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All 59 Varadero hotels

Iberostar Tainos

4.0 of 5 Resort (All-Inclusive)   |   Las Morlas, Km. 12.5 | Matanzas, Varadero, Cuba
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Iberostar Tainos
Ranked #12 of 59 hotels in Varadero
Certificate of Excellence 2014
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2,491 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (436)
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English first
Glasgow, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I never write reviews on trip advisor but we had such a fantastic holiday I wanted to share the experience. The staff here were fantastic! Always welcoming, helpful and very nice to chat to at the bar, restaurant etc. Especially Beatrice, George, Yudel, Reibel, Sandy and Elvis. The beach was beautiful and the water crystal clear and warm! The food... More

Was this review helpful? Yes 7
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear guest, Thank you very much for repeating experience at the Iberostar Tainos. It is a pleasure to read how much you enjoyed your stay and that you recommend our hotel so intensively. We are working very hard to be able to offer our best to our clients in order to fulfill their expectations . I am very glad to... More

Burlington, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from 2 weeks at the Iberostar Tainos This is our 2nd trip to this resort, going for 2 weeks this time around. Had a 2nd floor bungalow close to the beach and pool Building # 28. Great location close to everything. Thing to note about the room being the farthest from the main building the air conditioning in... More

Was this review helpful? Yes 6
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear Guest, Thank you for choosing Iberostar Tainos and for sharing your experience with the Tripdavisor community. We are delighted to read that you have enjoyed your overall stay with us. Thank you for your comments in regards to our Animation for kids. We hope you decide to come back for another visit to our hotel. Best regards, Online Reputation... More

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Best family holiday ever. A small and friendly resort with great courteous and helpful staff. The food was DELICIOUS with a lot of variety. There is great entertainment all day around the pool on the fun side, but over the pool bridge it is quieter if that's what you want. We never had trouble finding somewhere to sit around the... More

Was this review helpful? Yes 7
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear Guest, It was our pleasure to have hosted you on your recent cuban vacation. We appreciate that you took the time to provide a review of your trip. Your kind compliments are encouraging us to keep working hard. And we will be waiting for you in the near future! Best regards, Online Reputation Manager More

Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A warning to all future vacationers of Iberostar Tanius Varadero, Cuba! While walking in the main and only pool, I seriously cut the bottom of my foot on uneven pool tiles. The extent of the resorts assistance was to call me an ambulance to travel to the nearby hospital as I required stitches to stop the bleeding. Wait, I must... More

Was this review helpful? Yes 4
DGIberostarTainos, General Manager at Iberostar Tainos, responded to this review

Dear guest, WE had the chance to meet during your stay in Tainos and once again please take our apologies for the inconveniences you had during your stay with us. We are sorry to hear that our approach to the accident (the staff and me personally almost daily after the accident had conversations with you, your wife and also your... More

Donegal , Ireland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned to Manchester yesterday 5th July and to Northern Ireland today 6th July after a fantastic two weeks at Iberostar Tainos. We stayed in room 2411. This was our third visit to this hotel and loved every minute. The staff of this hotel make the holiday....nothing is a problem, they are all very polite and extremely helpful in particular... More

Was this review helpful? Yes 21
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear Guest, Thank you for sharing your experience with the Tripdavisor community. We are delighted to read that you have enjoyed your third stay with us. Thank you for your comments and to go to the detail. We hope to welcome you back and enjoy another memorable stay with us very soon. Best regards, Online Reputation Manager More

Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Have to admit that when arriving at the hotel first impressions were not good. The reception is busy and a little untidy and the corridors in the main hotel look like something from a 70’s hospital block. Rooms are fairly large but very basic and tired. Towels and bedding are clean but old, and furnishing is barely adequate but functional.... More

Was this review helpful? Yes 3
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear guest, WE are sorry to hear we couldn’t provide the vacation you expected. We are taking your comments into consideration in order to improve our services maintaining the Iberostar standards that are high in quality and recognized worldiwide. Since last year we have renovations going on at the hotel that will be completed in 2015, and we invite you... More

Dudley, United Kingdom
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and my husband were part of the wedding party that have put on the last few reviews. The hotel is really good value for money. We have stayed in a 5 star hotel in Cuba previously which was far more expensive and there really wasn't much difference in quality. The staff are a real credit to the hotel and... More

Was this review helpful? Yes 14
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear guest, Thank you for your kind review of your recent stay at the Iberostar Tainos. It was our pleasure to learn that you had an enjoyable vacation. We trust that as you reminisce on your visit you will remember us and not hesitate to make plans to visit with us again. It would be our pleasure to serve you... More

Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Visited for two weeks with family and friends for hols and sons wedding. After reading mixed reviews went with an open mind. After a few hiccups regarding the rooms we had requested by day two everyone had settled down and began to enjoy the stay. The tainos has a great reputation regarding its staff and rightly so. They go out... More

Was this review helpful? Yes 20
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear Guest, Thank you for choosing Iberostar Tainos and for sharing your experience with the Tripdavisor community. We are delighted to read that you have enjoyed your overall stay with us. Thank you for your comments in regards the service, food, restaurants and from our Animation team. We will keep working hard to improve some of the estructure of the... More

Dudley, United Kingdom
Reviewer
3 reviews 3 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having never been to Cuba before we didn't really know what to expect as there are mixed reviews on both the island and this hotel. We travelled with a group of 14 adults and 5 children for 2 weeks from the 13 - 27 June not just for a holiday but also our Wedding. On arrival at the Iberostar Tainos,... More

Was this review helpful? Yes 20
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear guest, First of all, Congratulations for your marriage! It was such a pleasure to receive your comments about your stay and wedding at the Iberostar Tainos! The staff and management is really grateful for your comments, and most of all, very satisfied for being able to fulfill your expectations in such a important time as your wedding and days... More

Cardiff, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is by far the worst hotel I have ever stayed in, lasted one night and were moved to another hotel. Given 2 rooms 1 in block and then 1 bungalow absolutely disgusting, dirty bed, pillows dirty slept on our beach towels . Shower towels dirty andripped ,shower head matted in dirt. DO NOT STAY

Was this review helpful? Yes 5
DGIberostarTainos, Manager at Iberostar Tainos, responded to this review

Dear guest, We are very sorry that we were not able to fulfill your expectations on your stay at Iberostar Tainos. The Iberostar standards are high in quality and recognized worldwide, we have a very strict maintenance, cleaning and hygiene control in all the areas of the hotel as well the rooms. The textiles of the room will be renovated... More

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Hotel Summarization (Beta)

What travelers say

  • Japanese restaurant(24)
  • Very good(24)
  • Lobby bar(21)
  • Great time(11)
  • Main hotel(10)
  • Pool area(9)
  • Bungalow room(8)
  • Entertainments team(6)
  • White sand(6)
  • Friendly and helpful(5)

Additional Information about Iberostar Tainos

Address: Las Morlas, Km. 12.5 | Matanzas, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:4 star — Iberostar Tainos 4*
Also Known As:
Iberostar Tainos Hotel Varadero
Iberostar Hotel Tainos
Iberostar Hotel Varadero
Iberostar Tainos Cuba
Iberostar Tainos Varadero

3,528 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style
#5 Family Hotel in Varadero #6 Romantic Hotel in Varadero #11 Luxury Hotel in Varadero #11 Top resorts Hotel in Varadero
Hotel Class
Official Description (provided by the hotel)
Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more   less 
Number of rooms
272

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