priorities for repairs and improvements to the hotel and continuously are doing different work areas, the hotel for its operation requires more maintenance and we are planning how to do so as small as possible to affect the customers More 

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Additional Information about Hotel Tuxpan

Address: Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:3.5 star — Hotel Tuxpan 3.5*
Number of rooms: 232
Also Known As:
Lti Tuxpan Hotel Varadero
Lti Tuxpan Varadero
Hotel Style:
#21 On the Beach Hotel in Varadero
#24 Top resorts Hotel in Varadero

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