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Melia Las Americas

Travelers' Choice award winner
| Playa de Las Américas, Varadero, Cuba
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Melia Las Americas
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Ranked #3 of 58 Hotels in Varadero
A recent review
5 of 5 stars reviewed yesterday
HeatherFJ Toronto, Canada
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3,619 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

My son and I just returned from a fantastic week here ... apart from grumpy reception, other staff were great and more than made up for them. The food was surprisingly good (for Cuba) and the a la carte restaurants were charming. I loved the old school feel of this place and can't wait to return. I'm already rounding up... More 

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Calgary, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

3rd trip to Cuba and this was the best one. Hotel is right on the beach, You walk some 25-30 steps down to the beach. Very clean, great service restaurants and bars, always go to the smaller bar on the beach (not on the main one) . Phenomenal entertainment. There was always something happening with music and dance. Great room... More 

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Watford, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from a 10 night stay. We were greeted by rude, abrupt staff on reception. Luckily the rest of the staff made up for them. The buffet has a wide variety of foods. Really recommend the meat/fish cooked on the grill. Great cocktails. Rooms were pretty standard and beds are uncomfortable. Hotel was in a little bit... More 

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Southampton, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our initial experience at reception was not that great in that the two bedroom bungalow that we had booked seven months before was not available due to an air conditioning fault. However the Customer Services Manager rectified the situation by putting us in a "Grand Suite Room Sea View" and adjoining "Classic Room Sea View" as it was two couples.... More 

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Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just booked this hotel for 10 nights at the end of August, after reading many reviews of different hotels I think we have certainly made the correct choice in booking MLA. Looking forward to spending time in Cuba and visiting Havana and Varadero

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Lisbon, Portugal
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This place it's great, very quiet without children, the beach it's amazing and the foods wasn't bad! Recommend to everyone that want to visit Cuba and prefer beach than Havana environment! The internet isn't free!! Enjoy!

Was this review helpful? Yes 1
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear AndreOliveiraaa, Meliá Las Américas takes pride in our reputation of customer service and it was inspiring to hear that you had enjoyed so much our facilities and services in your recent stay. It was also inspiring to hear that our adults-only atmosphere had been the highlight of your visit. We enjoy hearing from our guests as it is through... More 

1 review
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Travel: July 26 to August 2nd 2015 Only 2 days into my trip and I have to say I am disappointed with some aspects of this hotel. It's supposed to be adults only but the beach is swarmed with screaming kids that come from outside and take up the palapas that are supposed to be used by the guests. The... More 

Was this review helpful? Yes 6
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear Catia A, I am concerned to learn that there were a couple of areas not up to your satisfaction and I would love the opportunity to talk about your concerns in greater detail so that I may address it accordingly. Please, kindly contact me at your convenience at our Customer Service Desk in the Lobby or through our Direct... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have a lovely experience in the Melia Las Americas in Varadero Cuba. All members of staff that worked with us made it all a pleasantly unforgettable experience. We would like to thank you all for making us feel so welcomed and for showing us what a great service is. We would like to thank Karina and Osmani that helped... More 

Was this review helpful? Yes 2
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear EliasLS, What a wonderful review! Thank you for choosing Meliá Las Américas to celebrate your wedding. It is always such a privilege to host special events like this and we are delighted that you enjoyed every moment of it and our facilities & services exceeded your expectations. Our hotel name is synonymous with hassle-free weddings and satisfied newlyweds. Whilst... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room: Varadero was the second part of our trip. Having stayed in a gorgeous hotel in Havana, we arrived to find that our room had a view of the hotel's roof. The second room we were then offered had the same problem, despite being assured I would be able to see the sea from it. We were told that the... More 

Was this review helpful? Yes 1
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear geipe, I am happy that overall you had an enjoyable stay at Meliá Las Américas. Combining your stay with some days in Havana was a very wise decision you made. Your comments will help us with our continuing effort to assure our guest satisfaction. It is indeed regret that your room view did not meet your expectations. But I... More 

ontario
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I recently returned from our #20th vacation in Beautiful Cuba.We chose Varadero, this time, and We are so happy that we did! We were booked at Melia Las Antillas, through Sunwing for 11 days July9-20th...I want to start by saying, we are NOT fussy, pretentious people, we have travelled all over Cuba, twice a year, for many... More 

Was this review helpful? Yes 2
MLAGeneralManager, General Manager at Melia Las Americas, responded to this review

Dear kaiserOntario, We rely on the comments of our guests to assess whether or not we are meeting our desired customer service targets. To this end, your kind words will serve as reward to our hardworking team and make us proud, especially coming from clients who have visited Cuba 20 times. We are delighted to know that we were able... More 

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