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Hotel Riu Varadero

| Parque Natural Punta Hicacos, Varadero 42200, Cuba
Hotel Riu Varadero
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3,498 reviews from our community

Traveler rating
    710
    1,163
    884
    452
    289
See reviews for
986
1,404
46
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,134)
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Saint John, New Brunswick, Canada
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed yesterday NEW

This resort is not a 5 Star! This was my fourth trip to Cuba and my last, Upon returning to Canada I have been so sick that I have been to the hospital twice in three days. The food was absolutely the worst I have ever eaten. Absolutely terrible, The coffee and milk carafes are filthy and the coffee cups... More 

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Toronto, Canada
Contributor
20 reviews 20 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Cuba. I will begin my review by saying that with all the information available online today, anyone that is planning to visit an all-inclusive type resort in Cuba and is expecting great service, food, or accommodations will likely be disappointed. A 5 star in Cuba (they can call it whatever they want) is not... More 

Was this review helpful? Yes 4
Toronto, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was my second stay at the RIU Varadero in the last 3 years and to say that this hotel is slipping would be an understatement. When my family and I first traveled to Cuba we were very impressed with the RIU, everything was perfect. Great food, friendly staff, clean rooms with fresh towels daily, fantastic kid friendly shows and... More 

Was this review helpful? Yes 3
Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was staying in Riu last week with my husband and 2 kids (11 yo and 18 months old). Honestly, couldn't find much difference between 3.5 stars resort we stayed 5 years ago and this 5 star resort. But it wasn't terrible. Most of the comments (negative and positive) are true, so your experience will mostly depend on your attitude.... More 

Was this review helpful? Yes 2
Surrey, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just got back stayed March 15 to 23 , 2015 After reading all the bad reviews we were worried. The beach is outstanding, it truly is wonderful the not so good is to get a chair you have to get up at6 am because people put towels on beach chairs to reserve it's very cheeky and not necessary. Food is... More 

Was this review helpful? Yes 3
Montreal, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

Resort was nice but very big. Not enough of everything. Been to Cuba many time this place had to worst food. Same menu every night, food barely warm. Buffet seemed to run out of everything no plates no salt and pepper no red wine, no more pasta sauce. Better eat early. Scam on the beach you must claim your beach... More 

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Great beach & great pools for kids, not deep, swim up bar, nice grounds, adult only section, food okay, room by pool good, no ocean view rooms but can get rooms closer to beach, lobby bar fun with live entertainment, overall fun place

Was this review helpful? Yes 1
Sherwood Park, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We had been 'guaranteed' a ground floor room for health reasons.. Got there in the wee hours of the morning and ended up 3rd floor with a promise to get us one the next morning. Indeed, we got one - for an additional 100 CUC. But this upgrade gave us entitlement to a coffee pot! Stay away from 3rd floors... More 

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I visited the Riu during our spring break, I had a great time! Staff had big smiles and were very friendly, (even with no tip) they value our presents and of course money. I was in the adults section, deluxe section. Food was good, **bring ketchup, hot sauce, salt and pepper, butter, in the packets, as they run out quick... More 

Was this review helpful? Yes 2
Saskatchewan, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Rooms - roomy, needs updating Beach - beautiful Food - not much selection and not so good tasting Staff - very friendly, helpful, awesome Entertainment - good Overall had a good time at this resort, would rate it a 3 star not a 5 star.

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Hotel Review Summarization

What travelers say

  • Beach towels(70)
  • Snack bar(67)
  • Very good(39)
  • First day(19)
  • Great time(14)
  • Bad reviews(14)
  • Main buffet(13)
  • Pool area(12)
  • HOT WATER(9)
  • Rooms are clean(8)
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