I stayed in this hotel during my 10 day stay in Havana. The best word I could use to describe experience there is "excellent". The staff is super friendly, caring, and they go long ways to please their clients. Service is beyond average for similar hotels, so you will feel right at home the minute you walk into the lobby... More

When travelling to Cuba, one should not expect perfection. The hotel was damp (probably because it was on the sea), the tile floors dirtier than necessary, and like in the rest of the island, the internet connection was painfully slow. Despite all that, I loved the hotel because of its proximity to the sea, the variety of the food at... More

Well, my friend and I were at the pool’s area of the Copacabana hotel 21.11.2010. Admission fee was 5 CUC for person which includes a beach towel. The above mentioned area consists of two swimming pools, one of them filled with sweet water and surrounded by beach beds, and a pool bar which is reasonably priced. Actually, another pool is... More

let me start by saying that its not all that ....theres 2 pools and one is under work ....the other thing they dont let ur family in the room unless there staying in the room...so i had to pay even though my brother was not staying there.....the food is awful...its pretty clean...and the room room had a good sight...the staff... More

My room was a junior suite so plenty of room with a bed room and living room and balcony. The bathroom was large with two sinks a toilet and be-day. The tub was a large jacuzzi tub but far to hot to use and with the low water pressure it took about an hour to fill but the shower was... More

Not too bad given what I had read in previous reviews.Check in was fine apart from all the rooms being reserved in my name despite the hotel insisting on being given full names of all travellers at the time of booking. The elevator failed between floors when one of my friends and I were using it, quite a novel experience... More

This hotel was comfortable and the staff was very helpful. There was a quiet bar suited for those who don't care for loud music and the food at the buffet restaurant was very good. Guest rooms were clean and there is a good selection of channels on the television. Hotel amenities include a money exchange facility, which is useful for... More

This was my fifth time in Havana. I spend a lot of time counselling people on where and how to stay in Havana. The Copa was clean, great room, I had the Junior Suite which means I had a balcony. Breakfast was better than I expected. The ocean pool was very cool. You cannot go to a Havana hotel and... More

ok i will start by day one and then continue as the days passed by to keep some sort of organization. day 1: i arrived to the hotel and tried to check out the 2 rooms that i had reserved. the clerk asked me who was staying in the 2nd room. this room was for my mother which we had... More