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IBEROSTAR Laguna Azul

Autopista Sur Km 17 | Punta Hicacos, Varadero 42200, Cuba
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5,357 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

First time in resort, but many times in 5* hotel. This is 5* only for Cuba, not would like to see the 3* there. First, I must say the money is not worth. The staff is very polite, sometimes you have to put tips. Then you are biggest friends. Drinks were good, selection also. Mojito only sometimes - not enough... More 

Helpful?
Thank Honza K
Calgary, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have been to several Hotels in Varadero, and this is the first time I decide to Review one. I usually review a great hotel, and this Potentially could be among the good to great Hotels in Varadero....; The food is great; love the Tropcal flavour -Ice Cream...; The Entertainment team on the beach do what it takes to make... More 

Helpful?
2 Thank Topkaizen
Montreal, Quebec
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

There is not enough space to decried everything that was wrong. The photo and description were a complete false representation of this property that was rundown, mold infested and extremely dirty. This was the most misleading advertisements ever. It was so dirty I didn't even want to sit on the couch in my room let alone sleep on the bed.... More 

Review collected in partnership with Iberostar

Helpful?
11 Thank nicholas514cote
Coquitlam, British Columbia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My trip was so much fun and I found the staff super amazing and welcoming. I would definitely go back there again and recommend it to other friends and family. I really enjoyed the activities that the hotel provided and the food was really good.

Review collected in partnership with Iberostar

Helpful?
4 Thank shannonj1988
Brasov
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a very nice stay at this hotel, where we celebrated our honey moon. The staff was was very helpful. The food was OK. Note: if you have to print any paper (like the check-in confirmation for your flight, for example), do it the day before you need it.

Review collected in partnership with Iberostar

Helpful?
2 Thank alexandru893
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotels rooms were in very poor condition. We switched rooms three times and all rooms had black mold in various places such as the walls, floors, ceilings and furniture. The rooms were nlt properly cleaned by cleaning staff. Service was poor until a tip was presented to workers then the service became mediocre but the employees still weren't overly... More 

Review collected in partnership with Iberostar

Helpful?
3 Thank brisni
Budapest, Budapest, Hungary
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We spent one week in this all inclusive hotel. The hotel was really big and had many different buildings. We stayed at the building 20, near the ocean. The hotel room wasnt really clean, there was dust everywhere. The Chairs and tables looked old. The minibar had really bad noise when it was on. Our sheets and towels werent chanced... More 

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3 Thank esmiih
Winnipeg, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I've never been to Cuba before so I couldn't say what a 5 star hotel is by Cuban standards but based on my experience as a tourist to multiple locations in the Caribbean, Mexico, USA, Europe and Asian; it's far from that! I'll put together a montage of photo's for posting on youtube to exemplify my point but for now... More 

Helpful?
3 Thank rick c
Deer Lake, NL, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My daughter was married there in May of last year, sorry for the delay, and it was a great place to do so. We were a party of 62 and I was surprised to find that everything went very well. They did a great job in providing everything my daughter requested. The venue for the wedding was beautiful as it... More 

Helpful?
2 Thank SmittyLRS
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've never written a travel review before, but always check out this site before booking a vacation and I really wanted to share how great I thought this resort was! There are many recent negative reviews I've seen on this resort that I don't think it deserves! My husband and I stayed at Iberostar Laguna Azul for 7 nights at... More 

Helpful?
9 Thank Kris B
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