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Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

Calle de los Oficios No. 152 esquina a Mercaderes, Havana, Cuba
Hotel Palacio del Marques de San Felipe y Santiago de Bejucal
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Poulton Le Fylde, United Kingdom
Top Contributor
65 reviews 65 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has lots of character and we were at the end of our two week tour around Cuba and without a doubt the barman made one of the best mojitos. The breakfast menu is four pages long. Room are large and the location could not be better for exploring Havana Vieja.

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here only for one night on our way out Cuba. We came back to La Habana the night before our flight back home and picked this hotel for its location and higher standards. We definitely chose well location wise but the actual hotel was a disappointment. When we got in the room, found glass all over the floor... More 

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Brighton, East Sussex
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location in old town, perfect for sightseeing, restaurants & bars. Our room was spacious, clean and comfortable. The breakfast was delicious but the evening meals were rather hit and miss. Check in staff and maids were courteous and helpful, but most of the waiters were the opposite - slow and unfriendly.

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Reading, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great position in San Francisco plaza for touring the old quarter. You can get a great feel for the area before the cruise ship crowds arrive. Breakfast a bit limited in options. Beds not the most comfortable due to cheap mattresses . Rooms very clean. Hotel architecture fantastic. We were given the option to upgrade to a 4th floor suite... More 

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Welwyn Garden City, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

What can I say - totally amazing hotel! Rooms, staff, food, service and location were all superb! We stayed here for the first week of our two week anniversary holiday. We upgraded to a suite which was massive and had a jucuzzi bath in the room. Restaurant and breakfast food was excellent. The only problem was lack of WiFi BUT... More 

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Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 12, 2015

We stayed here for 3 nights in February and also stayed a night each at Saratoga and Nacional, both of which were impressive in different ways but this was the best in terms of location and convenience. The staff are delightful and helpful and the room was well equipped and fairly quiet. The Buddy Bears were in the square which... More 

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Senior Contributor
33 reviews 33 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 1, 2015

This boutique hotel is well located on San Francisco Plaza.( which is currently hosting the UNESCO Buddy Bears) so it is within easy walking distance of many of the main sights of Havana. Our room was clean and comfortable - not 5* but remember you are in Cuba. The reception was friendly and breakfast was included in our room rate.... More 

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Top Contributor
51 reviews 51 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 22, 2015

The hotel is straight across from the port and car rental agencies. It is also close to all the sights. We also stayed in 5 star iberostar but I preferred here. The staff were friendlier and being a small hotel meant there was a relaxed atmosphere.

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New York City, New York
Top Contributor
63 reviews 63 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 31, 2015

With Havana, tempering expectations is helpful. This is in many ways a lovely hotel. Its location is excellent, right on San Francisco Plaza, one of the main squares in Havana (and a beautiful one at that). We upgraded to a suite, and it was comfortable, though awkward - essentially a spacious railroad apartment where you go from the living/dining room... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 28, 2015

Located in old town Havana opposite open square and church. This hotel comes highly recommended as a great base to explore Havana. Breakfast is included in the room rate and the choice and quality is suburb. Loads of restaurants to choose from in close proximity. Music and dance shows are within 200 metres. Room we're clean and tidy.

Was this review helpful? Yes 4
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