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H10 Habana Panorama

3rd Ave and 70th St, Havana, Cuba
H10 Habana Panorama
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878 reviews from our community

Traveler rating
    199
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    239
    71
    33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pontoise, France
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

For Cuba the quality of the hotel was good, the same thing in Europe would be considered as just average. The restaurant is just an enormous cantine not a fine dinner restaurant. The bar in the lobby is nice with musicians every evenings. The bedrooms are ok and clean. It's a bit out of the city center so to go... More 

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Medellin, Colombia
1 review
3 of 5 stars Reviewed 4 days ago NEW

The bedrooms are good, the food is average and location is good. Service is good, activities are not included you have to pay for it, and all tours are driving away from the hotel because it's an area where there are just hotel and couple stores, or walk a long time to get to Havana's center.

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Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Hola Laura, In the name of the staff of the H10 habana panorama, please receive our thanks for taking part of your time for writing this comment. Your opinion encourages us to continue improving or service, which is our main goal. Best Regards, Rocío Cruz More 

Wolverhampton, United Kingdom
Top Contributor
66 reviews 66 reviews
17 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. We stayed overnight on a Havana site seeing tour and a trip to club tropicana on the evening of 19th may. Rooms are large and modern with TV and air conditioning. Staff are professional and polite. The whole hotel is light and airy. We ate evening meal and breakfast, the food is of exceptional high Quality. Hotel over... More 

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Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Hola , On behalf of the staff of the h10 Habana Panorama we want to thank you for taking part of your time and share your experiences with other traveler, so they could have more information about our hotel. We are really glad to know that you were satisfied with the service received her. Your comments encourage us to continue... More 

Newcastle upon Tyne, United Kingdom
Top Contributor
82 reviews 82 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel as part of a package holiday to Cuba. The room was basic and clean but not much luxury. Beds were not particularly comfortable. The restaurant was a little chaotic, but this was because it was used as more of a transit hotel than a long stay. Staff were pleasant, however stairwells could be cleaner.

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Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Hello Hilary On behalf of the staff of the h10 Habana Panorama we want to thank you for taking part of your time and share your experiences with other traveler by writing your comment in this web page. We are really glad to know that you were satisfied with the staff kidness and the hygiene at the hotel. Your comments... More 

Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We only stayed here because the tour operator for our dive trip was picking us up at 4am at this hotel. I honestly thought it would be much worse based on the reviews I read, but it was OK. The room was nice, quite big, well cooled and clean. The bed was comfortable and the shower worked great. If we... More 

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Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Dear guest, On behalf of the staff of the h10 Habana Panorama we want to thank you for taking part of your time and share your experiences with other travelers, so they could have more information about our hotel. We are really glad to know that you could enjoy the confort of the room, bed and bathroom and the hygiene... More 

California
1 review
5 of 5 stars Reviewed 2 weeks ago

very clean romantic rooms and an excellent service in a very nice and safe area I recommend it and if you wish to attend as a family Nery question me was very friendly and helpful You can go at any time and see the ocean right outside the hotel

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Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Hola Neo, On behalf of the staff of the H10 habana panorama we want to thank you for taking part of your time for writing this nice comment and share your experiences with other travelers, so they will have the opportunity to know more about our hotel. It’s a pleasure to know that you were satisfied with the service received,... More 

Southampton, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel seems popular for tour groups coming and going to other locations. Hence the lobby can be crowded with people and baggage. This tower block hotel has only 3 small public lifts (with usually one out of order) which makes it difficult at peak times when people are trying to move cases. Tip, use the service lifts behind the... More 

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Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Hola Alan, On behalf of the staff of the H10 Habana Panorama we want to thank you for taking part of your time for writing this comment and share your experiences with other travelers. It’s a pleasure to know that you were satisfied with the service received, such as the staff's kidness, the room, the nice view, the food at... More 

owen sound
Top Contributor
52 reviews 52 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel fro three nights upon arriving in Cuba. We had a spacious ocean view room. The buffet breakfast was included and it here was a very good selection of food. Rooms were well equipped and clean. Hop on hop off bus is located near the hotel. Good location for getting around. Close to grocery store to... More 

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Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Hola Shelley, On behalf of the staff and the management of the H10 habana panorama we thank you for taking part of your time to write this review, and for allow other travelers to know more about our facility. It's a pleasure for us that you could enjoyed of the beautiful view from your room, and of room's confort and... More 

Lisbon, Portugal
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is outside the city center. Rooms are fine and quality good. Nevertheless this place is used by tourist groups which makes it super busy. Long queues in front of the checkin desk and elevator. Staff is generally unfriendly. The water front is pretty ugly. Better stay in the old town or close to it at the Malecon water... More 

Was this review helpful? Yes
Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Dear guest, In the name of the staff of the H10 habana panorama, please receive our thanks for taking part of your time for writing this comment. Your opinion encourages us to continue our improvement program, because our goal is to provide our clients with a better service every day. Best Regards, Rocío Cruz More 

Asse, Brabant, Belgium
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here the first 4 nights of a 12-day tour of the island. On the positive side; clean rooms - rich buffet - very nice nightly life music. Less positive: dirty windows - too little elevators (we consistently took the stairs for 2 floors) - dead surroundings. What struck us most is the friendliness of some staff; in particular... More 

Was this review helpful? Yes
Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this review

Dear guest, We are really glad to know that you had enjoyed your stay at our property, in particular because of the kindness. Your comments will be considered in order to improve the service at the hotel. Thank you for giving us your opinion, it will allow other travelers to know more about our property. Best regards, Rocío Cruz More 

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