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All 75 Havana hotels

Tryp Habana Libre

4.0 of 5 Hotel   |   Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
Hotel amenities
Tryp Habana Libre
Ranked #28 of 75 hotels in Havana
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1,806 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Zurich, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

A must in Havana! People who complain about maybe a little lesser service, cleanness etc. or facilites than in other 5 stars don't unterstand a thing about this hotel, the history, cuba and havana - they better go to another country or place which is not demanding for some background infos and appreciation of historical sites and monuments. It's annoying... More

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Bristol, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

its such a shame. The Habana Libre could be fabulous but is so let down by two things...the madly fierce air con and the complacent non existent management. First the air con....its on par with Goa hostels or South African back packer dwellings...very basic with two modes of operation - on or off. The result is air temperature that is... More

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear joeF66X We offer our sincere thanks for your reviews about Tryp Habana Libre services. On the other hand we are deeply disappointed not to fill all your expectations, especially those concerning to the maintenance condition of the hotel and the air conditioning sistem. It's No 1 priority of our team to focus on each of the assessments made by... More

Bishopbriggs, Scotland
Top Contributor
56 reviews 56 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a huge hotel located in the Vedado district of Havana, around two miles from the old city centre. It is about a five minute walk from the famous Hotel Nacional, and around the same distance down the hill to the Malecón. You are also only a minute’s walk from Havana University. Check in was fast and efficient, and... More

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear alfaetrin, Honestly we are very grateful for your time used to write their opinions about the service Tryp Habana Libre. We also appreciate that you send us your conformity to the spectacular view of the city, the location, the amplitude or comfortable rooms and good breakfast. It's No 1 priority of our team to focus on each of the... More

Stockton-on-Tees, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Three stays totally four nights where all rooms had faults but the longest stay had the best room with nothing important hanging off the wall and only cracked tiles in the bahroom floor being the obvious failing. The best room also had the best fitted sealed unit double glazed patio doors which helped against external noise. All rooms where high... More

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear David H, We offer our sincere gratitude to let us know your reviews about Tryp Habana Libre services. We also appreciate that you send us your conformity to the privileged location, the nice view over the city and good breakfast. On the other hand we are deeply disappointed not to meet all your expectations, especially those concerning the maintenance... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I wanna start off by saying that this is my second impression of the hotel. At first it was amazing. The view was amazing and the people at the reception were more than nice. The location is ok. Not the best but ok. I had not a single bad experience of havanna until now. It is very evident that they... More

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Jenny C, We are very glad for your time and for all your comments about Tryp Habana Libre. We are grateful to know that you likes the location, city view from our rooms and the friendly people from reception. In the other hand we are very disappointed by our inability to achieve your expectations during your stay at the... More

Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

It's not the best service. But It's quite good. The room is very good, the view is great, but the lines for breakfast and elevator are always bad. I would stay in Havana Vieja rather than in the Vedado area.

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Gustavo F, We are very glad for your comments about our services. It is very usefull to know that rooms are very big and the view is great. In the other hand we felt very dissapponted considering your poor satisfaction about the lines for breakfast and elevators. With our Food and Beverage Department we took some actions to offer... More

Copenhagen, Denmark
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel fulfilled all the expectations: great location, nice rooms, the breakfast was perfect and good service. The only little problem was the slowness of the elevators, but it's part of the charm of Cuba not to be always in a hurry

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Sasuke80, Thank you for all your opinion and for your good review about the location, the nice views and the good breakfast. In the other hand we felt very dissapponted considering your poor satisfaction about the elevators. There are taking place somo maintentance works in the building and we will install a new equipments to improve the elevators service.... More

Barcelona
Top Contributor
82 reviews 82 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Plan some extra 15 minutes every time you need to leave the hotel or reach your room. From the 6 elevators just 2 of them were working. As in all cuban hotels, prices are european while services are far below expectations. I just enjoyed the view over Vedado.

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear MartinRib, Thank you for all your comments about hotels services. We felt very dissappointed considering your poor satisfaccion about the elevators. In the next future will start to install a new equipments and for sure the service will better. Its is very usefull to know that you enjoyed the view over Vedado. Waiting for your next visit. More

Espoo, Finland
1 review
3 of 5 stars Reviewed March 15, 2014

In halfboard drinks are not included. Be prepared to pay of all the drinks you drink during the dinner, even coffee. F.ex. 1 bottle of redwine 21 pesos. The buffet was closed one evening so we had to go to hotels other restaurant. There were very few customers in the evening buffet in the second evening. In general the evening... More

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear 732Travel, We are very glad for your opinion about our hotel´s services. It is not all inclusive service therefore the drinks are not included in the board. We felt very dissapointed considering your poor satisfaction about the dinner. Our Food / Beverage Department will improve it and made some actions to bring better service during the dinner. There are... More

Bridgend, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2014

we stayed here on a tour of Cuba with archersholidays, it was a very large hotel with great views over Havana. We had read mixed reviews of this hotel but we found the staff very helpful, the breakfast good, the rooms were very big and clean. Next to the hotel was a shop selling water, beers, rum etc which you... More

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear GlennysC, We are very glad to receive your review about Tryp Habana Libre. It is very important for us to know your satisfaction about the great views over Havana from ours rooms, the facilities and service. Waiting for your next visit soon. More

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Additional Information about Tryp Habana Libre

Also Known As:
Tryp Habana Libre Hotel Havana
Tryp Habana Libre Hotel
Tryp Hotel Havana
Tryp Hotel Habana Libre
Habana Libre Hotel
Address: Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
Location: Caribbean > Cuba > Havana
Amenities:
Business Center with Internet Access Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Havana
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tryp Habana Libre 4*
Official Description (provided by the hotel):
The 5- star Tryp Habana Libre, one of the most emblematic hotels in Havana, is located in the heart of the Vedado district. This majestic 25- story hotel (572 rooms) offers a unique view of the ocean and of the magical city. Ideal for business people, events, getaways and honeymoons.Guest Rooms532 rooms: 282 Standard, 250 Standard Panoramic ViewDining4 Restaurants (A la Carta, Buffet), 3 Cafeterias, 2 Bars ... more   less 

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