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All 75 Havana hotels

Hostal Conde de Villanueva

4.0 of 5 Hotel   |   Calle Mercaderes 202, Havana 10100, Cuba
Hotel amenities
Hostal Conde de Villanueva
Ranked #18 of 75 hotels in Havana
Certificate of Excellence 2013
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103 people have reviewed this hotel

Traveler rating
    28
    42
    20
    8
    5
See reviews for
8
62
12
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Menlo Park, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Normally I stay in casa particulares but thought I'd check out this place. Beautiful old charming mansion that was converted into a boutique hotel. Great location, close to Plaza Vieja, Calle Obispo, Plaza de Armas, etc. Rooms are large with really high ceilings. The breakfast is better than I expected, the service is good enough. I like this place much... More

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Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 24, 2014

We traveled all over Cuba from Casa's to the best hotels. From Havana to Trinidad and every place in-between. By far the Casa's (people homes, like a B&B with your own bathroom) were the best to stay at for price and food and experience. Although in Havana the Iberostar Parque Central and the hotel Nacional De Cuba were epic they... More

Was this review helpful? Yes 2
ComercialHCV, Director Comercial at Hostal Conde de Villanueva, responded to this review

Dear Guest: We regret not having served with the quality you deserve, you openly ask our apologies. We felt bad for not getting you to return us to choose. We thank you for your sincere and fruitful opinion, help us to improve our service and attention to our customers, our reason for being. Best regards. Commercial Manager More

Brno, Czech Republic
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 3, 2014

Hotel has excellent location in the middle of Old Havana but still quite, good night sleep. Everything is in walking distance. It is great experience to stay in the old palace with high ceilings, nice patio, many old decorations. I had spacious Junior Suite with the view to the small street. Because the building was renovated many years ago, it... More

Was this review helpful? Yes 3
San Diego, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 22, 2013

We arrived late and received the last room - a bit small. The next day they moved us to an amazing large room and separate facilities. Lovely!! The breakfast was more than we could eat!! Met some lovely couples while at the hotel. I am a massage addict and they arrange for an excellent masseur - reasonably priced - to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ComercialHCV, Director Comercial at Hostal Conde de Villanueva, responded to this review

Dear Sr: It was a pleasure to serve you, so you our collective thanks you for your kind words and wishes you a happy 2014, good health and success. If you returns to Cuba will be a pleasure to share with us. King Regards More

Moscow, Russia
Contributor
14 reviews 14 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 15, 2013

Stayed here in May for 6 days. The hotel is situated the best way possible: 10-20 minute max walk to all the main attractions and sights. All the rooms in the hotel are situated on the second floor. Warning - there is one room without windows! Maybe it's good for people who like to return to a really quiet place... More

Was this review helpful? Yes 4
ComercialHCV, Director Comercial at Hostal Conde de Villanueva, responded to this review

Dear Natasha: Thank you very much for your feedback. Many health and Happy 2014. King Regards More

Aruba
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 28, 2013

stayed there for 10 nights.Had booked on-line with Otel.com,so check-in was totally hasslefree and efficient.I have to agree with mcfalci,though,tipping seems to make a difference,but then,on vacation why not,and one $ goes a long way in Cuba.The breakfast was too much,but they brought it anyway,cold cuts,pancakes,eggs with whatever,bread,butter,jam,juice and a big fruitplatter,coffee.......lunch is not an option! I had a huge... More

Was this review helpful? Yes 5
Canterbury, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 17, 2013 via mobile

We stayed here for four nights and were very impressed with this picturesque hotel. The room was massive and very clean. It may be dated but what in Havana isn't? It's perfectly located to explore Havana Viega and is easy enough to get anywhere else. The staff were friendly and helpful (waiting staff could sometimes be a bit rushed) and... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 8, 2013

My boyfriend and I decided to book this hotel for our 2 first nights in Havana based on the review of Lonely Planet (which turned out to be a very poor guide for Cuba). Arriving was easy, cause it's very central in the restored part of Havana Vieja. At the front desk the staff was very nice and enthusiastic about... More

Was this review helpful? Yes 6
hampshire
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 24, 2013

Stayed at Parque Central for 3 nights then Cayo Largo for 6 nights. This Hostal was "stepping out of my comfort zone" for one night before flying home. We as a family were impressed (apart from one teenager who has been spoilt). It was beautiful - far from the formality and falseness of a chain hotel. Unique, clean, unusual and... More

Was this review helpful? Yes 4
Carlisle, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 21, 2013

The rooms where huge with lovely high ceilings and gave a quiet retreat in the centre of old Havana. Complete with resident peacock family (just watch you step when you come out of your room in case of a present left by them!!) Restaurant is OK, nothing superb but clean, cool and edible food!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ComercialHCV, Director Comercial at Hostal Conde de Villanueva, responded to this review

Dear frinds We want say thank you for such beautiful opinions of our service. King regards Commercial Manager More

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Additional Information about Hostal Conde de Villanueva

Also Known As:
Hostal Conde De Villanueva Hotel Havana
Hostal Conde De Villanueva Havana
Address: Calle Mercaderes 202, Havana 10100, Cuba
Location: Caribbean > Cuba > Havana
Amenities:
Restaurant
Hotel Style:
#12 Luxury Hotel in Havana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hostal Conde de Villanueva 4*

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