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2.5 of 5 Hotel   |   Alturas de Versalles km 1/2 | Reparto Versalles, Santiago de Cuba 90700, Cuba
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Hotel Versalles
Ranked #5 of 12 Hotels in Santiago de Cuba
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54 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this hotel January 29th, 2015. The hotel is located on a hilltop south of the city center in Santiago de Cuba. The rooms were clean. The staff was excellent. The food was average but good. A visit to the city is possible everyday. I went to the Morrow Castile which is located near this hotel. If you are... More 

Was this review helpful? Yes 3
Susana5588, Director Comercial at Hotel Versalles, responded to this review

Dear Hal: Thanks for your nice comments about our pool, our food. Our staff has received your compliments and appreciates your effort to communicate it to others. Thanks for your point of view about the clean rooms and the possibility to go the Morro Castle, from know about the Cuban history. We hope that some day you will come back... More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

I find myself there as with my family in the Hotel Versalles, all the world are so kind. I return to this in December for the fourth time within one year.The hotel is really well located in the center of Santiago and let us have accèes easily in car of taxi. It is a not too big Hotel and it... More 

Was this review helpful? Yes 1
Susana5588, General Manager at Hotel Versalles, responded to this review

The General Manager in Cubanacan Versalles Hotel answered to this opinion. Dear Mr. Robidas: Thanks a lot for your encouraging words. Your appraisals have been very well accepted for all the personnel and a motive of satisfaction and pride. It is a pleasure to know that you were pleased and wish to return again to our hotel. We hope that... More 

Oshawa, Canada
5 reviews 5 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 1, 2014

I have been to cuba multiple times... and almost all the times I go to santiago... originally I booked at Los corales for 3 weeks may 5th - 26th... about a week an a half in the resort closed so they moved us to hotel Versalles.. the waiters in the kitchen were unbelievably rude. There was zero entertainment. Alot of... More 

Was this review helpful? Yes 2
Woking, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Hotel Versalles is located in the south of Santiago de Cuba City, few meters from the historical center of the city and in a high point known as Alturas de Versalles, with view of the city with its steep streets. Hotel services: Pool also available for children. There is a la carte as well as a buffet restaurant, a night... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014

The Hotel Versalles is a lovely place to stay in Santiago. The staff in the hotel are very friendly and willing to help. There is a nice pool, and the restaurant has decent food. It is outside of the main city itself but still very close, and easily accessible by taxi. Well worth a visit.

Was this review helpful? Yes 1
Sarnia, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2014

Hotel Versalles is great hotel with awesome staff. When you consider it was built in the 60s and up keep is always going. It is a $10.00 cab ride from airport, $3 to Parque Cespedes. Food is great remember your in cuba. If you would like more info about this hotel email Steve at reservas@hotelversalles.co.cu thanks everyone

Was this review helpful? Yes 2
Top Contributor
50 reviews 50 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 5, 2014

Located slightly outside town the hotel has rooms located around the grounds with easy access to the pool and main buildings. Service good and helpful. Food quite acceptable and staff did best to meet specific needs. Dining room hot and stuffy so best to breakfast outside

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The Hague, The Netherlands
Top Contributor
157 reviews 157 reviews
146 hotel reviews
178 helpful votes 178 helpful votes
2 of 5 stars Reviewed January 2, 2014

We stayed here two nights. The room and bathroom is rather basic. Many mosquitos. Pleasant attached terrace. Food in the restaurant is bad. You can dine outside, al fresco, with a lovely view of the lights of the city - as the hotel is located on a hill (but far away from town).

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2013

It was amazing to come back to this hotel after 4 years and few months and see what I saw. It was June 27 for 3 nights and then August 23 , 2013 in the way back from a Cuban trip , and nothing to do with what I had before. Both clean, pool & room and young-improving staff including... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 27, 2013

Perhaps we were fortunate that in our first room the safe fell off the wall and almost landed on my husband's foot, as this meant we were upgraded to one of the 2-storey buildings across the road overlooking the pool. Our new room was by far the largest we had in Cuba, was spotlessly clean and seemed quite new. The... More 

Was this review helpful? Yes 3
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Additional Information about Hotel Versalles

Address: Alturas de Versalles km 1/2 | Reparto Versalles, Santiago de Cuba 90700, Cuba
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Hotel Class:2.5 star — Hotel Versalles 2.5*
Number of rooms: 61
Also Known As:
Hotel Versalles Santiago De Cuba

73 photos of this hotel

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Pool/beach area (11)
Hotel & grounds (31)
Room/suite (7)
Dining (10)
View from room (3)
Family/play areas (1)
Bathroom (1)
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