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Iberostar Parque Central

Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Iberostar Parque Central
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4,234 reviews from our community

Traveler rating
    2,501
    1,348
    259
    67
    59
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in May 2015 and couldn't fault this beautiful hotel except for a few minor things which I'll get to in a minute. Rooms were spacious and exceptionally clean but seemed pointless having a coffee machine when you had to buy it from the hotel so if you're staying pack some filter coffee! Breakfast buffet was expansive, nothing you... More 

Was this review helpful? Yes 3
birmingham
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is lovely. It has the best public toilets, may sound random but you will agree when you compare the loos to others😆the rooms are very nice and I found the beds and pillows comfortable. The breakfast is a random mix of whatever is available that morning. We had plenty of choice and never left hungry. They even provided... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall, I suppose I'd say 'average' for our six-day stay here. The staff were friendly and eager to help, but things never got resolved. Six calls to Reception to try and remedy our air-conditioning query resulted in it not being 'fixed' during our stay. Food at breakfast was at best 'luke warm' and never piping hot. All our friends said... More 

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Germany
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

- well located in the old town of Havana - nice roof top bar - good service - wifi available at the room and public areas (you have to pay therefore as usual in cuba) - breakfast is sufficient - have been to three hotels in havana - the iberostar i liked most

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Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for posting your considerations about the hotel, and above all for preferring IBEROSTAR Parque Central, for sure we will be always strive to fulfill your expectations any time you would decide to return. Hospitable regards, Iván de Armas E. Public Relations Manager IBEROSTAR Parque Central Hotel More 

Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We met the most wonderful staff and interesting guests throughout the hotel. Our small American group was touring on a person to person exchange and this hotel was selected to begin and end our visit to Cuba. We exchanged our money, purchased cigars, had the cigar girl select a cigar girl me and hubby with a lovely flourish. Truly we... More 

Was this review helpful? Yes 1
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, In the name of the whole Management and staff, we would like to thank you for your warm and touching words, about the hotel, staff and services, for sure you can count on us sharing all your considerations with the rest of the staff. We hope very soon we will be delighted on opening our crystal doors, shaking... More 

Stirling, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are back home now, remembering this wonderful hotel. This is the best hotel we have stayed in. The charm, the wonderful staff, great food and setting made this a fabulous choice for anyone wanting a great hotel in central Havana. The staff cannot do enough to help you, and the steak bar is really great quality for reasonable cost.... More 

Was this review helpful? Yes 1
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your comments on this site, for sure it will be a real pleasure to welcome you back in our facilities as soon as you would decide to return. Once again, thanks a lot for your comments. Hospitable regards, Iván de Armas E. Public Relations Manager. IBEROSTAR Parque Central Hotel. More 

Thornaby on Tees, United Kingdom
Top Contributor
99 reviews 99 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a good central hotel in Havana, check in was very easy, got the room key card for our room on the 6th floor it was very quiet in the corridors the room was very spacious as is the bathroom. The bar is very good with a good choice of wine, beer and cocktails. The staff were very attentive.... More 

Was this review helpful? Yes
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Reviewers, Thanks a lot for all your comments, we hope very son you will be returning to our hotel, giving us the chance of treat you with all the professionalism we dedicate to every single Guest lodging or consuming in our hotel. Once again, thanks a lot for your comments on this site. Hospitable regards, Iván de Armas E.... More 

Littlehampton
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful hotel on the edge of the Central Park near main attraction. Staff were really helpful and the hotel's restaurants were great. The facilities were very varied. The hotel has a tunnel linking you to its sister hotel which is built in a boutique and very modern style. Outside of the hotel you will be able to book tours around... More 

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Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, We would like to thank you for your comments on this site, for sure, we will be always, waiting for your return to our hotel, where you would find the merited oasis for resting after your walking by the city. Once again, thanks for your comments on this site. Hospitable regards, Iván de Armas E. Públic Relations Manager... More 

Tonbridge, United Kingdom
Top Contributor
50 reviews 50 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Havana is so run down that I wasn't sure what to expect from this hotel but we were very pleased with it. It's very central so you can walk to the sea and to the main tourist attractions in Havana. There are plenty of taxis (old American cars), little moped type bubble cars and horses and carts just outside the... More 

Was this review helpful? Yes 4
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thank you very much for posting your considerations about the hotel, the staff and the services we offer on your review, even you knew Havana, even you wasn't sure what to expect from our hotel, but form your words, we can feel that we accomplish one beautiful task, to defend not only the hotel but also every single... More 

Belfast, United Kingdom
Top Contributor
115 reviews 115 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having read other reviews we were initially disappointed to be allocated a room in the new section of the hotel. Our fears were unfounded, our second floor room was very comfortable and spacious. Breakfast, as other reviewers have alluded to, is fantastic and caters for all tastes. After our first nights' stay we asked if there were any free rooms... More 

Was this review helpful? Yes 3
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, What else could we say but thank you for all your recognition, when a Guest on his/her birth armor comes with such marvelous comment, we always feel that we did our best, and we achieved once again the well merited opinion after a very hard working day. Thanks a lot, for sure you can relay always on our... More 

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