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Isazul Hotel Las Americas

Ave. de las Americas y General Cebreco, Santiago de Cuba, Cuba
Isazul Hotel Las Americas
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76 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
24 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 25, 2015

The installation is great have a good restaurant to take breakfast, a little pool and 2 PC with pay internet connection. The bathroom is ok also, spacious and with all the amenities. The only think that I dislike was the sleep quality. The pillows are to high and hard and there are much sounds of the principal street that don't... More 

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Eindhoven, The Netherlands
Top Contributor
130 reviews 130 reviews
54 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 14, 2014

If you're looking for an hotel that is just outside of the city center and still within reach of the main attractions, this hotel and of course the luxury hotel across the street are a good choice. There are plenty of taxi's in front of the hotel or just across the street that can bring you down town. The main... More 

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Senior Contributor
27 reviews 27 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 5, 2013

I was in this hotel on august with my friends. The rooms was clean and there is a perfect breackfast, full of fresh and warm meal! There is also a nice pool and a disco inside the hotel. Near the centre in five minute we arrive at the main square of the city of Santiago de Cuba! I think this... More 

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Amsterdam, The Netherlands
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 27, 2013

Hotel Las Americas is a big hotel at the border of the center of Santiago City. It is well located, easily accessible, and has good service and decent rooms. One of its better assets is the swimming pool with canope and bar, where you can spend the hot afternoon hours, when it is too hot to dwell in Santiago City.... More 

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Appledore, United Kingdom
Top Contributor
178 reviews 178 reviews
51 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed August 21, 2013

This hotel has internet but costs £3 per half an hour and they ran out of cards. They have a nice pool and it was well placed for the Carnival being close enough without being noisy. The breakfasts were good with an omelette station. Coffee pretty grim though.The rooms were clean. The receptionist on the first night seemed ill and... More 

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new york city
16 reviews 16 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 19, 2012

Was booked to stay here by a tour for two nights and after reading the reviews was very concerned. But I found it to be a decent place. The front desk staff were friendly. At dinner we asked for some extra things and the staff was more than accommodating. The room was basic but clean. Don't remember if there was... More 

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London, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 12, 2011

Ignoring previous reviews and out of desperation we decided to stay three nights at this hotel. Big mistake. Got hustled outside and thought we would be safe inside but the hustler followed us in and shook hands with the receptionist !! What details are they sharing with outsiders!!? Breakfast staff are seriously rude. The room was clean but didn't feel... More 

Was this review helpful? Yes 7

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central america
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4 of 5 stars Reviewed March 17, 2011

We stopped for a night either side of a trip to Baracoa and it was nice split this way. The hotel has a good breakfast with lots to choose from the buffet and fresh omelettes. There are also some restaurants nearby- Bucaneros was the best. Its in an nice and safe location away from the centre but only a 30... More 

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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2010

the staff was very helpful. the pool was cool. the rate was great. I meen 25CUC`s with all u can eat breaky. in room safe. i didn`t like the fact that it costs extra for a guest. 15cuc. with breaky. i did recomend it to a Cuba travel buddy. Always in Cuba u have to watch everything. If in SantiegoDecuba... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 16, 2010

I agree with two previous reviews completely. This hotel is badly run and is not safe. There is definitely an unhealthy relationship between some of the hotel staff and the numerous hustlers prowling the area. There is also a breakfast waiter/chef (thin one with shaved head) who is extremely unpleasant toward hotel guests. On my last morning there I noticed... More 

Was this review helpful? Yes 1
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