This trip was the best I had ever been on. The staff at Caracol are amazing - they go over and above their call to make your stay a good one. With friendly personalities and great opportunities to participate in activities around the resort - it makes it amazing. The food was good... it wasnt as to what people think... more

This is the best place to stay. With being a smaller resort, you get to know everyone. Never a lineup to be had, or trouble finding a chair. Everything is always kept very clean. Rooms are a little older and need some TLC, but very clean. I recommend the second floor, as sometimes the little ants like to visit the... more

I just got back from Club Amigo Caracol in Santa Lucia on April 10th 2008. I have to say I had such a great time and wishing that I had more time. I book with Nolitours and I flew with skyservice. The flight was alright except for the plane was an hour late getting to the airport. We then had... more

Super little hotel, with great staff, decent food (Cuban menu), OK entertainment; however the dancers were great (but very young, the five I saw ranged between 18 and 25). Kudos to Negro and his dancers, the boys Pepe, Richard and Luis. The skits from the entertainment staff were tired and they should rethink their program for that type of entertainment,... more

My boyfriend and I went to Club Amigo Caracol the first week of April. It was our first 3-star experience. I've always gone to 4-star resorts previously. We got a good deal for the week so I shouldn't complain too much but I would like to let you know of our experiences. The staff were great. If you are friendly... more

My second time to Santa Lucia. My first trip ever to anything tropical I stayed at Mayanambo and it was excellent. I walked around the other 3 resorts and thought Caracol would be the one I would like to stay at if I ever came back to Santa Lucia. I liked it's quiet appeal. So a year and 1/2 later... more

This was my third year in a row going to Cuba. For the price, this resort was actually really good and my two sons and I had a great time there. The Skyservice flight, while efficient and only three and a half hours long, was like being packed in a sardine can. I am 5'6" and my knees were hitting... more

I read many of the reviews before booking. I am an experienced traveller and a budget one at that. This was a good price so we said, why not? Keep in mind, if travelling with children, this may not be the best location. You must also note that there is a 3 hour wait at your airport to get to... more

We spent one week at the hotel, from March 13 to the 20, and we had a great experience. The people were very friendly and made us feel welcome as if part of the family. The chefs and the bartenders had a great sense of humor and there was not a moment we spent with them in which we were... more