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All 13 Santiago de Cuba hotels

Hotel San Basilio

3.0 of 5 Hotel   |   Calle San Basilio No 403 e/ Ca, Santiago de Cuba, Cuba
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Hotel San Basilio
Ranked #2 of 13 hotels in Santiago de Cuba
Certificate of Excellence 2014
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73 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Newcastle upon Tyne, United Kingdom
Top Contributor
62 reviews 62 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 26, 2014

The last stop of our drive from Pinar del Rio - the entire length of Cuba! And a lovely place to finish, parked the car outside and only moved it to head for the airport some 3 days later! Just along the street is the Museo de Ron, worth a visit. Our breakfast was ample and there are a host... More

Was this review helpful? Yes 1
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 5, 2014

The hotel staff are extremely friendly and helpful. We stayed over Christmas for 5 days and were very happy with our choice. Thank you for the bubbly, rum and other gifts. Many tripa's have raised concerns about noise but we had no real issues with loud music, one night it could be heard but stopped about 22:30. We had more... More

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14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 3, 2014

We just stayed for 2 nights in that small Boutique Hotel. We enjoyed the spatio with plants. Breakfast (ok) took place in a small but cosy living room. The hotel is perfectly situated for city site seeing. The rooms on the other hand are pretty small and dark and above all, we had loud music sound from a detached house... More

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Senior Contributor
30 reviews 30 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 17, 2013

This hotel looks to be very nice when viewed from the reception area but, unfortunately, that's as far as we got! Although part of the 'Cubanacan' group, and being advertised as accepting the 'Cubanacan' hotel vouchers, the receptionist refused to accept a voucher, even although there were empty rooms available. The receptionist was very friendly and spoke excellent English, but... More

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Ottawa, Ontario, Canada
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 11, 2013

We have stayed at this hotel twice (first in March 2012 and recently at the end of August 2013). Originally a large colonial home, it was converted into a hotel just a few years ago. It is conveniently located just 2 blocks away from the main square in Santiago de Cuba. The staff are very friendly and trustworthy (e.g. In... More

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Hull, UK
Top Contributor
82 reviews 82 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 10, 2013

There are just 8 rooms and it always seemed full, so book in advance? All the staff from the cleaner to reception were all so friendly. They only do breakfast as a meal, and of the 5 places we stayed on our recent visit to Cuba, this was the only place where breakfast was served to you at your table.... More

Was this review helpful? Yes 2
Top Contributor
61 reviews 61 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

We stayed 2 nights. Staff were always helpful; yes the neighbouring music was loud at times during the evening but use earplugs or just get so tired with the heat and walking during the day/night that you can sleep through anything! Really conveniently located one block from a lively part of town. The Artex bar that is around the block... More

Was this review helpful? Yes 4
London, United Kingdom
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 6, 2013

We really enjoyed the central location of this small hotel with stunning tiled courtyards. The rooms have high ceilings and have a high level of furnishing. Room 5 and 6 were subject to the amplified music from the night club behind. It as deafening, so beware if you are a light sleeper. We changed rooms and the two of us... More

Was this review helpful? Yes 2
Top Contributor
70 reviews 70 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 1, 2013 via mobile

This is a lovely hostal. Perfect location, easy to park outside, spotlessly clean and large cool rooms. But the noise from the neighbouring club is deafening - beware if you are a light sleeper or need an early night!

Was this review helpful? Yes 3
maldon essex
Top Contributor
78 reviews 78 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed April 16, 2013

Very disappointed in hotel, not what we expected at all. Avoid room 4 at all costs. What we are about to say is all true. Wardrobe door kept falling off. No hot water at all in shower in mornings. Toilet cistern handle broke. Air con very very noist. TV never worked. We were moved to another room which was better,... More

Was this review helpful? Yes 4
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Additional Information about Hotel San Basilio

Address: Calle San Basilio No 403 e/ Ca, Santiago de Cuba, Cuba
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Hotel Class:3 star — Hotel San Basilio 3*
Also Known As:
San Basilio Hotel
Hotel San Basilio Santiago De Cuba

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