This was our sixth stay at this wonderful little hotel , we have developed some fantastic relationships at this hotel and always enjoy the friendly welcome from all of the staff. In the past we have stayed in the Palmas section across the street but this time were upgraded to the Colonial area and thoroughly enjoyed this quiet and quaint... More

The location of this resort Is fantastic If you like night life, bars, restaurants, shops outside of the resort. The beach Is amazing and just steps away. The location of the resort makes It extremely loud at night - there was only one quiet night while we were there. We heard the "Show Time" show every night we weren't at... More

We stayed at Mercure Cuatro Palmas from April 13-20, 2013. Here is a short summary of my findings: Room We had an oceanview room in the hotel section. The room was very clean with two double beds. The air conditioning worked well. Our bathroom was a little dated, and the soap dish/toilet paper holder were very rusty. Overall, very clean... More

Ok, don't let the title sway you, this is a 3 star hotel, maybe 2.5. It is very dated, needs alot of painting, upgrades to rooms. The location is fantastic, it is close to many restaurants and many small vendors, and only 7 cuc taxi ride from the main market in Varadero. We found the staff to be pretty nice,... More

This hotel is a classic example of how bad some Cuban Hotels can be. Shabby, worn out, poorly maintained, lots of litter on the grounds and the interior of the building. The main lobby bar smelled of vomit. The rooms were worn, and spartan. The mini-bar was empty. Front desk informed me that if I wanted drinks in the mini-bar... More

The only good aspect I can remeber aobout this hotel is the location, is very close to a beautiful beach. All the rest is really bad qaulity, the services, the hospitality. All inclusive with terrible food. Don't recommend to anyone.

I've just came back from Cuba and have my memories very fresh about this experience. For my accommodation in Varadero chose Mercure Cuatro Palmas because I have an Accor loyalty card and saw the hotel facilities were nice and cool. First of all, the location of this hotel was perfect for me. It was just in front of the beach... More

I just returned from this resort Wednesday past and to say the least we had a wonderful time. Grab a cerveza, this will be a lengthy review! My partner and I (he is 28 and I am 29) left from Toronto on a Sunwing flight leaving on time. The complimentary Champagne, and hot meal with wine are always appreciated. Side... More

This had to be the worst hotel experience I have had, and I have travelled all over. The desk staff is rude, insolent and always act as if they are doing you a favor. We had a toilet that did not flush for over two days. They told us us to walk to the hotel lobby, but our crappy, dirty,... More