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All 75 Havana hotels

Hotel Telegrafo

4.0 of 5 Hotel   |   Calle Prado 408, Havana 10100, Cuba
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Hotel Telegrafo
Ranked #9 of 75 hotels in Havana
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697 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Sarasota, Florida
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel, the staff was very helpful. I think it is important for travelers to remember where they are. This isn't a newly opened hotel in New York, it is an old building working it's way up to being an amazing place to stay. It is a bit worn around the edges, but they are currently remodeling... More

Was this review helpful? Yes 1
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guests: We appreciate your time to rate us on Tripadvisor. We would like to welcome you here in the future. Thanks a lot for your comments. We are changing some things in order to offer a best ambiance to our clients, thanks a lot for recognize it. Please, if possible, we would like to know it in advance about... More

1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had big expectations, the rooms are high ceiling and very beautiful. Excellent location, 2 minutes from the capitol.Although there was a window, I couldn't open it because it was so hot, yet the room had a strong smell of humidity and lack of ventilation and use. It was only a night before an early morning flight, chose not to... More

Review collected in partnership with Galahotels.com

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lahabanasi, Técnico Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guest: We appreciate your time to rate us on Tripadvisor. Thanks for your comments, we apologize for all the inconveniences. We wish you all the best in your personal and professional life. Thanks for visit us! Regards, Public Relations More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Havana for 4 nights at the hotel Telegrafo. All together there were 5 of us and during that time we celebrated a friend's birthday where we were given a complementary bottle of champagne. The staff at the hotel were helpful and our rooms came with a few mirrors, which is a bonus for 2 & 3 women... More

Was this review helpful? Yes 5
Horsham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location is perfect, we had a great views across from the park. They have a good selection for breakfast and a nicely decorated lobby and courtyard/bar. Unfortunately there are a couple of major issues... Customer service is non-existent and the front desk staff are rude and unhelpful Areas of the hotel are in need of maintenance i.e. cracked window... More

Was this review helpful? Yes 3
lahabanasi, Técnico de Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guest: We appreciate your time to rate us on Tripadvisor. Thanks for your comments, for us is very important to know how the guests receive our services. We apologize for all the inconveniences. It would have been very important to receive your complaint during your stay. We would like to welcome you here in the future, we are working... More

Dungarvan, Ireland
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights in Havana at the Telegrafo. It's in a great location right in one of the main squares. The room we had was beautiful, huge ceiling and 2 balconies looking out into the square and the busy traffic. The room was clean and it had a safe. The food was ok and staff were nice. We... More

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New York
Top Contributor
57 reviews 57 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is fantastic, and some rooms (including my second one) have great views, and little balconies where is it wonderful to sit and just watch Havana happen. My first room, however, had a window overlooking the internal courtyard/bar. Zero natural light, and a lot of noise and cigarette smoke at night. So choose your room carefully. If I were... More

Was this review helpful? Yes 4
lahabanasi, Técnica Relaciones Públicas at Hotel Telegrafo, responded to this review

Dear Guest: We appreciate your time to rate us on Tripadvisor. Our Hotel is living its 13 th year after re-open, we are changing some things in order to offer a best ambiance to our clients, it include ours carpets and furniture. We usually try to locate our guests in rooms with outside view. They are quieter than the others... More

Miami, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014

It was a wonderful experience at The Telegrafo Hotel, a very warm welcome at the receptionist make me feel at home. The customer service is one the best that I have never received. The location is excellent and have access to a differents point in Havana.

Was this review helpful? Yes 3
Toronto, Canada
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 15, 2014

This was our second stay at this solid hotel. We looked around elsewhere, but nothing came close to the price for the location (in the Old Havana area). In general, it was passable, but not so great that we didn't spend one our days scouting out new hotels for our next trip. The good - clean room, good location, very... More

Was this review helpful? Yes 4
Stein, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 13, 2014

Background: Couple traveling to Cuba for the first time. We planned to stay in Havana a couple of days and then travel to Varadero. The summary. -The hotel is from the outside impressive. In the inside remains as such. High cealings and nicely decorated. -The personnel at the reception might or might not be so friendly as some other visitors... More

Was this review helpful? Yes 4
São Paulo
Top Contributor
54 reviews 54 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 11, 2014

The location could not be better, next to the Capitol and Paseo del Prado to walk to Malecon. The open double decker tourist bus stops at Parque Central, opposite the hotel. The building is nice, very nicely done entrance. The room was clean, spacious, comfortable beds, ac. Bathroom also good, nice hot shower. Good breakfast, although the fruit looked very... More

Was this review helpful? Yes 2
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Additional Information about Hotel Telegrafo

Address: Calle Prado 408, Havana 10100, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Telegrafo 4*
Also Known As:
Telegrafo Hotel Havana
Hotel Telegrafo Havana

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Amenities

Bar / Lounge Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style
#7 Business Hotel in Havana #8 Luxury Hotel in Havana
Hotel Class
Official Description (provided by the hotel)
GeneralThe historic city hotel was established in 1860 and was then located on Calle Amistad. Around 1888, it was relocated to its present position on the busy corner of Prado and Neptuno streets. In 1911 the hotel was completely rebuilt, and when it reopened it was regarded by the press of the day as the most modern hotel in the city and ranked amongst the top eleven hotels in Latin America. The hotel of today combines modern and colonial elements in its architecture to create a wonderful unity of present and traditional styles. On offer are a total of 63 comfortable guest rooms with excellent views out over the city. The inner courtyard with the original brickwork of its arches forms an interesting contrast to the new design features. The hotel has a large ceramic mural in the form of a collage, showing elements of Havana's colonial architecture and a fountain which appears to magnify the courtyard and its surrounding ruins. There are 54 standard rooms, three suites, and six junior suites available, in addition to a lobby area with a reception desk manned around the clock, a hotel safe, a cloakroom, a currency exchange facility, and lift access. Guests at this air-conditioned establishment may also take advantage of the restaurant, the snack bar, shop. Also available here is room service (charges apply), a public Internet connection (charges apply), and parking for those arriving by car (charges apply). MasterCard and VISA are accepted as methods of payment.Surrounding AreaA famous institution in Havana since 1888, this hotel has since the early 20th century been considered one of the best in all Latin America. It lies directly beside the beach and is only a few minutes on foot from the ''Museo de Bellas Artes'', the ''Capitolio'', and the ''Gran Teatro de La Habana'', famous for presenting the best opera and ballet performances in the city.Property-InformationThe elegant hotel restaurant specialises in Cuban and international haute cuisine. Its decoration creates a unique place with a classical ambience, ready to welcome guests back at any time. Its appointment with modern furniture creates a timeless atmosphere in the halls with stained glass windows. The restaurant is situated on the ground floor of the building and offers guests a breakfast buffet or an individual breakfast, lunch à la carte, lunch from a set menu (offered for groups), and a set menu in the evening.Room-InformationAll rooms are fitted with an en suite bathroom with a bathtub and hairdryer, centrally regulated air conditioning, a double or king-size bed, cable TV, a telephone, a room safe, a minibar, and either a balcony or terrace as standard. ... more   less 
Number of rooms
63

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