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Melia Habana

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4.0 of 5 Hotel   |   Ave 3era, e/ 76 y 80 | Miramar.Playa, Havana 11300, Cuba
Hotel amenities
Melia Habana
Ranked #2 of 75 Hotels in Havana
Certificate of Excellence 2014
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1,578 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brighton, UK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Melia Habana for 3 nights at the start of our honeymoon and another night before flying home after a fabulous 10 nights in Cayo Santa Maria. We arrived after a long flight from the UK at 10pm and due to a 'problem in the hotel' our room was not available, so we were sent to the... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently completed an 8-day trip to Cuba with Tauck. We stayed at the Melia Havana hotel in Miramar. Although it would not be considered a 5 star hotel in the U.S., it is nonetheless a very comfortable hotel. Tauck reserved all our rooms on the concierge floors so I can't say how it would be in "regular" rooms. It... More 

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review

Dear Doris N: With great pleasure I read the comments that about your stay at Melia Habana you kindly post in this important website For us it was a pleasure to serve you and to know that you have enjoyed your stay plus found satisfactory our offers and services. I hope you will return very soon, so I will have... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have been several times in Cuba for work and I have stayed in several hotels, but this one really sucks. It is expensive for the Cuban standard and the worst were the four cockroaches I found. Yikes! I hope if the U.S. lifts the embargo this hotel improves the service.

Was this review helpful? Yes 3
Stefano S, Director General at Melia Habana, responded to this review

Dear Laureano M: First of all apologize for not being able to meet your expectations and thank you for your comment, because despite the very bad impression that you have taken from us, we finally got to know of your dissatisfaction, since we did not have any reference before about this review . We now have the opportunity to investigate... More 

Jerusalem, Israel
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this fabulous hotel with a group of other 15 guests. As a tour leader I had a huge problem, since the people in the group loved the hotel very much and did not want to leave the hotel ! Everything in our stay was perfect from check-in to check-out. Special thanks to our coordinator Jose Negrin Alvarez... More 

Was this review helpful? Yes 2
Stefano S, Director General at Melia Habana, responded to this review

Dear AviFeldman: Thank you for sharing with the many visitors of this important web site your very good impressions about your "great stay" at Melia Habana . For us it was a pleasure to serve you and your group and be sure that we will recognition your special thanks to Negrin. He is a very good executive and this will... More 

Barcelona, Spain
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The best option (perhaps) for sweet moon. Really good service, nice rooms, good BF buffet... no complains. The only issue it's the location. Some far from Habana Vieja, however, they offer a free bus service several times by day, so the compensate it somehow. Anyway, the cab is only for 10-12USD.

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review

Dear Carlos C: Thank you very much for sharing your very good impressions about our Meliá Habana ("Really nice hotel") with the many travelers who consult this page before choosing where to stay. I appreciated cataloged us as "the best choice" for honeymooners and that you have chosen us for such important event. It was a pleasure verify that you... More 

Milwaukee, Wisconsin
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay at melia habana was great, they have great service, great people and I took my Ipad and was not robbed we took this trip through the tauck people to people cultural exchange and we loved it it was such a great experience for a 13 year old (me) their pool is amazing, the hotel room is clean every... More 

Was this review helpful? Yes 4
Stefano S, Director General at Melia Habana, responded to this review

Dear Wendy_3306: Thank you for the courtesy to publish this wonderful review about our Meliá Habana which highlights the qualities of service received during your stay and where anyone can perceive that you gives us great confidence. Comments like this encourage us every day to continue to strive more for ever achieve full satisfaction of all our customers. Again I... More 

Barrie, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We just got back from a weeks stay at the Melia, the room was nice with a good view from the balcony and nice pool area. But you had to pay for everything, no free wifi, no ice machine, water at the vending machine but $3 a bottle, our breakfast of 2 coffees and one order of toast cost $15.... More 

Was this review helpful? Yes 3
Stefano S, Director General at Melia Habana, responded to this review

Dear Carrie Lois B: Thank you very much for posting your comments on our hotel, highlighting the features of our rooms and pool. Indeed, the facility was originally designed for businessmen, but now we just visiting families and other tourist segments. However, I understand your discomfort and sincerely regret that we can not meet your expectations in that regard. I... More 

Hatfield Peverel, United Kingdom
Top Contributor
61 reviews 61 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as part of a package with the Melia Buenavista in Coyo Santa Maria for three nights at the start of the vacation and one night at the end. The rooms were large and excellent. Apart from the breakfast we didn't really use any of the facilities except the shuttle to the old town and the 24 hour... More 

Was this review helpful? Yes 3
Stefano S, Director General at Melia Habana, responded to this review
Google Translation

Estimado Essexspursfan, muchas gracias por haber tomado el tiempo de reportar sus impresiones sobre su estadía en el Meliá Habana.... More 

1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stay only one night in Havana at Melia Havana and we have the most ugly experience ever.My friends were robbed.We made a reservation at tropicana cabaret from my friends room(room 8109)and we left at 21 o'clock from the hotel,when we got back around 00:30,from my friends room were missing the 2 laptops,2 iPad,a watch and a blackberry phone.the security... More 

Was this review helpful? Yes 14
Stefano S, Director General at Melia Habana, responded to this review
Google Translation

Estimado cliente: Lamentamos mucho que usted se haya llevado tan mala impresión de nuestro Hotel así como las desagradables acusaciones... More 

Medellin, Colombia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During our stay in the Melia Habana Hotel, we had a pleasant welcome, the rooms are very comfortable, receptionists, concierges and in general all the hotel's people gave us an unforgettable experience.

Was this review helpful? Yes 1
Stefano S, Director General at Melia Habana, responded to this review
Google Translation

Apreciada Gugonzar, Le agradecemos por tomar parte de su tiempo para compartir la experiencia de su estancia en Meliá Habana.... More 

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Additional Information about Melia Habana

Address: Ave 3era, e/ 76 y 80 | Miramar.Playa, Havana 11300, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Habana 4*
Number of rooms: 397
Also Known As:
Melia Habana Hotel Havana
Melia Hotel Habana
Melia Hotel Havana
Hotel Style:
#2 Romantic Hotel in Havana
#2 Luxury Hotel in Havana
#3 Business Hotel in Havana
#3 Family Hotel in Havana

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