no air con no fridge some rooms no toilet seat midgets all over the food people ill due to state of the pool staff rude unless you can speak the language food choice poor nothing for the kids to do food left on the floor beach area fantastic but hotel need sorting out more

I would lke to say the beach and sea is abso fantastic but the rest is......... Rude receptionists,run down hotel rooms,poor air conditioning and does not exist in the restaurants even tho it is hot and humid they would not turn it on due to it costing too much to run so had to eat wiv sweat pooring down your... more

I am sure that Playa de Oro was a 4 star resort at some point in time, however, it is more of a mid 3 star hotel in my opinion. I am sitting on the fence to whether or not I would return to Playa de Oro. See below for my pro's and con's. Pros Fantastic Beach Fantastic staff Beautiful... more

Just got back from Playa del Oro, enjoyed the two weeks over all, Food was not great. Any they ran out of most drinks quite often. Staff didnt care either, it was as if we were in the way! The rooms do need a lot of work, the air con played up most of the time. and the bathrooms were,... more

This is the worst hotel I have ever stayed in. The lobby is the nicest part of the hotel. The staff was slow and very unhelpful, the hall ways to the rooms were disgusting, water always dripped from the ceiling as we walked down the hall, everything is rotten and falling apart. The rooms were disgusting, bugs and ants infested... more

The lobby is amazing when you walk in. Its all open concept. The rooms were very nice and clean. It has the best location on the beach. Walked up to other hotel beaches and jellyfish and seaweed were everywhere. Pool is great. The shows at night were great and had amazing dancers and a differnet theme each night. They were... more

Ok everyone, so first off I gotta say....wow. What an amazing experience Cuba was. After reading a bunch of mixed reviews on our resort, my best advice is to go with an open mind, or you will focus too much on what everyone else says instead of deciding for yourselves. So me and four buddies set out from Victoria, BC... more

I was expecting to find some run down resort with cranky people and little food. We found the complete opposite. You have to remember this is cuba.They have limited resources.Yes you will find things broken but the hotel was very clean.These people are always working.They work 6 days a week with 1 day off.One of our waiters worked the night... more

I promised to write a review especially to reassure people who have not travelled here yet. My background for travel is that I have recently been to Mexico and Jamaica so I have travelled before and was prepared for lower standards. I will break it down to categories to make it easier. Arrival/Departure Easy Easy was very quick and no... more