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Iberostar Parque Central

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5.0 of 5 Hotel   |   Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Hotel amenities
Iberostar Parque Central
Ranked #1 of 75 Hotels in Havana
Certificate of Excellence 2014
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3,811 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is ideally situated, overlooking the Parque Central and on the edge of Habana Vieja (the old part of town). The hotel comprises the old colonial part and behind, linked by a tunnel under the road, a new extension known as the Torre. Each has its own reception area but both have access to all the facilities. The two... More 

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Fowey, England, United Kingdom
Top Contributor
99 reviews 99 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a brief overnight in this hotel - and were at first worried about being placed in the "Annex"- This is a well appointed new hotel building behind the original "Colonial" Parque Central. You couldn't be disappointed by the decor, rooms or location. We had an upgrade to a suite , which was very palatial on the third floor.... More 

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Faversham, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We travelled two weeks in Cuba in relative luxury, spent one night in Cuba and then moved all over Cuba, for the last few days I was going to fly back to London and leave my girls in Cuba on their own so we wanted somewhere nice and safe. We booked this hotel which turned out to be an amazing... More 

Was this review helpful? Yes 1
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear Client, Thank you for staying with us and for your review. I'm thrilled you enjoyed your stay with us and hope that you will visit us again in the future. Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More 

Boquete, Panama
Top Contributor
52 reviews 52 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We visited here in October and it was lovely. The suite was large and well appointed with views of the central park. We chose the older section and loved the architecture and ambiance. It was quiet, even with the park outside and the street traffic. King bed was comfortable, but not the best. Rooms were spotlessly clean. The desk told... More 

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Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear Client, Thank you for your comments and suggestions. I will make sure to pass along your thanks to our staff as we could not do any of this without them and we look forward to seeing you once again. Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More 

Top Contributor
163 reviews 163 reviews
45 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Didn't like the first room as the bedroom was windowless, very hot (air con not working) and light broken in wardrobe area where safe located. Second room had window and lights but seems hotel had a general air con problem as even when set to 5 degrees temperature stayed at 25 degrees. We were in the "new part" and must... More 

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Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, Thank you for your review. We value your feedback as it helps us in enhancing and developing the service we provide to our guests. I am sorry for the por air conditioning you felt in your first room. We are glad that overall you have had a nice stay in out hotel. We hope to be able to... More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

its Cuban 5 star. This would be 4 star in the USA but we were very happy to get a room. Availability is tough. We were on the second floor so the Internet reached our room---luxury!!!!!!! $8 per hour for good internet. Great location. Clean. Nice breakfast buffet. Nice lobby. There's a band playing every night (being paid $.87 per... More 

Was this review helpful? Yes 1
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for choosing to stay at our hotel on your holidays. We appreciate your positive feedback and learning that we have made your stay memorable. We trust to be able to welcome you back again. Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More 

Modesto, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

It was like going back in time in some ways sitting in the lobby of the Parque Central. Smoking is allowed in the hotel as it is nearly every where in Cuba. I even smoked my own Cuban given to me on a visit to a tobacco farm near Vernalis. Even those this is one of the top hotels the... More 

Was this review helpful? Yes 2
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, It is a huge pleasure to read such good feedback about our hotel. We really feel glad to see how you enjoyed your stay at IBEROSTAR Parque Central. We wish to be able to receive you again in the future Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More 

Christchurch, New Zealand
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in the colonial part of this hotel in Jan 2015. I had a room with french doors (no balcony) overlooking the green park on Paseo del Prado. It was gorgeous. The room was well appointed - bed; 2 chairs; desk+chair; mini bar; flat screen TV; in-room safe; iron & ironing board; air conditioning. Good bathroom - separate shower... More 

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Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest Thank you for your review, it is very much appreciated. It is a pleasure to read reviews as positive as yours, our main goal being your satisfaction. Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More 

Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 4 nights from 6 January. Its a haven on the edge of the mayhem that is old Havana. Our room in the colonial section overlooked the side street at the rear, with restaurants, and music each evening, but was fairly quiet by 11pm. Room and bed comfortable and clean. Fridge not very cold, but air con worked... More 

Was this review helpful? Yes 2
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear Client, Thank you for staying at IBEROSTAR Parque Central and for your feedback regarding our facilities and services. We feel very happy to read you have had an excellent vacation with us. Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We loved this classic hotel from the first moment! Staff were friendly and outgoing. Our maid was so sweet and did such good job in our room each day! We loved the old architecture of the building and the grand lobby was our favourite feature. The breakfast buffet was very good and the service was quick and efficient. I enjoyed... More 

Was this review helpful? Yes 2
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for choosing to stay at our hotel on your holidays. We appreciate your positive feedback and learning that we have made your stay memorable. We trust to be able to welcome you back again. Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central More 

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Additional Information about Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana
Hotel Style:
#1 Luxury Hotel in Havana
#1 Family Hotel in Havana
#1 Romantic Hotel in Havana
#4 Business Hotel in Havana
#4 Best Value Hotel in Havana

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