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Hotel Tuxpan

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4.0 of 5 Resort   |   Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Hotel amenities
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  • Reviews (1,029)
  • Photos (1,285)
  • Amenities
  • Q&A (5)
  • Room tips (189)
  • Location
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Hotel Tuxpan
Ranked #26 of 59 hotels in Varadero
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1,029 people have reviewed this hotel

Traveler rating
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Bratislava, Slovakia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited this hotel in the end of our 16 days trip in Cuba. Stayed there for 3 days but wished to stay more :) Hotel is average in accommodation or food (not bad, but nothing extraordinary). What really worth the money is the beach. It's just stunning - wide and white. Some of ours co-travelers payed extra for higher... More

Was this review helpful? Yes 3
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for take time to give your good experience about the hotel and the staff, I will give them your compliments. Thank you for choice our Hotel for your next holidays. More

Miami, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I will be returning to the Tuxpan in October for another wonderful 2 week vacation and birthday. cannot wait to see all the great staff and experience your wonderful hotel and great service. you guys know how to make a vacation a wonderful experience, I can not stress enough of the exelent service from our chambermaid Marta on the 4... More

Was this review helpful? Yes 1
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We really appreciated you comments concerning the Hotel, your opinion is very important for us; our main reason is too pleased our entire guest in their holidays. Thank you; we invite you to visit us very soon. More

st.catharines ontario
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband & I have stayed at this hotel approx 34 times.We have stayed at others that are fancier & did not like them.We return on Sept 23rd 2014 for 2 weeks then back again Dec 3rd for 6 weeks then again April 7th for 3 weeks.This is like our second home & all the staff are like family to... More

Was this review helpful? Yes 1
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Dear Kath and Russ, Thank you for your kind e-mail, we really appreciated you comments concerning the Hotel, your opinion is very important for us; our main reason is too pleased our entire guest in their holidays. Thank you; we invite you to visit us very soon. you will allways be good welcome in our resort. I will give your... More

Kitchener, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We were just there in April 2014 and going again in September 2014. The staff at Tuxpan treat you like family members. We first arrived at Tuxpan in 1994 for our honeymoon. We immediately feel in love with the resort and staff. We have tried other resorts in and around Cuba but always returned to Tuxpan. Due to the friendships... More

Was this review helpful? Yes
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We really appreciated you comments concerning the Hotel, your opinion is very important for us; our main reason is too pleased our entire guest in their holidays. Thank you; we invite you to visit us very soon. Never doubt it, Hotel tuxpan will remain his second home, Thank you for take time to give your good experience about the hotel... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'll start off by saying I'm an avid Cuba vacationer. I go pretty much every single January for the past 6 years. I'm 33 years old, and single. Typically our vacations are "friend based" So that year we decided to check out this hotel. It was a tad bit cheaper then the other and some of the people in my... More

Was this review helpful? Yes 5
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We really appreciated you comments concerning the Hotel. We regret that you have not been pleased with the services of the food supply, we have the responsibility to propose and offer better deals and in this, we will continue to work with staff and managers. Our offer is varied, fresh and not recycled, we offer 24 hours of food and... More

Gatineau, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just returned from a week at Hotel Tuxpan (week of July 26th to August 2nd) and I really enjoyed my stay. The hotel is very nice and clean and the staff go above and beyond to make sure you have an enjoyable stay.. a special thank you to Raisy, Llillian, Tatiana, Jesus, Tahimy, Amisaday...you guys are amazing! I am... More

Was this review helpful? Yes
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for take time to give your good experience about the hotel and the staff, your opinion is very important for us; our main reason is too pleased our entire guest in their holidays. Thank you; we invite you to visit us very soon. More

Newfoundland and Labrador, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

returning to the Tuxpan in October for another wonderful 2 week vacation. cannot wait to see all the great staff and experience your wonderful hotel and great service. you guys know how to make a vacation a wonderful experience. thanks for all the wonderful service on our previous vacations see you soon

Was this review helpful? Yes 1
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Dear customers, thank you for choosing to spend your holidays pass along your thanks to all the service staff, we invite you to return for your next vacation and be able to give back a good rest in our hotel. More

Mississauga, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2014

You hear the saying "listen to your parents", well I did. They have visited Tuxpan several times and convinced me and my wife to go. I'm really glad I listened, the hotel is cozy and you can actually walk to the beach it was that close. The fish lunch at the beach was amazingly cooked by the Chef. The chats... More

Was this review helpful? Yes 2
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thank you for take time to give your good experience about the hotel and the staff, I will give them your compliments. Thank you for choice our Hotel for your next holidays. More

Winnipeg, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed July 21, 2014

It was about 2 years ago when my husband stayed at this resort. We had never been to Cuba before and were really looking forward to this trip. When we landed in Varadero everything was smooth sailing until we got to the Tuxpan resort . We were rudely greeted at the front desk and given the wrong room . We... More

Was this review helpful? Yes 3
Lliliam, Gerente at Hotel Tuxpan, responded to this review

Thanks for your feedback, it helps us to continue working on improving services and fully satisfy our customers during their vacation. Please let us visit again because the hotel could improve those deficiencies you found 2 years ago. We regret that you did not appreciate cleanliness in the hotel, its gardens and the friendliness of our workers are the highest... More

Toronto, Canada
1 review
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 15, 2014

My husband and I spent 4 days at the this hotel in January 2014. It was the worst hotel ever that we have been in Varadero. In our last night there, my husband got stubbed with a knife by the bartender at the pool bar. I called for help but the manager of the hotel didnt speak English and ignored... More

Was this review helpful? Yes 16
Lliliam, Gerente at Hotel Tuxpan, responded to this review

We really feel sorry that you have made ​​comment of this magnitude when events did not happen that way. The hotel is responsible and takes care for the safety of all our customers. You know very well our product and all our workers and you are our repeat guest, will be good to welcome you in another occasion very soon More

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Additional Information about Hotel Tuxpan

Address: Carret. Las Americas, Km.4, | Matanzas, Varadero 42200, Cuba (Formerly LTI Tuxpan)
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:4 star — Hotel Tuxpan 4*
Also Known As:
Lti Tuxpan Hotel Varadero
Lti Tuxpan Varadero

1,285 photos of this hotel

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Amenities

Bar / Lounge Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool
Hotel Style
#20 On the Beach Hotel in Varadero #22 Top resorts Hotel in Varadero #22 Luxury Hotel in Varadero
Hotel Class
Number of rooms
232

Questions & Answers

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5 questions
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Calgary, Canada
25 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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