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All 75 Havana hotels

Gran Caribe Club Atlantico

3.0 of 5 Resort (All-Inclusive)   |   Ave. Las Terrazas | Santa Maria Del Mar, Havana, Cuba
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Gran Caribe Club Atlantico
Ranked #35 of 75 hotels in Havana
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294 people have reviewed this hotel

Traveler rating
    27
    99
    85
    46
    37
See reviews for
48
117
38
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We rented 8 rooms for a big family reunion. We had a good time, but it could be way better Pros: Location (beach front); Beach is clean, warm and shallow People in general (receptionist, bartenders, maid, maintenance guys, managers) Pool (clean and good for kids) Food was better than expected Clean Rooms are nice and clean. You can see some... More

Was this review helpful? Yes 4
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review
Google Translation

Estimado cliente: El equipo de trabajo del Hotel Atlántico le agradece el tiempo que ha dedicado para hacernos llegar la... More

Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 22, 2014

We've been to Cuba over 30 times so I pretty much know what to expect in every corner of this gem of an island. You have to remember what you are paying at the Atlantico; to be near Havana at an all-inclusive. Having said that here is my review: The trip down: I've heard horror stories about Cubana and they... More

Was this review helpful? Yes 13
Infodireccion, Gestion de calidad at Gran Caribe Club Atlantico, responded to this review

Dear Customer It is a pleasure to give our thanks for posting a comment on this site. Good to hear your opinion about our services and transport of Havana is welcome and useful to our customers. We work daily on improving our product as hotelier we keep making continuous maintenance work to improve the structure and looking to achieve satisfaction... More

Chelmsford, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2014

This was the ideal all inclusive hotel for our stay. The hotel is right on the beach, which is very clean, attended by lifeguards and regularly patrolled by police. The free shuttle bus into Havana runs twice a day in each direction, so you can spend whole days or half days sightseeing. The rooms and the hotel generally are clean... More

Was this review helpful? Yes 4
Infodireccion, Gestion de calidad at Gran Caribe Club Atlantico, responded to this review

Dear customer: It is a pleasure to receive your assessment of the facility and stay that way with the entire staff. We welcome your comments and we know that magnifies your holidays in this simple but cozy place meet your expectations. We work on the continuous improvement of our staff, we seek comfort for our customers either in the maintenance,... More

Aylmer, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 6, 2014

I stayed with a friend April 19th to 26th and this was our first trip to Cuba. Our room (211) was very clean(dirty walls are actually worn paint), the beds were comfortable and we had fresh towels daily. We ran out of hot water at one point but after mentioning this at the front desk it was restored the next... More

Was this review helpful? Yes 5
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear Customer We appreciate that you send us your feedback and your stay have reached your expectations. Although we know our weaknesses and continue to work on improvements we are seeking to remodel 20 rooms and maintaining these carry hope for your next visit to our facility and these details have been remedied by improving the comfort of our rooms.... More

Heredia, Costa Rica
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed April 25, 2014

My family and I just stayed at this hotel last week for a three-day stay. When we arrived, there were old cigarette butts and piles of long black hair along each wall of our room. Mold covered the bathroom door. Maids bursted into our room without knocking, and since there were no actual locks on the door (only the key... More

Was this review helpful? Yes
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear Customer It's a shame that our hotel did not meet your expectations . It is true that the big hotel's proximity to the sea we are greatly affected by salt , moisture and a large deterioration in our hotel industry however this does not intervene in our staff of their best daily to maintain a blameless . Each room... More

1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 11, 2014

I have been to hotel Atlantic twice and loved it! Met awesome people and the staff is amazing! All of them! The nurse is so helpful and caring, the entertainment staff are eager and positive and the restaurant/bar staff are lovely! The waitress that the al carte restaurant is incredible! As a server in Toronto, this girl is like awesome!... More

Was this review helpful? Yes 9
Infodireccion, Gestion de calidad at Gran Caribe Club Atlantico, responded to this review

Dear customer: It is a pleasure to receive your assessment of the facility and stay that way with the entire staff. We welcome your comments and we know that magnifies your holidays in this simple but cozy place meet your expectations. We work on the continuous improvement of our staff, we seek comfort for our customers either in the maintenance,... More

Hope, BC, Canada
Top Contributor
119 reviews 119 reviews
47 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed April 8, 2014

We came to the Atlantico last year for the first time to celebrate my birthday and wished to return at the same time this year. In my last review I mentioned how much we enjoyed our stay and the excellent service by all the staff. Last year we stayed on the third floor in the building above the store. Odd... More

Was this review helpful? Yes 5
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear customer: We appreciate that you send us your opinion and experience in the period in which they stay at our facility. Indeed as you we mentioned we are a country that carefully takes care of hygiene, maintaining strict control over the washing and sanitizing of all meat, fish and vegetables, making by our doctors daily sampling of food a... More

ottawa, canada
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 25, 2014

Will never fly on Sunwing again as they have rearranged the seats so that they can seat more passengers; sardine can style. That is my only complaint. My knees were in contact with the seat ahead. Cannot help being in close touch contact with the persons beside you. I strongly suggest an aisle seat. I want to return to this... More

Was this review helpful? Yes 5
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear Customer : We welcome your feedback and have been pleased with the services offered by the facility. We have passed your comment about the Cuba trip Sunwing in, they accept and value each criterion which airs on the service, and we know what will be considered. We appreciate your stay has been a good opinion about the staff and... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2014

I've been meaning to write this review for a year. We really enjoyed our stay at the Atlantico. The beach was fantastic and the rooms and food were fine. It's actually a lovely resort but like many places in Cuba - it could just use a little tlc. I stayed at a 4 star in Varadero and the food was... More

Was this review helpful? Yes 2
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear Customer It is a pleasure to receive your feedback and thank on behalf of the direction it has taken some time to convey his personal opinion about the services provided by the facility, experience and assessment is vital to improve our services and achieve customer satisfaction. All opinions are taken into account and are transmitted to the agencies and... More

Ottawa
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 20, 2014

Sunwing flights were on-time both ways and Sunwing reps were always there at the airport. But to the hotel - we went 1 year ago and again last week. There has been significant improvement in the upkeep, gardening and painting of buidlings and rooms. Ours was freshly painted, clean and comfortable. It clearly is a 3 Star. Food is plentiful... More

Was this review helpful? Yes 3
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear Customer We appreciate your stay in our installation has been satisfactory and that the jobs that have been made at the hotel to be recognized by our customers. Since late 2013 we are focused on improving our products and services and we are currently engaged in repair of our rooms, modification of all our cuisine and many other things... More

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Additional Information about Gran Caribe Club Atlantico

Address: Ave. Las Terrazas | Santa Maria Del Mar, Havana, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Caribe Club Atlantico 3*
Also Known As:
Gran Caribe Club Atlantico Hotel Havana
Gran Caribe Hotel Atlantico
Gran Caribe Havana

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Amenities

Beach Free Breakfast Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style
#3 On the Beach Hotel in Havana
Hotel Class
Number of rooms
92

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