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All 75 Havana hotels

Hotel Terral

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4.5 of 5 Hotel   |   Malecon | Malecon Esquina Lealtad, Havana 10100, Cuba
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  • Reviews (207)
  • Photos (144)
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  • Room tips (39)
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Hotel Terral
Ranked #5 of 75 hotels in Havana
Certificate of Excellence 2014
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207 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Bath, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After 3 weeks on the road this hotel was bliss away from the dust & occasional poor service in Cuba. Lovely large rooms and great big beds. Very clean. Breakfast was good quality but as usual in Cuba they run out of things too. No faulting the quality or volume however or the choice for that matter. Staff were very... More

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London, United Kingdom
Top Contributor
63 reviews 63 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Hotel Terral in June. The rooms facilities are excellent.. Staff are awesome and restaurant is brilliant. They had the best breakfast in Cuba that we tried in 10 days of travelling. Freshly cooked buffet breakfast cooked every morning. Choose whatever you want of the menu and they make it! Dinner food was very good standard. All cooked... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Despite reviews about noise we had no problems. Absolutely huge room spotlessly clean and very comfortable. Other than Receptionist service very slow and poor. If you look some great bars along the Malecon great to soak up the atmosphere.

Was this review helpful? Yes 1
Bergen, Norway
2 reviews
5 of 5 stars Reviewed 2 weeks ago

An amazing view, and a very nice hotel. The suite is very nice, with a giant balcony. The jacuzzi did not work properly and our towels arrived late, but other than that the stay was very nice. Also, stay away from the Cava in the minibar, it was very very bad. The breakfast however was very nice and can be... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited Havana, Vinales and Cayo Largo for a long holiday last year and Hotel Terral was the perfect welcome to Havana. Firstly the Malecon, despite its noise (I disagree with anyone who criticises the hotel based on this concept - surely everybody knows the hotel is near to a busy city road so what do you expect?!) is the... More

Was this review helpful? Yes 1
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

How can this be the 4th best hotel in Havana?! We stayed there last week for 2 nights ; We arrived and were assigned to a room on the 1st floor. Wanted to do an afternoon siësta, which was impossible because of the noise pollution. This hotel is located right next to the busiest street in Cuba, which has 6... More

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Trois Rivieres, Guadeloupe
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

To come straight to the point, the Hotel Terral is one of the best hotels my husband and I have stayed at for a long time and I am including European hotels here, plus so called luxury hotels in Guadeloupe where we live. The room was huge and exactly as depicted on their website. A large bathroom with tub and... More

Was this review helpful? Yes 1
Invercargill, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

Wonderful staff who organised a fabulous tour in 1955 Pontiac with an english speaking guide for us. Nothing was too much bother for them from dinner and show reservations to whistling up a taxi. Hotel was comfortable with a few little rough edges, nothing major. Good shower, comfy bed and nice food. Great views along the Malecon and across the... More

Was this review helpful? Yes 2
San Diego, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

The hotel staff where very friendly. The food was not good. When I booked the hotel it said it had a jacuzzi. Well to my surprise it didn't. It was just a bathtub. The cleaning staff were very good. As soon as we left the room they would start cleaning. Overall it was a OK. I'm not sure if I... More

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Was this review helpful? Yes 2
Berkshire, England
13 reviews 13 reviews
11 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed July 11, 2014

We found staying at the Terral a pleasant experience and the large air-conditioned room was a plus. However, we couldn't get access to the balcony because the doors were locked tight, and some of the fixtures and fittings, such as door handles and light switches, were badly in need of repair. Typical was the toilet in the small restaurant and... More

Was this review helpful? Yes 4
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Additional Information about Hotel Terral

Address: Malecon | Malecon Esquina Lealtad, Havana 10100, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Terral 4.5*

144 photos of this hotel

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Room/suite (29)
Dining (18)
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Hotel & grounds (21)
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Other (39)

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Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Romantic Hotel in Havana #4 Luxury Hotel in Havana #5 Family Hotel in Havana #8 Business Hotel in Havana
Hotel Class
Official Description (provided by the hotel)
Terral Hotel is the first hotel of the Habaguanex s.a. company located in Malecon Habanero. It is described as an urban hotel, modern and avant-garde design. The decoration of the building was conducted by a group of Cuban artisans, using black wood as primary and predominant element. Environments have been recreated with motifs of nature and movement; boxes of lights with images of mangroves, rivers funds, fish lamps and more, make the lobby space undoubtedly unique. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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