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Hotel Saratoga

Prado 603 esquina Dragones | Old Havana, Havana 10200, Cuba
Hotel Saratoga
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852 reviews from our community

Traveler rating
    288
    375
    122
    46
    21
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91
485
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I miss you already, Saratoga! Knockout views of Capitol building from rooftop pool. Mezzanine piano bar for a relaxing Cuba libre before dinner. Delicious breakfast (check out the fruit and fresh juices). 5-star room comfort with cool rich yellow&green Spanish tiles and dark wooden furniture. Excellent location for Havana vieja and centre. Plus it's one of very few hotels in... More 

Was this review helpful? Yes 1
Lake Worth, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 7th visit to Havana. While we have stayed at other well rated hotels, The Saratoga is really the only way to go. This luxury boutique hotel is an oasis of calm and walking distance to all the splendor of old Havana and the regal prado. This was our 7th stay at the Saratoga. The service is exceptional!... More 

Was this review helpful? Yes 4
Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Saratoga for 2 nights 21st 22 April and one night on the30th April the hotel in my mind was very clean and a welcome retreat from the bustling Havana the breakfast is a good choice of food and the dinners we had were exceptional the roof garden is a pleasure to sit and watch the hustle an... More 

Was this review helpful? Yes 1
London
Contributor
18 reviews 18 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I didn't see any of the hotel hotels in Havana and in the local context it may be great but international expectations and ratings certainly need to be adjusted. As one of the other reviewers said avoid rooms on floor 1-2. They are incredibly noisy in particular if they face the street and my room was quite dark as the... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
Top Contributor
115 reviews 115 reviews
34 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I for $450 a night stayed in a suit that would cost 5 or 10 times that in the centre of most capital city's in the world and in spite of one or two Cuban maintenance issues it was the real deal with a huge amount of space two bathrooms ,two TV's two floors a huge amount of space and... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This wasn't my favorite hotel in Old Havana but the surrounding attractions make this worth the stay. Staff is friendly and bilingual. Safe transactions for sure. Rooms were a little small even for Cuba.

Was this review helpful? Yes 3
tokyo
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a charming hotel and hard to match in Havana....However, in Europe or Asia it would be 3.0 stars since the service is quite erratic (depends on day/hour and on person) and the rooms are just OK (a bit noisy, clean but with some leaks in shower). By all means avoid the inside facing rooms in floors 1-2 since... More 

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brighton
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Words can't describe the blissful relief of arriving here after a couple of nights in a state-run hotel (Del Tejadillo - avoid!) and a day spent wandering the dusty city in the heat. Our room was spacious, with a cool tiled floor, a coffee machine, and a wall of comfortable seating by windows overlooking the Paseo (a little noisy in... More 

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bangkok
Top Contributor
131 reviews 131 reviews
63 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a beautiful heritage hotel. What surprises me about many of the negative reviews is that people haven't understood this and complained that it's old fashioned! Of course it is, it's supposed to be. One even said the walls were a horrible yellow colour. Why give a bad review because you don't like the colour scheme? We booked a... More 

Was this review helpful? Yes 3
Totnes, United Kingdom
Top Contributor
94 reviews 94 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first trip to Cuba and we loved it...this hotel was our first experience of Havana and Cuban hospitality which is exemplary... after the hustle and bustle of a day out this hotel is a perfect sanctuary and the roof pool is a real bonus..when we return we will make sure we book this hotel!

Was this review helpful? Yes 1
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