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All 76 Havana hotels

Hotel Terral

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4.5 of 5 Hotel   |   Malecon | Malecon Esquina a Lealtad, Havana 10100, Cuba
Hotel amenities
Hotel Terral
Ranked #7 of 76 Hotels in Havana
Certificate of Excellence 2014
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249 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Penrith, Australia
Top Contributor
60 reviews 60 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located on the Malecón, Hotel Terral's location is more laid-back and less hectic than some places to stay. However, this puts the hotel some distance away from many of Havana's attractions and tourist services (like currency exchange). The food in the hotel is outstanding, offering local and international cuisine. The best thing about the hotel is the staff. Unlike many... More 

Was this review helpful? Yes 1
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear Sir, thank you very much for your comments about your stay at the Terral Hotel, our team hope to welcome you back again. Best regards, Lourdes Fernández More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really enjoyed this place and the staff were great. Breakfast everyday was fantastic also. If I was going back to Havana I would probably stay a bit closer to the old town - but this was only 20 mins walk.

Was this review helpful? Yes 3
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear customer, is very comforting to know your opinion of our services, especially our breakfast we do with great care. Thank you very much for your comments. Best regards, Lourdes Fernández More 

Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

We recently visited Hotel Terral for a short 3 night stay in Havana. A number of the hotels/properties along this section of the promenade are in a very poor condition, however the hotel has been refurbished to a good standard and offered pleasant accommodation. The staff were always very helpful and courteous. Special mention to one of the employess at... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 3
Madison, Wisconsin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 14, 2015

this is another Cuban hotel that starts with some real challenges to get a booking confirmation to get a room and customer service once you are there is lacking having said that it proved to be a funky boutique hotel in a historical area that's not too far from old Havana its also along the sea wall drive with a... More 

Was this review helpful? Yes 3
Cozumel
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 19, 2014

We have just returned from a family holiday in Cuba, encompassing varadero and havana. We looked at hotels on this website beforehand and Choese a beauty in the terral hotel. It is midway between the old and new Havana and us right on the maicon, ( famous Havana sea wall -8km long).this means that,although you have a 10 min walk... More 

Was this review helpful? Yes 5
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear Client, Thank you for staying at Terral and for your feedback regarding our facilities and services. We feel very happy to read you have had an excellent vacation with us. We feel happy to read you have had an excellent vacation with us and hope to welcome you back again. Lourdes Fernández More 

Ibiza, Spain
Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 18, 2014

Stayed in the Junior Suite in this hotel in December 2014. The views really were spectacular, however, the hotel service and room itself were not great. The spa bath in the bathroom didn't work. There were candles in the bathroom, but neither reception or the bar / restaurant had any matches / a lighter. The ventilation fan in the bathroom... More 

Was this review helpful? Yes 3
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 19, 2014

I chose this hotel with a junior suite which was on the top level of the building. Floors looked dirty, spa didn't work, dressing room needed more work, noisy aircon system, mouldy pillow..... Ummmm that's it... The view is spectacular.... It's very expensive to be in this hotel but the view makes up for a lot of its fails. I... More 

Was this review helpful? Yes 2
Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 27, 2014

Nice and friendly staff. Big and comfortable room, however a bit surprised that they did not have any toilet seat... :/ Great breakfast and most of the staff did speak English. Prime location to Malecon, and a fantastic ocean view! Recommended if you are staying for couple of days.

Was this review helpful? Yes 2
Ghent, Belgium
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 27, 2014

This hotel is located at the malecon. It's practically not possible to sleep well here because of the noise. All day and night long it seems like motorcycles, cars, are riding just beside the bed. Service in the restaurant is slow, though the food (menu) is nice. Too expensive and not well located.

Was this review helpful? Yes 3
Mexico City, Mexico
Top Contributor
62 reviews 62 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 25, 2014

We stayed here for 4 days and had a great time. The employees are all very friendly and helpful. The rooms are quite large, clean and modern decorated and since there aren´t many cars it´s not so noisy as you might think (we had a corner room on the 3th floor). The location from Old Town is ok, around 15... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Terral

Address: Malecon | Malecon Esquina a Lealtad, Havana 10100, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Terral 4.5*
Number of rooms: 14
Hotel Style:
#6 Luxury Hotel in Havana
#10 Business Hotel in Havana

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