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All 13 Santiago de Cuba hotels

Islazul Costa Morena

Carretera de Baconao, km. 32, Sigua | Baconao Park, Santiago de Cuba, Cuba
Hotel amenities
Islazul Costa Morena
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133 people have reviewed this hotel

Traveler rating
    14
    43
    46
    21
    9
See reviews for
20
54
36
Business
0
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Welland, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

This was my first time in cuba, and i did not enjoy going to this resort. Our hot water in the shower was left on for two days and we asked the front desk 4 times to come turn it off. The maids did not change our bed sheets all week. The food was poor, not much of a selection... More

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Port McNicoll
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The only reason why I am giving this resort an average review is because of the snorkelling. The natural pool, (a ladder down into the ocean), had an abundance of sea life. We even spotted a 2 foot barracuda and 2 eels near the sea wall. There is a living reef a short swim out on the other side of... More

Was this review helpful? Yes 5
canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 6, 2014

They have a rec hall with a pool table, ping pong and also tennis courts elsewhere on the property. Could someone bring a set of billiard balls as they have the cues but no balls. Nice place out in the country with not much around it. You will meet plenty of friendly people. Tip the servers $1 and they greatly... More

Was this review helpful? Yes 7
Kitchener, Canada
1 review
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 23, 2014

So I traveled here from Jan 29 2014 for a week with my sister. Flight was fine, bus transfer was fine, just get some money at the airport, as the hotel will run out. Check in was fine, room was fine, 522 block. had two single beds in my room with a simple tv I got one channel CNN. I... More

Was this review helpful? Yes 17
Ottawa, Canada
Top Contributor
70 reviews 70 reviews
14 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed February 22, 2014

I went on a cycling holiday and after a lovely ride of about 85km we stopped at this hotel. The view from my room was lovely but the room could have been cleaner. I would rate it higher except for the fact that when it was supper time, I was stampeded with rude, pushy guests snatching up all what they... More

Was this review helpful? Yes 7
Ottawa, Canada
1 review
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 13, 2014

I wanted to sway my fiance to the wonders of traveling to the Carri bean. It was hard to say no with the great deal we got on visiting Costa Morena! We only paid around $460 each. The resort was small and intimate. You quickly came to know the staff and the entertainers. It felt like you were really visiting... More

Was this review helpful? Yes 10
Waterloo ontario
2 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 10, 2014

This is the second time i have been to Costa Morena. When you pay $500.00 for 1 week you get what you paid for,you make your trip what you want too. this is not a 5* hotel and this is not a place were you can expect to have your every wish and whim catered too. I will go back... More

Was this review helpful? Yes 9
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed February 6, 2014

It's not about the problem but how the problem was handled. This is my thinking after having spent a week at Hotel Costa Morena near Santiago, Cuba. It's not about the food..it was good even though there wasn't a lot of variety. It's not about the staff... they were friendly and courteous. It's not about the facility itself. It's a... More

Was this review helpful? Yes 12
Toronto, Canada
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed January 31, 2014

I went to this hotel expecting very little so my experience was pleasant as my expectations were low. Food was bad, every day the steamers had the exact same thing in them. 3 types of cabbage (boiled, shredded and red), 2 types of rice, spaghetti with red watered down tasteless sauce, lettuce and the odd vegetable. The fry to serve... More

Was this review helpful? Yes 16
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed January 30, 2014

This place is full of all people, it looks like an old age home for sick and disable people. No one speaks english or french, food is horrible, no beach,,very dirty and contaminated food. For same price, you can have much better in cuba. Sun wing should close this hotel.

Was this review helpful? Yes 5

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Additional Information about Islazul Costa Morena

Also Known As:
Islazul Costa Morena Hotel Santiago De Cuba
Islazul Costa Morena Hotel
Islazul Costa Morena Santiago De Cuba
Address: Carretera de Baconao, km. 32, Sigua | Baconao Park, Santiago de Cuba, Cuba
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #6 of 13 hotels in Santiago de Cuba

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