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Paradisus Varadero Resort & Spa

Punta Frances, Varadero 41200, Cuba
Paradisus Varadero Resort & Spa
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3,222 reviews from our community

Traveler rating
    1,845
    822
    339
    138
    78
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904
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (536)
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    (3222)
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    (935)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for christmas with our 4 month old. What an amazing hotel. Clean, well kept and exceptional service espaecially from the entertainments team Datsy and yulietta and all the bar taem and pool guys at the royal service. Would stay here again at the drop of a hat. Loved every minute!! Sarah and Ralph

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GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Sarah and Ralph, On behalf of the staff and the management of the hotel Paradisus Varadero we would like to thank you very much for your comments about yoru stay with us. We are really glad to read that you spent a nice time at our resort and thank you very much for sharing it with the rest of... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I just returned from a 7 day visit to this hotel. We were there for a family wedding and I must say that I have never been more disappointed with a hotel. I will qualify the remainder of the review by saying that this is not my first trip to Cuba so I did know what to expect and what... More 

Was this review helpful? Yes 2
Zurich, Switzerland
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We are a Swiss family (2 kids with 5 and 1 year) and have spent 2 weeks in this beautiful resort in April 2015. The beach is top and the pool area is also great. Even the gests (like everywhere) reserve the seats they use then hours later for short time, you can find always something in the shade. The... More 

Was this review helpful? Yes 2
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Patrick, On behalf of the management and the staff at Paradisus Varadero we would like to thank you very much for your comments. We are very happy to read that you spent a nice time at our resort and thank you very much for highlighting the friendliness of our staff and the quality of the food, especially the main... More 

Teddington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

We booked three nights in a Junior Suite at the Paradisus Varadero for a bit of relaxation after a hectic ten days travelling around Cuba. Sadly for us the experience was most disappointing. Some of the issues we encountered were: - our room wasn't ready until after 4pm on the day of arrival. - the first room we were given... More 

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We travelled to Paradisus after staying in the rundown Habana Libre in Havana for three nights, a nice but basic casa in Vinales for three night then we were to stay here for four nights for a bit of luxury. As soon we were arrived I was very pleased to see such a beautiful lobby with lots of ponds and... More 

Was this review helpful? Yes 2
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Colette, On behalf of the whole staff and the management here at Paradisus Varadero we would like to thank you very much for your more than lovely comments. We are very glad to read that you spent such a nice time at our resort. We appreciate a lot that you highlight the our Service and our employees Marilyn, Jorge... More 

Norwich, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely grounds with lots of shade. Very good food and service. Large room - we had a junior suite. The entertainment was excellent. Good beach but we later stayed at Cayo Coco and that beach was even nicer! Highly recommend. The only problem we encountered was that even though we had booked through the main Melia website on arrival the... More 

Was this review helpful? Yes 1
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Alex; On behalf of the management we would like to thank you very much for your comments. First of all we would like to apologize about the inconvenience with your reservation. We thank you very much for recommending us and are glad to hear that after all you had a nice stay at our resort. We look very much... More 

Langley, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Paradiso Princessa Del Mar Resort and Spa Royal service Room 7243 This 5 star complex is a feast for the eyes. From the stunning lobby architecture to the stand of Royal Palms lining the pathway to the pool. Postcard perfect. The resorts visuals are pleasing to say the least. On request we were initially shown a Jr Suite, unfortunately the... More 

Was this review helpful? Yes 2
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Gerd; On behalf of the staff and the management of the hotel Paradisus Varadero we would like to thank you very much for your comments about you stay with us. We are really glad to read that you spent a nice time at our resort and thank you very much for sharing it with the rest of the TripAdvisor... More 

Galway, Ireland
Top Contributor
94 reviews 94 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our wedding day was absolutely beautiful and we were really grateful to Driatne and Maria who went to so much effort to give us everything we wanted for our day. We chose April as you can almost be guaranteed clear skies and good weather which we got in abundance. We also chose to get married on the beach as we... More 

Was this review helpful? Yes 2
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear eileennooleen On behalf of the whole staff and the management of the hotel Paradisus Varadero, we would like to thank you very much for sharing your Wedding Experience in our resort, with the Tripadvisor users. We are very glad that we could fulfil your expectations and that you and your guests had a beautiful time. Thank you very much... More 

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My whole family really enjoyed this vacation. To be fair: the worst things were: One of the staff took my baseball cap I left in the restaurant and gave it to his/her kid, and one night we ran out of bottled water. Minor events for a whole week. The buffet was decent - I mean I can't think of the... More 

Was this review helpful? Yes 2
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Rod O On behalf of the management we would like to thank you very much for your comments. First of all we would like to apologize about your baseball-cap-situation and would like to ask you in your next visit to inform us immediately. We thank you very much for recommending us and are glad to hear that after all... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from our 5th or 6th trip from Varadero, Cuba. We have always stayed at this resort since our first time, and i do believe this is the best resort on the island! The customer service, the manager and all the people who work at the Royal Service are just awesome. They made our experience amazing. Thank you... More 

Was this review helpful? Yes
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Sushma S On behalf of the whole staff and the management of the hotel we would like to thank you very much for your lovely review. We are very glad to read that you had a nice stay at our resort and appreciate a lot that you picked us again for your holidays in Cuba. Thank you very much... More 

Hotel Review Summarization

What travelers say

  • Royal service(166)
  • Very good(48)
  • Buffet restaurant(25)
  • Pool bar(19)
  • Junior suite(13)
  • HOT WATER(9)
  • Main hotel(8)
  • Fresh fruit(6)
  • Beautiful beach(5)
  • Breakfast lunch(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (138)
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Hotel & grounds (636)
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Business center/function rooms (22)
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Hotel & grounds (9)
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Pool/beach area (5)
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Room/suite (8)
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Dining (5)
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Other (11)
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