We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3.0 of 5 Hotel   |   Heredia No. 201 | entre San Pedro y San Felix, Santiago de Cuba, Cuba
Hotel amenities
  • Overview
  • Reviews (143)
  • Photos (104)
  • Room tips (16)
  • Location
  • More
Casa Granda
Ranked #6 of 13 hotels in Santiago de Cuba
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Santiago de Cuba
Check In Check Out
Write a Review

143 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
toronto canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Don't deserve four stars, light was not working in the room fixed going off again and again finally moved to a another room same problem I found out culprit was the air conditioner waited there and got it fixed, service was poor, excellent location, clean, spend most of my time on roof top, lot of restaurants in the neighbourhood.

Was this review helpful? Yes
Mechelen, Belgium
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This used to be a nice hotel..40 years ago. Our room was facing the square where parties going on till 5 am. Also the hotel has every Friday, Saturday and Sunday a cabaret show on the roof terrace. Normally till 1am, but there was loud music till 4 am the second day of our stay. When we addressed this to... More

Was this review helpful? Yes
Berlin, Germany
1 review
1 of 5 stars Reviewed June 17, 2014

We stayed in the hotel for 2 nights at the beginning of June 2014. The hotel is located right in the center of town, however, the rooms are terrible! Our room was dirty and dusty and we even had mold in the bathroom. Our bedsheets were dirty too. We would never stay here again! Breakfast is terrible and the only... More

Was this review helpful? Yes
Aberfan, United Kingdom
Top Contributor
91 reviews 91 reviews
41 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed June 7, 2014

Stayed with my wife during a visit to Santiago de Cuba. Rooms were basic but comfortable the hotel has a great central location and a good terrace bar I'd suggest not paying to visit the roof bar terrace if all you want is a drink as the service and mojitos are better in the lobby bar which also overlooks the... More

Was this review helpful? Yes
Top Contributor
51 reviews 51 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 6, 2014

It seems that it is one of the nicest - if not the nicest hotel in town. Right where the action is, the nicest tourist spots, etc. Hotel itself has a nice external architecture, but the interior, including the rooms, is not super. 2 or 3-star level. Plus salsa music all night long, no matter which room you choose. The... More

Was this review helpful? Yes 1
Coldwater, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 19, 2014

I have been to this hotel several times, but until this year only to have a drink in the rooftop bar and restaurant. The view from here is fantastic. A panoramic view of the city and a spectacular view of the angels on the cathedral next door. This year we spent 4 days at this hotel. The room was fairly... More

Was this review helpful? Yes 2
Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 11, 2014

We spend one night in that hotel on our 3 weeks trip in Cuba and it was the haw fullest one. In the middle of the night, two prostitute were knocking hard on our door. In the room next door, we could follow during the night the talking of two men about their experience with the prostitute... In general, the... More

Was this review helpful? Yes
West Hartford, Connecticut
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 4, 2014

We stayed in Casa Granda four nights at the start of a 12 night trip to Cuba. It was a wonderful location right on the cathedral square. With the Trova house right down the block there was music at all times of the day and restaurants nearby as well. We had a welcome drink at the rooftop bar our first... More

Was this review helpful? Yes
Top Contributor
115 reviews 115 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 28, 2014

This was the favourite hotel of our Explore trip in Cuba. Everyone had a decent room with no problems. The hotel is in a great location overlooking a square with the cathedral nearby. On arrival we had a very nice welcome cocktail containing rum and banana cordial. There is a nice terrace bar on the ground floor and a bar... More

Was this review helpful? Yes
Stockholm, Sweden
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 27, 2014

The location is very good and the rooms are quite spacious but I don't think they deserve four stars. The service was average ( the guards were very good though and took me to good restaurants the two nights I was there), the breakfast buffet was poor. What's more; the breakfast wasn't included the first arrival day which I think... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Casa Granda, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Casa Granda? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Granda

Address: Heredia No. 201 | entre San Pedro y San Felix, Santiago de Cuba, Cuba
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa Granda 3*
Also Known As:
Casa Granda Hotel Santiago De Cuba
Casa Granda Santiago De Cuba

104 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (105)
Hotel & grounds (49)
Bathroom (2)
View from room (5)
Room/suite (12)
Dining (4)
Family/play areas (2)
Other (31)

See which rooms travelers prefer

Bookmark for later
Save Saved
You added Casa Granda to your Saves list