Hi, this hotel is not an European 4-star resort, in the Algarve would be a 3 star (at most), but one should have in mind thas Cuba is affected by an embargo and is expected for them to have the less waste possible. Saying that, I would like to descibe the hotel: Cleaningless - very clean, there were people cleaning... more

We were a group of friends (married) who stayed at this resort first week of November. Having been there before many years ago, I noticed the resort being a bit run down but not to the point of disappointment...it is still a very nice looking resort. As for the service we all agreed it was great throughout the resort all... more

Okay lets say thank god for the beach.The beach at this resort is great that is what we came for Sun And Beach.This is the only #1 thing about this place.The staff were great too. We arrived late on Sunday so we really didn't see much. FOOD:Oh I really don't know how people can say the food was good oh... more

Definately only a 3 star hotel and you get what you pay for. None of the brochours I saw rated it any higher the 3+ . I think the only question I have is why the heck does the fight come in so early if the rooms arent going to ready until 3 or 4 pm? We were up all... more

I just got back from this resort last week after being there twice. the resort is nice, service and location are great, but was very disapointed at the food selection this time around. Prior to booking I called Sunwing and asked them why the price was so high, they answered me that the resorts were full and people were travelling... more

My husband and I stayed here for 4 nights as part of a 2 centre holiday to Havana and Varadero. I have to say that I was really really disappointed by this hotel and am quite angry that they are allowed to portray themselves as a 4* hotel when it is not even close. I would like to say that... more

Just returned from Cuba where we have visited previously staying at a 3 star hotel which was very good and gave excellent service This time we upgraded to a four star hotels ( No it is not) We stayed 3 nights in Havanna which was fabulous and then transferred to this hotel. Three sets of guests tried to check in... more

What we planned was to busy ourselves cramming in as much sightseeing as possible in Havana, and then to see our remaining time on holiday out relaxing by the pool and on the beach at Varadero. So when we got to this place for the second, relaxing, part of our trip we were pretty disappointed. Our transfer got us to... more

We arrived at around 22:00 and on arrival was pretty drousy and just looking forward to getting some sleep, didn't take much notice of standards etc. Got to our room where the aircon was certainly working well, infact it was a little chilly and therefore we did turn it down come bed time. This is when a slight damp feeling... more