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All 59 Varadero hotels

Hotel Riu Varadero

4.5 of 5 Resort (All-Inclusive)   |   Varadero Cuba, Varadero, Cuba
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  • Reviews (2,839)
  • Photos (2,737)
  • Amenities
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  • Room tips (927)
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Hotel Riu Varadero
Ranked #26 of 59 hotels in Varadero
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2,839 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (927)
Date | Rating
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English first
Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We arrived on Sat. July 12th at around 3:30 pm with a party of 12 family members, the front desk staff don't have a clue on what they are doing and are very rude people. As we were checking in the front desk staff asked for our passports as she required information from the passport, she asked that we leave... More

Was this review helpful? Yes 8
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was with my family and friends at this resort, on July 11- July 22, 2014. In this resort: 1- Beach great. 2- Entertainment not the best. 10:30 no more activities like the Iberostar Laguna Azul, which was close to this resort, where the activities where going on until late. 3-Room service was good. 4-Rooms were ok, with some problems... More

Was this review helpful? Yes 5
Seagrave, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Worst resort i have EVER been to. Very rude and unhelpful front desk workers. Food was very bad but could live with that if other things were good. WIFI never worked or they had some excuse not to give us WIFI cards despite being advertised on the package. Had no water one day for 8 hours so couldnt even use... More

Was this review helpful? Yes 5
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here with a large group of friends in February 2014. At that time I had read almost exclusively horrible reviews about this resort. My overall experience at this resort was a good one. PROs: Beautiful beach, large pools, swim up bars, the snack bar by the pool CONs: the resort is large and if you have the misfortune... More

Was this review helpful? Yes 3
Toronto, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

Compliments to the beach, rooms and pools for cleanliness. Staff was generally helpful and kind except for the front desk. Shortages of toliet paper, soap and paper towels sporadically around the pool and the theatre bathrooms. Too many flies in the buffet area around the tables and the food servers. Lunch and dinner was basically the same - mostly pork... More

Was this review helpful? Yes
Toronto, Canada
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at Riu Varedero July 12th. We got there around 4 in the afternoon, and we were hot and thirsty. No one offered us any drinks or take our luggage. The lady at the front desk was on the phone the whole time while checking us in. We did not get any information about the hotel or any one showing... More

Was this review helpful? Yes 5
Dorval, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

My first ever post on trip advisor is to spare you all from this disgrace of a hotel! How can RIU have its name associated with this place?? Between 4 adults we all agreed this is hands down the worst resort we have ever been to. I personally have been to 20 resorts over the past decade and can honestly... More

Was this review helpful? Yes 7
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort itself is lovely apart from the pools and overall appearance - which looks inferior and is completed by the well kept property vegetation. The beach is amazing and the water is very swimmable. Do not expect much from the food as it is Cuban, but is still edible. It gets noisy at times from the pool but mostly... More

Was this review helpful? Yes 3
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We have vacationed to other Riu resorts with amazing experiences. However, this experience was something else. We arrived home this morning from the riu Cuba. The hotel it's self was ok... Cons - Dirty pools Very unfriendly staff, not eager to help or please. One of our rooms had three people therefore should of had 3 beach towels. It took... More

Was this review helpful? Yes 7
Vancouver, BC
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel surroundings beautiful, gardens well kept and diversity of flowers, plants and trees impeccable. Right on beach. Atlantic ocean is beautiful, clear water and temperature awsome. No hesitation to get in water. Morning till noon, water is refreshing. Afternoon, water is hot. However there's a welcome breeze most of the time. Make sure to take mosquitos' sprays for early morning... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Beach towels(82)
  • Snack bar(72)
  • Very good(46)
  • First day(21)
  • Great time(17)
  • Bad reviews(16)
  • Main buffet(15)
  • Pool area(14)
  • HOT WATER(14)
  • Not enough(13)

Additional Information about Hotel Riu Varadero

Address: Varadero Cuba, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:4.5 star — Hotel Riu Varadero 4.5*

2,737 photos of this hotel

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Pool/beach area (677)
Bathroom (54)
Room/suite (298)
Hotel & grounds (570)
Dining (202)
View from room (78)
Videos (3)
Family/play areas (16)
Other (836)

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Other (4)


Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#20 On the Beach Hotel in Varadero #22 Top resorts Hotel in Varadero #22 Luxury Hotel in Varadero
Hotel Class
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