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Hotel Saratoga

Prado 603 esquina Dragones | Old Havana, Havana 10200, Cuba
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1 room 1 guest
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Hotel Saratoga
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918 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights and found it was a perfect location for seeing the old town as well as the new areas. There is free wifi which is a bonus is Cuba. The rooms are large and clean and the bathrooms are well maintained. If you would like a quieter room then as for one which is an... More 

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England
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This should be a good experience, but the staff let it down. The receptionists are happy to spend an hour of your time checking you in. The restaurant staff have no real interest in getting you a coffee at breakfast until you stand up to ask. The food is definitely no where near 5 stars - one morning they did... More 

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Ipswich, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for the last leg of our Honeymoon. First impressions were excellent - the staff were helpful but not intrusive, they were able to answer all our questions with great knowledge and attended to any requests we had. One of these was for a Honeymoon upgrade - the receptionist gave us a new room with a better view... More 

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Orlando, Florida
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time that I have stayed in Havana and this has to be one of the best Hotels in Havana. The rooms are spacious and the food is above average. The pool area is very small, but it is decorated nicely and a great place to cool off in during warm summer days. The work out room... More 

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Cardiff, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Cuba is a fantastic country, vibrant and fun. It does however have a few challenges meeting tourist expectations. That's where the Saratoga comes in. Good service, great room. Located right on the edge of old Havana with many of the attractions in easy walking distance. And the roof bar is a terrific place to watch the sun go down over... More 

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Nashua, New Hampshire
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Mom & 14 year old daughter with Aunt (Mom's Sister) & Uncle (Mom's Brother-in-Law) wanted to see Havana before changes take effect. Connected with Leonardo Ordoñez and his modern air-conditioned Cab for sight seeing and trips to country.

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Brisbane, Australia
Level Contributor
88 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This is, overall, a really nice hotel with some thoughtful design touches. However, there's a lack of attention to detail that can cause problems. My 7th floor room had a gorgeous view over central Havana and a delightful window seat perfect for afternoon napping, which is what I did after my long trek back from Trinidad. Fortunately for us all,... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a credit to the cuban tourism department the hotel Saratoga is. I cj not rate our experience here more highly. Our aget suggested that a cuba 5star rating would not be the same as a 5star rating elsewhere. Our experience is that the Saratoga is. Over our 6 day stay I could not fault it. For a start the... More 

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Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

One of the main reasons for staying here was wifi. They have a connection but only in the bar area, it doesn't work in rooms. The rooms and bathrooms are alright, but a bit dirty. When it rained, the rooms filled with water because the shutters leaked. The bar area has food, which isn't very good and takes about 1... More 

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Witney, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is beautiful old hotel which still manages to be authentic and reflect the glory of the old days whilst having the standard of what we want today. The service was excellent though not always with a smile. The food in both restaurant and roof top bar was probably among the best we had in two weeks in Cuba. The... More 

Was this review helpful? Yes 1
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