We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Roy's Terrace Inn

Santa Rita 177 | Santiago de Cuba, Cuba, Santiago de Cuba 90100, Cuba (Formerly Hostal Martin y Gisel)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Santiago de Cuba
Check In Check Out
Show Prices
Management photos
Roy\\
View Map
Add Photo Write a Review

244 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Tallahassee, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 28, 2015

The ownership and staff are genuinely concerned for ones comfort and enjoyment. The rooms were spotless and food excellent and bountiful. Very central location within a unique setting, Highly recommended. Enjoy!!!

Helpful?
2 Thank 194gottago
Gloucestershire, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2015

What a charming real Cuban casa in the heart of Santiago de Cuba. The location was perfect for our needs as we could walk everywhere. Lovely places are nearby such as Casa de la Trova, where we danced until we dropped dead. The majestic cathedral, main square and many more. Really delicious food at the terrace, with lovely views of... More 

Helpful?
1 Thank Katherine D
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Katherine D, Thank you so much for your kindness and for taknig the time to praise our work and efforts. It is very rewarding to see our guests coming as customers and leaving as friends. Please, come back soon to see us again. All the best from the Roy's Terrace Inn family! More 

Brussels, Belgium
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 24, 2015

Our stay at Roy's was genuinely hyper-nice! What a nice bunch of people work here. It was like joining a Cuban party from the beginning until the end. They are very spontaneous people and the truly know what tourists need for a good stay at their casa and in their city: loads of info, directions, help and tips! On top... More 

Helpful?
3 Thank Jules W
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Jules W, First of all thank you so much for your amazing review. We are so glad you had so much fun at ours; we still remember the gatherings every evening at the terrace, you, your friends, our staff and fellow travelers were gathering up there for a good laugh and one or perhaps two Cuban drinks... We are... More 

Munich, Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 23, 2015

What a contrast with our previous accommodation...! The house was really near most city's attractions so we could walk everywhere. The terrace was a blessing, a perfect place to relax, enjoy the music and superb Cuban traditional food. The room was spotless with comfortable beds and functional amenities. The ladies were amazingly helpful and kind to us. They even spoiled... More 

Helpful?
2 Thank Thomas H
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Thomas H, We still remember you wandering around the kitchen every evening, lol... Both auntie Miriam and Keyla still comment about how mischievous you were trying to learn their little kitchen secrets! We can honestly say that you were a real breath of fresh air and the Roy's Terrace Inn Family is looking forward to your next visit. A... More 

Moscow, Russia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 22, 2015

Everywhere you go or look at Roy's Terrace Inn you will find a friendly face ready to help and serve! We stayed at this charming casa particular in Santiago de Cuba for three nights and my girlfriend and I agree that those were the most fun nights we spent in Cuba. Roy, Diego, Rafael and the ladies made sure we... More 

Helpful?
1 Thank Алексей А
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Алексей А, Muchas gracias for your lovely comments! We are very happy you appreciated all our efforts to make you feel welcome. That is what we do best at Roy's Terrace Inn, as we try by all means to satisfy the needs of our dear guests who are our most important reason. Thank you for recommending our casa and... More 

Amsterdam, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 22, 2015

Top notch B/B. Perfect location. Very spacious and comfortable room and also nicely decorated. Traditional Cuban food at its best, we hugely recommend the creole and the seafood. Terraces to die for with plenty of vegetation, lush trees, gorgeous flowers, orchids, mojitos, cubalibre and lots of Cuban music. Unique views of the Cathedral, the harbour, the Sierra Maestra and constant... More 

Helpful?
1 Thank Antje V
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Antje V, We cannot thank you enough for such a great review expressing and sharing with the Tripadvisor community your positive experiences at our casa. Thank you for praising our food, our terraces, views, breeze, greenery and service. Auntie Miriam, Marilis and Gleidis send their love to you guys. They cannot wait to see you again and cook new... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 21, 2015

I spent the month of August in Haiti and decided to pop over to Cuba for a visit. Let's just say the trip got off to a very rocky start. If it wasn't for Roy, Diego & all of the help at Roy's Terrace Inn, I may have had to fly right back to where I came from! Do yourself... More 

Helpful?
3 Thank SteelersJenn
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Hola Jennifer, What to say but a massive thank you for such a fantastic review!!! We are glad we made you feel at home and we wish we could have done more to help you when you were in need. The minute you walked through the door you became part of our family and you will always remain so. Say... More 

Boston, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 21, 2015

A quirky, sort of arty and clean place with comfy rooms, this house became our choice while we were still in Haiti. We were lucky enough to find availability with only one week in advance! We have but words of praise and encouragement for this "casa" and the commited team that runs it: a staff of really kind and joyful... More 

Helpful?
2 Thank Abigail N
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Abigail N, We've had many nice guests at our casa throughout the years, and you certainly qualify as one of the most charming ever. Many thanks for letting everyone in the Tripadvisor community know about how you felt at ours and those more specific details you enjoyed the most. Say hello to Roger and please tell him there are... More 

Florence, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 21, 2015

Location near the historic city center. Large rooms with private bathroom, equipped with every comfort and carefully detailed, very clean. Unique interior patio, with typical plants. Beautiful terrace on the roof where you can enjoy excellent dinners and delicious breakfasts. All this is nothing compared to the kindness and helpfulness of the owners.

Helpful?
2 Thank sabrina s
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Hi guys, Grazie mille for your lovely coments. With guests like you guys, it is very easy to deliver good service. You were simply THE BEST!! Thank you for the pictures, the videos and to Christian for taking the time to share with us his photography tricks. We all remember you with a big smile. A big hug. More 

Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 21, 2015

My wife and I booked a room here while we were still in Haiti. We wanted this casa as it is well ranked on TA and we can say that all the previous travelers were right indeed! The casa owners booked a taxi to pick us up at the airport. Even though our flight was delayed the taxi driver waited... More 

Helpful?
2 Thank Roger N
Questions? Get answers from hotel staff and past guests. Ask a question

198 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (111)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Dining (18)
Viewed
Family/play areas (5)
Viewed
Business center/function rooms (1)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (87)
Viewed
Hotel & grounds (20)
Viewed
Dining (2)
Viewed
Room/suite (5)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Other (56)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Santiago de Cuba
0.0 mi away
Princess Heights Hotel
Princess Heights Hotel
#2 of 7 in Oyster Pond
4.5 of 5 stars 598 reviews
0.0 mi away
Ottley's Plantation Inn
Ottley's Plantation Inn
#1 of 6 in Basseterre
5.0 of 5 stars 432 reviews
0.0 mi away
The Westin Dawn Beach Resort & Spa, St. Maarten
Show Prices
Show Prices
Show Prices
0.0 mi away
Royal Palms
Royal Palms
#1 of 3 in South Hill
5.0 of 5 stars 42 reviews
0.0 mi away
Sol Hotel
Sol Hotel
#3 of 7 in Oyster Pond
4.5 of 5 stars 143 reviews
0.0 mi away
A Peace of Paradise
A Peace of Paradise
#1 of 1 in Praslin Quarter
4.5 of 5 stars 32 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities