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Melia Habana

Ave 3era, e/ 76 y 80 | Miramar.Playa, Havana 11300, Cuba
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1 room 1 guest
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Melia Habana
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2,090 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It's nice to go to Havana and find a great place to stay. After reading reviews and asking friends for opinions, I decided to stay at Hotel Melia Habana. With the grandiose hanging gardens from the balconies, to the tasteful artsy lobby deco, walking into this Hotel feels like you can really unwind from the beautiful craziness of Havana. It... More 

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review

Dear Lauren F: Thank you for choosing Melia Habana and for recommending us in this important site, with the highest score possible. Thanks also for letting us know those very good impressions you accumulated during this "Great visit" that exceeded your expectations!. It has been very good verify that you have enjoyed our amazing sea views, gardens, rooms, lobby and... More 

California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We recently spent 2 nights at this property. Upon arrival we had a problem with the credit card used to reserve the hotel and the staff, Nubia, was very accommodating in letting us spend the night and we could sort it out in the morning. She also provided us with 8 hours of free wifi so we could contact relatives... More 

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

It is a confortable hotel, has the biggest pool in La Habana, the buffet breakfast has a lot of variety althoug the cuban food is not very good. The only problem is the wifi, is expensive 10 cuc for one hour. and is very difficult to connect.

Was this review helpful? Yes
Stefano S, Director General at Melia Habana, responded to this review

Dear Ricardo L: Thank you very much for posting this excellent comment about our Melia Habana, in which you gave us the highest score possible and refered to us as a "great hotel". I read with pleasure that you enjoyed our pool and that perceived the variety of our breakfast. Regarding the wifi service, I took good note of your... More 

Cuba
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Excelent servise, I feel good in this beautiful hotel. A hugs for Robert in special, thank you for all for amaizing work!!! This hotel is perfect for a weekend or vacations, is the best hotel of Cuba!!!!!!!

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review

Dear Adriel H: Thank you for sharing this great comment about our Melia Habana, with other users of this site. We felt pleased because you evaluate us as "the best hotel in Cuba" and for giving us the highest score possible !!! We are also pleased to verify that you enjoyed your stay and evaluating excellent service received and that... More 

Kent
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful hotel with amazing sea views- the perfect place to unwind after visiting the amazing city of Havana. Pool area is a real highlight of the hotel -lovely swim up bar and meandering pool. Lobby area is very pleasing to the eye-an attractive area to sit and sip a cocktail or two! Several good restaurants to choose from within the... More 

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review

Dear tdc5: I appreciate so much your courtesy to publish this magnificent view on our Melia Havana, hotel that you consider "wonderful" and "a lovely place to stay" .. It was a pleasure verify that you have enjoyed the wonderfull views of the sea and that you think that this is "the perfect place to relax after visiting the amazing... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Food wasnt great but typical for Cuba. The italian restaurant is probably the best. Staff are not helpful at all in fact will ignore you completely if they can. It is only a shuttle bus ride away from town though which is great. People from the street coming in the back entrance and begging in the downstairs restaurants was bad.

Was this review helpful? Yes
Stefano S, Director General at Melia Habana, responded to this review

Dear planehopping2015: Thank you for send us your opinion about our establishment that you evaluated as a "clean hotel with a great pool area". I was pleased to know that you consider "great" the free bus service we offer to our guests, for their transfer to and from the historic center of the city. I really appreciate also those observations... More 

Studham, United Kingdom
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

A superb hotel. We did a lot of research and chose this hotel as it was a little way out of centre but near enough. Well, we were delighted. Checkin was a little slow as there was quite a lot of us, that could have been better managed. That though was the only negative. The hotel was very clean and... More 

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review

Dear kimatkn: Thank you very much for considering our Melia Habana as a "superb hotel" and "An excellent base from which to see havana” It has been very nice to verify that you found the hotel very clean and spacious and were delighted with our pool and its bar, as well as that you enjoyed our evening activities, restaurants and... More 

Leicester, United Kingdom
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a full on week exploring all we could of Habana in a week before we headed east for our second week on a beach. Great hotel. Good facilities. Big rooms. Super clean. Great staff. Decent food (remember this is Cuba and the supply chain is not as reliable as elsewhere). Great pool. And a reliable (free)... More 

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review

Dear DavidAllenBell: It was really pleasent to read the comment that about your stay at our Melia Habana you have the courtesy to publish on this website, qualifying our hotel with the highest score. We sincerely thank all those praise you directed to our offers and services (large rooms, super clean hotel, great staff, food and pool, free shuttle buses).... More 

Port of Spain, Trinidad
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very large and has a feel of a five star hotel. The pool is absolutely amazing and wraps around the whole side of the hotel. The food is fair and so are the drinks. rooms are large and comfortable, a little dated but that was ok.

Was this review helpful? Yes 3
Stefano S, Director General at Melia Habana, responded to this review

Dear marissa g: I really appreciate your courtesy to publish on this web site your very good comments about our Melia Habana, where you recently stayed with your family. Thank you very much for praising our facility and our various offers and services. It would be nice that on your next visit to this atractive city, stay again with us.... More 

London, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

our initial impression was of a slightly run down hotel but it's much worse than that. Staff are rude and disrespectful, the food was worse than any hotel I've ever stayed in. Everything was swimming in fat and tasted of nothing. The second night we were there we ate in the Italian restaurant which we were told was " amazing"... More 

Was this review helpful? Yes 2
Stefano S, Director General at Melia Habana, responded to this review

Dear Light_traveller33, We regret that your expectations in our hotel were not fulfilled and I’m offering my sincere apologies for not meeting your expectations regarding the flavour of some of the dishes you ate although they are prepared to satisfy the varied tastes of our clientele. According to attitude of our employees we take note about your review although we... More 

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