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Islazul Costa Morena

Carretera de Baconao, km. 32, Sigua | Baconao Park, Santiago de Cuba, Cuba
Islazul Costa Morena
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154 reviews from our community

Traveler rating
    16
    47
    56
    25
    10
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We love Cuba, we stay for three months a year in another three star resort along the coast. We did not like Costa Morena at all. Food was awful, house flies, fruit flies and birds all over the food. Service in Dining Room was very poor, try just asking for water and it might come ten minutes later. Bread which... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
280 helpful votes 280 helpful votes
5 of 5 stars Reviewed 1 week ago

April 02, 2015 Left from GTAA no issues. Got the small bus with no holasun rep. One of the tourist has lots of luggage's and we have to wait for him for more than two hours. Arrival at the hotel is easy, repeated customers did not get any special services at all. Got the room in 5th block also 6th... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at Costa Morena for March break because it was the absolute cheapest option...paying extra thousand dollars for an extra star made absolutely no sense..we just came back today and here is the review : Great place if you are going on a low budget. The beach is not good for swimming but the natural pool and the very... More 

Was this review helpful? Yes 3
1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 21, 2015

My second trip to CM. Check in was fast, got room 401 in the old section. Room was fine. And I had hot water for most of my stay. Now I was near the disco so I did hear music into the night. Bring ear plugs just in case. Food was ok. My favorite meal is breakfast, so I loaded... More 

Was this review helpful? Yes 8
Huron County, Canada
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 7, 2015

I loved it here, but my expectations were low. I will return. It was the cheapest hotel, so I grabbed it. It was sunny and minimum 30 degrees everyday, everything else was bonus. The restaurant staff rotates every second day. The one crew was great, the other was slow and didn't care. This will be evident if you pay attention... More 

Was this review helpful? Yes 16
Waterloo ontario
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 6, 2015

Just returned from Costa Morena, 3rd times the charm. Many new improvements are being done. building # 4 being repaired should be reopened next season. was told there will be working on bigger hot water holding tanks (a must) making the gardens nicer and adding small touches like lights on the walls down by the beach,extra little patio area beside... More 

Was this review helpful? Yes 5
Toronto, Canada
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 15, 2015

Costa Morena is a very bad Resort,in fact the worst I had been in my life! I know , I decided to change in the last minute,but there should be advice about this hotel. 1. There was no hot water in the shower ,only two or 3 hours a day! 2. The only outdoor swimming pool .the water was very... More 

Was this review helpful? Yes 15
Brantford, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 30, 2014

Are you looking for a resort with clean and quiet rooms? Look no further! Costa Morena is not a 5 star paradise don't get me wrong, however its still a clean and relaxing place to visit. It is very quiet, its location is actually in a national park, Wildlife is abundant! Farms are surrounding the resort as are attractions. Various... More 

Was this review helpful? Yes 9
Winnipeg, Canada
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed September 12, 2014

This is a long and detailed review, so take your time if you hope to learn more for a successful trip to Costa Morena! I always enjoy travelling to Cuba, but I wanted to explore a new location and get away from my usual tourist haunts in Varadero. I booked an all-inclusive week at Costa Morena for $650 from Toronto,... More 

Was this review helpful? Yes 37
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed July 14, 2014

Not anymore, I am a reapitiant for many years. My last stay there was in January this year, always stayed for 6 weeks. Unfortunatly, the hotel new management, has not done anything to improve the hotel, the contrary, the hotel is runed down, the food is poor, the gardens complitly abandoned, the rooms clean but falling apart, no hot water,... More 

Was this review helpful? Yes 15
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