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Hotel Casa Granda

Heredia No. 201 | entre San Pedro y San Felix, Santiago de Cuba 90200, Cuba
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Hotel Casa Granda
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Ranked #3 of 12 Hotels in Santiago de Cuba
A recent review
3 of 5 stars reviewed yesterday
radarharp Saint Augustine, Florida
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Augustine, Florida
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

I took a nice suite overlooking Parque Cespedes, and I too paid an excessive amount. The furnishings were great, and the air conditioning blew at a tepid level all night long. At dinner on the front patio I ordered and received a drink, then waited 17 minutes for the server to look my way again. I asked "Do people eat... More 

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Boom, Belgium
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4 reviews
4 of 5 stars Reviewed 4 days ago NEW

My sister and I visited Santiago de Cuba in july 2015 and stayed for 2 nights in Hotel Casa Granda. If you are planning to have a short stay in Santiago de Cuba I would recommend this hotel. It's in the middle of the city center, so you are in walking distance of most of the monuments and must-see places... More 

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Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel. Large roof terras with nice view over the city. Comfortable room (except that it was difficult to open the window) and bathroom. Restaurant on the terras downstairs was very good, especially the sandwiches and hamburgers. Coctails on the roof terrace were expensive and not very well prepaired.

Review collected in partnership with Galahotels.com

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2 reviews
1 of 5 stars Reviewed 1 week ago

Nice location but very poor service. A glass was smashed and a lot of glass shards went into my hand and no one in the hotel came to help out or clear the glass away. On a second occasion one of the staff knocked over my glass and bottle of water and then charged me for it. When I complained... More 

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Travelers are raving about these Santiago de Cuba hotels

Basel, Switzerland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed a week in Santiago de Cuba in Hotel Casa Granda with was the best places in travelling one month through Cuba. Book through internet and you will get an double room XXL bed for around CHF 50 (walk in rate is double price or more). The rooms have good standard and are clean. The stuff is very friendly and... More 

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Ensenada, Mexico
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel is located in the cathedral square and has a great terrace to have dinner and enjoy the view. The hotel is, however, poorly preserved, the rooms are not well isolated, it's got leaks (from airconditioning) and if it rains your room my flood too! I would definitely go for another option (particular Casa). The breakfast was OK, but... More 

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Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

- once nice place many juvenile crime thievery - empty square is - a nice place to Santiago three years that changed for the worse filthy - hotel with good parking and location - terrible breakfast + Nice view from the hotel terrace

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The location, view and patio terrace of this hotel is very nice. I enjoyed sitting on the patio and looking out on the lively square where people were played music and dancing. The nice thing about sitting on the hotel patio is that you won't get hassled by Cubans trying to sell you stuff (which will happen as soon as... More 

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Sebastopol, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first Cuba trip and this was my first stop. Others might complain or comment about the noise or level of luxury but remember, it's Cuba. That noise? Santiago de Cuba is the music capital of the country. And the hotel is just down the street from the fantastic Trova House. I'll take that kind of "noise" any day. Pleasant... More 

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Sao Paulo, SP
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 16, 2015

The hotel is nice, specially the bar at the top with fantastic views of Plaza Cespedes, but they are carrying on the 500 years celebrations and there were singing and shows all night long, we did slept because we were exausted, but take this in account before booking. It is very very noisy.

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Gerente G, Director General at Hotel Casa Granda, responded to this review

Dear Afagundes It fills us with satisfaction to receive positive comments. is very comforting to know that all our staff enjoy their stay with us, our staff works to satisfaccer all your needs and make you feel the most important thing in our hotel is theirs too. With respect to the festivities in honor of the 500th anniversary of our... More 

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