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Islazul Gran Hotel

Maceo 67 B/ General Gomez and Ignacio Agramonte, Camaguey, Cuba
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Islazul Gran Hotel
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Juan, Puerto Rico
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Nice and clean hotel in the heart of Camaguey. I would stay there again should I ever go back. Food in the buffet was decent. The dining room has an amazing view to the city. Hotel personnel was nice and personable. Can't complaint!

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London, United Kingdom
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a central location on a pedestrianised street. The rooms are clean and spacious with TV, aircon, fridge, small balcony and clean bathroom with big shower (but a little weak and chilly - as many showers in Cuba are). The hotel has many amenities, cafe, garden bar, travel desk offering excursions, swimming pool, rooftop bar and restaurant... More 

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Birmingham, United Kingdom
Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
1 of 5 stars Reviewed June 11, 2015

Driving around Cuba my wife and I stopped of in Camaguay, a dump of a town compared to many in Cuba, Sancti Spiritus for example, which is making an effort to clean itself up. We stayed at the Gran Hotel as it was highly recommended as the best in Camaguay. Sullen recaption staff, couldn't car less bar staff and waitresses.... More 

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Sequim, Washington
Level Contributor
236 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed June 8, 2015

Stayed with a group at Gran Hotel in Camaguey. Room on the 3rd floor was clean and the buffet meals were average. Cigar store in hotel was helpful. Hotel is located in the center of town. The rooms are dark because of the shutters over the windows.. As a rule of thumb reducing the star rating of the hotel at... More 

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Tucson
Level Contributor
103 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed June 1, 2015

We stayed for two nights at the Gran Hotel as part of our tour to Cuba. It is an old building with a beautiful interior and some great old furniture. Our room was very basic and small (the bathroom door bumped into the sink) with two twin beds. But it had great air-conditioning and a nice hot shower so we... More 

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Gastonia
Level Contributor
138 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed June 1, 2015

This was a nice hotel with basic accommodations, a place to sleep and clean up. At first the beds did not look very comfortable, but I slept pretty well on them. Good hot water and pressure for the shower. Better that the previous hotel we stayed in. The pool area was a little small, but the second night there was... More 

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Tucson, Arizona
Level Contributor
144 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed here for 2 nights on out Cuba trip with Globus. Old hotel. Very quaint. Great location. I like old hotels, and this one was in Cuba, so didn't expect a Marriott. Was pleased with the room. Very clean. A/C not very good, though. Hotel staff pleasant enough. Huge breakfast buffett. But as with most government owned hotels and restaurants,... More 

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San Antonio, Texas
Level Contributor
118 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
1 of 5 stars Reviewed May 21, 2015

This is a government owned hotel. Not well maintained paint on window pains, pealing ceilings, limited hot water, etc. Food is only fair and the restaurant staff are neither friendly or helpful. Do not stay here unless there is no better place to stay in Camuguey

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San Diego, California
Level Contributor
135 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed May 11, 2015

This hotel is located on a walking street. It is in a good location for walking and seeing the area and it has a great rooftop bar and viewing area. The rooms, however, are very small and the bathrooms do not have a counter for placing toiletries. The air conditioning worked but was very noisy. They had only one key... More 

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Daylis S, Especialista Comercial at Islazul Gran Hotel, responded to this review

First of all, we would like to thank you for your comments about our hotel. Your opinions are always helpful in order to improve our service. We are very glad you liked the location of our hotel and that you enjoyed the beautiful views of the city you can enjoy from our hotel. On behalf of the Hotel´s Management, we... More 

Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 4, 2015

Small rooms with sometimes malfunctioning door locks. Poor room views but great rooftop view. Friendly staff. Interesting nightly entertainment. Good location for walks around the town. Swimming pool crowded with local folks. Breakfast buffet and dinner just average. Probably the best in town, however. Lovely town--don't let the hotel situation discourage you.

Was this review helpful? Yes 1
Daylis S, Especialista Comercial at Islazul Gran Hotel, responded to this review

First of all we would like to thank you for your comments and opinions regarding our hotel. The staff of our hotel works with the main goal to please our clients and make you feel as if you were at home. That is why we appreciate your compliments and also that you enjoyed the entertaining activities we prepare for you... More 

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