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Iberostar Parque Central

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5.0 of 5 Hotel   |   Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Hotel amenities
Iberostar Parque Central
Ranked #1 of 75 Hotels in Havana
Certificate of Excellence 2014
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3,611 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangor, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

One of the better hotels in central Havana, fantastic roof terrace bar/resteraunt overlooking the park and the old national theatre and Capital buildings. Bang in the centre of old town Havana, and the hop on hop off tourist bus stops right outside. Room was spacious and clean, however the downside being that if you room is on the external elevation... More

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Bainbridge Island, Washington
Top Contributor
56 reviews 56 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Like many of the reviews, I enjoyed staying at the Iberostar Hotel. The roof top swimming pool is cool and the view is spectacular. The Wifi is iffy but we found the service to be top notch. The only thing that I would ad that has not been mentioned by others is the fact that there are two hotels, not... More

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Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for choosing to stay at the Iberostar Parque Central. We are pleased to hear that you have had a wonderful holiday. We appreciate as well your feedback as it helps us in enhancing and developing the service we provide to our guests. We look forward to seeing you again at our hotel.... More

London
Top Contributor
67 reviews 67 reviews
47 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel, well managed, great location, professional service, superb breakfast. Rooms are a little dated however compensated by great atmosphere and lots of activity in the lobby and rooftop pools. Beware however that there are in effect 2 hotels new and old, and to my tastes the old (colonial) is much more atmospheric. Treat yourself to am amazing massage -... More

Was this review helpful? Yes 1
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for choosing us for your holiday, and to share your experience online. We are glad to have provided you special moments in our hotel. We look forward to be able to offer you our hospitality again at IBEROSTAR. Best regards Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More

San Francisco, California
2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The first thing to remember is that the hotel is in Cuba and while it is a wonderful and beautiful country there is not much of service culture or a tourism infrastructure. For instance, internet connections are comparable to that in the States 20 years ago. With that in mind, this is a wonderful hotel with staff that is helpful... More

Review collected in partnership with Iberostar

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Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear client, We would like to thank you for staying at IBEROSTAR's Parque Central hotel. We feel honoured for the fact that we were able to host you and to learn that our little details made a memorable experience. We hope to be able to welcome you back again! Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More

Essex UK
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is fantastic! Great location. Excellent breakfast . Lovely pool, with wonderful views across the skyline of Old Havana. We've visited 5 times in the past and after a 3 year break while visiting other parts of Cuba, we've decided to return. However, I have tried to contact the hotel via the Iberostar website to request a 7th floor... More

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Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear client, We would like to thank you for choosing once more IBEROSTAR's Parque Central hotel. Unfortunately we cannot publish our email addreses through the reviews, you have to write paulina.chahin then the at sign hotelparquecentral.tur.cu Send me your name, last name and travel dates with room request so I can take care of your reservation. We always do our... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After the long wait getting through passport control to enter the country we really couldn't face a long check in process at the hotel. I am happy to report that the hotel were ready for us and check in took just a few moments - well done. Our room was very spacious and the bathroom huge with a separate bath... More

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Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central. We can assure you that we are looking into every way to have better internet connection, unfortunately at the moment the country's infrastructure does not admit a better internet access, but you can... More

Top Contributor
53 reviews 53 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

good hotel with good service You cannot find better in havana and you do feel well Very good breakfast with lots pf choices of fresh food I do recommand this hotel if you stay in beautiful havana It is situated in the heart of old havana and everything you can do in walking distance

Was this review helpful? Yes
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central, We hope to welcome you back soon. Best regards Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More

Devon
Top Contributor
158 reviews 158 reviews
60 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Friendly and professional staff. Good sized rooms and well equipped. Bidets not standard, but that's a minor point as the bathroom we had was spacious with a shower and separate bath. Large safe in the wardrobe, big enough fro a laptop, iPad, cameras, etc. Numerous 220v power points. Large lobby and bar area.though smoking is allowed (usually cigars!). There is... More

Was this review helpful? Yes 1
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for choosing to stay at IBEROSTAR Parque Central, and for the time you took in writing your experience to share with other travellers . It is gratifying to know that you have enjoyed your stay at our hotel and we appreciate that you will come back to our property and recommend us.... More

Hartlepool
Top Contributor
63 reviews 63 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the beautiful Havana Iberostar Parque Central hotel, Cuba. This hotel is a model for how all hotels should be! Instant warmth and relaxation as you enter this perfect fusion of old and new.The warm greeting as you enter the building followed by a very pleasant and efficient check in is just the start of a truly excellent experience.... More

Was this review helpful? Yes 1
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear client, We would like to thank you for staying at IBEROSTAR's Parque Central hotel. We feel honoured for the fact that we were able to host you with your group and to learn that our little details made a memorable experience. I will congratulate the waiters for contributing on your wellbeing, and thank you for the positive feedback regarding... More

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

The Parque Central is centrally located for walking or cab tours of Old Havana. The hotel is modern, clean and friendly. There is a good currency exchange in the hotel and the concierge staff is friendly and helpful. Walking distance from numerous restaurants and clubs and shopping areas. Our only complaint is the smoke in the lobby lounge, but, cigars... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central, We hope to welcome you back soon. Best regards Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More

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Additional Information about Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana

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