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Tryp Habana Libre

Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
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1 room 1 guest
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Tryp Habana Libre
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2,905 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Northampton
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This used to be the best hotel in Havana - in 1950 - I'm fairly sure the rooms and hallways have not been touched since. Rooms are a good size with weirdly large bathrooms (good shower pressure). We only stayed one night and it had working air con, so it was ok for us. Breakfast was good with plenty of... More 

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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here with my boyfriend for a few days in May, as booked as part of a multi-stop trip, as we also went to Cayo Santa Maria. The hotel was great - the bed was huge and comfy, room was spacious and clean, the bathroom well equipped. The views over the city were fantastic! The breakfast was great, very... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Jessicahazel: Thank you so much for your comments, we feel really happy to know that you enjoyed our rooms, the pool,the breakfast and our breathtaking views of the city. We also want to thank you for the recommendations. We hope to see you again in the near future, it will be a pleasure to welcome you one mote time.... More 

Santiago, Chile
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Habana Libre for six nights in August for work, and it was not a very pleasant experience. The place is steeped in history, almost stuck in time, so much so that the rooms, hallways, lobby and food appear to be little touched in decades. I understand that this is Cuba, whererunning a hotel, much less upgrading... More 

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Michael S: We are really sorry for not been able to fulfill your expectations during your stay in our hotel. We took every point you particularize and we discuss with the person in charge of each department. We know we have some difficulties with our rooms, and we are working hard to improve the maintenance in order to offer... More 

Travelers are raving about these Havana hotels

Munich, Germany
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Habana Libre was the last of the four Hotels I stayed in, and along with the small Habana 612, it was also the best. I booked a room with Panoramic View for 110 CUC/night, and unlike the Hotel Nacional, the room just felt like it. A huge room with a big and comfortable bad, all clean and in working... More 

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Andreas N: Thank you very much for your comments, we really appreciate it. We expect to have solved the problem concerning the elevators once we have finished the 3 that are being replaced. We hope to see again in our hotel, we will be very glad to welcome you again. Best regards. More 

Liverpool
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here as part of an overnight stay to Habana, first impressions, good central location, reception areas, clean and very busy. Shown to our rooms on 23rd floor, views were spectacular, had to be moved due to air conditioning leaking and pouring water outside one of our rooms, contacted reception and were moved with minimum fuss to the 10th floor.... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear HappyHols033: Thank you for choosing our hotel and for sending us your comment. We are working on the refurbishments of the rooms and the hotel in general which takes a time but we are sure we will be able to improve the installation. As for the Buffet we let the Chef know your opinion in order to avoid clients... More 

Berlin, Germany
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Negative: -Not clean -So many humidity marks on carpets, ceilings, walls, as well as unpainted.... I could even see the wall's bricks through a huge hole. -Long raws to get an elevator. -Slow service. -Long raws in desk to check-in -Ugly corridor to go to rooms. Positive: -Well located -Nice people working there. -Beautiful views from rooms.

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Eilen M: We are really sorry for not been able to fulfill your expectations. We are working on the improvement of the rooms and the hotel in general. There is a good point that you mentioned concerning our staff which is rewarding for us since the hotel can change but the people working on it is the most important... More 

Sydney, Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had to stay in this hotel in two separate stays (immediately before and after a tour). On both occasions, the experience left a bit to be desired. The breakfast: terrible. We were lucky (?) to get in before the line developed so we got straight in - and from what we saw, it could be a very long wait... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Carlo P: We are really sorry for not been able to fulfill your expectations in our hotel. We analyzed the matter concerning the breakfast with the Departments involved in order to improve our quality service. By other hand we are renovating the rooms and the elevators, that is why there are only 3 working. If you decide to give... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are spacious, clean and have a spectacular view over Havana. The breakfast is horrible, everything comes from a can. Comfy bars and great air-con, nice pool area. BUT: I was treated very very well all the time. I am a young blonde European, yet speak Spanish as my second language so understand everything. My friend I travelled with is... More 

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear cbphoto: We are sorry for the incidents your friend had during your stay, we will discuss it with all the staff, as you said, all the clients must be treated the same way, this is one of our goals. We hope you decide to visit us again for enjoying the rooms with their great views and we hope you... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a single Black female travelling alone, my first visit to Havana was 25 years ago (1990). My experience was very interesting, I was not permitted to enter hotels or the old 'dollar' shops unhindered. I was often accused of being a prostitute. Security guards, Police and various members of staff would demand my identity papers at every opportunity and... More 

Was this review helpful? Yes 6
TrypHabanaLibre, Gerente at Tryp Habana Libre, responded to this review

Dear HavanaClub44, First of all, our greetings and our gratitude to you for your comments because they help us to improve our daily work. We apologize about the inconvenience regarding your meal at the cafeteria. We are sorry about the situation with our waitres. We have let the manager of the department know about it in order to take the... More 

Yabucoa, Puerto Rico
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Room services were excellent and our rooms were always very clean! Maria was a good room service attendant, thank you! Very courteous and friendly attitude. Her hospitality was remarkable I would go back to the same hotel again. And this lady should get promoted, she has so much to offer, was very responsible!

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear amarilis2015: Thank you so much for your comment. We will let Maria know your compliments about her services. We hope to see you soon, it will be a pleasure to welcome you again. Best regards. More 

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