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All 75 Havana hotels

Gran Caribe Club Atlantico

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3.0 of 5 Resort (All-Inclusive)   |   Ave. Las Terrazas | Santa Maria Del Mar, Havana, Cuba
Hotel amenities
Gran Caribe Club Atlantico
Ranked #36 of 75 Hotels in Havana
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306 reviews from our community

Traveler rating
    28
    104
    89
    46
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
El Paso
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Atlantico is handy both to the beach and the city by shuttle. The food is okay but not great by our standards. The rooms are poorly maintained in terms of repair and maintenance. Leaky faucets, rusty tubs, so-so air conditioning, hard beds, broken furniture, missing handles, exterior doors unsecured, etc. Nice balconies though and some sea view. Housekeeper and servers... More

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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My 3. stay at Playa del Este, and after visiting Tropicoco (down the road), twice I desided on Club Atlantico this time. The hotel has 1 more star than Tropicoco (3 vs 2). This was the beginning of august, and the hotel was not full. The hotel is quite small and placed directly on the beach. It`s hard to beat... More

Was this review helpful? Yes 2
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear customer: It is a pleasure to receive your opinion and thank you personally and on behalf of the direction it has taken some time to realize their personal opinion about our facility, services and benefits it offers to lend their experience and appreciation to the readers of TRIPADVISOR. All your opinions are taken into account to improve our services.... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location, fantastic beach, friendly staff, nice visitors - foreign and cuban. The hotel inside is a bit run down but everything else is great. And it has a free shuttle bus to Havana twice a day.

Was this review helpful? Yes 2
Infodireccion, Gestion de calidad at Gran Caribe Club Atlantico, responded to this review

Dear Customer: We are delighted that your experience at our Hotel has been satisfactory and share your grouping criteria TripAdvisors travelers. We appreciate your business will be a pleasure to welcome you again. Nielenys Zúñiga Gestión de Calidad Complejo Atlántico Villa los Pinos More

New York City, New York
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 3, 2014

We choose this hotel based on the reviews and we knew what to expect. Amazing beach and sea. There were a lot of options to eat but we sticked to fish and rice. The fish was really good. Make a reservation at least once to have some BBQ by the sea. I'm attaching a photo of the BBQ. Always go... More

Was this review helpful? Yes 4
Infodireccion, Gestion de calidad at Gran Caribe Club Atlantico, responded to this review

Dear Customer: We are delighted that your experience at our Hotel was successful and share their views with the group of travelers TripAdvisors. We appreciate your business will be a pleasure to welcome you again. Nielenys Zúñiga Gestión de Calidad Complejo Atlántico Villa los Pinos More

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 14, 2014

We rented 8 rooms for a big family reunion. We had a good time, but it could be way better Pros: Location (beach front); Beach is clean, warm and shallow People in general (receptionist, bartenders, maid, maintenance guys, managers) Pool (clean and good for kids) Food was better than expected Clean Rooms are nice and clean. You can see some... More

Was this review helpful? Yes 4
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review
Google Translation

Estimado cliente: El equipo de trabajo del Hotel Atlántico le agradece el tiempo que ha dedicado para hacernos llegar la... More

Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 22, 2014

We've been to Cuba over 30 times so I pretty much know what to expect in every corner of this gem of an island. You have to remember what you are paying at the Atlantico; to be near Havana at an all-inclusive. Having said that here is my review: The trip down: I've heard horror stories about Cubana and they... More

Was this review helpful? Yes 21
Infodireccion, Gestion de calidad at Gran Caribe Club Atlantico, responded to this review

Dear Customer It is a pleasure to give our thanks for posting a comment on this site. Good to hear your opinion about our services and transport of Havana is welcome and useful to our customers. We work daily on improving our product as hotelier we keep making continuous maintenance work to improve the structure and looking to achieve satisfaction... More

Chelmsford, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2014

This was the ideal all inclusive hotel for our stay. The hotel is right on the beach, which is very clean, attended by lifeguards and regularly patrolled by police. The free shuttle bus into Havana runs twice a day in each direction, so you can spend whole days or half days sightseeing. The rooms and the hotel generally are clean... More

Was this review helpful? Yes 4
Infodireccion, Gestion de calidad at Gran Caribe Club Atlantico, responded to this review

Dear customer: It is a pleasure to receive your assessment of the facility and stay that way with the entire staff. We welcome your comments and we know that magnifies your holidays in this simple but cozy place meet your expectations. We work on the continuous improvement of our staff, we seek comfort for our customers either in the maintenance,... More

Aylmer, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 6, 2014

I stayed with a friend April 19th to 26th and this was our first trip to Cuba. Our room (211) was very clean(dirty walls are actually worn paint), the beds were comfortable and we had fresh towels daily. We ran out of hot water at one point but after mentioning this at the front desk it was restored the next... More

Was this review helpful? Yes 6
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear Customer We appreciate that you send us your feedback and your stay have reached your expectations. Although we know our weaknesses and continue to work on improvements we are seeking to remodel 20 rooms and maintaining these carry hope for your next visit to our facility and these details have been remedied by improving the comfort of our rooms.... More

Heredia, Costa Rica
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed April 25, 2014

My family and I just stayed at this hotel last week for a three-day stay. When we arrived, there were old cigarette butts and piles of long black hair along each wall of our room. Mold covered the bathroom door. Maids bursted into our room without knocking, and since there were no actual locks on the door (only the key... More

Was this review helpful? Yes
Infodireccion, Director General at Gran Caribe Club Atlantico, responded to this review

Dear Customer It's a shame that our hotel did not meet your expectations . It is true that the big hotel's proximity to the sea we are greatly affected by salt , moisture and a large deterioration in our hotel industry however this does not intervene in our staff of their best daily to maintain a blameless . Each room... More

1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 11, 2014

I have been to hotel Atlantic twice and loved it! Met awesome people and the staff is amazing! All of them! The nurse is so helpful and caring, the entertainment staff are eager and positive and the restaurant/bar staff are lovely! The waitress that the al carte restaurant is incredible! As a server in Toronto, this girl is like awesome!... More

Was this review helpful? Yes 12
Infodireccion, Gestion de calidad at Gran Caribe Club Atlantico, responded to this review

Dear customer: It is a pleasure to receive your assessment of the facility and stay that way with the entire staff. We welcome your comments and we know that magnifies your holidays in this simple but cozy place meet your expectations. We work on the continuous improvement of our staff, we seek comfort for our customers either in the maintenance,... More

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Additional Information about Gran Caribe Club Atlantico

Address: Ave. Las Terrazas | Santa Maria Del Mar, Havana, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Caribe Club Atlantico 3*
Also Known As:
Gran Caribe Club Atlantico Hotel Havana
Gran Caribe Hotel Atlantico
Gran Caribe Havana

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