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Iberostar Parque Central

Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Iberostar Parque Central

4,382 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

We did a lot of research before we chose this hotel and we are so glad that we did! The hotel exceeded our expectations. First of all it is in a great loacation within walking distance of museums and other attractions in old Havana. The hotel itself was always clean. The room was spacious and comfortable. The bathroom was large... More 

Was this review helpful? Yes 4
Liverpool
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Iberostar Parque Central is a lovely hotel and you still feel like you are in Cuba which is lovely because in a lot of 4/5 star hotels you really could be anywhere in the world. The staff are friendly and helpful and in general thier english is excellant. The breakfast was fine but not the best - My husband and... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent location in Old Havana. Key attractions are all within walking distance. Both old and new wings have a swimming pool and breakfast at the old wing is amazingly good exceeding expectations. Service is good. Only problem is wifi is pay as you go and is very expensive on hourly rate and reception is so so. This may due to... More 

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

We anticipated a poor dtandard in Cuba but were pleasantly surprised. The facilities work albeit a little dated. The staff are excellent and the bar has a good vibe provided you enjoy cigar smoke in moderation

Was this review helpful? Yes
Needham, Massachusetts
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This could be a terrific hotel with renovation but it is one of the better in Havana. We knew in advance what to expect and, therefore, were not disappointed. The staff were very pleasant and helpful and the rooms, while tired, were pretty comfortable. Our shower was quirky at times but, again, generally cooperative unless you tried to shower in... More 

Was this review helpful? Yes 1
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for posting your review on this advisory to travelers site, we hope very soon your will return to us. Once again thanks a lot for posting your considerations on this site. Hospitable regards, Iván de Armas E. Quality Manager IBEROSTAR Parque Central Hotel. More 

Colborne, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel is located in central old Havana, close to many attractions. Consists of two buildings: old and new. I stayed in the old part (thankfully) and was assigned Room #647. The room faces the street with views over the park and towards the Capitolio. Spacious, quiet, clean room with many features to make the stay enjoyable. Enjoyed the views from... More 

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London
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was the first of six places I stayed in Cuba and on the whole I thoroughly enjoyed my stay. It is a large international hotel with two parts old and new. I stayed in a fifth floor room in the old part overlooking the square. Consequently there was a fair amount of street noise which I shut out with... More 

Was this review helpful? Yes 4
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thank you for your time and effort writing all your considerations about our hotel, staff and services, for sure we have taken notes about your only remark, thanks you for giving us the opportunity of improving that matter. Once again, thanks for your comments on this site, we hope we will open for you our doors again very... More 

Sydney, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent location. Walk everywhere in Old Havana. Rooms are clean. Air conditioning actually works, and well. Great swimming pool, with great views of Havana. Excellent ambience. Good choice at breakfast, though quality is just ok.

Was this review helpful? Yes 2
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for posting you opinions on this site, we hope we will meet to you soon back in our hotel. Once again, thanks a lot. Hospitable regards, Iván de Armas E. Quality Manager IBEROSTAR Parque Central Hotel. More 

Saint-Jean-sur-Richelieu, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

During a recent 4 night stay in Havana had a lovely room overlooking Parque Central. Difficult to improve on :-) Great pools with superb views of the city. Plentiful breakfast was included in the room rate. Only negative experience was in one restaurant where service to my table inexplicably and suddenly stopped after I had been served my main course.

Was this review helpful? Yes 2
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for your comments on this site, we have duly taken note about your remark and be assured we will focus more on the training of the new personnel. Once again, thanks a lot for posting your opinion on this site, we hope very soon we will welcome you back in our facilities. Hospitable regards, Iván... More 

Manchester
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Parque Central for 3 nights before going to Veradero. Very nice and clean hotel, central for everything. Staff very pleasant, helpful and friendly. A trip of Havana in one of the old cars is definately a must. Also a trip to the cigar factory.

Was this review helpful? Yes 4
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for your comments on this site, we hope very soon we will meet you again back in our facilities. Once again thanks a lot for your comments, Hospitable regards, Iván de Armas E. Quality Manager IBEROSTAR Parque Central Hotel More 

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