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Iberostar Parque Central

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Traveler (6935)
Room & Suite (1126)
Pool & Beach (680)
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About

#16 of 222 hotels in Havana
Location
4.9
Cleanliness
4.5
Service
4.4
Value
4.1
Travelers' Choice
This hotel has been completely refurbished to offer a better accommodation experience. The hotel has all of the seductive charm of Havana that you can't miss out on. Its unmistakably colonial style is one of the draws of this magnificent hotel. The hotel has well-equipped rooms and suites, a rooftop pool, a fitness room, live Cuban music, meeting rooms, 3 restaurants and 5 bars...Plus the best ambience of the best hotel in Havana. This country with lots of history awaits, and it offers you a unique holiday!
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Massage
Public wifi
Paid internet
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Solarium
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
Infirmary
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish, German
4.5
4.5 of 5 bubbles9,645 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Old Havana, Iberostar Parque Central is celebrated for its lively atmosphere, complete with live music and friendly staff, which many guests find enchanting. The hotel's prime location is consistently lauded as perfect for sightseeing. While opinions on value vary, with some considering it pricey, the amenities like the rooftop pool and entertainment often receive high marks. Rooms are spacious but have had some maintenance critiques. The cleanliness is widely praised, as is the service, although there is room for improvement in certain areas.
Location
Central
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Professional
Amenities
Well-appointed
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9,645Reviews466Q+A100Room tips
Traveler rating
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  • 2,875
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Popular mentions
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Christopher B wrote a review Mar 13
Leicester, United Kingdom31 contributions66 helpful votes
People rave about the breakfast, I personally found it lacking with only powered eggs and powered milk, no option for gluten free, our room was in the block at rear of hotel which was just adiquate the carpet outside the room was the dirties carpet I have seen in a four star hotel, and smelt heavily of bleach, it was our birthdays when were there, and were going to have a meal in the hotel, but they only offered a exchange rate of half outside the hotel ?
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Don’t eat in the Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 5 days ago
Dear Christopher, First of all we would like to thank you for choosing us and for sharing this helpful feedback. We will address your remarks as soon as possible and we assure you that we will surprise you with positive changes in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maxnort7 wrote a review Mar 3
Cape Town, South Africa3 contributions
High praise for the concierge Julio Cesar. My traveling partner and I had to cut our Havana trip short due to illness and Julio went above and beyond to arrange for our transportation back to Varadero. Julio and his team (Mikayl and Michael) provided us with outstanding service. Many thanks.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 2 weeks ago
Dear guest, Thank you for trusting in our vocation to service. Our colleagues will be proud to create new wonderful experiences for you in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Josie C wrote a review Feb 2024
Brighton, United Kingdom585 contributions309 helpful votes
Came here for drinks on roof terrace. Beautiful, atmospheric hotel but with roof top pool and dining area, wonderful place to enjoy a drink anytime of day or evening. Very good service and very reasonable prices. Definitely worth a visit for great views.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 2 weeks ago
Dear Josie, Thank you for letting other travelers to know about your experience in our hospitality. We will be honored to welcome you back in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kim wrote a review Feb 2024
Toronto, Canada38 contributions20 helpful votes
Excellent location. Right in the city, across from Central Park, closed to everything. The hotel has two buildings (connected by a tunnel). There's the colonial side and the modern side. We stayed in the modern side and the room was nice, clean and spacious. On each sides, there are a rooftop pool with the best view of the city. On the colonial side rooftop, there is also a hot tub. We have access to both sides. In the evening, there are live music performance by the bar and some sort of dance fire show on the rooftop (which we missed). Our breakfast was included for us. It was decent. But we went out eat everydays as the food is so good outside. I will come back to this spot.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Ask about the breakfast, they didn't tell us and we have to ask and only knew it was included on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 2 weeks ago
Dear guest, Thank you for visiting us. We will be delighted to welcome you back in the near future. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paula W wrote a review Feb 2024
Miami, Florida5 contributions1 helpful vote
+1
I’ve stayed here many times. The staff is just so lovely and helpful! If you have any kind of issue, it’s resolved immediately. And they do everything they can to accommodate you. I’ve stayed at just about every hotel in Havana and this is the very best! I speak from 25 years of traveling to Cuba. They are like family! From the concierge (Julio) to the restaurant. Always welcoming and there for you!
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Lots of tips in 70 visits! Safest country to travel but you should still guard your phone,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 3 weeks ago
Dear Paula, It is an honor to count on your loyalty over the years. Our Team will be always delighted to have you back. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chileantraveler2 wrote a review Feb 2024
Wilton, Connecticut, USA3 contributions1 helpful vote
Excellent service, wonderful elegant facilities. The view from the terrace especially at sunset is spectacular. The food delicious. The location is fantastic. Breakfast with local live music was a real treat. Central and close to everything.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 3 weeks ago
Dear guest, Thank you for choosing us. We will be delighted to welcome you back. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pablo Alain P wrote a review Feb 2024
1 contribution
Being an over 20 years experinece tour guide expieriencing both the private and the state owned sector around Cuba allows me to give this eval,maily due to the great ,attentive and frienly service of Yaniuska at the Lobby ,Love Iberostar .Gracias
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: perfectly located ,momentary parking available and good consierge service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded 3 weeks ago
Dear Pablo, We are glad to receive your friendly feedback. Thank you for placing your trust in us. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Irene4re wrote a review Feb 2024
oxnard118 contributions97 helpful votes
+1
This is the place to stay in Havana. Perfect Location and stellar Customer Service starting with Yanelys at the Front Desk, Gricel, the Manager, and the Outstanding Concierge, Lazaro! I felt very well taken care of by the entire staff! The Bar on the Roof was wonderful...the Group WOW was so talented! When in Cuba, stay here!
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded Feb 12, 2024
Dear Irene, Thank you for trusting us your stay in Havana. It will be an honor to welcome you back. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Moke L wrote a review Feb 2024
5 contributions1 helpful vote
It’s a nice hotel in la Havana. Location wise, it’s right in the middle of where you want to be. As for the hotel, it is getting old. Staff here are doing their best. It’s clean and they offer many services. Cigar lounge is close by 11pm aswell as the other bars. The lobby bar is opened a little later. The pool is cold. But swimable. Forget the gym. It’s in construction. You can get a taxi ride to go to the beach or take the bus. It’s 20/25min drive to Santa Maria beach. It’s intimate and you can rent chairs for a dollar. Don’t be surprise. Everything is more expensive at the hotel or near the hotel. Would recommend to explore to get more. Their rate is 1usd for 120cuc at the hotel. If you go in the restaurant the rate is way more cheaper 1usd per 220cuc or 280cuc. The further you go the more your money worth.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Pool is cold. The gym in construction and eat elsewhere!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded Feb 5, 2024
Dear Mokel, Thank you for sharing this helpful feedback after your stay in our hospitality. We assure you that we4 will surprise you with positive changes on your next visit. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike G wrote a review Feb 2024
6 contributions
A 5 or 4.5 Star rating for this hotel is exceptionally is misleading. There are several reasons for this. First lunches and evening meals were expensive but very poor. The hotel is noisy and is a maize of corridors. The safe in our room did not work. The room was lacking any natural light. Whilst clean it was dingy and a place one didn’t want to stay in it for very long. Good points -.Roof top pool Location right in the centre of Havana. I wouldn’t go again.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Their food
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bibiana Carbonell Castelo, Other at Iberostar Parque Central
Responded Feb 5, 2024
Dear Mike, On behalf of the whole team, we would like to say how very sorry we are that we have not been able to provide you with an experience that has lived up to your expectations. We are working on your valuable feedback. Thank you for giving us the opportunity to improve. We will do our best to surprise you with positive changes if you change your mind about visiting us again. Kind Regards, Quality Manager Iberostar Parque Central
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
parque central hotel havana, nh parque central hotel havana, parque central havana, nh parque central havana
FORMERLY KNOWN AS
Parque Central
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
427
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR PARQUE CENTRAL - Updated 2024 Prices & Hotel Reviews (Havana, Cuba)

Frequently Asked Questions about Iberostar Parque Central
Which popular attractions are close to Iberostar Parque Central?
Nearby attractions include Gran Teatro de La Habana (0.1 miles), Museu Nacional de Belas Artes de Cuba (0.1 miles), and Central Park (0.09 miles).
What are some of the property amenities at Iberostar Parque Central?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Parque Central?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Parque Central?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Iberostar Parque Central?
Conveniently located restaurants include Sibarita Habana, Ricardon, and 5 Sentidos.
Are there opportunities to exercise at Iberostar Parque Central?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Iberostar Parque Central offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Parque Central?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Iberostar Parque Central?
Many travelers enjoy visiting Old Square (Plaza Vieja) (0.6 miles), San Francisco de Asis Square (0.6 miles), and Palacio De Los Capitanes Generales (0.6 miles).
Does Iberostar Parque Central have any great views?
Yes, guests often enjoy the city view available here.
Is Iberostar Parque Central accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.