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Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

Calle de los Oficios No. 152 esquina a Mercaderes, Havana, Cuba
Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

275 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cambridge, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I had spent 15 days in Cuba (4 in Havana, 1 in Santa Clara, 2 in Trinidad, 1 in Cienfuegos and 7 in Varadero) three years ago and loved Havana (but hated Varadero - you could be at any beach resort anywhere in the world, it is just NOT Cuba) but felt we really needed to spend... More 

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very well positioned and handy by foot to several of the local attractions. The hotel itself is full of history and well appointed with everything one would need to relax after a big day of site seeing. The service staff are very friendly however we found reception staff to be a little unhelpful with general information, The... More 

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NYC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I really enjoyed staying here. The location on Plaza San Francisco puts you in the heart of the Old Havana action. The limestone building dates back to the 18th Century and was once the home of a wealthy family (we were told). Rooms were clean and decorated in modern style. The breakfast in an airy inner courtyard was a plus... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel, it's the perfect location for walking around the old town of Havana. The hotel is small but quite beautiful, the staff are attentive and friendly and the rooms are attractive and comfortable. Superb bar area open and airy with a nice cooling breeze even on the hottest days. If you want an attractive comfortable base for your... More 

Was this review helpful? Yes 1
London
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights. Great place, small hotel in perfect location. Nice balcony, lovely staff. Rooms clean, no negatives here all is good, breakfast menu great too, we had 2/3 course breakfasts all days. So nice inside tourists pop in for a look around and sit on bench just outside with Chopin. The best area and one of my favourite... More 

Was this review helpful? Yes 1
Mariangeles H, Director Comercial at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review
Google Translation

Estimado Cliente: Buenos dias. Ademas de saludarle, le escribo para agradecer sus hermosas palabras dedicadas al Hotel San Felipe y... More 

pensacola
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hi Just wanted everyone to know that if you plan to go to Cuba make sure you stay in the area within walking distance to the Capital. I stayed at the very beautiful Hotel San Felipe in Plaza de San Francisco. The food is so good. You can have anything on the breakfast menu. Fresh fruit,many egg choices,cheese plates,fresh juices,pastry... More 

Was this review helpful? Yes 2
Mariangeles H, Director Comercial at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review
Google Translation

Buenos dias. Ademas de saludarle, le escribo para agradecer sus hermosas palabras dedicadas al Hotel San Felipe y a sus... More 

Dallas, Texas
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful antique hotel in the most perfect location! It is amazing hotel with exceptional staff. Very friendly. Very professional. The breakfast was exceptional. I like the location because it is close to art galleries and also the general old Havana.

Was this review helpful? Yes 2
Mariangeles H, Director of Sales at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review
Google Translation

Buenos dias. Ademas de saludarle, le escribo para agradecer sus hermosas palabras dedicadas al sitio privilegiado en que se encuentra... More 

Market Rasen, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 21, 2015

Great boutique hotel in a wonderful plaza. The location in old Havana beats the 'big boys' hands down. Nightlife and restaurants in the area is a delight and Plaza Vieja is two minutes away. They could make way more of the roof terrace which only had a couple of uncomfortable metal chairs.

Was this review helpful? Yes 2
Mariangeles H, Director Comercial at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review
Google Translation

Buenos dias. Ademas de saludarle, le escribo para agradecerle sus bonitas palabras hacia nuestro Hotel San Felipe y hacia las... More 

Delray Beach
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 7, 2015

Called twice on May 7th at 11:10am to inquire about making a reservation. Did my best to speak the limited spanish I had. I was told bluntly by the person who answered the phone "NO!" When I again inquired if I could speak to someone about reservation availability I received the same reply "NO!" and then was promptly hung up... More 

Was this review helpful? Yes 5
Mariangeles H, Director Comercial at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review
Google Translation

Estimado Cliente : Buenos dias. Ademas de saludarle, le agradezco sus palabras. No obstante, creo que debe haber un mal... More 

Maidstone, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 28, 2015 via mobile

Fantastic location in San Francisco Sq and close to all local tourist areas. Rooms are clean and spacious. The food is good. Stayed B&B - an odd but good menu of fruit, juices, eggs, ham, cheeses, omelettes, breads, and some strange concoctions. A good 4 star boutique hotel with less than 20 rooms. No pool, gym, etc.

Was this review helpful? Yes 3
Mariangeles H, Director Comercial at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review
Google Translation

Buenos dias. Ademas de saludarle, le escribo para agradecerle sus bonitas palabras hacia nuestro Hotel San Felipe y hacia su... More 

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