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Tryp Habana Libre

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4.0 of 5 Hotel   |   Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
Hotel amenities
Tryp Habana Libre
Ranked #25 of 76 Hotels in Havana
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2,371 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Helsinki, Finland
Top Contributor
76 reviews 76 reviews
75 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

First of all it took us over 30 minutes to check in and had to fight for service over the front desk. There is no organized queue and the staff just serve people randy based on who gets their attention the most. No smiles here either. We tried to buy Internet access card at reception, they told us to go... More 

Was this review helpful? Yes 1
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear mikaramram Thank you for your time and comments. We are really sorry not to fill all your expectation. The hotel have a high occupation thats why sometimes we have speak moments. We hope you visit us again. More 

Doncaster, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Just back from Cuba and stayed at the Libre for 3 nights before a beach holiday and another night when we returned. The hotel is large and impressive in the Lobby, the rooms are very large and the beds, doubles are comfortable, the furniture is old, interesting and a little battered, but ok.. Our shower trickled out and so no... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Maureen Thank you for your time and comments. We are really sorry we couldnt fill all yur expectation, because we work very hard to make our guest enjoy their stay. We hope you visit us again. More 

London UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, I know this is Havana, so you have to limit your expectations..... Check in was quite comical. Two women behind the desk, one of whom just absolutely didn't want to be there or help anyone. If you had to write a comedy sketch about communist workers and customer service, she'd have starred. And then only two lifts/elevators out of... More 

Was this review helpful? Yes 2
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear EhUpChuck Thank you for your time and comments. We are happy you have enjoyed your stay despite the details you pointed out and we will take actions about it. We hope you visit us again. More 

uk
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Very large room with excellent views over the city and out to the ocean. The hotel does need a little updating but it has plenty of character. Very expensive internet access and wifi is only available in the lobby. We were impressed with the lovely lady in the 24 hour cafe which we used for breakfast on our last day... More 

Was this review helpful? Yes
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear splodgered Thank you for your time and comments. We are pleased you enjoyed your stay and our staff. We hope you and your wife visit us again. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Pros: Had a 23rd floor room so fantastic views, a comfortable bed plus a reasonable breakfast buffet... Cons: Only 3 out 5 lifts working and very slow, actually took me over 10 minutes one morning to get from 23rd to ground. Staff unfriendly with hardly any speaking reasonable levels of English (I know perhaps I should have some Spanish!) Outrageously... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear NigelGrant Thank you for your time and comments. We are really sorry not to fill your expectations, the hotel indeed is under some renovations. I would like to point that our Bar Tenders are very professionals and they wouldnt serve one drink for another. We hope you visit us again. More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Habana Libra in August 2014 and had an enjoyable stay. I asked to see the room before I booked and we were given a huge, clean room on the 17th floor with two double beds. The bathroom was also large and clean. It was $150US per night so I expected something decent. The cleaners in the hotel... More 

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TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review
Google Translation

Estimada Renee Gracias por su comentario, nos satisface saber que se sintió a gusto con su habitación y las camareras.... More 

Hokksund, Norway
Top Contributor
107 reviews 107 reviews
26 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a large hotel. The check in went fast and we headed for the room. Half of the elevators were out of service so during 'peak hours' you might wait some minutes. Wi-Fi is only available in the reception area and cost 10 CUC per hour. The room was large and well equipped. The bathroom was also large. The... More 

Was this review helpful? Yes 2
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Eskog Thank you for your time and comments. We hope you visit us again More 

Birkenhead, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here as part of our overnight package in Havana. Entrance hall is impressive and straight from the late 50's. Only 3 lifts worked, though staff in the lifts are very nice. But it was a long cramped climb to the 19th floor. Room wasn't ready when we entered the room . Plus side, the views, watching the sun set... More 

Was this review helpful? Yes 3
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear graham e thank you for your time and comment. As you said the hotel need some renovation and we are taking care of that, an example is that we are changing the lifts. We hope you visit us again. More 

Mexico City, Mexico
Top Contributor
60 reviews 60 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was the only hotel available during our visit, so we had no other choice. Let's start with the few pros: good location, a couple of blocks away from the Malecon and Hotel Nacional de Cuba; very nice view, since it is the highest building in Havana, our room was in the 21st floor. The staff in the elevators are... More 

Was this review helpful? Yes 2
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review
Google Translation

Estimado stellarsupreme Gracias por su tiempo y comentarios. Apreciamos además sus señalamientos y lamentamos su expeciencia con la habitación. Nosotros... More 

Chicago, Illinois
Top Contributor
137 reviews 137 reviews
33 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The public spaces of the hotel are nicely refurbished but the rooms are not. Furniture is stained, missing, and broken. Half the elevators are being replaced (supposedly) meaning you have long waits for the other three especially in the morning. The registration desk is way understaffed and large groups stand in long lines. This is the same place you change... More 

Was this review helpful? Yes 2
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear RyanLChicago Thank you for your time and comments. We are sotty not to fill all your expectation. The hotel is under a renovation so we hope you visit us again. More 

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Additional Information about Tryp Habana Libre

Address: Calle L e/ 23 y 25. Vedado. La Habana, Havana, Cuba
Location: Caribbean > Cuba > Havana
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tryp Habana Libre 4*
Number of rooms: 572
Also Known As:
Tryp Habana Libre Hotel Havana
Tryp Hotel Havana
Tryp Hotel Habana Libre
Habana Libre Hotel
Hotel Style:
#1 Best Value Hotel in Havana
#16 Luxury Hotel in Havana

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