Having stayed at the Mercure Sevilla hotel in Havana - I would not agree that this was 4 star. We booked through Solitair Holidays - I know now a bad move - be warned of this company. Mercure Sevilla gave us so called 4 star rooms with views of walls - literally no light coming into the rooms - very... More

Stayed here for 2 nights at the start of a three week trip to Cuba. Arrived immediately after 10 hour flight from London. Immediately impression was of an old colonial hotel somewhat faded over the years - potentially a rather interesting introduction to Cuba we thought. However things started to go rapidly downhill once we got to out room. On... More

A lovely old building, staff typically Cuban (very friendly, but rather unenthusiastic). Rooms a little tired, but full of character. The hotel's location is perfect-on the edge of the old town, and not too far from the sea-front. Leave any preconceptions or expectations of super-luxury behind, and you'll have a great time. More

Hotel Sevilla is a beautiful turn of the century hotel with a Moorish ornate facade and ceramic tiles decorating the spacious lobby. It is now under the French chain Accor and quite a few of the staff speak French. You will be walking in the footsteps of Fidel Castro and Al Capone, and Graham Greene's "Our Man in Havana" was... More

Nice hotel, full of character. My room was huge and very nice. Location is also great for exploring centro and old Havana. Not sure why people complained about the staff. With the exception of a few bar staff everyone was friendly and helpful. More

Braekfast room somethimes overcrowded.; staff could not always follow with the refill of the buffet. Room size ok., good cleaning. Hotel location close to old city center. Minus : no airport pick up service. More

Stayed for 3 nights in Havana and was pleasantly surprised by this hotel. Location was perfect ! walking distance from museums, the malecon, the capitol, chinatown, la bodeguita del medio, etc... Our room was big with very high ceilings and with a nice view of the city. I like that the hotel kept that old style decor, in the room... More

We stayed in this hotel for a week. Overall, it is a very good hotel. It's old yet clean for Havana standards (one has to blame the embargo for the shortage of cleaning products and other consumption goods). The front desk staff do their job but are not very friendly. The information desk (public relations) personnel are great. They were... More

Large rooms in classic hotel. Friendly staff. Hotel is within easy walking distance of main old town attractions. Food good to reasonable- bear in mind the shortages in Cuba - so do not expect very high European standards. Breakfasts excellent, evening meals reasonable to good. Colonial old style spacioius rooms. Cool atrium snack bar. Short distance from Prado. Advice -check... More