Brand new hotel. The food was better than my expectations having been warned by everyone about Cuba's reputation. There were some foods which I would not dare touch, but we are very spoiled in Canada with genetically modified uniform fruit and vegetables and high grocery store rejection rates for any bruised or overripe fruit.. I found something to eat every... more

steve/sue (big alf and moo) Leicestershire England. arrived back dec 10TH we had a great time ,it will be a awesome hotel once they sort out minor niggles which you should expect in a hotel not long opened, but that is more than made up for by the staff ,who are so freindly and helpful. There is a good entertainment... more

My family and I just returned from the Laguna Azul hours ago and we're missing it already. I won't comment on everything as other decent reviews do a good enough job. Take any bad review with a grain of salt...it's a new resort and like anywhere, they will have some bugs to work out, but this is definitely a potential... more

I just returned from my vacation. This is the first time I am reading the reviews and I am glad I have not read them before. It's a great resort. Clean, helpful, respectful staff, fresh food, great beach and facilities. Only bad part abaout this vacation was the return part where we had to wait at the airport in cigarette... more

We booked our vacation for the first week of December when this hotel was still ranked 2nd, and see it has now slipped a few spots. This hotel is definitely not a 5 star, and doesn’t live up to the expectation of other Iberostars. Food: Common theme on review sites and speaking with the guests at the hotel is that... more

I just returned from Iberostar Laguna Azul and had a wonderful time. I wasn’t sure how it would be after reading other reviews HOWEVER... It was a great resort. Clean, friendly staff, great poolside and beach service. Was always able to find a spot at the pool or beach no matter what time I got there (shade or sun). Food... more

We stayed at the Laguna Azul from 25th November - 9th December 2009. Arriving at the airport you may have read reviews previous to this - it's true everyone there were wearing face masks, but knowing we are coming from a country with known cases of swine flu - who can blame them. Going through the immigration was a bit... more

I was at this hotel from Dec 5 - 12/09. I was aprehensive because of some of the reviews and decided at the end of the stay that some people are way too picky. The hotel is excellent as are the staff (except for Wilfred at the towl place - miserable). Whether you tip or not, I did not notice... more

Just returned yesterday from the Iberostar Laguna Azul with my husband. We had a great time, the resort was gorgeous, from briefly seeing other resorts along the strip this was by far the most beautiful. All the common areas were very nice and clean. Our room was in block 11, closest to the beach and on the ground floor. It... more