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All 59 Varadero hotels

Iberostar Laguna Azul

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5.0 of 5 Hotel   |   Autopista Sur Km 17 | Punta Hicacos, Varadero 42200, Cuba
Hotel amenities
Iberostar Laguna Azul
Ranked #13 of 59 Hotels in Varadero
Certificate of Excellence 2014
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4,112 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barrie, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Me and my girlfriend just recently stayed at iberostar Laguna azul this past November. This is our second trip to varadero and we decided that we wanted to go all out and book a nice 5 star resort. We read a lot of reviews about this hotel and I just wanted to share my experience to everyone and hope it... More 

Was this review helpful? Yes 5
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear clients, First of all we would like to thank you for choosing IBEROSTAR Laguna Azul for your vacation. Thank you very much for your good comments and reviews about the hotel, staff and services, opinions like yours are very important to keep working every day to exceed the expectations of our customers and achieve ever greater improvement of our... More 

Brampton, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a great time resort nice clean. Staff very friendly entertainment was on going and tons of things to do. Food well what can I say. Very kid friendly too so much for them to do kids club even their own shows. All entertainers amazing. Thank you JJJ and all of you. Waitress and bartender and all maids soo... More 

Was this review helpful? Yes 2
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients and we are happy to hear that you especially enjoyed the program of our entertainment staff-we will surely let them know. Should... More 

Iquique, Tarapaca, Chile
Top Contributor
80 reviews 80 reviews
19 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had wanted to visit Cuba since years and took the opportunity of the 100 year's birthday of my partner's father to realize this old dream. After few days in La Havana, we spent a week in the Laguna Azul and are very glad of our selection. The location, the rooms, the beach and swimming pools are to the highest... More 

Was this review helpful? Yes 3
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear Guest, The IBEROSTAR Laguna Azul Team would like to thank you for your recent visit to our Resort, and to share your moments with us. It is a great honor to know that you enjoyed your vacation with us, with your nice comments about the workers in our team and the services what we offer, you give us more... More 

Sudbury, ON
Contributor
16 reviews 16 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for the first time last January and loved it! We came back again in October, and again this January. The service improves each time we stay, and the staff and beautiful surroundings are what keep us coming back. We hope to go back again once more this year. Although I love this hotel, I gave it 4... More 

Was this review helpful? Yes 2
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear Guest, The IBEROSTAR Laguna Azul Team would like to thank you for your recent visit to our Resort, and to share your moments with us. It is a great honor to know that you enjoyed your vacation with us, with your nice comments about the workers in our team and the services what we offer, you give us more... More 

Montreal, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The grounds are very nice. The large pool area is fun with lots of activities. The rooms are just ok with the beds being very hard and soft pillows. They are kept clean but could do with a bit of updates on the furniture. We were in building 19 on the 4th floor which is nice and quite and away... More 

Was this review helpful? Yes 4
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear Guest, The IBEROSTAR Laguna Azul Team would like to thank you for your recent visit to our Resort, and to share your moments with us. It is a great honor to know that you enjoyed your vacation with us, with your nice comments about the workers in our team and the services what we offer, you give us more... More 

North Bay, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I went to this resort Jan 11-18, 2015 and booked last minute and got a terrific deal. This is a newer and more up to date property than many on the Varadero strip, it is fairly far down the beach from town (20-25 minutes)but still less than an hour from the airport on the milk run bus that stops at... More 

Was this review helpful? Yes 5
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear clients, Thank you for having chosen IBEROSTAR Laguna Azul for your vacation. It was our pleasure to host you as our guests. We appreciate your positive review and haven taken all your suggestions into consideration to make some improvements. Thank you for your feedback. If you decide to visit us again in Varadero, please do not hesitate to contact... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

is a decent location with a nice big beach area and several pools. The Cubans who work here are absolutely lovely. These two things are the best of this hotel. Food is boring and repetitive and generally feels shabby

Was this review helpful? Yes 2
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear clients, On behalf of IBEROSTAR Hotels & Resorts, I would like to thank you for choosing the IBEROSTAR Laguna Azul for your vacation. We sincerely regret that your vacation experience was not enjoyable, as it is our goal to ensure that our guests have a wonderful stay with us. We appreciate your review and your valuable feedback and haven... More 

Marlbank, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Moved from a real disaster of hotel to this one. Much better worlds apart. The rooms are clean, grounds well maintained (food not great) but i quess Cuban food isnt where ever you go. beach very nice and accessible. Make sure to tip maids or stuff will go missing. we lost a necklace, perfumed lotion and a bottle of perfume.... More 

Was this review helpful? Yes 2
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear clients, On behalf of IBEROSTAR Hotels & Resorts, I would like to thank you for choosing the IBEROSTAR Laguna Azul for your vacation. We sincerely regret that your vacation experience was not enjoyable, as it is our goal to ensure that our guests have a wonderful stay with us. We appreciate your review and your valuable feedback as they... More 

Toronto
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the resort over Christmas 2014 and had a great time. The resort was spotless and the staff were exceptional - warm and lovely people with terrific energy. Superb beach with a handy bar, and four pools, one with an awesome swim up bar. Lots of beach and poolside activities; I really had fun at the aqua fit sessions... More 

Was this review helpful? Yes 7
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear Guest, The IBEROSTAR Laguna Azul Team would like to thank you for your recent visit to our Resort, and to share your moments with us. It is a great honor to know that you enjoyed your vacation with us, with your nice comments about the workers in our team and the services what we offer, you give us more... More 

Red Deer, Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Before travelling to Cuba I heard a lot of mixed opinions. I heard it's dirty and run down and that the food is terrible. The resort was not dirty by any means, the rooms were always clean and the staff left nice flowers and different towel designs each day. The landscaping was well kept, and there was never any garbage... More 

Was this review helpful? Yes 7
Director D, Gerente at Iberostar Laguna Azul, responded to this review

Dear clients, Thank you for having chosen our resort for your vacation. On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. If you decide to visit us again, please do not hesitate to contact us. It would be our pleasure to welcome you again! Kind Regards,... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(34)
  • Lobby bar(31)
  • Main pool(24)
  • Great time(19)
  • Ice cream(18)
  • Japanese restaurant(11)
  • Other resorts(9)
  • Beach towels(9)
  • Day trip(9)
  • Really nice(8)

Additional Information about Iberostar Laguna Azul

Address: Autopista Sur Km 17 | Punta Hicacos, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:5 star — Iberostar Laguna Azul 5*
Number of rooms: 814
Also Known As:
Iberostar Laguna Azul Hotel Varadero
Hotel Style:
#2 Business Hotel in Varadero
#7 Family Hotel in Varadero
#8 Romantic Hotel in Varadero
#12 Luxury Hotel in Varadero

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