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Tryp Habana Libre

Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
Tryp Habana Libre
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2,626 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here in October 2013. It’s not a four star hotel by any stretch, but its charm lies in the fact it is testament to Cuba’s unique history. Although shabby in places, the hotel perfectly encapsulates Cuba’s faded glamour and makes you feel as though you have been transported back in time. We were under no illusions when we booked... More 

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Oslo, Norway
2 reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I reserved a room at this hotel through the travel agency Cuabaism. I paid in advance for nine nights. The last day the hotel claimed I had only booked and paid for eight nights, and produced a fake voucher to prove it. Since they had taken my voucher when I arrived, I could not prove otherwise and was forced to... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear 133Ragnhild: We are sorry to know that you had an inconvenience in our hotel, we just want to let you know that there is no a plot between the Agency and the hotel. We work with the Travel Agency voucher and we need it for the payment that they have to make for us, that is why we asked... More 

Edinburgh, United Kingdom
Top Contributor
61 reviews 61 reviews
21 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

For Cuba, this is a 4 / 5 star hotel and anyone who complains otherwise really doesn't understand what Cuba is or it's history! The staff are super friendly with advice on were to go and where to get decent rum and cigars if you smoke! Get used to the stairs because the elevators are death trips so thankfully they... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear skene90 Thank you for your time and comments that we really enyoyed. We appreciate you loved our history. More 

Corona, California
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for 6 nights from 4/19-4/25. Check in was done quickly and assigned room 1630 after tipping the desk girl $20CUC. An excellent view of the bay and the melicon. Breakfast is included, the rooms have a refer and a safe. All the employees we encountered during our 6 night stay were very hospitable and helpful. The area has a... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear ghorita Thank you for your time and comments. We apreciate that you enyoyed your stay and want to come back. More 

London, United Kingdom
Top Contributor
59 reviews 59 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed for one night whilst on a tour of Havana. The hotel is well located in the centre with 25 floors so great views of Havana are available from most rooms. Since 1958 I doubt much has changed at all in regards to the hotel. The rooms were spacious but dated and we would have to wait a good... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear ElevenStars85 Thank you for your time and comments. More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in the Habana Libre hotel for three nights. The good points were that we expected the food to be terrible and the morning buffet was surprisingly ok, particularly the omelettes and the ladies cleaning the tables were very polite and helpful. The pool area is nice enough but nothing spectacular and we had a nice view from our... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review
Google Translation

Estimada Colette L Gracias por su tiempo y comentarios. Lamentamos no cumplir con todas sus expectativas. El hotel se está... More 

Toronto, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

The good: at breakfast the guava juice is delicious, and the man who makes omelettes, I believe his name is Yordy. He is very polite, always smiling and makes great omelettes! This hotel has now been taken over by Melia and Tryp. I would never recommend this hotel to anyone. This hotel is filthy, the customer service is non-existent, seeing... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear thedaintytraveller Thank you for your time. We feel very sorry for not been able to fullfill your expectation. We also respect your point of view of different issues but, concerning sexism and racism you pointed out, we would like to explain that, for example, maids are one of the employees that received more tips no matter if they are... More 

Isle of Wight, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our 9th visit to beautiful Cuba and this time stayed over a month. Staying at Holguin first for 3 weeks and then flying to Havana. We planned the whole trip ourselves as we knew what we wanted and how to do it. We stayed at Playa Pesquero as usual for two weeks and then went out to stay... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear bettyboopNO1 Thank you for your time. We are really sorry not to fill all your expectation. And we took notes of your negatives comments. More 

greenock
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I done an overnight trip with Cabancan travel to this hotel. They choose the hotel. It was the most disgusting hotel I have stayed in. I would not let a dog stay in this place. The rooms smell damp, cracked floor tiles all over. Door frames cracked and broken with nails sticking out. I was bitten by... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear deec62 Thank you for your time. We really sorry not to fill your expectation. More 

Sao Paulo, SP
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Taking in consideration this hotel is in Havana, I think it is too expensive for what it offers. Leaking in our bathroom, balcony falling apart, 3 of the 6 elevators don't work, bad service. The location is good, breakfast ok, wi-fi yes - $10 for 30 min, pool is really nice, comfortable beds and the room is big and clean.... More 

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review
Google Translation

Estimada Sunara K Gracias por su tiempo y comentarios sobre nuesro hotel. Tambien tomam os nota de sus señalamientos. Lamentamos... More 

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