I stayed at this hotel and the Hotel Palma Real. The ocean views from this hotel are stunning. Unfortunately that's where it ends. The staff are extremely lacking in customer service. When we would like a drink, the staff would either close the bar or send us to another bar or just refuse to serve us! The restaurant food was... more

I just stayed at this resort from the 16th - 23rd of Novmeber for a toal of $569 Canadian. While the price was excellent, I have to say that although the price was all inclusive, there wasn't much to offer. The room was huge, very old and antiquated, well kept and kept clean daily by the maid. The king size... more

We stayed in this hotel after also spent some nights in other hotels in Varadero and Havana. It’s very close to the beach and the part of beach is very good. But other than that, the service and food were not as good as it rated and priced 4*. The pool is small and a small distance from the hotel.... more

Every year, I come to this hotel, and it's like coming home. The staff is incredible, it's on the BEST part of the beach, and it's close enough to town to walk there. The food leaves something to be desired, but you won't to hungry. TIP: bring your own spices (parsley, oregano, garlic, paprika, etc...I leave the leftovers for the... more

let me start by saying that my wife and used to quite a lot, especially after two weeks traveling around cuba. but if you come here with a trip straight from europe you would be very disapointed. the location of the hotel is great, right at the beautiful beach. but there is just one buffet canteen, not a restaurant, with... more

We stayed in the "best" room on the roof, which was decorated something like Vegas in the '70's. The shower didn't work, they barely cleaned and they NEVER changed the sheets. The view was nice, though. The food was terrible, if you are a foodie at all you will not like it. We did appreciate the rum and the Cuban... more

According to locals this hotel was one of many the mob had control of years ago. To walk out the back of hotel and to be on the beach is great,as all new hotels being built have to be a long way back from ocean because of hurricane damage, it was a real treat to be so close to the... more

My boyfriend and I spent three nights at the Hotel Internactional on an "all inclusive" deal and while we enjoyed our stay the hotel is very far from luxurious. We went with low expectations which I think is the best way to approach this as you then will not be disappointed. The staff were pleasant and helpful and their english... more

After 4 fantastic days in Havana, my partner and I spent a week at the Internacional, which all but ruined our impressions of Cuba. The hotel has a four star rating, which is so far off the mark it is laughable. In a nutshell, the staff are rude and inefficient, the hotel is dirty and smelly, and the food is... more