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Tryp Habana Libre

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4.0 of 5 Hotel   |   Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
Hotel amenities
Tryp Habana Libre
Ranked #29 of 75 Hotels in Havana
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2,052 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cali, Colombia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is one of the iconic hotels located near the Malecon. I believe is the tallest of the area and you have a pretty good view of the city center and surrounding areas. We stayed 2 nights there, no problem at all. Getting from the airport will cost you between 25 to 30 Cuban Pesos (around 28 euros). You have... More

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear MontyMontano Thank you for your time and you opinion. It is a pleasure for us that our guest have a nice stay and your comment are very helpfull. I hope you visit us again. More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed in this hotel for a total of four nights; two at the beginning of our holiday and two nights to round the holiday off back in Havana. We found the hotel room itself clean and tidy. and that's the only good thing we had to say about it. The staff are extremely rude and unwelcoming. We requested to... More

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Ashley M Thank you for your time. We are really sorry for all the inconveniences during your stay and will analyze with the staff in order that situations like these do not take place again. We wish you give us the opportunity to visit us again. More

Prague, Czech Republic
Top Contributor
68 reviews 68 reviews
31 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed September 13, 2014

This hotel offers a unique opportunity to spend a night in a 5 star Hilton 60+ years after Fidel took it over (and actually spent there few weeks). They have not spent much money on refurnishing since then. Get a room on a high floor and city view rather than sea view. It is really worth it. Internet is expensive... More

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear jajalumac, Thanks for all your coments related with hotels history, the size of the rooms and the good lacation. Also we priciate your recomendations about refurnishuring, get a room on a high floor, elevators, breakfast and Internet connection. There are some mainteinance works taking place in the hotel like for example we are changing 3 elevators and installing modern... More

Leicestershire, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 20, 2014

Just check out my pictures. Hotel room literally falling apart. We complained to be told that there was no manager and we would be emailed within 48 hours, which never happened. Hotel receptionist rude, breakfast ok nothing replaced after it ran out and terrible customer service. We paid a lot for our stay and it was appalling. Go somewhere else... More

Was this review helpful? Yes 3
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Mr. Ben L Thank you for tour time. We are deeply disappointed not to meet all your expectations, especially those concerning the maintenance condition of the hotel. We are under a maintenance and repair process. We hope you give us the opportunity to welcome you back in the near future. More

Miami
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2014

I enjoy with my family of the good service and food in the Polinesio restaurant in the Havana Libre hotel. good food for an economic price. I recommend this hotel located in the heart of the Havana. the waitress very friendly.

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear ihrealstate Thank you very much for your kind words about our Polinesio Restaurant. I will transmit your satisfaccion to the restaurant staff. We hope you visit us soon. More

Stirling, United Kingdom
Top Contributor
61 reviews 61 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed August 1, 2014

Feel free to read my other reviews and you will see I do not slate places and have only ever written one other negative review but here is another... Tryp group you need to get this sorted, You should be ashamed to have this in your portfolio. Rooms, dirty, furniture falling part and marked, carpet filthy. Three lifts not working... More

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Fauvorite, We are very grateful for your time and your opinions about the Tryp Habana Libre service. We felt very dissaponted about the cleaning and the maintenance It is our stated goal to improve every aspect and every day closer to 100% fulfill all your expectations. We greatly appreciate you recommend our facility and we want to welcome you... More

Brighton and Hove, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 31, 2014

We were unfortunate enough to stay at this hotel for but one night in July 2014 Our room was dirty, especially the bathroom which was scattered with the detritus of the previous occupants. The taps were coming off the wall and the blackout curtain was hanging off. The halls were in desperate need of cleaning, there was rubbish on the... More

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Paul -SW25, We are very pleasant for your reviews about Tryp Habana Libre services. We also appreciate that you send us your conformity about the hotel history and to the privileged location. On the other hand we are deeply disappointed not to meet all your expectations, especially those concerning the rooms and maintenance condition of the hotel. Undergoing some... More

Cordoba, Argentina
2 reviews
5 of 5 stars Reviewed July 11, 2014

We found in this hotel very big and modern rooms. Also on the 20th floor were good night shows everyday. The room service was very good also. No complaints with the personel. Unfortunatelly we didn´t have wifi available on the room.

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Gifer, We are very glad for your opinions. We felt very happy about a big and modern rooms, good night shows everyday at the Turquino en 25Th floor and the goor room service. Thanks for your suggestion about the WIFI on the room. Now there is available only at the Lobby and Second Floor but in the next future... More

Nassau, New Providence Island
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 30, 2014

I think the hotel is relatively clean and accommodating to the most discerning traveler. I am not sure it deserves it's 4 star rating, it have a long way to go before achieving this status. My experience at the breakfast buffet was bearable for the most part, some of the fruits same to be of very poor quality. My main... More

Was this review helpful? Yes 2
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear SidAlbury We are very pleasant for your reviews about Tryp Habana Libre services. We also appreciate that you send us your conformity to the privileged location, the breadth of our rooms and good breakfast. On the other hand we are deeply disappointed not to meet all your expectations, especially those concerning the breakfast, haousekeeping and the maintenance condition of... More

Bournemouth
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 27, 2014

This was a former Hilton 50 years ago, don't think its been touched since. First impressions I thought Wow! Shortly afterwards I started to see all its little niggles. One of the guys in our group sat on a chair and just broke, the security were straight over asking for the room number - not are you ok? Just looking... More

Was this review helpful? Yes 3
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Stef_on_h, We are very grateful for your time and your opinions about the Tryp Habana Libre service. We also appreciate that you send us your conformity to the amplitude of the hotel and dinner. On the other hand we are very dissaponted about the breakfast, levators and maintenance problems in the room. It is our ted goal to improve... More

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Additional Information about Tryp Habana Libre

Address: Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tryp Habana Libre 4*
Number of rooms: 572
Also Known As:
Tryp Habana Libre Hotel Havana
Tryp Hotel Havana
Tryp Hotel Habana Libre
Habana Libre Hotel

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