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Roy's Terrace Inn

Santa Rita 177 | Santiago de Cuba, Cuba, Santiago de Cuba 90100, Cuba (Formerly Hostal Martin y Gisel)
Roy's Terrace Inn

195 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We lucked into a room here. We didn't have a reservation but picked Roy's sort of at random from the list in Lonely Planet and snagged the last room for our 3 nights in Santiago de Cuba. And boy were we happy we did! Roy and Diego have created a beautiful, warm inn and made us feel right at home.... More 

Was this review helpful? Yes
Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

This casa particular was an incredibly wonderful place to stay. The room was very clean and comfortable and the bathroom was also kept meticulously. The breakfast was beyond delicious with a basket of delicious bread, fresh eggs, a jug of cafe con leche and a huge portion of fresh cut fruit. The staff was very accommodating, and I enjoyed greatly... More 

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Switzerland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

What a calm and nice place to stay in the heart of Santiago de Cuba! Roy as host is a wonderful Person, taking care to his guests. Terrace is just a dream, cooking of Roy's team even more than a dream. It is absolutely worthwhile to have dinner at the terrace. We can warmly recommend that place to other tourists!

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The best service (including fluent English hosts) we received in Cuba. Roy and Diego take no short cuts and will do everything to ensure you have a brilliant stay. They advised us on our agenda, made bookings and recommendations for other casas, arranged washing and were so welcoming and accommodating. The orchid-drenched terrace is something out of a movie -... More 

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Leuven, Belgium
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great little casa, with the most friendly and helpful owners, delicious food, nice and clean rooms, beautiful terrace and excellent location. Roy and Diego make you feel at home the minute you walk in, with small attentions and good tips. We even got a special surprise for our honeymoon! Roy and Diego, a big thanks to you and the rest... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having made 10 visits to Cuba over the last 15 years and travelled all over the island, I can honestly say that Roy’s Terrace Inn is the best Casa I have ever stayed at. It ticks all the boxes: great hosts, great staff, great service, great food (both the breakfast and the evening meal), great room with excellent shower/toilet and... More 

Was this review helpful? Yes 1
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Without a doubt the most incredible place I have ever stayed in my entire life. It is beyond amazing. YOU MUST STAY HERE. They were extremely accommodating for my two friends and me. Easily the best part of the entire trip.

Was this review helpful? Yes 1
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dearest Ben, It was a massive pleasure to host you and your friends in our home. May I say that with customers like you guys it becomes very easy to deliver good service. It certainly was a pleasure meeting you. Thank you ever so much for appreciating all our efforts to satisfy our guests. We certainly hope that all of... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Roy's Terrace Inn is the perfect place to explore Santiago de Cuba and to learn more on Cuban life. The location is perfect, the hosts speak several languages fluent and are kind and very helpfull. they really made me feel at home and helped me to get the best out of Santiago! Moreover, the food there is great and everything... More 

Was this review helpful? Yes 2
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dearest Esther, What to say but a big thank you for giving us such a amazing review on here, we truly appreciate it! We are so glad your stay with us was a wonderful one. It makes us extremely happy to see that all our efforts to please our guests are enjoyed and appreciated. We cannot wait to see you... More 

London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was a gem, we stayed two nights. The guys were lovely (with amazing English) and the ladies cooking was delicious. Great roof top terrace in a great city. PS. Roy please tell the ladies the mango leaves worked a treat for Séamus!

Was this review helpful? Yes 1
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Seamus, Thank you for such a lovely review, we hugely appreciate your kind words of prasing. We are ever so glad you enjoyed our food, our roof garden, our familiy and of course our great city of Santiago de Cuba. I have indeed told the ladies that their magic fingers and their knowledge of the traditional Cuban medicine has... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It was a short stop in Santiago de Cuba but I enjoyed the time spent in this place. Roy and Diego are two sympathic guys. They speak english very well and Diego french as well, so he could give us good advices. The breakfast and the diner are really good, and very abundant!! The terrace is beautiful and the room... More 

Was this review helpful? Yes 2
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Lisette, Thank you so much for all your lovely comments, they are appreciated indeed. We are very glad you enjoyed the delights of your cuisine, the cleanliness of our rooms, our lush terrace as well as our privileged location and service. Please come back and visit us again soon. Next time please bring along your family and friends so... More 

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