We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 75 Havana hotels

Hotel Terral

4.5 of 5 Hotel   |   Malecon | Malecon Esquina Lealtad, Havana 10100, Cuba
Hotel amenities
  • Overview
  • Reviews (197)
  • Photos (137)
  • Amenities
  • Q&A
  • Room tips (35)
  • Location
  • More
Hotel Terral
Ranked #4 of 75 hotels in Havana
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Havana
Check In Check Out
Write a Review

197 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Invercargill, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Wonderful staff who organised a fabulous tour in 1955 Pontiac with an english speaking guide for us. Nothing was too much bother for them from dinner and show reservations to whistling up a taxi. Hotel was comfortable with a few little rough edges, nothing major. Good shower, comfy bed and nice food. Great views along the Malecon and across the... More

Was this review helpful? Yes 2
San Diego, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel staff where very friendly. The food was not good. When I booked the hotel it said it had a jacuzzi. Well to my surprise it didn't. It was just a bathtub. The cleaning staff were very good. As soon as we left the room they would start cleaning. Overall it was a OK. I'm not sure if I... More

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
Berkshire, England
13 reviews 13 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

We found staying at the Terral a pleasant experience and the large air-conditioned room was a plus. However, we couldn't get access to the balcony because the doors were locked tight, and some of the fixtures and fittings, such as door handles and light switches, were badly in need of repair. Typical was the toilet in the small restaurant and... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
16 reviews 16 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I think the main draw of this hotel is the undeniably gorgeous views of the Malecon. However, the interior is shoddier than the pictures on the website (smashed window on the entrance/ peeling skirting boards) but is generally decorated and maintained to a reasonable standard. My main gripe with this place was the blatantly dishonest staff member who told me... More

Was this review helpful? Yes 3
Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Terral is still a stunning hotel: great design, great location, great staff and - if you like to eat there - great food. I stayed there 6 times before and it almost feels like coming home when the super polite staffs welcomes me back. All the rooms are very comfortable, bathrooms spacious and you won't lack a thing during... More

Was this review helpful? Yes 1
Singapore, Singapore
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was clean and comfortable with nice and friendly staff and great breakfast. The only disappointment was the water heater broke down on our last night of stay, we were told that other guest were being upgraded to a five star hotel in town, but since it was our last day so we choose to stay. Thank god it was... More

Was this review helpful? Yes 1
Whitley Bay, United Kingdom
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights while visiting Havana. The hotel is located on the Malceon, its about a 15-20 minute walk from Old Havana. The rooms are massive all with a sea views and really comfortable. The staff are so friendly and helpful, they helped us organise Taxis, advised us on the best places to go in havana. We... More

Was this review helpful? Yes 2
Reading, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here with my husband for 4 nights during the first week in may 2014 and we loved our stay! Its a small boutique hotel with only 15 rooms that all have sea view rooms. The hotel is along the Malecon and have amazing views of thr ocean. The room was really big, with a lovely balcony that you could... More

Was this review helpful? Yes 3
Shanghai, China
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in the suite, and my wife and me were just "wow" when we entered into the room and opened the window. Perfect view of Mexican Gulf, and it's soooo nice to have a glass of wine and some cigars on the roof top. Everything is perfect, the food was great, the service was great, yet one thing did irritate... More

Was this review helpful? Yes 2
Portsmouth, United Kingdom
Top Contributor
51 reviews 51 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 15, 2014

Booked for 3 nights, booked in day one and stayed in for dinner the first night, well worth it i had the beef and it was spot on my husband had the paella which was massive, the cocktails were the best we had in cuba real cocktails made properly, Rooms do need attention but they are massive and you never... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Hotel Terral, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Terral? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Terral

Address: Malecon | Malecon Esquina Lealtad, Havana 10100, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Terral 4.5*

137 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (130)
Room/suite (29)
Dining (18)
View from room (25)
Hotel & grounds (20)
Bathroom (5)
Other (33)

Management photos: Courtesy of the property manager

All management photos (8)
Hotel & grounds (1)
Other (7)


Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Romantic Hotel in Havana #3 Luxury Hotel in Havana #6 Business Hotel in Havana
Hotel Class
Official Description (provided by the hotel)
Terral Hotel is the first hotel of the Habaguanex s.a. company located in Malecon Habanero. It is described as an urban hotel, modern and avant-garde design. The decoration of the building was conducted by a group of Cuban artisans, using black wood as primary and predominant element. Environments have been recreated with motifs of nature and movement; boxes of lights with images of mangroves, rivers funds, fish lamps and more, make the lobby space undoubtedly unique. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added Hotel Terral to your Saves list