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Iberostar Parque Central

Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
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5,203 Reviews from our TripAdvisor Community

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Buxton, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stopped here for the first 3 days of our two site visit to Cuba, we had rooms on the colonial part of the hotel. We found the reception staff help on booking in (it was busy) the waiting on staff around the lobby/bar suggesting things to eat and ample food and choice at breakfast. In general it was a... More 

Helpful?
Thank ronbux
New Jersey
Level Contributor
98 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with a group while part of a cultural exchange in Cuba. This hotel is clearly one of the places to stay when in Havana for overseas guests and higher end tour groups. The location was excellent. It was an easy walk to old Havana and other key locations. Taxis in the form of 1950s cars and Russian... More 

Helpful?
2 Thank Often_on_road
Oslo, Norway
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We did not stay but hung out at the roof top pool. So good to get away from all the noise and air pollution in Havana! We got to shower and had a Nice meal in the roof top bar before heading to the airport and home again

Helpful?
Thank CecilieBuckRustad
Dartmouth, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Parque Central Hotel definatly defines luxury in Havana, but it has lost something over the years. We started going here in early 2000's and have seen the changes with every trip. last trip it was hard to get a seat in the lobby area and staff seem run off their feet. This is not to say it's not a... More 

Helpful?
Thank james w
Maldon, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights to do some sightseeing and the hotel is perfectly placed to do just that. The hotel staff were all very helpful, professional & friendly. We only had breakfast so cannot comment on the quality of the restaurants but the breakfast was of a very high standard. The beds were comfortable, the room was spacious... More 

Helpful?
2 Thank JackieWhit
Parquecentral, Online Reputation Manager at Iberostar Parque Central, responded to this review

Dear guest First of all thank you very much por posting your experiencies at the IBEROSTAR Parque Central through the tripadvisor pages. It is a pleasure to read reviews as positive as yours, our main goal being your satisfaction We see you have enjoyed the stay for the location, great views we have for La Habana and our delicious breakfast!... More 

Cardiff, United Kingdom
Level Contributor
136 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent central position with first class rooms, good service. Comfortable beds wifi available in rooms up to the 6th floor although as with wiFi in Cuba it is a bit flaky. The breakfast in this hotel was extremely good with a nice selection of good food. Certainly a first class hotel and the best we have stayed in in Cuba.

Helpful?
2 Thank Melvyn J
Parquecentral, Online Reputation Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for the opportunity you have given us by choosing IBEROSTAR’s Parque Central hotel, and to share with other travellers your opinion of your stay . It motivates us to continue improving to hear that we have contributed to our guests' happiness We are confident that you will be staying again at any... More 

Oakham
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Parque Central is a very attractive hotel, very well run and with great facilties. The rooms,especially in the old section, are beautifully restored and very comfortable. The service is excellent and the swimming pools and pool bar are great places to relax. I recommend this hotel as an excellent base for first visit to Havana. It is very conveniently... More 

Helpful?
4 Thank Kenwlyn
Parquecentral, Online Reputation Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central. We hope to welcome you back soon. Best regards ORM More 

London, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Parque Central Hotel is justifiably billed as one of the best hotels in Havana but whilst it is extremely good it is not The Savoy London or Georges Cinq Paris but hey, this is Cuba, if you want first class luxury choose another destination. With the thaw in relations with the US the hotel was full to capacity (as indeed... More 

Helpful?
2 Thank Colin F
Parquecentral, Online Reputation Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for choosing to stay at the Iberostar Parque Central. We appreciate as well your feedback as it helps us in enhancing and developing the service we provide to our guests. i´m sorry for the inconvenients with Internet service but is provided by a third party, we are not able to control prices,speed... More 

Guildofrd, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good location in centre of old Havana and probably one of the best in the area. Stayed beginning and end of holiday - first room was in the old main hotel and fairly basic, but functional and clean, while on second visit we were given a room in the new part of the hotel and upgraded to a suite with... More 

Helpful?
Thank Graham John H
Parquecentral, Online Reputation Manager at Iberostar Parque Central, responded to this review

Dear Client, We would like to thank you for choosing to stay at IBEROSTAR Parque Central. We would like to apologize if we did not meet your first expectations; we are glad we were able to give you a second good impression. Please do not hesitate to contact us in any future visit so we can make sure to meet... More 

Central New Jersey
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We've stayed at PC a few times over the past few years and every time I go, it feels like home. The staff is great and speaks English very well. The security is great, the free breakfast is massive and delicious, the rooftop pool is relaxing and clean, and the rooms are generally nice and clean. I prefer to stay... More 

Helpful?
3 Thank CJdogg52
Parquecentral, Online Reputation Manager at Iberostar Parque Central, responded to this review

Dear Guest, First of all thank you very much por posting your experiencies at the IBEROSTAR Parque Central through the tripadvisor pages. Has been a real pleasure to know that you enjoyed our instalation, services and breakfast buffet. Let me inform you that the internet service is provided by a third party, we are not able to control prices or... More 

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