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All 59 Varadero hotels

Hotel Roc Arenas Doradas

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3.5 of 5 Resort   |   Autopista Varadero km 17 | Playa de los Tainos, Varadero, Cuba
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  • Reviews (1,592)
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Hotel Roc Arenas Doradas
Ranked #25 of 59 hotels in Varadero
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1,592 people have reviewed this hotel

Traveler rating
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    154
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443
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
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English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of 4 (2 adults, 1 teen and 7 years old) stay there from August 9 to 23, 2014. This year August in Cuba is very hot comparable to last year and based on what cubans say about it. Humid and hot. But the tranquil water of Atlantic ocean balanced everything. The Tripadvisor's rate of this hotel is #25... More

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Kitchener, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I went to this resort with my two children in January 2013. We liked the intimacy of this resort compared to some of the larger resorts in Veradero. We found the staff very friendly and helpful. The food was good, really enjoyed the restaurant by the beach, had the best lunch and a nice change from the buffet. We booked... More

Was this review helpful? Yes 1
stockport
1 review
1 of 5 stars Reviewed 3 weeks ago

This is the worst hotel i have ever stayed at in my life. Upon arrival we were accomodated in a room that smelt of damp and the balcony had damp up the wall along with fungus growing up the balcony railings. We did get moved upon complaining. We were the only english at the hotel for the whole 3wks of... More

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Hotel_Arenas_Doradas, Director General at Hotel Roc Arenas Doradas, responded to this review

Dear Guest, first of all want to thank you for your comments. We deeply regret that have not been feeling well between us and alarm that tells us as it is the first time we have this kind of comment. Many customers who have agreed with you in the same holiday dates discussed the exact opposite, however we taken good... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We didn't have a lot of money, but definately got a great getaway for cheap with Sunwing to this hotel. It wasn't anything fancy, but they upgraded us for free, the bed was comforty and huge, we were close to the beach. The maid was great and our room was always clean and well made :) The staff were all... More

Was this review helpful? Yes 1
Hotel_Arenas_Doradas, Director General at Hotel Roc Arenas Doradas, responded to this review

Dear Guest, first of all I thank you for your kind words. It is a pleasure to know you have enjoyed your holiday with us. Roc Hotels in name and on my own behalf, we thank you that we have chosen for your vacation. Hope to see you soon with us and can enjoy the improvements we are making in... More

Stouffville
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my 7th time to Cuba, first to Varadero. This is also the first Cuban stop where I got two stamps on my passport, upon entry and departure, from the immigration officer. I am not sure if this is a standard in Varadero or some new procedure in Cuba. I actually like having stamps on my passport just to... More

Was this review helpful? Yes 1
Hotel_Arenas_Doradas, Director General at Hotel Roc Arenas Doradas, responded to this review

Dear Guest, first of all I thank you for your kind words. It is a pleasure to know you have enjoyed your holiday with us. On behalf of Roc Hotels and on my own behalf, I appreciate that you have chosen for your vacation. Hope to see you soon with us and can enjoy the improvements we are making in... More

Habana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Since Arenas Doradas belong to Roc Hotels administration, the resort acquired the position of a great option in Varadero, according the relation price-quality. It is my conclusion after my last visit (due to my job at Cubaluxuryhotels.com) this summer. What a surprise Roc Arenas Doradas!! Was a good surprise! I found a CLEAN hotel, really clean…modest, in my opinion, nothing... More

Was this review helpful? Yes 2
Hotel_Arenas_Doradas, Director General at Hotel Roc Arenas Doradas, responded to this review

Dear Guest, first of all I thank you for your kind words. It is a pleasure to know you have enjoyed your holiday with us. We work hard seeking excellence in every action and words help us to improve day by day with greater force. On behalf of Roc Hotels and on my own behalf, I appreciate that you have... More

co wicklow, Ireland
Top Contributor
101 reviews 101 reviews
82 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed July 22, 2014

We came over to varadero from the beautiful Cayo Largo so I suppose we were bound for a let down scenery wise. We managed to get a lift from the airport with a Russian package holiday crammed with exuberant but charming teens/twenty somethings. Our hotel was set in lovely grounds with fabulous pools and a private beach. Our room was... More

Was this review helpful? Yes 1
Hotel_Arenas_Doradas, Director General at Hotel Roc Arenas Doradas, responded to this review

Dear Guest, first of all I thank you for your kind words. We regret that the hotel was not entirely to his liking. I want to tell you that in the kitchen area have a high reputation internationally Chef and an Italian Chef Eden trying every day to offer the best in Cuban and international cuisine. However we have taken... More

Grand Cayman
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed July 17, 2014

The only good thing about my visit to this hotel is that it was a visit for one day only. The property is in extremely poor condition, rooms smell like mold, a/c doesn't run properly (room 318) and there area broken things all around. It is true about the italians guests but we were nit bothered by them... ok, maybe... More

Was this review helpful? Yes 1
Hotel_Arenas_Doradas, Director General at Hotel Roc Arenas Doradas, responded to this review

Dear Guest, first of all I thank comments. We have taken note of them to improve and strive for excellence in each and every one of them. I imagine that being just a day at the Hotel have been unable to enjoy a varied and themed kitchens Hotel offers. Cheff have a high international reputation and an Italian Chef who... More

Fredericton, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 17, 2014

How was the Hotel Roc Arenas Doradas? It was "ok". When I say it was "ok" I mean that I would probably give it a 2 on trip advisor. If I could I'd probably rate it around a 2.3 star, but it's definitely closer to a 2 than a 3. I knew most of what I was getting into (thanks... More

Was this review helpful? Yes 3
Hotel_Arenas_Doradas, Director General at Hotel Roc Arenas Doradas, responded to this review

Dear Guest, first of all I thank you for your kind words. We welcome your comments which have taken note to improve and strive for excellence in each and every one of them. On behalf of Roc Hotels and on my own behalf, I appreciate that you have chosen us for your vacation. Hope to see you soon with us... More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 13, 2014

I have stayed at this hotel twice now for a total of four weeks.I love the location, the beautiful beach, the friendly staff, the food,( I thought was not bad for Cuba), nice swimming pool with a swim up bar, I found the rooms acceptable,(A mattress upgrade would go a long way), a very nice nightly selection of live entertainment,(musicians,... More

Was this review helpful? Yes 2
Hotel_Arenas_Doradas, General Manager at Hotel Roc Arenas Doradas, responded to this review

Dear Guest, I thank you for your kind words. Sorry you had discussed the drawbacks which give us an immediate solution. On behalf of Roc Hotels and I personally thank you for choosing us for your vacation. Thanks for your comments make us improve every day in search of excellence. Greetings from Cuba. Agustin Sainz Parrado General Manager More

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Additional Information about Hotel Roc Arenas Doradas

Address: Autopista Varadero km 17 | Playa de los Tainos, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:3.5 star — Hotel Roc Arenas Doradas 3.5*
Also Known As:
Arenas Doradas Varadero
Arenas Doradas Cuba

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Amenities

Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#19 On the Beach Hotel in Varadero #21 Top resorts Hotel in Varadero #25 Business Hotel in Varadero
Hotel Class
Number of rooms
316

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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