We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Starfish Cuatro Palmas

Avenida 1ra entre 60 y 64, Varadero, Cuba (Formerly Hotel Cuatro Palmas Varadero)
Hotel amenities
Starfish Cuatro Palmas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #13 of 59 Hotels in Varadero
A recent review
3 of 5 stars reviewed 5 days ago
Days9 Toronto, Canada
Add Photo Write a Review

199 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    54
    112
    22
    9
    2
See reviews for
39
85
15
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (199)
  • Mar-May only
    (105)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (24)
All months
Toronto, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This ended up being a great place to vacation. Look, it is Cuba. The room is clean but older and no frills. it is a small resort with one simple pool, that is well repaired. The food is average, lacks choice but they do cook it well enough(no partially raw meat or fish here). The beach though, is amazing and... More 

Was this review helpful? Yes 2
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments, overall about our staff. As you could see, they work hard in order to satisfy our guests and friends. For this reason it is a personal satisfaction and proud to read comments like yours. Thanks again More 

Kuopio, Finland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayd here with a friend for about a week. Travelled used solitaire (Do NOT use the company). The hotel okay okay on cleanliness. We had ants in our first room, they came in did something to them and they disapeared till the next morning. When asked for a new room we got that no problem. Aircondition was very good.... More 

Was this review helpful? Yes 1
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments which always help us to improve. I regret to know that the food has not been satisfactory as you wish and in this sense, for the next time, I would like to ask you to get in touch with me or any member of my staff in order to solve whatever the issue.... More 

Lanark, Canada
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this is one the best hotels in varadero,i will be going back and back to this hotel again.. check this hotel out you will not be disappointed.i couldn't believe how good the food was, breakfast fresh fruit drinks,lunch on the beach or in the dining room was very good and dinner ,there was always a great selection of fresh food... More 

Was this review helpful? Yes 3
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments. It is a proud to know you are really enjoying our food and Beverage Service and of course all the other services we can offer you all along your stay in our hotel. It will be a pleasure to receive you once again whenever you want. Best regards More 

Toronto
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Starfish cuatro palmas Checkin - fairly fast and efficient although we were given a 3rd floor room despite my request for a ground or lower room due to the fact that I was still recovering from recent surgery for a broken hip and stairs were quite difficult. When they saw me walk in with a cane they were quick to... More 

Was this review helpful? Yes 4
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments. I would like to explain you what it was not told when you bought your pack. All requests except the Room size are ON REQUEST as the hotel cannot guarantee all or many of these, for various reasons. Furthermore, let me say that we are concerned about our customers to the point that... More 

Miami Beach, Florida
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful Hotel. The service are incredible. The staff is highly qualified. My visit was amazing. My family enjoy the quiet and health environment. In the Center to Varadero. Close to the City, Close to shops places, Closes to Discos Dancing. Excellent Food, and excellent drinks. Amazing in all Aspects. The next year will visit again.

Was this review helpful? Yes 3
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments. It is a pride and personal satisfaction read positive comments about the staff, service and everything we can offer in here. It is also a pleasure to share your comments to the entire team of our staff. we hope to see you again with us in the future. best regards More 

Cambridge, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2015

Went to cuadro palmas from June 4 th to June 18 th.it was the best.we had an ocean view room.the gentleman that was keeping an eye on everything whose name is German De Pombo was very impressive. I watched him check every meal before opening the buffet and constantly keep an eye on everything. The room was great and the... More 

Was this review helpful? Yes 9
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for yuour comments. It is a peasure and aproud for me to read things and comments like yours. I can assure your that all the staff will be happy knowing your opinion and satisfaction. looking forward to seeing you soon, receive meanwhile our best regards More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015

Didn't no what to expect as booked this package holiday last minute. We flew from Gatwick with Cuban airlines, although the flight was delayed due to cabin crew arriving late which we later found out is the norm. The flight was one of the best ever, the cabin crew were first class in all aspects of there job. There was... More 

Was this review helpful? Yes 2
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments. It is really proud for me as the GM of the Hotel to read opinions like yours and a satisfaction for all the staff to know about those. Looking forward to seeing among us in the future, receive our best regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

I've been here for four times, and I'm waiting for my next vacation to go back!! Everything is perfect here for me and for my wife! Wonderful beach, nice city centre, friendly staff, and the most importanf, 55 Chevy and Amazing classic cars everywhere on the road! More than fabulous! Feeling like back to 50's in America!!!!🏄

Was this review helpful? Yes 1
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thanks for your comments and happy to know you really enjoy your stay among us. It is nice to know that someone is enjoying the "almendrones" ( the name used in Cuba to refer to this type of car ) like me, so next time we can have a sit on a terrace & enjoy watching passing the cars... see... More 

Barcelona, Spain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2015

Hello everyone! As far a as I can see all the comments regarding this hotel are in Spanish which could give you a false conclusion that the resort is focused on spanish speaking customers. But its not like that at all. All the staff at this hotel speaks english and what is more independently of the language in whch you... More 

Was this review helpful? Yes 2
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review
Google Translation

Hola Pareja!!! Muchísismas gracias por vuestros comentarios que se son de corazón y por eso tienen mucho más valor para... More 

Whistler, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 11, 2015

We have stayed at the Cuatro Palmas many times. We like the location. I am only going to review the improvements we saw between our last stay in November 2014 and April 2015. Full disclosure - I work in the tourism industry and am a stickler for good customer service. MANAGEMENT: In all the times we've stayed at the Cuatro... More 

Was this review helpful? Yes 5
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thnak you very much for your comments. We are happy to hear comments like yours and in such detail, so it helps us to discover what our customers observes and care about certain details that we are improving day by day to guarantee a better service and customer care. These comments help us to continue in this line, with the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

251 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (232)
Viewed
Hotel & grounds (58)
Viewed
Dining (24)
Viewed
View from room (11)
Viewed
Pool/beach area (50)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (2)
Viewed
Bathroom (1)
Viewed
1:42
Videos (1)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Pool/beach area (10)
Viewed
Room/suite (2)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Varadero
0.0 mi away
Ottley's Plantation Inn
Ottley's Plantation Inn
#1 of 6 in Basseterre
4.5 of 5 stars 386 reviews
0.0 mi away
The Westin Dawn Beach Resort & Spa, St. Maarten
0.0 mi away
Princess Heights Hotel
Princess Heights Hotel
#2 of 7 in Oyster Pond
4.5 of 5 stars 517 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
South Caicos Ocean & Beach Resort
0.0 mi away
Royal Palms
Royal Palms
#1 of 3 in South Hill
5.0 of 5 stars 34 reviews
0.0 mi away
Resort Catalonia Punta Cana
Resort Catalonia Punta Cana
#76 of 98 in Punta Cana
3.5 of 5 stars 72 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay