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Be Live Experience Turquesa

Las Morlas, Km.12,5 | Reparto La Torre, Varadero 42200, Cuba
Be Live Experience Turquesa
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1,245 reviews from our community

Traveler rating
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267
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you are looking for the Four Seasons for $800/week then you won't be happy. If you are looking for a well run, friendly resort...this is it. We found the staff to be exceptional. They were always available and helpful. Sure the rooms could use an upgrade but I wasn't buying the place so for a week totally doable. The... More 

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Overall, I was really disappointed with our trip to Cuba and with the Be Live Turquesa resort in particular. I found things disorganized and lacking. It was hard to know who you were supposed to talk to about things like trips, it took 2 days to get a lock for the safe in our room and several times we had... More 

Was this review helpful? Yes 1
Grande Cache, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room we had was basic, but it was on the last row at the back of the resort, so very close to the beach. We found the staff to be very friendly and helpful, especially the chamber maid. The food was ok, though breakfast wasn't the best. We would definitely return, even though the beds are a bit on... More 

Was this review helpful? Yes 1
Springdale, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel Turquesa is not a place to visit if you want a restful interesting holiday. Terrible beds, bad food and or the most part unhelpful, unfriendly staff. We were very disappointed. The only good thing I can say is that it is a quiet resort. There was no wifi and no assistance from staff in locating wifi.

Was this review helpful? Yes 2
Gent
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent the last week in this hotel in Varadero and were most satisfied about our holiday, and about the accommodation of the hotel, keeping in mind the price that we paid. We also like to compliment the friendly staff. The animation team did a great job in entertaining the guests. We also had a great evening watching the extremely... More 

Was this review helpful? Yes 3
Nova Scotia, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although this was my first Cuba experience, I was travelling with others who have been to several resorts throughout Cuba. We were looking for a vacation spot to relax and enjoy the sun, sand and ocean... we were not disappointed. The beach is beautiful and the people very friendly. I found the resort to be clean and well maintained. I... More 

Was this review helpful? Yes 2
Grimsby, Canada
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I don't understand why there are complaints about this resort, it was excellent in our opinion. Just a note though that if you check in in the A.M. to bring a bag with your suits and shorts, because check-in time is 4:00 p.m. Food was excellent and the al a carte Italian and Mexican was great. Service was very good... More 

Was this review helpful? Yes 11
Toronto, Canada
2 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 12, 2015

I've been to Varadero several times in the past few years, about twice a year I like to go. I've never written a review before, and was hesitant to write one now, but for different reasons than before. The other resorts I've been to, nothing stood out. Here, we were shocked and pleased and also torn between feeling the need... More 

Was this review helpful? Yes 14
Ottawa, ON
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 8, 2015

Can't really find a whole lot to complain about other than the hotel is geared towards an older crowd and pretty much shuts down at midnight...that being said, it's not necessarily a bad thing! We ended up having a really fun, super relaxing week and were up bright and early every day to hit the beach! If you want to... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 6, 2015

We were there for five days during the March break week and we loved every minute of it. The lady at the reception desk was polite and gracious despite it being 3am and there being cranky travellers. When we missed breakfast because we'd slept in, the servers directed us to the snack bar. The entertainers at the beach were super... More 

Was this review helpful? Yes 3
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