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Starfish Cuatro Palmas

Avenida 1ra entre 60 y 64, Varadero, Cuba (Formerly Hotel Cuatro Palmas Varadero)
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458 Reviews from our TripAdvisor Community

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Winnipeg, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first trip to Cuba. My husband and I decided we wanted to experience Cuba before the American invasion....Starbucks, Walmart, McDonalds, etc. We were a little apprehensive about going to Cuba, because we heard that sometimes the food can be a problem. I had been reading positive reviews about the Starfish Cuatro Palmas and decided to book our... More 

Helpful?
3 Thank blesstotravel
gm_Starfish4Palmas, General Manager at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about the hotel, the services, the facilities and our staff. It is a pleasure to know that with our job we were able to meet your expectations while away your fears about the food and other issues. We work to ensure the happiness of our guests and friends and take care of... More 

Halifax, Canada
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall the only rooms worth staying in are in the Sunwing Section, which is technically on an adjoining property. These rooms are well renovated with 110 volt outlets and a fridge. The resort appears to be cutting corners in order to increase its footprint in the area as they own a number of off-site buildings such as the Los Palmas.... More 

Helpful?
Thank Maggoo3193
gm_Starfish4Palmas, General Manager at Starfish Cuatro Palmas, responded to this review

Thank you for your comments and score. Let me tell you that we are very concerned about the satisfaction of our customers, because our main goal is to meet their expectations. That's why we work every day to improve our services and facilities and so to ensure the welfare and happiness of our guests and friends during their stay. And... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our vacation in Cuba. This was our first visit. My husband and I found the staff couldn't have done more to make our stay more enjoyable. Herma who waited on us at the buffet area was always so pleasant and helpful, as was our maid ( Ms M Fonte). The food was good at buffet, Italian and... More 

Helpful?
Thank anna d
gm_Starfish4Palmas, General Manager at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments about our hotel, the service and the staff. Thanks as well for our scoring. It is a pleasure to know that we have helped to make your first time in Cuba an enjoyable and perhaps unforgettable trip. Looking forward to seeing you in a near future, receive meanwhile my best regards from Varadero More 

Barrie, ON
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wonderful resort in great location. Amazing beach, fabulous people (which is why we keep going back to Cuba). Spent New Year's (December 26, 2015 to January 2, 2016) with my husband, brother and friend and my mother. Had a blast. Weather was fabulous and had a great time. Met many great people. Fabulous dinner for New Year's Eve and hotel... More 

Helpful?
1 Thank Joyce T
gm_Starfish4Palmas, General Manager at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about the hotel and our staff but overall thanks for your confidence. It is a Pleasure and a Proud to read that we are getting your satisfaction with our job but even more important is to know that you feel at home among us, which is one of our main goals with... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For the package deal we got through Sunwing it was a wonderful small resort. The beach was amazing!!! The staff was super friendly and helpful. We were in the economy rooms across the street which wasn't too bad except the first night the disco was very loud but when we complained to the resort (which I'm sure we weren't the... More 

Helpful?
3 Thank Jennylynn F
gm_Starfish4Palmas, General Manager at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about the hotel, the service and the staff. We are happy to read that you have enjoyed your stay, our food, activities, our friendly staff and in general your holidays among us. We try to do the best to guarantee the happyness of our guests and friends. Looking forward to seeing you... More 

Copenhagen, Copenhagen, Denmark
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel is horrific for international standards. For Cuban standards I'm convinced that it is stille pretty awful. We stayed in numerous places all over Cuba. I have stayed in budget and luxury hotels as well as in hostels countless times on several continents. And I can say with confidence that this ranks among the very worst accommodation-experiences I have... More 

Helpful?
5 Thank Johanne849
Cambridge, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

had a great time.the staff is so friendly,food is the best,and the beach is amazing.we had an ocean view room.this was our second visit to the starfish having stayed there in june we knew we didn't need to worry about getting sick. starfish is by far the best resort in all of varadero. i will not stay anywhere else.looking forward... More 

Helpful?
1 Thank m0mmy1966
gm_Starfish4Palmas, General Manager at Starfish Cuatro Palmas, responded to this review

Thank your very much for your comments about the hotel, the service and our staff and thank you as well for your confidence. It is a satisfaction to read that our guests and friends feel here like at home as per this is one of our goals. We continue improving day by day to guarantee your satisfaction and meet your... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent 2 weeks just got back today a wonderful time even if the weather did not participate. Food was by far better than ever expected always fresh. Lots of flavor rarily needed seasoning .Luca is an awesome pasta chef and omelets are so good. But food aside the thing that made this place special to us was the staff! They... More 

Helpful?
3 Thank shianne2
gm_Starfish4Palmas, General Manager at Starfish Cuatro Palmas, responded to this review

Thank you very much for your evaluation but overall for your review about the service and the staff. It is a great satisfaction to all of us to read comments like yours which fill us of pride and help us to continue working hard to get better day by day in order to guarantee our friend´s happiness. Looking forward to... More 

Halifax, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

There is an older resort,but very well maintained and clean.The food was the usual Cuban food and I was careful what I ate but could always find something and Juliette was an excellent waitressThe beach was beautiful and there was plenty of chairs and the beach staff was excellent.The entertainment was good,but I think because it was so cold it... More 

Helpful?
1 Thank Jolynn M
gm_Starfish4Palmas, General Manager at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments and scoring. I am worried about the comment that you made about a particular worker and I guarantee that from now I will personally take measures to ensure that this employee has NO chance to generate more similar incidents. I ask you to communicate any abusive act or misplaced when you believe to... More 

Toronto, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second visit to Starfish Cuatro Palmas this year. I was here in May of 2015 and returned for Christmas and New Year celebrations. All I can say is wowwwwwwww!!!!!! The food was already great there but far exceeded my expectations this time every day but especially the Christmas Eve and New Years Eve fests!!! Well Done indeed!!!... More 

Helpful?
1 Thank Sandra O
gm_Starfish4Palmas, Manager at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments and scoring. It is a proud to read messages like yours that fill us with satisfaction due to the recognition of a "well done job", because our goal is to meet your needs and expectations and that is why we carry on improving our instalations and service. Looking forward to seeing you in... More 

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