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Starfish Cuatro Palmas

Avenida 1ra entre 60 y 64, Varadero, Cuba (Formerly Hotel Cuatro Palmas Varadero)
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1 room 1 guest
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Starfish Cuatro Palmas
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232 Reviews from our TripAdvisor Community

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Traveler rating
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    125
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    3
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45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
  • All months
    (232)
  • Mar-May only
    (105)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (24)
All months
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself was not bad. It was very clean at all times. The housekeeper did a great job cleaning our room and nothing ever went missing. However, some bartenders in the hotel were not the friendliest and tend to ignore you and the other bartenders over by the beach were super friendly. The food was not bad. My girlfriend... More 

Was this review helpful? Yes 3
Laval, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The problem with this hotel (and Cuba in general) is that there's staff that realy cares about you and others who don't give a damn. In summary for Cuatro Palmas: Food (buffet) : Very good (lots of seafood) Food (à la carte) : Excellent (try the filet mignon) Service at the restaurant : Very Good Service at Frontdesk : Is... More 

Was this review helpful? Yes 5
Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For our first trip to Cuba we were very happy with this resort. We stayed in the colonial section and it was excellent(no issues)House keeping did a great job. All staff were great our waitresses we had were fantastic and looked after us very well all week and the gardeners kept the grounds perfect and spoke to us each day.... More 

Was this review helpful? Yes 7
Fredericton, Canada
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located in the fun part of Varadero. The hotel is weathered, but for the economical traveller, it's perfect. The ocean view rooms are old but clean. There were a few items that were broken, ie the lock on the patio door, but nothing we couldn't live with. The pool is lovely and warm, the ocean is... More 

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The lobby bar team is my team. Please let them know Jimmy is coming back in October & this time he's bringing 6 more friends. Looking forward to those 4:00am hamburgers by the beach. I've stayed three separate times last year and three in this year. Sometimes one week, sometimes two weeks and other times 3 days. We love the... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I needed a vacation,a place to relax and to reboot. This place was just what needed,it's not a five star,but the service we were given was excellent. The rooms were clean,the pool was exceptionally clean and the beach was amazing. The food was very good,specially a la carte which had a terrasse with a beautiful sunset view... More 

Was this review helpful? Yes 6
Longueuil, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

July 06 to 20th 2015 - Only 20 minutes from Gomez Airport - Atmosphere, staff, food, 80% good - rooms just OK...needs to be repainted and need new towels... beautiful beach - pool OK .- Made many trips to Varadero - first time at Starfish Cuatro Palmas - going back again in september to same hotel. good location near all... More 

Was this review helpful? Yes 2
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments. It will be a pleasure to receive you on September and show you all the improvements made in this two months. We are always working to guarantee a better service day by day More 

Montreal
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well just back last night from our one week summer vacation and for once changed hôtel... Great location, food was good hot under Cubain standards, our room was sadly not in the renovated part that most have been raving about, ours was ok clean but really just ok... Many other vacationers had bad rooms, problems with AC mold and other... More 

Was this review helpful? Yes 1
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments. All of them are important for us over all those which help us to improve our service. It is a pleasure to inform you that we carry on fixing and improving our services and instalations More 

Toronto, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 24, 2015

This ended up being a great place to vacation. Look, it is Cuba. The room is clean but older and no frills. it is a small resort with one simple pool, that is well repaired. The food is average, lacks choice but they do cook it well enough(no partially raw meat or fish here). The beach though, is amazing and... More 

Was this review helpful? Yes 4
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments, overall about our staff. As you could see, they work hard in order to satisfy our guests and friends. For this reason it is a personal satisfaction and proud to read comments like yours. Thanks again More 

Kuopio, Finland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 12, 2015

I stayd here with a friend for about a week. Travelled used solitaire (Do NOT use the company). The hotel okay okay on cleanliness. We had ants in our first room, they came in did something to them and they disapeared till the next morning. When asked for a new room we got that no problem. Aircondition was very good.... More 

Was this review helpful? Yes 1
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments which always help us to improve. I regret to know that the food has not been satisfactory as you wish and in this sense, for the next time, I would like to ask you to get in touch with me or any member of my staff in order to solve whatever the issue.... More 

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