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Hotel Terral

#5 of 76 Hotels in Havana
Certificate of Excellence
Malecon | Malecon Esquina a Lealtad, Havana 10100, Cuba
Hotel Terral
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265 reviews from our community

Traveler rating
    121
    96
    33
    7
    8
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19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aberdeenshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to use the Terral as our base in Havana for the week as all the rooms face the sea. We upgraded to one of the top floor suits as this has a terrace were we could chill out in the sun. We had breakfast in the room as well as in the restaurant - a good choice of... More 

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Canton of Geneva, Switzerland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights in this hotel in Havanna and enjoyed its great location (directly on the Malecon, at walking distance from the old city). The hotel was clean and the room very large. The hotel staff was nice, except for the staff at breakfast time.

Was this review helpful? Yes 1
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear Guests, thank you very much for all your comments, we will pass all your comments to the rest of the staff on the hotel. Once again thanks a lot for your comments on this site. Kind Regards, Lourdes Fernández Hotel Terral More 

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On the basis that hotels in Cuba have not the same standards than in the rest of the western world, I would recommend this one. It is quite basic, in the sense that you won't find any luxury (although I think this might only be possible in one hotel in la Habana) but it has really good things: The best... More 

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Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear Loreto, thank you very much for publishing your impressions about our service. We are pleased that our breakfast was satisfactory, and that you enjoyed our singular environment. We hope you stay with us again !! Kind regards, Lourdes Fernandes Hotel Terral More 

Hereford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice little hotel situated directly on the sea front. If you are a light sleeper probably not suitable as 6 lanes of traffic directly outside the hotel, which the noise is constant. Although the views do make up for this. The staff are friendly & helpful, the rooms are very large & clean & have all... More 

Was this review helpful? Yes 1
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Thank you very much for posting your comments about our hotel. We hope that you will return to visit us in the future, because for us it will be a pleasure to welcome you again. Kinds regards, Lourdes Fernández Hotel Terral More 

Ringwood, United Kingdom
Top Contributor
61 reviews 61 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a very well placed, we'll run hotel. It's about 20 minutes walk to the old town, along the Malecon, which is a pleasant stroll. The rooms faced the sea with spectacular views. The front desk, bar and restaurant staff are very friendly and give a high standard of service. The breakfast was very good plentiful and quite inventive,... More 

Was this review helpful? Yes 1
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear Guest, thank you for your comments and we are pleased to have met your expectations. On behalf of our team hope to welcome you again in our hotel. Kind regards, Lourdes Fernandez Hotel Terral More 

Grand Cayman
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A lovely boutique hotel situated on the Malecon. We had a spacious room with Seaview. Very modern. I have a feeling all the rooms face the sea. Our room was rather noisy..you could hear the traffic constantly as the windows didn't seem to fit properly, think there was an issue with the seal. The staff were friendly. Breakfast was served... More 

Was this review helpful? Yes 1
Graz, Österreich
Top Contributor
250 reviews 250 reviews
119 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed March 20, 2015

We stayed a couple of nights in the Hotel Terral in La Habana. The Hotel is situated right next to the "Malecon" (the promenade street next to the sea). We had 3 rooms - all 3 were excellent and really big. The bathroom was nice, the room was clean and the housekeeping really nice as well. All our rooms had... More 

Was this review helpful? Yes 2
Lourdes_Fernandez14, Director Comercial at Hotel Terral, responded to this review

Dear Mr David, thank you for sharing your feedback on TripAdvisor. We are pleased that your stay at the Terral was nice. We hope you come back soon!!! Kind regards, Lourdes Fernández Hotel Terral More 

Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 11, 2015

The Terral is a nice little hotel facing the seawall, the room we were in, 304 was very spacious, clean and tidy. Food at the Terral was very good, so I suggest you try it out. The Hotel does have some problems with fixture and fitting, loose handles windows don’t lock all little things that should be taken care of... More 

Was this review helpful? Yes 3
London, England, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed at this boutique hotel, which is a not typical old fashioned american-style Cuban hotel and also it is not in the heart of old town Havana. The hotel is on the main road and faces the sea promenade wall, so you wake up to a lovely view of the sea, the rooms are nice and spacious, the food... More 

Was this review helpful? Yes 4
Glen Arbor, Michigan
Top Contributor
81 reviews 81 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 26, 2015

Nice boutique hotel option along the Malecon (seawall). The service was stellar (Thank you Vladimir and Johnnnier (sp) ) Though not in the heart of the main Old Havana attractions we had no problem getting around. You definitely want a cab at night to and from as this butts up to the more rickety streets....great for watching kids play vacant... More 

Was this review helpful? Yes 3
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