We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Tropicoco

Ave Sur y Las Terrazas | Santa Maria del Mar, Havana, Cuba
Hotel Tropicoco
Rate this Hotel

421 reviews from our community

Traveler rating
    38
    128
    122
    60
    73
See reviews for
47
115
120
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (421)
  • Mar-May only
    (119)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (145)
All months
Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

In short, find another property, especially if you are traveling with children. I am wrting this review with genuine concern for other travelers. I am amazed that Canadian airlines and travel agencies book with this hotel. In any event, if you want the details here you go... 1) Lets start with the Food... The food was absolutely unbearable at the... More 

Was this review helpful? Yes 1
Utrecht, The Netherlands
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Never seen a dump like this hotel. Absolutely below any level of hotel and restaurant. I could not believe my eyes when I stayed there: broken sanitary in the room, broken aico and TV, broken toiletcover, broken showerholder, broken lamp between the beds, broken board near the mirror in bathroom. Enormous noisy when sceaming Venezolan families stayed next to my... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 3
vancouver
Contributor
16 reviews 16 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i have visited several all-inclusives in Mexico & Cuba, all of which have given themselves a star value beyond their actual quality - 5 star ratings are usually 31/2's & 4 star ratings are 3's. NOT the Tropicoco - it is rated a 2 star & IS a 2 star. Its best features are its proximity to Havana & Guanabo,... More 

Was this review helpful? Yes 6
Ontario
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent a week at Hotel Tropicoco this month and since I was really only looking for a clean, simple place to stay while I explored Havana and spent the odd afternoon on the beach, Tropicoco generally worked quite well for me. But be warned: this is not the sort of hotel that you would want to bring your children... More 

Was this review helpful? Yes 10
Woodbridge, Canada
2 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 1, 2015

I stayed one week at this hotel and i will certainly return. The hotel is clean. the service is good and the beach is amazing. The hotel service is beyond my expectation. Experience Tropicoco for your for yourself. Do not make your decision based on all the crappy reviews posted. There is no locals bothering any one continously. The hotel... More 

Was this review helpful? Yes 13
Caledon, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 26, 2015

We last visited this hotel on September 2014, I would not reiterate what I said then. If you would like read that review it was titled "Edgy". This time we visited on January 17-24, 2015, at this time it was close to full occupancy. On this visit the elevator worked reliably; this was a great relief to me as I... More 

Was this review helpful? Yes 19
Cambridge, Canada
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 25, 2015

Booked a 5 day stay at Hotel Tropicoco for myself and 2 best friends whom are in our mid forties based on bang for buck for a flight and all inclusive with access to a beach as well as proximity to Havana. Using this as a home base our expectations were strictly a cheap place to put our heads down... More 

Was this review helpful? Yes 7
Toronto, Canada
Top Contributor
113 reviews 113 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed January 23, 2015

Stayed here for 2 weeks and had an okay experience. Here are some comments / suggestions in no particular order: (1) Bed linens smelled pretty bad so maybe bring your own pillow cases and/or fabric softener sheets to help mask the smell. (2) Soap and shampoo in rooms were not changed often so bring your own. (3) Don't expect great... More 

Was this review helpful? Yes 8
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

Unpretentious place across the street from the ocean. The food was average with the fish and pineapples being the best bets. They have a tendency to run out of food for a day or two. There are two convenient ways of getting into Havana; one was the free hotel shuttle service that ran twice daily that you have to reserve... More 

Was this review helpful? Yes 5
Calgary, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 6, 2015

First off we have to remember this is a Cuban 2.5 star hotel so my review is based on this. The bad points - The food is really terrible and breakfast is really the only good meal (I mean how bad can you screw up an omelet and toast). Also, the service in my opinion is very slow but it... More 

Was this review helpful? Yes 9
Questions? Get answers from hotel staff and past guests. Ask a question

437 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (432)
Viewed
Pool/beach area (61)
Viewed
Hotel & grounds (105)
Viewed
Bathroom (9)
Viewed
Room/suite (37)
Viewed
View from room (30)
Viewed
Dining (21)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (2)
Viewed
9:28
Videos (3)
Viewed
Other (162)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question