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Hotel Tropicoco

Ave Sur y Las Terrazas | Santa Maria del Mar, Havana, Cuba
Hotel Tropicoco
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435 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reception staff were helpful. Restaurant staff mainly sullen. Maybe in Cuba they all hate this job? Room spacious but everything a bit tatty. Beach gorgeous but the man looking after the chairs insisted on packing up everything at 5 (or was it 6) and so there was nothing to sit on for the evening hours. Bar staff ok. I learned... More 

Was this review helpful? Yes 5
Havana
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 23, 2015

More than expected Location, location, location. Ocean view from window . Sunrise from window. All meals included. Free shuttle to town, how goog is that. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 4
Edmonton, Canada
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 21, 2015

So many levels to this tear inducing Onion. 1. Its not in Havana, its about a 15 min drive east. Sunwing and Redtag do a very misleading job of leading clients to believe a lot of things and one of them is the location of this property. 2. This hotel is mainly inhabited by people who didn't research enough, cheap... More 

Was this review helpful? Yes 8
Ontario, Canada
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 9, 2015

I got to this hotel through a Sunwing package. It was cheap, but not as cheap as one may have expected... The building is from the 70s and has not been properly maintained, which is fine, but the services reflect poor management. I got a room with a king size bed with a phone and a TV that never worked... More 

Was this review helpful? Yes 8
Red Deer, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 27, 2015

My first stay at the Tropicoco and I know it won't be my last. This hotel is a little dated but it has a lot of charm to it. The staff here is very friendly, when you approach them a nice smile and say hola and you'll be treated with charm. And of course a small gratuity helps. I made... More 

Was this review helpful? Yes 8
Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 26, 2015

This was my 4th trip to Cuba and my first time staying outside of Varadero. The staff were very friendly. The rooms were clean and all amenities were in working order. The food at the Tropicoco was better than any of the other resorts that I have stayed at in Cuba. The rice pudding was simply to die for. The... More 

Was this review helpful? Yes 6
Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 26, 2015

the hotel is a HUGE clunky mess. let me start with the dining hall. it is hot, no air circulation inside, you are sweating while eating. if you end up in a lower floor room prepare yourself in a torturous night trying to sleep because the condensate from the upper floor air conditioning hitting your unit the whole night is... More 

Was this review helpful? Yes 3
winnipeg
Contributor
16 reviews 16 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 10, 2015

I had a good time only because of some of the guests that I met. It is too bad that the beach hotels in the area are so shabby. This is one of the nicest beaches and all the hotels in the area are run down. What could make up for this hotel would be cheerful staff. All seem so... More 

Was this review helpful? Yes 3
Toronto
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 8, 2015

Just to be up front, I have traveled extensively and this was my 6th trip to Cuba. Stayed here March 2-9th. The Tropicoco is the worst hotel/resort I have stayed at in Cuba. Definitely a 1 or 2 star at best. The hotel itself is pretty cavernous and really does not have much to offer as far as atmosphere goes.... More 

Was this review helpful? Yes 1
Pilot Butte
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 6, 2015

Well, I have been to many places but this is by far the worst I have ever stayed at it is definately a good solid 1. The food is atrocious, and except for the coffee in the morning there is not much that I attempted to eat that I think may stay down! The rooms are clean but the 2nd... More 

Was this review helpful? Yes 2
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