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Roy's Terrace Inn

Santa Rita 177 | Santiago de Cuba, Cuba, Santiago de Cuba 90100, Cuba (Formerly Hostal Martin y Gisel)
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214 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (64)
  • Jun-Aug only
    (67)
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    (38)
  • Dec-Feb only
    (45)
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Adelaide, Australia
Level Contributor
111 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights and found this Casa to be perfectly located being close to Parque Cespedes. The room was excellent, the food was great and the staff friendly and efficient. Dinner on the roof terrace was relaxing after a hot day walking around town. Never got to actually meet the owners to talk to which was a shame.... More 

Was this review helpful? Yes 1
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear holidaysplus, We have read your review on our casa and we have to say that we cannnot thank you enough for providing and sharing your impressions on our home's assets such as the great location, the cleanliness and our two lovely terraces where all of our guests love to spend quality time and socialize. We are also very happy... More 

UK
Level Contributor
161 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a beautiful Casa, in a great location in Santiago. We stayed here for 3 nights. Breakfast was very good as was the vegetarian dinner we had on the first night. Rooms were very well equipped and tastefully decorated. Just minutes walk from the cathedral, I would highly recommend this Casa.

Was this review helpful? Yes
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear UkSkigirl, Many thanks for your good review on our casa and for taking the time to share it with the travellers community. We are so glad that you have enjoyed your stay at ours and hope that it will leave a happy memory that brings you back some day. We certainly hope to see you again. Best regards, Roy... More 

Den Bosch, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

While we did not actually stay at here we did eat there. Diego (one of the owners) made quite a few calls to get a good place to sleep and helped us wholeheartedly with this. I've seen the rooms though (to make some pictures of them) and they were well furnitured and looking very nice. I got talking to both... More 

Was this review helpful? Yes 1
RoyPerez, Propietario at Roy's Terrace Inn, responded to this review

Dear Merijn, We are indeed touched by your charming review! We are so glad that you had a great time at ours! We can't but be amazed at how much poetry has been instilled in your review and be admired at the fact that our little house has inspired all those beautiful words. Thank you ever so much for your... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015

Staying at La Terraza was an incredible experience: not only the location was great, the food delicious, and the ambiance magical, but the owners, Roy and Diego, go the extra mile to really make their house your house. If you are spending time in Santiago, I highly recommend staying here, you will not be disappointed!

Was this review helpful? Yes 2
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Olivier, Thank you so much my friend for writing such a lovely review! Please guys come to visist us again soon. You know our casa is now also your casa, we are family! All the best , and , once again, thank you for staying with us and sharing your positive thoughts with the travelling community. Warmest regards, The... More 

San Francisco, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 29, 2015

We lucked into a room here. We didn't have a reservation but picked Roy's sort of at random from the list in Lonely Planet and snagged the last room for our 3 nights in Santiago de Cuba. And boy were we happy we did! Roy and Diego have created a beautiful, warm inn and made us feel right at home.... More 

Was this review helpful? Yes
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

WOW!!!!! What to say after reading this but THANK YOU EVER SO MUCH!!! We are so glad you had a great stay at ours and we will be delighted to welcome you back in our home and our family. Thank you so much for you kindness and support. A massive hug from all of us here at Roy´s Terrace Inn,... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

This casa particular was an incredibly wonderful place to stay. The room was very clean and comfortable and the bathroom was also kept meticulously. The breakfast was beyond delicious with a basket of delicious bread, fresh eggs, a jug of cafe con leche and a huge portion of fresh cut fruit. The staff was very accommodating, and I enjoyed greatly... More 

Was this review helpful? Yes 1
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Hola Adam!!!, Muchisimas gracias por tu tan amable comentario! Honestly, thank you ever so much for taking the time to write this lovely review, we hugely appreciate it. It was our upmost pleasure having you in our home and we certainly hope to see you back here very very soon. Next time please bring along you entire family so that... More 

Switzerland
2 reviews
5 of 5 stars Reviewed June 14, 2015

What a calm and nice place to stay in the heart of Santiago de Cuba! Roy as host is a wonderful Person, taking care to his guests. Terrace is just a dream, cooking of Roy's team even more than a dream. It is absolutely worthwhile to have dinner at the terrace. We can warmly recommend that place to other tourists!

Was this review helpful? Yes
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Alex, Thank you so much for kindly recommending our place to other tourists, that is extremely kind of you! We are extremely happy to have known that you enjoyed our terrace so much, which as a matter of fact has been totally refurbished in the last few days, our gardener has been busy planting new exotic plants for the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

The best service (including fluent English hosts) we received in Cuba. Roy and Diego take no short cuts and will do everything to ensure you have a brilliant stay. They advised us on our agenda, made bookings and recommendations for other casas, arranged washing and were so welcoming and accommodating. The orchid-drenched terrace is something out of a movie -... More 

Was this review helpful? Yes
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Gillian, What to say but a MASSIVE THANK YOU for such a lovely review, we hugely appreciate it. Your kind words of prasing encourage us even more to carry on our daily work to ensure that all our guests are well looked after. From the bottom of our hearts, THANK YOU. Please come back to visit us again soon,... More 

Leuven, Belgium
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2015

Great little casa, with the most friendly and helpful owners, delicious food, nice and clean rooms, beautiful terrace and excellent location. Roy and Diego make you feel at home the minute you walk in, with small attentions and good tips. We even got a special surprise for our honeymoon! Roy and Diego, a big thanks to you and the rest... More 

Was this review helpful? Yes 1
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Hola amigos, Thank YOU both for choosing our home to spend not only your holiday but your honeymoon!, as we mentioned to you while you were here, that is very flattering to say the least!!! Thank you for such a lovely review, we are so glad you enjoyed the surprise we prepared for you for you honeymoon. I wish you... More 

London, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 7, 2015

Having made 10 visits to Cuba over the last 15 years and travelled all over the island, I can honestly say that Roy’s Terrace Inn is the best Casa I have ever stayed at. It ticks all the boxes: great hosts, great staff, great service, great food (both the breakfast and the evening meal), great room with excellent shower/toilet and... More 

Was this review helpful? Yes 1
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Terry, We so much appreciate your amazing review and the fact that you have chosen us as your favorite casa in Cuba and also one of your favorite places in Cuba. Many thanks for sharing your feelings and thoughts about our casa and about us with the rest of the world via this website, which is the best "trip... More 

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