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3.0 of 5 Hotel   |   Heredia No. 201 | entre San Pedro y San Felix, Santiago de Cuba, Cuba
Hotel amenities
Casa Granda
Ranked #5 of 13 Hotels in Santiago de Cuba
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160 reviews from our community

Traveler rating
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    18
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13
63
25
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Porto, Portugal
Contributor
20 reviews 20 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located in a central area of the city near the Parque Cespedes ... Near the hotel there is shopping and nightlife areas. The hotel has a terrace from where you can see a magnificent sunset over the city! The mojitos are good. The room is of good size have TV and AC. Recommend the hotel!

Was this review helpful? Yes 3
Tere V, Director de Relaciones con Clientes at Casa Granda, responded to this review

Dear Mr. Rui S. It was a great pleasure for all our collective, you have fell at home with us. Your kind remarks caused happiness to our staff, who wish receive your next holiday with a mojito cocktail that has been evaluated by you with the proper quality. At your next visit will witness remodeling in the product, since the... More

Saint Augustine, Florida
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooftop bar is very scenic, with a great view of the square. The mojito was tasty and adequate, but when I saw the 11 year-old Santiago rum I had to try it in a chilled glass. It was very smooth. A band played while we watched the day end and the city lights appear. If the noise level is... More

Was this review helpful? Yes 1
Tere V, Director de Relaciones con Clientes at Casa Granda, responded to this review

Dear Radarharp It's been a real honor for all the staff, you sir, have appreciated the quality of our mojito and taking the time to make it available through the site, see what has really enjoyed despite having tasted once. It was a shame for all customers like you have not had a stay with us and able to enjoy... More

Delft, The Netherlands
Top Contributor
269 reviews 269 reviews
68 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed August 12, 2014

The view from the large delapidated room was nice, could not really close the windows so sleeping was kind of complicated with all the noise, bathroom fawcetts did not function, personnel rater unkind and slow. But the view from the terrace on top of the hotel was interesting.

Was this review helpful? Yes 3
Sydney, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 8, 2014

Like much of Cuba, there is so much potential, but this once grand hotel seems to be lacking something. Don't get me wrong, the location of this hotel is fantastic and the views from the rooftop are amazing, and even the nightly entertainment also on the rooftop was fun. However, the rooms and bathrooms are very dirty. You could tell... More

Was this review helpful? Yes 2
Southern California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 24, 2014

I went to Cuba to experience the rich, vibrant culture of the country- especially in Santiago. There is no better place do this than to be based at the Casa Granda. It's atmospheric terrace overlooks the main square where you can sip a mojito or enjoy their fabulous breakfast while watching all the action below. View from the rooftop exceptional.... More

Was this review helpful? Yes 2
Salem, Oregon, United States, North America
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2014 via mobile

I loved this hotel. All the tourist sights were within close reach. The hotel has lovely old furnishings, but bathroom was new and spacious. The breakfast buffet offered a wide selection in a big open room. The trova house and salsa classes were seconds away. There were a multitude of great paladars for eating only minutes away. Many nightclubs close... More

Was this review helpful? Yes 2
toronto canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

Don't deserve four stars, light was not working in the room fixed going off again and again finally moved to a another room same problem I found out culprit was the air conditioner waited there and got it fixed, service was poor, excellent location, clean, spend most of my time on roof top, lot of restaurants in the neighbourhood.

Was this review helpful? Yes 2
Mechelen, Belgium
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 16, 2014

This used to be a nice hotel..40 years ago. Our room was facing the square where parties going on till 5 am. Also the hotel has every Friday, Saturday and Sunday a cabaret show on the roof terrace. Normally till 1am, but there was loud music till 4 am the second day of our stay. When we addressed this to... More

Was this review helpful? Yes 2
Berlin, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2014

We stayed in the hotel for 2 nights at the beginning of June 2014. The hotel is located right in the center of town, however, the rooms are terrible! Our room was dirty and dusty and we even had mold in the bathroom. Our bedsheets were dirty too. We would never stay here again! Breakfast is terrible and the only... More

Was this review helpful? Yes 1
Aberfan, United Kingdom
Top Contributor
99 reviews 99 reviews
42 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed June 7, 2014

Stayed with my wife during a visit to Santiago de Cuba. Rooms were basic but comfortable the hotel has a great central location and a good terrace bar I'd suggest not paying to visit the roof bar terrace if all you want is a drink as the service and mojitos are better in the lobby bar which also overlooks the... More

Was this review helpful? Yes 1
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Additional Information about Casa Granda

Address: Heredia No. 201 | entre San Pedro y San Felix, Santiago de Cuba, Cuba
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa Granda 3*
Number of rooms: 58
Also Known As:
Casa Granda Hotel Santiago De Cuba
Casa Granda Santiago De Cuba

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