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Hotel Saratoga

Prado 603 esquina Dragones | Old Havana, Havana 10200, Cuba
Hotel Saratoga
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827 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
101 reviews 101 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

From the moment we walked into the lobby, I knew that this was a hotel that needed an update. We stayed 3 nights the first time and returned for a further three nights after a trip too Trinidad. Our first room, on the 6th floor was very spacious but I hated the yellowish colour scheme and the rather dated decor.... More 

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Bucharest
Top Contributor
112 reviews 112 reviews
45 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed only 1 night but it was very difficult to sleep in the room because you could hear everything from outside and the whole night people were walking and speaking very loud. The windows from the room didn't stop at all the noise. The location was nice because the hotel is located in the old part of the city... More 

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London UK
Top Contributor
75 reviews 75 reviews
45 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 1 week ago

Cuba is not about food or good service. It is about a soul and the vibe of the various cultures of its people and this hotel is no different. Enter the lobby and you are confronted with a quaint collection of clocks. Behind the check in desks is some wonderful artwork. Art deco lamps in reception and colourful mosaic style... More 

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Corpus Christi, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Other reviewers have covered most my points. This is not a 5 star hotel by world standards, but is among the best in Cuba. US diplomats seem to stay here more than other hotels.The free wifi is a plus if you need to get emails while in Havana. It's slow for Internet searching and you will be blocked from US... More 

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Rochester, NY
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely small hotel, very conveniently located. Our courtyard room was very quiet, well appointed, with a huge bathroom. Hot water was a bit hit or miss, but that did not detract from our enjoyment. Nice breakfast too

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Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I really liked this hotel. It is in a great location for exploring the city and right next to the Capitol building. Our room was spacious and clean (514) with mini bar, large bathroom with bath and shower and flat screen TV. The front desk staff couldn't have been more helpful . Breakfast was a bit hit or miss with... More 

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london
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great centrally located hotel in crazy Havanna . The hotel had great rooms. Remember this is Cuba so the food is as good as it could be !!! The roof top pool was a welcome escape form the busy city . I would recommend this hotel.

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Leicester, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 4 nights (one 3 stay and another 1 night) here and found it an ideal base to see Havana. It is easy to walk into the old town and has a magnificent view of the Capitolo building. The mezzanine bar is magnificent. We had a room overlooking the square which was very noisy at night ! - we... More 

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Scottsdale
Top Contributor
455 reviews 455 reviews
90 hotel reviews
253 helpful votes 253 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is supposedly one of the two best in town so I'd hate stay in number three. Even Beyoncé and JayZ stayed here for their anniversary. Once a beautiful building the exterior is in now in serious disrepair. Our suite on the sixth floor was the size of a regular room in any American hotel. The floor is tiled throughout... More 

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Top Contributor
76 reviews 76 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in the Old District and is within walking distance of most of the main interesting sites. However, if you can't walk long distances then there's a hop on hop off bus which goes from a nearby hotel (2 blocks away), and is a great introduction to Havana. The hotel is clean and the staff friendly. In fairness... More 

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