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Grand Memories Varadero

Km 18 1/2 Autopista Sur | Parque Natural Punta Hicacos, Varadero 42200, Cuba (Formerly Hotel Riu Varadero)
Grand Memories Varadero
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140 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Montreal, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I had a wonderful time at the Grand Memories Resort. I specially liked the buffet due to variety of meals served everyday. And the resort's garden and layout are absolutely gorgeous. I can't say enough about the staff specially Graces and Onay at the resto who were really amazing in taking of their guests. Will be coming... More 

Was this review helpful? Yes 3
Saint John
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My mother sister and I spent a week from May 2 - 9th in the Deluxe section for the second year in a row. Last year it was under Riu management and was great. This year under new management, it was even better. We had a fabulous week and saw many improvements over last year. There were improvements from the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Reading the negative reviews in trip adviser is about as useful as reading ikea manuals. I went from April 28- May 6th. Don't believe the petty complaining that people write about. The experience was amazing. The food was great. My girlfriend is extremely picky (she doesn't even like bacon (crazy I know) but she never complained about the food. The... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

May 2nd -9th Food- We never have expectations when we go to Cuba, We go because of the people and the their beaches.This was our ninth time in Cuba. The buffet was great! We even had lobster on Friday night. And we made a couple lovely friends working in the buffet. If anyone wants great service ask for Rouben! He... More 

Was this review helpful? Yes 3
Mississauga, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our first trip to Cuba and were a little concerned after reading the mixed reviews on this site.Now I understand that people write in only when they have a bad experience ,and very few people come back to write good reviews .The place is amazing ,excellent attitude of the staff ,every single person goes out of their way to make... More 

Was this review helpful? Yes 3
Halifax Region, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I traveled to this resort with my cousin May 7-14 and we had an awesome time! We stayed in the deluxe adults only section and can't say enough about the staff there. Our butler/bellman Jose was the sweetest man and couldn't do enough for us. Roxana and Isletta at the snack bar provided wonderful service, all with bright smiles for... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled to this resort from May 2-9, 2015. We were two couples look for a big resort with great pool and decent food, and we were not disappointed! Yes, we tipped, yes, it's Cuba, and yes, the food could be better, BUT! The staff are awesome, the rooms was clean, the bed comfy, lots of towels and mini bar stocked... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Super people and a resort that continues to please. Our third time here in four years. Pay the extra and stay in the adults only if you are travelling as a couple . The staff are like family. A big thanks to Dennis at the adult pool. He was amazing....again. We will be back in spring 2016!

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am now staying at this wonderful and huge hotel. The staff is lovely, always smily and helpful. The rooms are spacious and very clean. Good entertainment programme, don't miss the Michael Jackson show on Friday evening!!!. Nevermind if you are a fuzzy person, you wil always find something to eat. There are seven different kinds or fish and meat... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This was my first tropical vacation and it certainly didnt disappoint me. Heard lots of mixed reviews about grand memories (riu) but i will forsure reccomend this resort to anyone who asks. Food- i expected to strave on my vacatiom cause everyone says how bad the food is. I sure didnt starve. The buffet was great! And made a couple... More 

Was this review helpful? Yes 1
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