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Melia Habana

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4.0 of 5 Hotel   |   Ave 3era, e/ 76 y 80 | Miramar.Playa, Havana 11300, Cuba
Hotel amenities
Melia Habana
Ranked #3 of 74 Hotels in Havana
Certificate of Excellence 2014
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1,339 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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White Rock, Canada
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It is clean, old but well maintained hotel. Staff are friendly. I had stayed another hotel near by. The experience was night and day from there. Breakfast buffet was nice. Great selections of food. Quality of food was not bad for Cuba! They didn't burn my eggs!! Beautiful huge pool with 2 nice swim up bars. I will sure to... More

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Stefano S, Director General at Melia Habana, responded to this review

Dear Lovetoeat1221, I would like to thank you first for taking the time to report your feedback on Trip advisor after your stay at the Meliá Habana. Thank you for mentioning the quality of our food in the restaurants as well as the quality of our breakfast in the main one.Such comments are the best award we may receive from... More

Athens, Greece
Contributor
18 reviews 18 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

The food was so and so, the hotel pool was not clean and the room was not that clean either. I have seen worse hotels but I was excpecting different standards from this one and ended up being dissapointed. This is closer to a 3 star hotel.

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Stefano S, Director General at Melia Habana, responded to this review

Dear Albert8721, We took good note of your suggestions for improvement, always welcome as a way of upgrading our services. We are genuinely thankful for your opinions about your stay in our Hotel. I’m offering my sincere apologies for not meeting your expectations regarding the cleaness of our swimming pool although we should also like to inform you that we... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

It's real perfect place to stay in Habana. This hotel rates number two in the city. I did not stay at first but this one is very good. Pool lobby room breakfast etc. I liked all of them. Strait shuttle bus to old city free. Just like it.

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review

Dear Realestateagent C: Thank you for posting your wonderful review of our Meliá Habana. This is very beneficial for us because other travelers thus acquire a good reference about our Hotel the one you considered "a perfect place to stay in Havana." It's was a pleasure to verify that you fully enjoyed our pool, lobby, rooms, breakfast, etc. and I... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Very good in comparison with the rest, most impressed with the breakfast buffet, the cafeteria also has a really good snacking menu, and the sports bar had a really big projector, which was a must, since I was there during the world cup..

Review collected in partnership with this hotel

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Stefano S, Director General at Melia Habana, responded to this review
Google Translation

Apreciado Sr. Alex B: Con placer hemos comprobado mediante la lectura de su magnífica opinión sobre nuestro Meliá Habana, que... More

Kildare
Top Contributor
57 reviews 57 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a delightful hotel, lovely lobby, check in was efficient and friendly. Currency exchange was easy. Room was very spacious, with big bathroom, TV, safe etc. The breakfast buffet was well stocked and fresh. A good start to the day when touring. The one thing that bothered me was the evening I went to the dinner buffet. I was... More

Was this review helpful? Yes 2
StefanoSturni, Director General at Melia Habana, responded to this review

Dear BigPauly, Thank you for posting your review about your stay at the Meliá Habana! Honestly it has been a pleasure to verify your appreciated the beauty of its facilities, good reception and currency exchange, as well as the spaciousness of the rooms and the positive features of our breakfast buffet. It is very unfortunate incident describing about the dinner... More

Puebla, Mexico
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 4, 2014

After having arrived from the not-so-great Melia Varadero we were expecting more of the same, and I was wrong! Room We were given a sea view room with a balcony, well worth the view with some rum! The room as very ample with some sofas and more than enough for two people. As well as the bathroom. As for the... More

Was this review helpful? Yes 3
StefanoSturni, Director General at Melia Habana, responded to this review
Google Translation

Apreciado Alfonso, de México: Muchísimas gracias por compartir sus positivas impresiones sobre su estancia en nuestro Meliá Habana con los... More

Hong Kong, China
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

I and my wife arrived the hotel after midnight, check in was fast and it took us just a few minutes to get our key. The room was spacious as expected and generally clean. Some lamps in the room and the bath were in white light which did not compliment the room ambience. There was no complimentary bottle water in... More

Was this review helpful? Yes 2
StefanoSturni, Director General at Melia Habana, responded to this review

Dear Mr. Frederick: We appreciate immensely your taking some of your invaluable time to share your experience at our Hotel with others. I am very glad to know that your visit to Melia Habana was as good as you expected and will be honoured and pleased to greet you personally during your next visit. Cordially, Stefano Sturni General Manager More

Warsaw, Poland
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 29, 2014

We stayed there for few nights and really enjoyed it. The hotel was opened in 1998 but if you look at the building it looks much older. It is well maintained though. We had the Level room so I cannot comment on the breakfast in the main restaurant but the one served in the Level bar was ok. Decent selection... More

Was this review helpful? Yes 3
StefanoSturni, Director General at Melia Habana, responded to this review

Dear Andre: I would like to thank you first, for taking the time to report your feedback on Trip Advisor about that stay you really enjoyed at the Meliá Habana Hotel. Thank you for mentioning the quality of food and service in our restaurants (although is true that we do have problems with supply of some products) and thank you... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2014

We enjoyed staying for a week.Everything fine.Thank you! We made a tour of the town,spending some time at Havana Club beach and pool.It was gourgeos.The food and wine are very good,variety of them,very good service all over.

Was this review helpful? Yes 2
StefanoSturni, Director General at Melia Habana, responded to this review

Dear Vasile from Canada, I would like to thank you for taking the time to report your feedback on Trip Advisor after your stay at the Meliá Habana Hotel. Thank you for mentioning that "everything was fine... very good service all over". Such comments are the best award we may receive from our customers. We hope to see you soon... More

Bethany, Connecticut
Contributor
20 reviews 20 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 24, 2014

This hotel was recommended to us, it states to be a 5 star hotel but to US standards this would rate as a 3 star hotel, we did experience power outages but from what I understand this is very common in Cuba, food in the hotel restaurants was good, but had better meals in Old Havana. This hotel is about... More

Was this review helpful? Yes 2
StefanoSturni, Director General at Melia Habana, responded to this review

Dear valued guest: We wish to thank you for taking the time to write and bring those details to our attention. I am glad to see that you enjoyed the quality of food in our restaurants and our pool area. The other information provided will have an impact on any improvements that may be necessary to maintain the required level... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(7)
  • Italian restaurant(5)
  • Lobby bar(3)

Additional Information about Melia Habana

Address: Ave 3era, e/ 76 y 80 | Miramar.Playa, Havana 11300, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Habana 4*
Also Known As:
Melia Habana Hotel Havana
Melia Hotel Habana
Melia Hotel Havana

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