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Melia Las Antillas

Autopista Sur, Carretera Las Morlas, Km 14, Varadero 42200, Cuba
Melia Las Antillas
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Malta
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is our 4th time in Melia Las Antillas & all I can say is that this time it was... We can't even write and express our feelings regarding the stay at this resort ! We're not going to be positive nor negative cause we truly & from the heart love this hotel and all its workers like our second... More 

Was this review helpful? Yes 2
ontario
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We recently spent 6 nights out of our 11 night holiday to Cuba.This was our #20th trip , and we did not get a *last minute, cheap deal* as we had booked back in November, basing our choice on Star quality, and the fact that we had been to several Melia properties, in the past..While we loved the staff, the... More 

Was this review helpful? Yes 4
Jose Antonio R, Director General at Melia Las Antillas, responded to this review

Dear client kaiserOntario, Thank you for taking a time to review your recent stay with us. I was pleased to note that you felt we were up to your expectations regarding the staff, the beach and pool areas and the nightly entertainment, but naturally disapproved your opinion regarding the buffet restaurant. This is an area that we are extremely passionate... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

When I saw Food and beverage Manager Carlos there I knew for sure food is going to be the best in Varadero. He is young and hard working guy doing his job great . A la cart restaurant is a must visit. Hotel is old but kept in decent shape and beach is the best. The pool is nice and... More 

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Jose Antonio R, Director General at Melia Las Antillas, responded to this review

Dear client Dragana M, Thank you for choosing our Hotel, the Meliá Las Antillas for the first time. Your comments are very important for us and reassures us the continuous improvements we have carried out in the food & beverage area. We hope you can come return soon. Sincerely, Jose Antonio Ramirez Aranda Genera Manager More 

Biel, Switzerland
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 1 week ago

Our rating doesn’t indicate that Melia Las Antillas is the worst hotel we’ve ever stayed at, neither that we spent two horrible weeks there. But it’s simply not worth what you pay for, and some of the issues we had simply shouldn’t occur in a hotel of this price range! But let’s try to do this a little bit more... More 

Was this review helpful? Yes 3
Jose Antonio R, Director General at Melia Las Antillas, responded to this review

Dear client Street_Spirit85, On behalf of the Management and the entire staff of Meliá Las Antillas, we appreciate you had chosen our Hotel for your holidays. We are very sorry to learn of your disappointment with the hotel and we apologize for any displeasure you experienced at this resort. We would like you to know that we have taken all... More 

Milton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The place is an older facility, kept in decent shape, and , for the most part, staffed by good people! The "let down" begins when you enter the buffet restaurant; the staff gives you the impression you interrupted something and the food cannot even compete with airline food ! We boked a 2 week vacation there and were lucky enough... More 

Was this review helpful? Yes 1
Jose Antonio R, Director General at Melia Las Antillas, responded to this review

Dear client Knatterton47, Thank you for taking your time to share, on the Trip Advisor, your opinions about your stay at Melia Las Antillas Hotel. We appreciated your opinion that most of our staff are really good in their job. Thanks to them Meliá Las Antillas has have the success it has gained during years, although I do not doubt... More 

Toronto, Ontario
1 review
5 of 5 stars Reviewed 1 week ago

enjoyed our time at the resort, food is good, a-la-cart restaurant is a must visit especially the Italian restaurant, facilities includes gym, sailing boat, pedal boat etc. friendly staff made a wonderful stay at Melia las Antillas, will definitely go back.

Review collected in partnership with this hotel

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Jose Antonio R, Director General at Melia Las Antillas, responded to this review

Dear client happy783, We are deeply pleased that you have come to Melia Las Antillas recently and that you enjoyed your time with us. Many thanks for detailed all the facilities and services we provide for all our guest and we look forward to welcome you soon again. Sincerely, Jose Antonio Ramirez Aranda General Manager More 

toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived and discovered immediately that this resort is no where near the 4.5 star rating that Itravel2000 and Sunwing advertised it to be. The Sunwing representative was awful in that she didn't really care about the clients only there to sell you the excursions. The hotel is run down, outdated, dirty. They have 2 computers that are busy all... More 

Was this review helpful? Yes 1
Jose Antonio R, Director General at Melia Las Antillas, responded to this review

Dear client Lodim, We appreciate that you have published, and shared, on the Trip Advisor, your opinions about your stay. First of all, we honestly apologize, for not having fulfilled your expectations during your stay in our hotel. We want you to know that we accept and analyzed all the critical comments and all your remarks will be shared with... More 

Edmonton, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Varadero has beautiful beaches for walking, swimming and suntanning. Never too crowded, we could usually find a palapa! Food was very basic, you need to discover the omelet/egg station for breakfast. The service was adequate, not great! The Italian a la carte was our favourite and it's open for lunch, no reservation required!

Was this review helpful? Yes 2
Jose Antonio R, Director General at Melia Las Antillas, responded to this review

Dear client ghgouldho..., Many thaks for sharing with us comments about your recent experience at Melia Las Antillas. The feedback of our clients is very important for us in order to improve our services. We thank you for your time to review your stay with us and please feel free to contact us if you decide to come to Meliá... More 

Halifax, Canada
Level Contributor
56 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the Melia Las Antilles after a really bad four days at other resorts. It was a really nice way to end the week. Our stay here was wonderful, with the exception of the last two hours. Our room was near both the pools and the beach. It was spacious and clean and comfortable. We were very happy... More 

Was this review helpful? Yes
Jorge Luis J, Resident Manager at Melia Las Antillas, responded to this review

Dear client NStravellers71, We are happy to know that at the end of your stay in Cuba you spent a really nice stay at Meliá Las Antillas. We are pleased to know that you liked your room near to the pool and beach areas, and that you felt that our facilities and services fulfill your expectations. Thank you for your... More 

Surrey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first time staying here so we weren't sure what to expect. I read the reviews on line and most seemed positive. Let me start off by saying this is a different country so don't expect it to be just like home. They do things differently but different doesn't have to be bad. Isn't that why we go... More 

Was this review helpful? Yes 1
Jorge Luis J, Resident Manager at Melia Las Antillas, responded to this review

Dear client Em123234, Thank you for choose the Meliá Las Antillas for the first time and for letting us know the activities that you most enjoyed during your stay, like the beaches with the bar and BBQ, the pool area and the night entertainment. We are checking your comments about the Italian restaurant food and we thank you for letting... More 

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