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| Title | Source |
|---|---|
| “Meli_ Cohiba” | Frommer's |
| “Melia Cohiba” | Lonely Planet |
| “Hotel Melia Cohiba” | Fodors.com |
| “Forbidden Cubas Ins & Outs: A First-Time Visitors Primer” | RudyMaxa.com |
I went to this hotel because I needed to do business in Havana. I took one of the most expensive hotels on Cuba, because I want service. When I pay USD 300 for one night in Centralamerica, I want a serviceminded staff, a nice room and a very clean bathroom. When I pay USD 50 in this part of the... more
I have stayed at the melia two times ,Its not a 5 star Hotel ,,but for cuba its fine , the hotel has defitnetly gone down, in the bathroom next to the buffet i saw three cockraches ,,The bathtub looked dirty and i know it was not cleaned, (my hair was still there from the morning ),,one night there was... more
Great Service, really good rooms. The place near the hotel was a great to make friends and have a good time. more
Dear Mr AdaoJunior, Thank you very much for taking part of your time in letting us know your opinion about your stay in our Hotel. It is always pleasant to receive comments like this one, it helps us to keep working with quality and efficiency and also makes that faithful clients like you chose Meliá Cohiba as your home in...
I have just stayed in this hotel for my last night in Havana and I would avoid it at all costs. It is impersonal, inefficient and the rooms are dirty. I agree with another reviewer, both the towels and sheets were stained and our air conditioner leaked causing us to have to get maintenance up at midnight. Clearly this problem... more
Dear Mr (Mrs) VivaTravelcuba, Receive a respectful greeting from Meliá Cohiba I have been reading your comments and I`m really sorry for all the inconvenience. Every detail you have sent will be checked and discussed with our staff because certainly in our quality standards we don’t have considered situations like this one. On the other hand I would like you...
First of all , I am very seasoned traveller throughout the World for well over 20 years. I have stayed at this hotel approx. 5 times over the years the last 6 years and have seen a complete deterioration in the buildin,rooms and service. To the point where I wil no longer step foot near the property. -Problems with the... more
Dear Mr (Mrs) Alwaystravelling_9, First I would like to thank you for sending us your opinions about the Hotel and the service in general because it really gives us the elements to improve our work and avoid unsatisfied clients. I’m offering my sincerest apologies for all the inconvenience caused during you stay. The service problems you said are not what...
We stayed here for a few days and whilst the hotel was nice and clean. I had big problems with the service we recieved. It took us nearly an hour and a hal to check in as the staff ignored us and treateed us poorly letting other peoplke book in before us. Then to top off our stay the Maid... more
Dear Mrs. joannawhite, I sincerely appreciate the gentility to sending us your opinions. Concerning the service I´m really sorry for the inconvenience, a Hotel like ours can not allow this kind of problems, in the same way we can not allow incidents like this one you are telling us in your review, it really makes us feel embarrassing, the behaviour...
Melia is the top end of the Sol/Melia Hotel chain and the Melia Cohiba certainly ticks all the boxes. I would most definitely stay there again. The Hotel is spacious with decent size bedrooms & plenty of facilities, good friendly English speaking staff. Hotel lobby spacious, air-conditioned and plenty of comfy sofa's to relax in. Wi-fi is available for a... more
Dear Mr. JuanitoUK, I have checked your review about Meliá Cohiba and I’m pleased to receive such a positive comments about the Hotel and our work. We will transmit your opinions to our staff, in return the commitment that we will keep working with quality and excellence doing our best to make other guests feel as comfortable as you did....
We realy enjoyed the days what we spent in this Hotel. The Suite have a wonderful view, ocean from three panoramic windows. Restourants were delicous and a staff was polite and ready to help. more
I booked the Melia Habana thinking that it was one of Havana's better hotels. It probably is, in fact, but I found it very overpriced for the location and for some of its shortcomings. My room had a great view of the Malecon, the sea, and of part of the city. The hotel is a little bit out of the... more
Despite the electricity shortage, air conditioned was only available at the lobby and rooms not at the breakfast place and other areas of the first floor, hotel is very comfortable with a nice ambient. Rooms are big and the views of Havana are awesome. We have no luck eating at the hotel, the food at hotel’s restaurant and buffets weren’t... more
Dear Mr(Mrs) PescadoWRC, We really appreciate that you let us know your opinion about your stay in our Hotel. We are pleased to know we have covered your expectations concerning the rooms and the service. Our staff will receive for sure your comments. Regarding the food we are going to check very carefully the restaurants, because this kind of situation...
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