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Hotel Riu Varadero

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4.5 of 5 Resort (All-Inclusive)   |   | Parque Natural Punta Hicacos, Varadero 42200, Cuba
Hotel amenities
Hotel Riu Varadero
Ranked #25 of 59 Hotels in Varadero
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3,073 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (996)
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Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

Went here on Christmas week and I was very happy to leave and go home. I've been to 9 other Riu hotels in Mexico and Dominican Republic, but this one has nothing to do with Riu standards. They have no idea what tourism and customer service is. If you like to spend your vacation waiting in lines, this is the... More 

Was this review helpful? Yes
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is a nice resort. We stayed on the adult side. Everything was great. As with most trips to Cuba its the staff and people that make the difference. The topic on everyones mind guests, staff airline staff ,,,,,was the huge groups of Asian guests. Sitting in the gourmet restaurant dressed appropriately overshadowed by a table of young Asians in... More 

Was this review helpful? Yes 2
Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Keep in mind that this resorts capacity is 2,000 people. Line ups can be long but move quickly. Even though its a large resort we never felt like it was crowed. I was disappointed by the food on the first day but then it seemed to change and there was much more variety to choose from. Maybe it was because... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in Riu Varadero for 7days Dec 18 to 25 lots of fun and my kids are very happy with the pools and fabulous ocean !!!! We are definitely going back with my sis and her family!! Nice people around specially to the people on the buffet area (Rodolfo) he help us a lot !!! Thank you and the... More 

Was this review helpful? Yes 2
Ottawa, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our stay at the RIU Varadero (December 7-14 2014) was absolutely wonderful. We enjoyed it so much that we are going back for two weeks in early January. We stayed in the Deluxe adult only section, which I believe was worth the extra money – we got to check out 2 hours later (2:-00 p.m.), the rooms are larger, and... More 

Was this review helpful? Yes 13
Alexei C, Director de Relaciones con Clientes at Hotel Riu Varadero, responded to this review

Dear "Sharron D" of Ottawa (Canadá), thank you very much for taking the time to report on Trip Advisor your lovely comments following your stay at the RIU Varadero. I am glad to know what this holiday is spent so well and hope that we will see you soon back in our facilities. A big hug from the beautiful island... More 

Windsor, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Pools: both pools are huge one near the snack bar has a show every 15min always busy, yet the far one near the reception is quit and really nice if you looking to relax and tan and have no one to bother you. Towels: If you are up early you might be able to get one before you the place... More 

Was this review helpful? Yes 1
Alexei C, Director de Relaciones con Clientes at Hotel Riu Varadero, responded to this review

Dear "Michelle G" Vaughan (Canada), thank you very much for having reported his impressions about your stay at the RIU Varadero and highlight the work of our waitresses whose main task is to satisfy our customers. Glad to know how it has gone so well with us and thank you for highlighting the friendliness of our staff and service in... More 

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was expecting more from a newer all inclusive (I have been to a 4 star all inclusive in Mexico and this did not compare). Hotel staff said the Riu was only 4 yrs old. Seemed more like 10 or more with no maintenance. We stayed in the Deluxe Adult Section. We had numerous rooms in our group. Room 34306... More 

Was this review helpful? Yes 5
Mississauga, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed Dec 10-17. The pool and beach were great and very well kept. The food was actually pretty good and the service was first class. I recommend getting the Superior rooms as they are right across from the main pool and closer to the beach. The regular rooms are farthest from the beach and you may end up with... More 

Was this review helpful? Yes 5
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 2 weeks at the Riu Varadero and enjoyed it but communicating with home was difficult since Internet & Phone service is not the best in Cuba … but Leonid always tried to help us get connected. The Director Jose and the assistant directors Cristobal & Carlos and others were always eager to please … we had special dietary... More 

Was this review helpful? Yes 4
St. Catharines, Canada
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My and my Fiance stayed from Nov 28 - Dec 5th. This was our first trip to Cuba. We decided on the Riu because of its modern look. This was an amazing resort, we stayed in the adult only deluxe section, room 30306. Priv section included our own a la carte, Cigar bar, pool, priv beach area. Our maid was... More 

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Beach towels(70)
  • Snack bar(67)
  • Very good(39)
  • First day(19)
  • Great time(14)
  • Bad reviews(14)
  • Main buffet(13)
  • Pool area(12)
  • HOT WATER(9)
  • Rooms are clean(8)

Additional Information about Hotel Riu Varadero

Address: | Parque Natural Punta Hicacos, Varadero 42200, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:4.5 star — Hotel Riu Varadero 4.5*
Number of rooms: 1110
Hotel Style:
#3 Spa Hotel in Varadero
#19 On the Beach Hotel in Varadero
#20 Top resorts Hotel in Varadero
#21 Luxury Hotel in Varadero

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