We stayed here in early June and found that it was a great place to base our trip from. Situated in Old Havana and walking distance from just about everything. Staff were friendly and helpful. Breakfast was tasty and a good variety, however the coffee, which I expected to be good in Cuba, was like what you get in the... More

Read mixed reviews before going. Very good hotel, check in smooth, found all staff very friendly and helpful, no problems. Large comfortable room, good bed and all facilities working. Had room looking inward towards atrium which I think was best, quiet at night as rooms on road could be noisy (we are in our late 50's). Excellent pool bar on... More

During a recent trip to Cuba we stayed at various Casa Particulare and all of them were all very pleasant experiences with lovely people. We decided to stay the last 3 nights at Hotel Saratoga in Old Havana. This was a very bad experience with staff that did not care at all about guests and did not provide any service... More

We stayed here May 17th to celebrate my birthday. We decided on the Jr Suite and were fairly happy with the accommodation. Initially we wanted to stay at Parc Central which is quite a lot cheaper, but they were booked and we really wanted to be in old Havana. Check in was ok as we were able to check in... More

Americans have very high standards for hotels so you just have to put it all in context. As far as Cuba goes this has to be one of the best in the country. The service is very good, better if you speak Spanish. I would almost call the Saratoga a boutique hotel as it is only 80 rooms. That all... More

stayed here from 14th - 18th may. the room ( a suite ) was nice and well maintained. the breakfast was sufficent and the staff were reasonably good especially the bar staff. The only issue hee in the Saratoga were the prices 5cuc for a corona beer with a 10% tax on top wow !!! walk 500mt to the hotel... More

The first 2 nights of our 3 week journey through Cuba we stayed in de Saratoga hotel. We had a spacious room on the 6th floor, on the inside of the hotel. Not the best view, but it's a quiet room. The wifi worked well and was free, something that proved to be an exception seen the rest of the... More

The hotel is ideally situated near the capitol and has a great rooftop pool/bar and decent restaurant. Rooms on the main thoroughfare are a little noisy and wifi is spotty. The place has been recently renovated and has relatively decent service. Beds are ok - but fluffy down pillows would be nice rather than the foam rubber thingie I had.... More

Based on reviews of Trip Advisor, we had requested our travel agent to book a junior suite on higher floors, 4th floor and above. To our dismay, we were assigned room 217. True to reviews, the 2nd floor was dismal. The smell of "oldness" was prevailing. The room itself, although nicely done, had only foot high windows. Despite tropical highs... More