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Hotel Terral

Malecon | Malecon Esquina a Lealtad, Havana 10100, Cuba
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Hotel Terral
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1 room 1 guest
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Ranked #7 of 75 Hotels in Havana
A recent review
4 of 5 stars reviewed 1 week ago
pumpkin049 Winnipeg, Canada
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307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winnipeg, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed in the Hotel Terral for two nights and, while the hotel is newer, modern, and lacks the character of colonial Havana casas, we were not disappointed. The location is amazing: right on the Malecon overlooking the ocean - there are only 12 rooms and all of them have sea views so you really can't... More 

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Limerick, Ireland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a spacious room on the second floor. The bathroom was fine but the dressing area was a little dark for putting on make up. There was a safe and fridge in the room. It's a very small hotel so breakfast is servedcup until 12 o clock. Which is a bonus. Food is above average here. The staff is very... More 

Was this review helpful? Yes 2
Dublin, Ireland
Level Contributor
260 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 353 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Terral is a lovely little place right on the world famous Malecon (promenade). The rooms are really modern, clean and secure, very relaxing. The staff were really excellent and went out of their way to help me by organising taxis, airport transfers, sightseeing and an early check in! The walk to the Old Town is about 25 minutes but... More 

Was this review helpful? Yes 8
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

I should have written this review many months ago! We reached this hotel at 9:30 in the night, were dead tired. They already had our room ready but upgraded to the suit! :-) When we asked for dinner, they were very helpful to take orders (my wife is a vegetarian), let us take a shower, come back & have hot-hot... More 

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Istanbul, Turkey
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 20, 2015

Hotel Terral looks the most impressive hotel when you think of Cuba standards. I was very impressed with the entrance, cleanliness, size of the room as soon as I get inside. However due to the noise coming from window, I was unable to sleep whole night. Therefore I cannot choose here again. Employees are above the average and their attitudes... More 

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bath
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 18, 2015

We stayed here in early July for 4 nights , beautiful modern clean hotel. Ideal location on malecon as good to get out of hectic and hot centre and having cooling sea breeze. Air con worked well and it was over 32 degrees whilst we stayed. Staff all very helpful and knowledgable. Able to change pounds forCUCs at hotel. There... More 

Was this review helpful? Yes 1
lincolnshire uk
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 7, 2015

Stayed in the Terral for 3 nights in June 15, Room 402 top floor wow great room great view, they had thought of everything even down to spare toothbrush & Umbrella, Staff great nothing was to much trouble, food to a high standard, defiantly stay here if we go back to Havana. At first we had reservations about safety in... More 

Was this review helpful? Yes 1
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear Guest, Thank you for sharing you experience with everyone on TripAdvisor. We really feel glad to see how you enjoyed your stay at Hotel Terral. We hope to welcome you back in the near future. Lourdes Fernández Gerencia de Alojamiento Hotel Terral More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

When you compare this hotel to a 4 or 5 star hotel in Europe it is nothing special. But in Cuba it was definitely the best hotel we stayed at. The reason that we liked this hotel so much, was that is was modern and clean. Which was not the case with many other 4 or 5 star hotels in... More 

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Kalundborg, Denmark
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 6, 2015

During our stay in Havana in June 2015, we stayed at this lovely hotel which is centrally located on Havana's seafront Malecon right next to the sea, close to the city's points of interests and easy to find. There are lovely sea views from every room and really nice served breakfast, where you choose what you want to eat from... More 

Was this review helpful? Yes 1
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear Guest, thank you for posting such a great comment about our Hotel Terral. Thanks also for praising our sea views, and for referring positively to the attitude of the staff, especially Yaneisy. I hope you will return soon to this beautiful Havana city and we'll have the opportunity to serve you again. Lourdes Fernández Gerencia de Alojamiento Hotel Terral More 

ireland
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 1, 2015

small hotel with very large rooms lots of charerter very neat and tidy flat screen tv with a few english speaking channels very comferterble the staff are fantastic [secound to none] the food is good too great hotel

Was this review helpful? Yes 2
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review
Google Translation

Estimado huesped, le agradecemos sus comentarios y todos los halagos que nos hace llegar. Es un inmenso placer para todo... More 

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