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Tryp Habana Libre

Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
Tryp Habana Libre
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2,657 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Tamarindo, Costa Rica
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

We had been staying in Casa Paticulares, so going to a regular hotel was enjoyable. The pool and especially the restaurants were good. The rooftop restaurant was Very Good. I give the food in general good ratings!

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Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this Hotel for 3 nights prior to going to Varadero for 7 nights (Breezes Bella Costa - see seperate review). We were well prepared for the hotel being to Cuban standard, but our room was falling apart. The plaster was falling off the walls, the doors handles were falling off, etc, etc - very poor state. The... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear IvorThom Thank you for your time and comments. We are really sorry not to fill your expectation. More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in October 2013. It’s not a four star hotel by any stretch, but its charm lies in the fact it is testament to Cuba’s unique history. Although shabby in places, the hotel perfectly encapsulates Cuba’s faded glamour and makes you feel as though you have been transported back in time. We were under no illusions when we booked... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear HanB-G Thank you for your time and comments. More 

Oslo, Norway
2 reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I reserved a room at this hotel through the travel agency Cuabaism. I paid in advance for nine nights. The last day the hotel claimed I had only booked and paid for eight nights, and produced a fake voucher to prove it. Since they had taken my voucher when I arrived, I could not prove otherwise and was forced to... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear 133Ragnhild: We are sorry to know that you had an inconvenience in our hotel, we just want to let you know that there is no a plot between the Agency and the hotel. We work with the Travel Agency voucher and we need it for the payment that they have to make for us, that is why we asked... More 

Edinburgh, United Kingdom
Top Contributor
61 reviews 61 reviews
21 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

For Cuba, this is a 4 / 5 star hotel and anyone who complains otherwise really doesn't understand what Cuba is or it's history! The staff are super friendly with advice on were to go and where to get decent rum and cigars if you smoke! Get used to the stairs because the elevators are death trips so thankfully they... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear skene90 Thank you for your time and comments that we really enyoyed. We appreciate you loved our history. More 

Corona, California
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 6 nights from 4/19-4/25. Check in was done quickly and assigned room 1630 after tipping the desk girl $20CUC. An excellent view of the bay and the melicon. Breakfast is included, the rooms have a refer and a safe. All the employees we encountered during our 6 night stay were very hospitable and helpful. The area has a... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear ghorita Thank you for your time and comments. We apreciate that you enyoyed your stay and want to come back. More 

London, United Kingdom
Top Contributor
58 reviews 58 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for one night whilst on a tour of Havana. The hotel is well located in the centre with 25 floors so great views of Havana are available from most rooms. Since 1958 I doubt much has changed at all in regards to the hotel. The rooms were spacious but dated and we would have to wait a good... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear ElevenStars85 Thank you for your time and comments. More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in the Habana Libre hotel for three nights. The good points were that we expected the food to be terrible and the morning buffet was surprisingly ok, particularly the omelettes and the ladies cleaning the tables were very polite and helpful. The pool area is nice enough but nothing spectacular and we had a nice view from our... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review
Google Translation

Estimada Colette L Gracias por su tiempo y comentarios. Lamentamos no cumplir con todas sus expectativas. El hotel se está... More 

Toronto, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The good: at breakfast the guava juice is delicious, and the man who makes omelettes, I believe his name is Yordy. He is very polite, always smiling and makes great omelettes! This hotel has now been taken over by Melia and Tryp. I would never recommend this hotel to anyone. This hotel is filthy, the customer service is non-existent, seeing... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear thedaintytraveller Thank you for your time. We feel very sorry for not been able to fullfill your expectation. We also respect your point of view of different issues but, concerning sexism and racism you pointed out, we would like to explain that, for example, maids are one of the employees that received more tips no matter if they are... More 

Isle of Wight, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our 9th visit to beautiful Cuba and this time stayed over a month. Staying at Holguin first for 3 weeks and then flying to Havana. We planned the whole trip ourselves as we knew what we wanted and how to do it. We stayed at Playa Pesquero as usual for two weeks and then went out to stay... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear bettyboopNO1 Thank you for your time. We are really sorry not to fill all your expectation. And we took notes of your negatives comments. More 

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