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Hotel Neptuno-Triton

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2.5 of 5 Hotel   |   3ra Ave. y 74 | Miramar, Havana, Cuba
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Hotel Neptuno-Triton
Ranked #67 of 75 hotels in Havana
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129 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 23, 2014

Absolutely one of the worst hotels we have ever stayed in. Our room was disgusting, filthy, barely functioning plumbing and major mold issues. This hotel appeared to abandoned when we drove up and it really should be. I would suggest closing this hotel to refurbish it top to bottom or just tear it down.

Was this review helpful? Yes 5
New York, New York, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 15, 2014

I stayed for three nights in mid-January, on the 21st floor. My room had a terrific view of the ocean, but the building was literally falling apart. I saw cracks in the walls and signs of dilapidation. The single working elevator stopped midway between floors and passengers had to climb out into the floor to escape. Totally dangerous! Breakfast is... More

Was this review helpful? Yes 4
Quepos, Costa Rica
Top Contributor
57 reviews 57 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed November 10, 2013

Horrible, Horrible, Horrible, There was nothing except on Clerk that was very helpful, but besides that everything else was a disaster, the food, the room, the TV was playing Communist propaganda basically 24/74 in all channels. Extremely old amenities and infrastructure was very bad shape and dirty, including the swimming pool areas, and some of the areas look very creepy... More

Was this review helpful? Yes 3
Quito, Ecuador
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 20, 2013

Its probably the worst hotel I have ever experienced... Out of a terror movie! We traveling with a group and I belive all of us had the same impression. The lobby had no decent toilets and strange women were walking around (you can imagine what for...). The elevator didn't work very well, the food was pretty bad, service was horrible,... More

Was this review helpful? Yes 6
taupo, nz
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 19, 2013

Circumstances forced us to spend a night in this hotel as it was the only one available. Breakfast was in edible and there were no dishes or plates to be had. A friend managed to find a few cornflakes which he had in a cup and had to use a fork to eat them. Outside the pool loungers were dirty... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 2, 2013

I see some of the pictures on this site and wonder which hotel they are from. We only stayed one night (friday 22nd March 2013) so we coped fine. I am not sure who would tollerate such a disgusting hotel for any longer. Baring in mind that this hotel was arranged as part of the "Havana Overnight" tour (which was... More

Was this review helpful? Yes 2
Hertford, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed March 7, 2013

We only stayed 2 nights whilst we visited Havana from the Cayo Coco's - and thank goodness this was just a base & we weren't here too long!! Balcony...lumps of concrete falling off...didn't look safe to me. Don't bring children here. Rooms dull and gloomy although bedding was clean. To shower...you stand in a wonky, plastic bath which is unstable... More

Was this review helpful? Yes 1
Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 24, 2013

Lifts didn't work, the breakfast was inedible and reception tried to get us to pay again, a horror from Soviet times, and expensive to get to an interesting part of town. In contrast to this the rest of Cuba was magical.

Was this review helpful? Yes 1
Malaga, Spain
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 13, 2012

I book what I hoped would be the 'Holiday of a Lifetime.' Friends were living in Cuba and encouraged me to come and visit. (I booked a hotel as part of the flight package as they did not have room in their own home to put me up.) I spent as LITTLE TIME AS POSSIBLE in this out dated and... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 29, 2012

I just came back from Cuba, having stayed in Hotel Triton (the one next to Melia Habana). I stayed there on 3 separate occasions between 7th April and 23rd April. IF you are one budget traveller who simply need the basics, at EURO 25 per night which I booked, This is a first class bargain ! I got all I... More

Was this review helpful? Yes 4
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Additional Information about Hotel Neptuno-Triton

Address: 3ra Ave. y 74 | Miramar, Havana, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Neptuno-Triton 2.5*
Also Known As:
Hotel Neptuno Triton
Neptuno Triton Hotel Havana

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Hotel & grounds (20)
Dining (3)
Bathroom (3)
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  • At what time does the pool open each day?

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