The rooms are basic and clean. But I you don't really get much for what you pay, the staff were not helpful at all, at one stage we complained as there was a really loud noise on our floor and they just stared at us blankly. Breakfast is included but I barely at the food, not at all good. The... more

I have stayed at Hotel Saint John's on 2 separate occasions; last year for 28 nights and just this past month for 32 nights. This year I found that there was plenty of hot water except for 2 short periods. The staff remembered me from last year nad were friendly and efficient. The rooms, although basc, are clean and comfortable.... more

I stayed at Hotel St. Johns while on the 50th Anniversary Tour. I foun d the hotel room to be clean and pleasant. HOWEVER, there was NO hot water, turning the tap on did not produce ANY water, hot or cold. Someone entered my room while I was taking a nap, and stole $300 from my waist wallet, which I... more

We stayed at the St John's for one night at the start of a Gap tour. On the plus side, the location near the Hotel Nacional and lots of restaurants is good. Also, the lobby is nice enough, and the breakfast was average by Cuban standards. Our bathroom was adequate, and I have no complaints about the cleanliness. The main... more

Stayed here for a few nights on a tour around Cuba. The worst place I've ever stayed. Staff were very very rude, room very basic and very dirty. No hot water, and the bed sheets were horrible. Manager chucked people I was traveling with out of their room because he claimed they hadn't paid - even though they had printed... more

We stayed here as part of a gap tour and if i had my choice again i'd pay the extra to stay elsewhere. You wouldn't dream of showering without flip flops on. Hot water is nowhere to be seen. Bathroom is not clean at all but what ever about the bathroom the bedroom is ten times worse. The cream walls... more

This has to be the funniest place I have ever stayed. If you are happy staying somewhere that will ensure there will be a problem with your room then this is the place. A friend of mine had to change her room four times! Your room may smell bad, the shower may not work, the a/c will be too loud,... more

We were there on march 26th and there was no warm water and the staff could not tell us when they expected this to be fixed. The 'lovely' swimming pool on the roof was being overhauled which left the hotel full of construction workers going up and down with the elevator. not much of a stay seeing as we paid... more

This hotel is quite basic in every way, but is one of the cheapest hotels in Havana (NB. in Cuba you don't exactly get what you pay for): 1. Service - hotel staff were on the whole, relatively friendly, and by Cuban standards, quite helpful 2 . Rooms - passable - many marks on the walls, pillows about as thin... more