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All 75 Havana hotels

Hotel Roc Presidente

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4.0 of 5 Hotel   |   C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
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  • Reviews (431)
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Hotel Roc Presidente
Ranked #24 of 75 hotels in Havana
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431 people have reviewed this hotel

Traveler rating
    56
    158
    140
    55
    22
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Contributor
16 reviews 16 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel whilst touring cuba in July such a clean friendly entertaining hotel. It has a buffet restaurant and a al a carte both with excellent food .The swimming pool was clean with pool bar and snack bar.This hotel is non smoking throughout except for outside which in cuba can be hard to find.The staff are very... More

Was this review helpful? Yes 2
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Dear Julie N: Thank you so much for having a time to write your opinions and comments about our services and your experience with us. We are very glad tio read you have had a wonderful time in our hotel, we will inform to the staff your opinions about their services. your opinion do that we work better each day.... More

Bayville, New Jersey
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 22, 2014

This hotel is a very nice property and the best choice for anyone visiting Cuba. It is well located and well kept, yes, it is time for some remodeling but considering the current situation in the country, it is going to take a while before they can preform a complete or partial overhaul. The rooms are comfortable, the whole place... More

Was this review helpful? Yes 2
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Dear Cyberpilot2014: Thank you for booking in Roc Presidente Hotel for your stay in Havana. We appreciate very much your comments about the hotel. We are glad to read you have had a beautiful time with us and you received a good service. We hope you can visit again. Sincerely. More

New Brunswick
Top Contributor
59 reviews 59 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 13, 2014

Situated not far from the Malecon, you can easily walk to all kinds of restaurants and bars. Very safe neighbourhood where you can walk at all hour of the day.Wifi and internet access. Good breakfast buffet in the morning and very friendly staff. Nice patio on the side and front of the hotel where you can sit and have a... More

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ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Dear Happy-seniors2: Thank you for writing your opinions and comments about Roc Presidente. We are glad you have had a nice stay in the hotel and you enjoyed the neighbourhood. We note you opinion about the pool and is correct to let you know that there is a pool repairing proyect for the next year. We would like that you... More

Crossmichael, United Kingdom
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed July 8, 2014

The last hotel on the Classical Tour, Looks good from the outside but has a faded glory and the staff need some customer service training. Not the cleanest hotel we stayed in with the pool area in dire need of a deep clean. Artificial grass is a great medium for bacteria to grow if it is not cleaned properly. The... More

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ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Hearthammer Dear: Thank you for having stayed at Roc President for your stay in Havana and sharing their experiences. We regret that he did not like the hotel and would not have felt satisfied with some services provided. We will consider its recommendations with the aim of improving. He commented that the exchange rate depends on the day, reaching the... More

Prudhoe, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 2, 2014

Stayed for two nights while on seven day tour of Cuba, hotel is old but charming, rooms are clean and comfortable, food not so good, but edible. Location is good fairly central, taxis are outside so no problems there. nice pool.

Was this review helpful? Yes 1
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

dear Lesxxx: Thank you for booking in Roc Presidente hotel and we appreciate a lot your comments in this web page. We note your recommendations to improve our services. Thank you again for sharing your experiences in our hotel. We hope you can come back and visit us. The best regrads. More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2014

Stayed here for 3 nights from the 12/06/14. We had a room on the 7th floor which was lovely it was spacious & clean, the aircon worked great which was nice after a day out. The shower was a bit temperamental but was adequate. The first night we ate in the restaurant which wasn't that great, the food was tepid... More

Was this review helpful? Yes 3
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Dear Rainey3012: Thank you for choosing Roc Presidente for your stay in the Havana. All the staff are very graceful for your comments and opinions about the hotel and the services. We are very glad you enjoyed the band at the pool, the mojito and the breakfast. We note the recommendations. We appreciate for your time to write. The best... More

Clemson, South Carolina
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 21, 2014

Negotiate an upgrade to a suite on the top floor which includes a bedroom and living, a full bath and a half bath. Decorated in antique furniture.Ask for the Bellman whose wife works at the front desk. His English is excellent and his wife is very nice. They can help you organize your upgrade. Chat with the bartender at the... More

Was this review helpful? Yes 1
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Dear rdeclemson: We would like to thank you for choosing Roc Presidente for your stay in the Havana. We wish to thank you too for your time to write your opinion and experiences. We are glad to read that you liked the Suite and its antique furniture. The bartender and the receptionist knew about your opinion and they are very... More

Cuba
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 19, 2014

This is my second visit to this Hotel,but the previous one was some years ago so it was like first time!! I chose it this time for the location and was pleasantly surprised to see it has improved. Still the Hotel has the flavor you expect in a Hotel of the Fifties!! Being a City Hotel, with pool in the... More

Was this review helpful? Yes 1
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Dear HHunting1260: We are very grateful with your beautiful review, we are very satisfied because you had a wonderful time in Roc Presidente. Thank you for all your comments and explanations about the hotel and the services. We appreciate your recommendations about the coffee. We hope you decided to visit us again for the three time. We will receive you... More

Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 31, 2014

Well it was OK. First off it is a nice hotel and we had a great room on 9th floor. Handy location for sea front and short taxi ride into town. BUT, in ten room the aircon, though "working" had no effect at all. Just a gentle tepid breeze. The food was distinctly average (we were bed and breakfast). The... More

Was this review helpful? Yes 2
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Dear Sir EdParsons706: Thank you for sharing your experiences and have written their opinions about their stay at Roc President. We regret the incidents that you saw in the restaurant, the hotel management will analyze. Thanks for your opinions about other things tos inside the hotel and hopefully you can get back to our hotel to welcome and serve you... More

US
Top Contributor
61 reviews 61 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 16, 2014

This is my fourth stay at the Hotel Presidente. It is still a good and reasonably priced hotel in Havana. The buffet was better this year compared to previous years (except for the coffee which was still as bad... buy your coffee from the bar in the lobby instead). The rooms still could benefit from some maintenance but they are... More

Was this review helpful? Yes 3
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this review

Dear JoeDassin 1: We appreciate so much you have booked in Roc Presidente hotel and we are very glad to welcome you again. Thank you for sharing your experience between us. Thank you for your opinions about the buffet, WIFI and the band. We noted your recommendations about the rooms. We hope you follow thinking to visit us. The best... More

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Additional Information about Hotel Roc Presidente

Address: C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Roc Presidente 4*
Also Known As:
Presidente Hotel Havana

331 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#15 Luxury Hotel in Havana
Hotel Class
Official Description (provided by the hotel)
The ROC-Hotels Presidente **** is located just 3 kms from the old historical part of Havana, "La Havana Vieja", a twenty minutes drive from the Jose Marti International Airport. It is only 20 minutes from the East Side beaches and 200 meters from the renowned Amadeo Roldan Theatre. Located in El Vedado, only 200 meters from the famous Pier of Havana, "el Malecon", on the Avenue of the Presidents, and flanked by the Cuban Foreign Office and the "Casa de las Americas", the Hotel Presidente rises gracefully with its 10 floors of history and in its peculiar colours of vermilion. The Roc-Hotels Presidente characterises itself for being housed in a spectacular building from the 1920's, being the first skyscraper in the city of Havana, and for its breathtaking interiors representing the era it was built in, but with all its modern comfort and services that the client seeks. The Hotel was reformed in 2011 following a clear luxury style and keeping all the grandeur of its recent history that included many famous personalities of diplomacy and business companies, as well as the art world. It is for this reason that an exquisite care was taken to preserve every detail during its restoration and decoration. Throughout the interior of the Hotel, displayed are more than 400 classified pieces of art, giving a very unique taste to the guests from the moment of their arrival. They can enjoy the "Lobby Museum", relax by the poolside, or go on interesting excursions to Pinar del Rio, Varadero, Santa Maria del Mar or other famous sites nearby. We offer bed and breakfast (CP board), breakfast and dinner ( Half board). We have WIFI in all rooms and all service areas. ... more   less 
Number of rooms
158

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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