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Paradisus Varadero Resort & Spa

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5.0 of 5 Resort (All-Inclusive)   |   Punta Frances, Varadero 41200, Cuba
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  • Reviews (2,753)
  • Photos (2,934)
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  • Room tips (474)
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Paradisus Varadero Resort & Spa
Ranked #6 of 59 hotels in Varadero
Certificate of Excellence 2014
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2,753 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (474)
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English first
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

White sand beach, warm clear blue water, surrounded by palm trees, friendly staff - all the makings of paradise. We were there in mid August and unfortunately the heat was unbearable with air conditioning struggling to keep the large hotel room with its high ceilings cool. Plus, the common areas such as the lobby and main restaurants are open-air so... More

Was this review helpful? Yes 2
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear od90jd15 , Thank you for choosing our hotel for your vacations. We are pleased to know that overall you have enjoyed our services. We will take your suggestions into consideration to keep improving day by day. We hope you can visit us again soon. Our best regards from Paradisus Varadero Darío Fernández General Manager More

Castle Combe, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is probably the best hotel we have stayed in over 20 years of travelling in 4 continents. There is so much going for it: It occupies a great length of private white sandy beach which gives you plenty of personal space; the pools similarly feel sparsely occupied; wonderful staff; great service. I could go on but there are a... More

Was this review helpful? Yes 7
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear GerryW2014 , We are very proud to receive so much credit for our natural setting, our facilities and, most of all, for our staff and service. It feels really rewarding to receive your compliments, thank you so much. It will always be a great pleasure to welcome you back at Paradisus Varadero, so, we hope you honour us with... More

Wexford, Ireland
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I recently spent 7 days of our honeymoon at the Paradisus Varadero as part of a10 day trip to Cuba. Honestly, it was the holiday of a life time. On arrival at the hotel we had a surprise in store. Our tour operator had arranged for us to be upgraded to the Royal Service section of the... More

Was this review helpful? Yes 6
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Dermot B , It was our pleasure to have been able to host you.We were grateful to read that your honeymoon at Paradisus Varadero was wonderful and we take the chance to thank you for your nice review and also for your high recommendation of our staff and resort, as we rely on the comments of our guests, to... More

Hertfordshire
Contributor
16 reviews 16 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a fantastic 14 day holiday and did not want to come home. I’ve read many reviews on here so wanted to ensure our voices were also heard. My Girlfriend and I stayed in Room 6243, and whilst we didn’t get a sea view, we did get a pleasant enough view of the very well landscaped grounds. Housekeeping... More

Was this review helpful? Yes 6
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Roger_Mellie, Thank you for such a nice and generous review, you shared with all the Tripadvisor readers. It’s a pleasure to receive your warm words regarding our staff, service & food. I have no doubts that your review will be of a great help for those travellers who are preparing their visit to Cuba. Hope to see you again!... More

Blaydon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Returned to this hotel for our holiday of two weeks did not want to leave this fantastic place looked at other hotels non compare to this hotel you will not be disappointed. Food fab,rooms fab, pool fab restaurants fab, beach to die for white sand sea beautiful.staff can not do enough for you. All inclusive means just that 24 hours... More

Was this review helpful? Yes 3
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear David R , We are glad to know that your second experience at “your home” Paradisus Varadero was wonderful and we take the chance to thank you for your high review about our staff, services and facilities you have enjoyed with us. We hope we will get the chance to meet you again in the future! Kind regards. Darío... More

Southern England
Top Contributor
51 reviews 51 reviews
35 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a 6 night stay at this lovely hotel, they had mislaid our booking (even though I had the paperwork to prove it) and so after one night of huge uncertainty, we were upgraded to Royal Service as compensation for the worry and hassle. It was absolutely wonderful and I was very happy from that point onwards. We... More

Was this review helpful? Yes 2
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Phantasialandfan, Thank you so much for your comments concerning your stay at Paradisus Varadero and for sharing your feedback with us and our potential guests. We are please to know how much you enjoyed your time at Royal service, since our guest´s opinion and suggestions are very important to us. At the same time, we are sorry that you... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have not stopped raving about our time at Paradisus since we've left! We booked a 7-day trip to Cuba for our honeymoon and spent the first 4 nights here. Our biggest regret is leaving and going to Havana for 3 nights....next time we'll make Havana a day trip and make the Paradisus our home for the week. Generally speaking... More

Was this review helpful? Yes 2
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Snipperhands , We heartily appreciate your lovely review on your recent experience at Paradisus Varadero for your honeymoon,as it is one of the most important moments of our lives. We are very proud of being your first resort in Cuba and at the same time, to receive so much credit for our facilities and, most of all, for our... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Amazing and very pleasant. The rooms were awful with cracks in the ceiling and walls. Room service would always cleanup our room very nicely. Food was great. Not that much to do as a family. Shows at night were amazing. Mini disco for the kids should've had the kids more entertained. I would recommend it if you stay in the... More

Was this review helpful? Yes
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Garla S, Firstly, I would like to thank you for posting your opinion, because it is important for us to know positive and negative points about our services which help us to improve our daily service and the hotel’s facilities. Concerning our rooms, we apologize that you didn’t find your room as you expected. We are in process of... More

Richmond-upon-Thames, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Got here and the main pool was closed for refurb which was a surprise. After one night they upgraded us to the Royal Service part of the hotel. Our rep, Sonia, from Destination Cuba was brilliant at making this happen. The main hotel is supposedly 5 star but not by my expectations of 5 star! The rooms are a little... More

Was this review helpful? Yes
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Neal G Thanks for posting your review on Tripadvisor. First of all I would like to apologize for the dissatisfactions you encountered during your stay, we are going to pay close attention to all the negative remarks you have written in order to prevent similar events in the future.At the same time, we are sorry that you didn’t enjoy... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved the resort, I enjoyed the friendly staff the nice room, etc, my wife loved it as well! food was good, and the beach is beautiful. the staff was great! everybody wanted us to have an enjoyable time.

Was this review helpful? Yes 2
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Marcos P, It is always a pleasure to read and answer personally such a good comment like yours and I would like to thank you for taking the time to share your impressions about your stay at Paradisus Varadero on Trip Advisor.This kind of feedback will definitely give us the strength to continue working hard in making our resort... More

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Hotel Summarization (Beta)

What travelers say

  • Royal service(202)
  • Very good(60)
  • Buffet restaurant(27)
  • Pool bar(22)
  • HOT WATER(16)
  • Junior suite(14)
  • Friendly and helpful(10)
  • Breakfast lunch(9)
  • Fresh fruit(9)
  • Main hotel(9)

Additional Information about Paradisus Varadero Resort & Spa

Address: Punta Frances, Varadero 41200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Paradisus Varadero Resort & Spa 5*
Also Known As:
Paradisus Varadero Resort And Spa
Paradisus Varadero Hotel Varadero
Varadero Paradisus
Paradisus Varadero Cuba

2,934 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Varadero #2 Romantic Hotel in Varadero #3 Family Hotel in Varadero #5 Luxury Hotel in Varadero #5 On the Beach Hotel in Varadero #5 Top resorts Hotel in Varadero
Hotel Class
Official Description (provided by the hotel)
Located beachfront in Rincon Francés, part of the Varadero ecological reserve. Five-Star Ultra All Inclusive Eco-Resort with 510 rooms. This charming world is privileged with elegance, refinement and privacy, especially its Royal Service. Recommended for families, weddings, honeymoons, incentives and wellness/spa. ... more   less 
Number of rooms
510

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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