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All 59 Varadero hotels

Paradisus Varadero Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Punta Frances, Varadero 41200, Cuba
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Paradisus Varadero Resort & Spa
Ranked #6 of 59 hotels in Varadero
Certificate of Excellence 2014
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2,694 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (467)
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English first
Ascot, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had four nights in Havana (fantastic place!) and then 10 nights in the Paradisus Varadero returning to the UK last week. Had an upgrade on arrival to Royal Service - not sure whether this was due to us holding our wedding at the location or because our travel company had managed to arrange it - either way made a substantial... More

Was this review helpful? Yes 4
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Russell M, We sincerely appreciate your taking time to provide your comments and feedback. They help us improve our service about the points you speak about, as we look forward to offer an outstanding service. We are delighted to read that you found the Hotel welcoming and you were satisfied by the service provided by our Team. We will... More

Mississauga ontario
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned from our holidays with beautiful memories we will treasure for ever The beach,the food and especially the people/ manager Ruben,people around the pool in royal service like Lidiami,Darvin and Ivan/ made all the difference... We will definitely return Thank you for everything

Was this review helpful? Yes 3
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear T-Jay D , Thank you for your warm feedback regarding your beautiful holiday at Paradisus Varadero. From your review, it is obvious that we were successful at our efforts for providing you a wonderful vacation experience and we are happy to hear, that you are planning to coming back . We are also delighted to read that you found... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just got back last Sunday (July 13) for a week stay at Paradisus Varadero. The place is nice. I was surprisingly impress with their layout from the entrance to their lobby after seeing a lot of hotels on the way there. It felt like a 5 star from that perspective. We stayed at the regular hotel (not RS) and our... More

Was this review helpful? Yes 1
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear TravelerNinja , Thank you for your detailed review and for having chosen Paradisus Varadero for your vacation, First of all we would like to apologize for the dissatisfactions you encountered upon arrival with the initial asigned room,but we are happy to know that Yolaine from Reception could help you to find a new one according tou your expectations. We... More

Brampton
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from Cuba jul 09 to jul 14. What a trip! Room: First of all we stayed in the royal service section our room was the royal service master suite ocean view- an amazing room (1232). I have to say the service is top notch at this resort. Every detail down to which pillow we slept on we... More

Was this review helpful? Yes 5
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear 52daysnomonday , Thank you very much for your wonderful review on Tripadvisor; it was a pleasure to have you with us in Paradisus Varadero on your first trip. It’s also great to read how you describe about our property and allow me to point out the headline of your review “The resort is definitely putting their best forward in... More

Havana
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spend 1 day in normal hotel and 6 days in royal service, I didnt hear about the butter since day 3, I stay in the lobby and nobody ask me about if I want a drink or something. Just when some important people of the country arrive you see the barman running and dying for attempt them. I suggest... More

Was this review helpful? Yes 4
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Rodney R Thank you for taking the time to share your opinion about Paradisus Varadero with other travelers or future clients We are deeply sorry that your expectations were not met, but I am pretty sure that the incidents you had in our Royal Section were punctual, since Melia distinguishes itself by offering a quality service to all its... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 weeks in the Royal Service section and on a whole this is a wonderful hotel with a fantastic beach and friendly staff. We had a great time, met some wonderful people and thoroughly enjoyed our time there. The only slight irritation was poor service on occasions, this was no big deal though as we tend not to... More

Was this review helpful? Yes 3
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Adam B, We want to thank you for taking a few minutes of your time for sharing with us your comments concerning your stay at Paradisus Varadero on this site. We are happy to know that you enjoyed our beach,and describes our resort as a FANTASTIC place. Nevertheless,we would like to express our sincere apology for the difficulties you... More

Wasagaming, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second visit to Paradisus over the past year and we plan on going back! This trip was a Mom & Daughter trip on her spring break. As usual the weather was perfect and we spent every day on the immaculate beach. This is the most beautiful beach and they had upgraded many of the loungers to new ones from our... More

Was this review helpful? Yes 7
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Jacquie P, Thank you for such a nice feedback after your second and I hope not last stay at Paradisus Varadero, I am sure that your wonderful comments will be a great motivation to our staff. We are very grateful for your kind words, suggestions and the time you spent on this review. I have shared your comments with... More

Newmarket, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in the Royal Service section and it's well worth it. The attention we received was exceptional. Our Suite was ocean front and was most relaxing and quiet. The pool area was gorgeous and we were catered to at all times, great pool staff. The dining at the alacarte restaurant was superb and service excellent. We definitely recommend the... More

Was this review helpful? Yes 5
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear EvaFrankNewmarket , The best award we may receive from our guests is the fact of receiving such a nice feedback after their stay at Paradisus Varadero. I want to thank you for taking a few minutes of your time for sharing with us your lovely comments on the Trip Advisor’s Web site. Thank you also for mentioning the friendliness... More

essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We returned to this Hotel after an impressive visit 3 years ago. 2 weeks before we went we were contacted by Virgin and told the main pool was closed and we could transfer free of charge to the Paradisus del Mar but we had friends going to this one so I contacted the Hotel direct and they gave us an... More

Was this review helpful? Yes 3
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear EssexGrandparents, Thank you for reporting your comments on Trip advisor after staying at Paradisus Varadero. We are sorry to see that you were not totally satisfied with the variety of our food and the service in our restaurants, unliked the rest of the clients, nevertheless we are going to speak with our Chef in order to study the aspects... More

Ventnor, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here last year and reading some of the negative reviews from recent visitors are bemused. Obviously everything is subjective, but we have travelled widely and follow two theories--research where you are going and aim to show an interest in the locals, their culture and lifestyle. This has served us well all over the world. This is Cuba with... More

Was this review helpful? Yes 2
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear rogerevans515, Thank you very much for your wonderful review on TripAdvisor, it was a pleasure to have you with us in Paradisus Varadero . It’s great to read how you describe about our property and more importantly that you had an enjoyable stay with us thoroughly. We look forward to welcoming you back to The Paradisus next year ,... More

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Hotel Summarization (Beta)

What travelers say

  • Royal service(202)
  • Very good(60)
  • Buffet restaurant(27)
  • Pool bar(22)
  • HOT WATER(16)
  • Junior suite(14)
  • Friendly and helpful(10)
  • Breakfast lunch(9)
  • Fresh fruit(9)
  • Main hotel(9)

Additional Information about Paradisus Varadero Resort & Spa

Address: Punta Frances, Varadero 41200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Paradisus Varadero Resort & Spa 5*
Also Known As:
Paradisus Varadero Resort And Spa
Paradisus Varadero Hotel Varadero
Varadero Paradisus
Paradisus Varadero Cuba

2,903 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Varadero #2 Romantic Hotel in Varadero #3 Family Hotel in Varadero #5 Top resorts Hotel in Varadero #5 On the Beach Hotel in Varadero #5 Luxury Hotel in Varadero
Hotel Class
Official Description (provided by the hotel)
Located beachfront in Rincon Francés, part of the Varadero ecological reserve. Five-Star Ultra All Inclusive Eco-Resort with 510 rooms. This charming world is privileged with elegance, refinement and privacy, especially its Royal Service. Recommended for families, weddings, honeymoons, incentives and wellness/spa. ... more   less 
Number of rooms
510

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