Value - Cheap and Cheerful is what comes to mind. We paid only $700 taxes included person out of Toronto. We booked early (Fall 2008) and got a steal of a deal. The package rates went up to $1100 then eventually sold out so we were glad we booked early. Excellent value. Location - This is a centrally located hotel... more

Very nice stay at Cuatros Palmas! Right on the beach and it is so beautiful! You just can't go wrong with the location. The resort is kept very clean. Our rooms were kept clean as well, although they don't change the towels. Maybe once during our week stay! Hey, its Cuba! Our room was 1101 in the main building. It... more

This was my first trip to a Caribbean destination and my first stay in an AI hotel. This was my husband's first trip to Cuba but 3rd time in an AI. We stayed at the Cuatro Palmas for two weeks over the Spring Break this year. In short, we had a fabulous time and would definitely return! My husband compared... more

I planned a trip for myself and a group of 16 friends (aged 19-22) to stay at Mercure Cuatro Palmas for an ending of University getaway/party. We were looking for something basic, as long as we had a decent room to sleep in, a beach and BOOZE! CHECK IN: Firstly, arrival to the hotel and check in was quite slow,... more

Loved this hotel...amazing staff...excellent food and good variety...within close proximity to shopping and nightlife...entertaining shows and lots of activities to take part in... more

Positive: location, beach, small but very talented entertainment crew and colonial style of the hotel. Negative: Very rude guy when we arrived...when I mentioned we had booked for the ocean side..He was very indignant stating "you will never get an ocean room you are in the Cameleon section and that was that! Rude!! Food was plentiful but pathetic! I got... more

We stayed this year at the Palmas for only two weeks, starting January 17th. It was a Palma Real flight and we up-graded to the Cuatros Palmas. We have stayed at the Cuatro Palmas for a total of five times, been to Cuba seven times, this is our first time posting a review. Our first year we stayed out on... more

Negatives: - I went to this resort with a couple of girlfriends and it was definitely not what i expected. The grounds are not well maintained with a lot of rusting, cracking and tearing seen on the tiled outdoor floor, bottom of the pool, and walls. - Our group was split into three separate rooms which ended up being extremely... more

Our third time in this hotel, there are good reasons we keep going back. We got to know the staff, they treat us like friends. A small gift or a tip here and there goes a long way in Cuba. The hotel needs some upgrading- we had tiny ants in the room, no toilet seat, the doors don't close tight(... more