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Melia Las Americas

Travelers' Choice award winner
| Playa de Las Américas, Varadero, Cuba
Melia Las Americas
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3,548 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. John's, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed today NEW

Returned to this hotel for the 7th time and I was, as usual, made to feel completely welcome in what has become my home away from home. The greatest asset of Cuba is its people, and this is particularly the case for the staff at MLA, who are exceptional in their warmth, dedication and professionalism. Check in was fast and... More 

Was this review helpful? Yes
Newmarket, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We have just returned as a group of 14 from an amazing 7 day vacation at the Melia Las Americas. The GM Bernard, Sales Manager Reynaldo and their entire team went above and beyond to make sure our entire stay was perfect. The food and service exceeded our expectations. A special mention to Victor, Pedrito and Gentle for your outstanding... More 

Was this review helpful? Yes 1
Alliston, Canada
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The best part about this hotel is the staff. And that's saying something, because the layout, location, food, beach, pools, drinks, maintenance, gardens, and rooms are incredible. You can see the ocean from just about anywhere as long as you are on the north side of the hotel. The beach is deep, there are lots of palapas, and don't have... More 

Was this review helpful? Yes 4
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear yoandy1982, We are thrilled that to know that our employees were the true highlight of your visit to Meliá Las Américas. Our goal is always to provide each guest with a memorable experience during their stay. It means a great deal to us that you recognized that our personalized customer service is genuine and that our staff really goes... More 

Tampa, Florida
5 of 5 stars Reviewed 2 days ago NEW

My wife and I spend 4 incredible nights at Melia Las Americas, Varadero Cuba. Our trip started in Habana visiting family, we than moved to Varadero and stayed at the hotel July 23-27. Day one, the hotel is geared for adults over 18y/o only, The reception was friendly and courteous from all staff members, including doorman and the beautiful ladies... More 

Was this review helpful? Yes 2
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear Luz J, It was certainly a great pleasure to read your positive comments on Trip Advisor, ranking Meliá Las Américas as the “best hotel in Varadero, Cuba”. I am so glad to see that you left our resort with such a good memory of your stay here. We are deeply grateful for your kind mention of friendliness and courtesy... More 

Hamilton, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We loved this beautiful hotel. The rooms were spacious, clean and comfortable. Best of all, the beach is huge, sandy and full of chairs and umbrellas - also plenty available. Forget what you have heard about the food in Cuba - the buffet here is outstanding - as good as any Western hotel - and the service is better! The... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear BabsinHamilton, Greetings from Meliá Las Américas! We are glad to learn you had such a great vacation here. Thank you for highlighting our clean and comfortable rooms, our spectacular beach and the amazing and friendly attitude of our employees toward our guests. My team works extremely hard to ensure that our guests have a memorable stay and I am... More 

Aurora, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our group of 14 ladies (who would often be described as high maintenance) just returned from a fabulous week at the Melia. We were there to celebrate our friend's 60th birthday and each and every member of the staff went above and beyond to make everything perfect for her. I would especially like to acknowledge Victor who night after night... More 

Was this review helpful? Yes 2
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear Karent T, Here we have another great review on TripAdvisor! We are deeply grateful for your awesome review; it is for guest like you that our staff and management keep feeling confident. Thank you for choosing Meliá Las Américas and for sharing your experience regarding your lovely group of ladies. Your positive comments about our fantastic beach, the quality... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was like our 10th trip to the Hotel in the last 15 years. We love this place and keep coming back. Don't be scared of the buffet, the selection is amazing, much better than the specialty restaurants. General Manager, Bernard Meyer takes really good care of the customers. He goes by every day checking to make sure everything is... More 

Was this review helpful? Yes 3
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear Olga P, Thank you very much for your loyalty over 15th years and for taking the time to share your heartwarming opinions about Meliá Las Américas! We are always grateful to hear from our return guests as it helps us to evaluate the consistency of our service over a period of time. We are glad that again you value... More 

Miami Beach, Florida
5 of 5 stars Reviewed 5 days ago NEW

1-Don't forget to make a reservation for the sushi bar. 2-Say hello to "Bororo" ,the Big guy , at the snack bar on the beach. He is the best! 3-Very professional front desk staff. 4-Pass by the lobby bar and ask Leslie the bartender for the best Margarita ever! 5-This hotel has the best beach of all Varadero and most... More 

Was this review helpful? Yes 2
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear Jamie J, Thank you so much for sharing your 5 points review after staying at Meliá Las Américas, describing our resort as “the best”! Thank you for recommending our stunning beach, the comfort of our rooms and the quality of our food offer as well as our employee’s attitude. No doubt, our Front Desk team will be inspired by... More 

Mississauga, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

this was my fifth golf trip to Melia in 4 years, and returning again in September with our usual group of 10. great location. wonderful service, great food, smiling staff. cant beat it. thank you Melia and many thanks for Bernard your general manager, he extended our check out time to 5pm to facilitate our travel time. see you in... More 

Was this review helpful? Yes 2
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear Graystonegardens, We feel proud after 5 visits to Meliá Las Américas to remain your number one choice in Varadero! We are all too aware that we can only hope to gain your loyalty through the provision of wonderful service. It was obvious that our facilities for golfers enhanced the quality of your stay. Thanks for highlighting also our great... More 

Brantford, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was the 2. time we went there and it just gets better . This time we stayed in a Bungalow. Nice room and very quiet. The Buffet and restaurants are excellent. I enjoyed specially the Pizza at the Italian one with the awesome sunset from the Patio. We like to thank Manager Bernard and his excellent Staff for a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear j_btelfer, Greetings from Varadero! We are grateful for the fact that you chose to visit Meliá Las Américas a second time. We are proud to know that again we surpassed your expectations on our facilities & services. I am glad to see that you particularly enjoyed the quality of our food and more than anything else the amazing attitude... More 

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