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Hotel class 3.0 of 5
Calle 9 e/ Boulevard y Ave. Kawama | Matanza, Varadero, Cuba
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Reviews you can trust

69% Recommend
3.5 of 5 stars 191 reviews
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All (191)
[ Date ] [ Rating ]
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2 of 5 stars
MirjamGroningen   2 contributions
Groningen
Nov 10, 2009 | Trip type: Couples New

We stayed here for 14 days. The room was not clean and the airco was filthy. After two days we got another room, but the beds were terrible. The water in the toilet was running the whole time, even after complaining at the receptiondesk. The food was terrible, there was not enough for everyone and it was cold. The swimmingpool... more

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1 of 5 stars
pcljc   1 contribution
Germany
Oct 28, 2009 | Trip type: Family
0/3 found this review helpful

my family and i stayed at this hotel for 10days. What a hell hole, that is putting it nicely about this dump of a hotel. If you want a holiday that has low quality food, poor entertainment and the depiction of the TV series Benidorm, you have come to the right place!! However, despite the hotel being disastrous the beach... more

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3 of 5 stars
pineapple_dee   2 contributions
Montreal
Aug 26, 2009 | Trip type: Couples
3/3 found this review helpful

I stayed at Villa Tortuga from August 14th to the 21st 2009. Now, I guess because it was low season it didn't have everything advertised. On the travel site where I booked my trip it said that there were 2 a la carte restaurants but there was only 1. It was alright, way better than the buffet. If you're a... more

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4 of 5 stars
AirBorneChick   1 contribution
Orlando
Aug 10, 2009 | Trip type: Friends getaway
3/3 found this review helpful

The check-in process was a little trick, make sure if you paid for a superior room you GET the superior. They tried to put us in a regular room. The superior rooms are ok with a great ocean view. We opted for the second floor. Tho room & bathrooms throughout the property are clean. The housekeepers were very nice &... more

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2 of 5 stars
13_Meg   6 contributions
New York
Jul 20, 2009 | Trip type: Solo travel
0/2 found this review helpful

After traveling around the world for a year, I was going to end my time in Varadero and relax at an all inclusive resort. This seemed like a good option and the price was good. I hated it and left after 2 days (would have left earlier, but didn't have the energy to look for something else in the rain).... more

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5 of 5 stars
rajka001   1 contribution
Reading
Jun 9, 2009 | Trip type: Couples
3/3 found this review helpful

Very good hotel, I would say more than 3 stars. Delicious food, clean rooms. Lovely beach - walk in straight away from hotel. Great drinks, you can have your drinks with or without alcohol - delicious :). Free catamar, kayak, waterbike, beach beds, beach towels, valleyball, table tennis. Hotel's got 3 bars plus one on the beach. Food is served... more

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4 of 5 stars
PanamaChica   4 contributions
Ontario
May 20, 2009
4/4 found this review helpful

This was my second visit to Cuba - 6 years ago I stayed at the Villa Cuba, which I found to be too large, the walk back to the room from the beach if you forgot something had to be thought through carefully....do I really need it? This trip (girls only) included myself (42), my daughter (18) and her friend... more

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4 of 5 stars
nanawolf_9   4 contributions
NF
May 10, 2009 | Trip type: Solo travel
3/3 found this review helpful

I was a little nervous about going so far by myself, for the first time ever, but everyone down there made me feel so comfortable, everyone was pleasant, did not see much of the housekeepers though, they kept themselves busy. As for the food, i found it to be quite enjoyable, though i am not much of an eater, it... more

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3 of 5 stars
srobins   18 contributions
Derry, United Kingdom
May 10, 2009 | Trip type: Solo travel
2/2 found this review helpful

This was my first visit to Cuba and had spent 3 glorious days in Havana before arriving at the Villa Tortuga. The hotel was what i expected after reading trip advisor reviews before i booked. My room was a standard room and looked out onto a local street. The room was spacious and clean and my only complaint was the... more

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2 of 5 stars
patcroz   11 contributions
Red Deer, AB Canada
Apr 23, 2009 | Trip type: Couples
1/1 found this review helpful

This was our fourth time to Cuba... three times to Varadero and once to Holguin. We stayed at the Palma Real twice and decided to try something different. I agree with some of the reviews especially in comparison to the Palma Real which is of similar star ratings to the Villa Tortuga. In comparison, the food was pretty terrible! I... more

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Villa Tortuga Also Known As

  • Tortuga Hotel Varadero
Address: Calle 9 e/ Boulevard y Ave. Kawama | Matanza, Varadero, Cuba