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Iberostar Parque Central

Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
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1 room 1 guest
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Iberostar Parque Central
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4,687 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Level Contributor
229 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for a week and loved every minute. Downstairs, the main area was charming, with cigar girls performing the cigar lighting ceremony, wonderful rum and strolling guitars--fabulous. The rooms were very nice. We had a "suite" of sorts, with a main area and a bed off to the side, overlooking the park. It was quiet and very comfortable.... More 

Was this review helpful? Yes 1
England, UK
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was the perfect end to a wonderful trip to Cuba. We had stayed in hostels and casas until the end of our trip so were desperate for a little luxury. The Parque Central definitely delivered! Where else can you drink unlimited champagne at breakfast?! The location is perfect - just on the outskirts of the Old Town, just a... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Perfect location for everything. Beautiful lobby with great food and amazing cocktail. Every night music is on from afternoon till late evening. The roof terrace on the old part is really nice and great food to have with a beautiful view !! I recommend the brochette of mix fishes!! Staff very helpful and very kind from the breakfast people to... More 

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Archamps, France
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

i staied the at the beginning of my 2 weeks trip in cuba. parque central is a good hotel. conveniently located, within walking distance of everything in the centre of havana. breakfast was included in the package, breakfast is generous, lot of choice, except if you arrive at the end of the service. you can enjoy the bar behind the... More 

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Medway
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is our second stay at the parque central, having been here 6 years ago. I have to say nothing's really changed about the hotel; it's spacious, clean and well run and ideally located on the edge of the old town, within walking distance of everything. One marked difference to our last trip is the emergence of privately owned bars,... More 

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

I just got back from being in parque central 2 days ago and was there for 3 days . The hotel is beautiful with great central location. I would say the best hotel in Havana. The only thing is that we hardly spent any time in the room other than to sleep so we didn't really use the hotel facilities.... More 

Was this review helpful? Yes 1
Wellington, New Zealand
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Brilliant location and fabulous staff. Rooms are very roomy and we had a little deck ....food choices fantastic and all extremely clean.We stayed in the old colonial part of hotel which we really enjoyed...my only complaint is beds are awful ,hard as a rock ...

Was this review helpful? Yes 3
Parquecentral, Rooms Division Manager at Iberostar Parque Central, responded to this review

Dear guest Thank you for your review, it is very much appreciated. Your feedback is very important to us. We are sorry we did not meet your expectations with the mattress; you should communicate this to our Public relations department during your stay in order to solve any inconvenience and make your sleep pleasant. We wish to be able to... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Being my first trip to Havana, and based on some reviews I didn't have high expectations. To be clearer my options we're limited and I was told this is the second best hotel in Havana. The hotel was perfectly located by the Parque Central and within walking distance to many things. I booked a suite to try and increase my... More 

Was this review helpful? Yes 3
Parquecentral, Rooms Division Manager at Iberostar Parque Central, responded to this review

Dear Guest, We would like to thank you for choosing IBEROSTAR Parque Central. We would like to apologize if we did not meet your first expectations in some areas of the Hotel. We have been informed by your agent regarding the mattress and rectified right away. We are sorry if we did not achieve your satisfaction. We welcome your recommendations... More 

Melbourne, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I had less expectations here in Havana, since it is in a communist regime. I did not expect luxury, the Hotel is old but so as all of Cuba, which makes this country unique. The hotel had been rated 5 star in Cuba's standard although it is average compared to other countries. Our room was big and clean. We were... More 

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Parquecentral, Rooms Division Manager at Iberostar Parque Central, responded to this review

Dear guest Thank you for your review, it is very much appreciated. Your feedback is very important to us to help to improve the quality of service we provide to our guest. Just to inform you the money exchange place by the reception is for guest ONLY. We are passing your comments to all department heads in order to improve... More 

Oslo, Norway
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A touch of the old days... . Good breakfast, nice large rooms, quiet atmosphere. Prime location with the colorful daily life of Havana visible from the hotel room. Perhaps not a 5 star hotel in every way (due to age), but absolutely at least 4,5.

Was this review helpful? Yes 2
Parquecentral, Rooms Division Manager at Iberostar Parque Central, responded to this review

Dear Guest, We would like to thank you for choosing to stay at IBEROSTAR Parque Central. We are pleased to hear that you have had a nice holiday. Kind Regards, Online Reputation Manager More 

Hotel Review Summarization

What travelers say

  • Very good(44)
  • Roof top pool(19)
  • Breakfast buffet(17)
  • Lobby bar(14)
  • Old town(14)
  • Rooftop pool(13)
  • Great location(11)
  • New part(11)
  • Capitol building(6)
  • Would highly recommend(5)
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